Attachment C - Past Performance Questionnaire.docx

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Attached to
Q301--Lab Testing Services - (USP 797 Gloved fingertip test/Off) - Philadelphia
Solicitation number
36C24425Q0011
Issued by

About this file

This is a Past Performance Questionnaire template (Attachment D) for solicitation 36C24425Q0011 at Philadelphia VAMC, which must be completed by evaluators and submitted to Kevin Lake and Cynthia Laemerhirt by January 2, 2025 at 11:00am.

The questionnaire requires evaluators to assess contractors across three main areas: Quality of Services (qualified personnel, equipment maintenance, quality control), Timeliness of Performance (meeting response times and administrative requirements), and Business Relations (problem resolution, initiative, working relationships). Each area is rated on a five-point scale from Unsatisfactory to Excellent, with specific rating definitions provided. The form also includes sections for documenting the contractor's strengths/weaknesses, whether the evaluator would award to them again, and an overall past performance rating. The template is designed to gather detailed feedback through both narrative responses and adjectival ratings for each performance element.

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Attachment D

PAST/PRESENT PERFORMANCE QUESTIONNAIRE

SOLICITATION NUMBER – 36C24425Q0011

Philadelphia VAMC (CMCVAMC), Philadelphia, PA

THIS FORM IS TO BE COMPLETED BY THE EVALUATOR. PLEASE COMPLETE THE FOLLOWING IDENTIFYING INFORMATION, PAST PERFORMANCE ASSESSMENT, PDF, SIGN, AND DATE. PLEASE SEND THE COMPLETED FORM TO KEVIN LAKE, KEVIN.LAKE1@VA.GOV AND CYNTHIA LAEMERHIRT, CYNTHIA.LAEMMERHIRT@VA.GOV. SOLICITATION CLOSE DATE IS 2 JANUARY 2025 AT 11:00AM.:

I. CONTRACTOR IDENTIFICATION:

Contractor:

Contract Number:

Period of Performance:

Negotiated price or cost at award:

Current estimated contract dollar amount:

Describe service acquired:

II. EVALUATOR INFORMATION:

Name:

Organization:

Phone Number:

(i.e., Contracting Officer, Program Manager, Contract Specialist/Administrator, Contracting Officer's Technical Representative, other, etc.)

Time on Contract:

III. ASSESSMENT ELEMENTS: Narrative statements are vital. Please provide a narrative for each element below and then an adjectival rating under Paragraphs III.A2, III.B.2, III.C.2, and an overall Past/Present Performance adjectival rating under par. III.F based on the Adjectival Rating Descriptions below. Attach additional pages if there is insufficient space in the comment space.

PERFORMANCE ADJECTIVAL RATINGS: Choose the appropriate adjective that most accurately describes the contractor’s performance based on the descriptions below.

EXCELLENT
GOOD
SATISFACTORY
MARGINAL
UNSATISFACTORY

Performance meets contractual requirements with most exceeded to the Government’s benefit. The contractual performance of the element being assessed was accomplished with no more than a few minor problems for which corrective actions taken by the contractor were highly effective.

Performance meets contractual requirements with some exceeded to the Government’s benefit. The contractual performance of the element being assessed was accomplished with no more than some minor problems for which corrective actions taken by the contractor was effective.

Performance meets contractual requirements. The contractual performance of the element contains some minor problems for which corrective actions taken by the contractor were satisfactory.

Performance does not meet some contractual requirements. The contractual performance of the element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions or the contractor’s proposed actions appear only marginally effective or were not fully implemented.

Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

A. QUALITY OF SERVICES

1. Narrative: Address the Contractor’s ability to provide qualified personnel (including experienced managers and/or supervisors), necessary equipment which is properly maintained, quality control for performance of your contract, and contractor’s compliance with contractual terms and conditions.

2. Rating for Quality of Services: (Please check one and provide a narrative explanation of a Marginal or Unsatisfactory rating):

|_| Excellent |_|Good |_|Satisfactory |_|Marginal |_|Unsatisfactory

B. TIMELINESS OF PERFORMANCE:
1. Narrative: Address the Contractor’s ability to meet the contract’sspecific response times and Contractor’s timeliness in providing anyadministrative reports/documents required by your contract.

2. Rating for Timeliness of Performance: (Please check one and provide a narrative explanation of a Marginal or Unsatisfactory rating):

C. BUSINESS RELATIONS

1. Narrative: Address Contractor’s willingness to improve and correct noncompliance issues and concerns. Describe Contractor’s ability to correct problems and prevent or mitigate potential problems in a timely manner. Does Contractor display initiative and flexibility? Do Contractor personnel promote a strong working relationship with your agency/organization? Are Contractor personnel courteous and responsive? Do Contractor personnel interface effectively with your staff?

2. Rating for Business Relations: (Please check one and provide a narrative explanation of a Marginal or Unsatisfactory rating):

D. Identify the contractor’s overall strengths and weaknesses:

E. Given the choice, would you award to this contractor again?

YES |_| NO |_|

If no, please explain:

F. CONTRACTOR’S OVERALL PAST/PRESENT PERFORMANCE RATING: (Please check one and provide a narrative explanation of a Marginal or Unsatisfactory rating):

Additional Comments: ______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Name/Signature Date

Title

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