ATTACHMENT C - PAST PERFORMANCE QUESTIONAIRE HDEC05-21-Q-0008.pdf

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Fats and Bones/Oil and Grease Removal Services (36 locations)
Solicitation number
HDEC05-21-Q-0008
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This document includes a past performance questionnaire and details of a federal contract opportunity for fats and bones removal services. The Defense Commissary Agency is seeking vendors to provide fats, bones, chicken, pork, beef, lunch meat, fish and sausage removal services from thirty-six commissary locations. Services will include pickup and disposal of used rotisserie chicken oil at certain locations. The period of performance is a one-year base period from September 1, 2021 through August 31, 2022, with four one-year option periods extending through August 31, 2026. The questionnaire must be returned by July 23, 2021 and is soliciting feedback on a surveyed company's timeliness, ability to meet pickup schedules, notification of missed pickups, cleanliness, and invoicing practices. The solicitation number is HDEC05-21-Q-0008 and will be issued on or about August 1, 2021 with a closing date of July 23, 2021. Interested vendors must register in the System for Award Management and complete representations and certifications at the provided website.

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DEFENSE COMMISSARY AGENCY

ATTACHMENT C

PAST PERFORMANCE QUESTIONAIRE – HDEC05-21-Q-0008

Fats & Bones Removal

SURVEY MUST BE RETURNED BY: July 23, 2021 Close of Business (4:00 PM EST).

Return Survey to Julie Proctor via email: julie.proctor@deca.mil Company's Name being surveyed: ______________________________Date:______________ Your company name: _______________________________ Value of Contract $____________ Your Name: _____________________________________ Phone No.______________________ Type of services you received from surveyed company __________________________________

Indicate the degree to which the surveyed company sub-contracted these services:

1 (Performed all the work themselves) 2 (Sub-contracted some of the work) 3 (Sub-contracted all the work)

Please circle a number from 1 to 5 that reflects the company’s service. Written comments or additional details would be appreciated.

1. How would you rate the company's timeliness to perform service? (Do they seem efficient; do they pick up at the time and/or days requested by your company)?

1 (Very Poor) 2 (Poor) 3(Average) 4 (Good) 5 (Excellent) Comments:

2. How would you rate the company’s ability to show up for all pickups/deliveries?

1 (Very Poor) 2 (Poor) 3(Average) 4 (Good) 5 (Excellent) Comments:

3. If a scheduled pickup was missed, did they notify you in advance and/or reschedule?

1 (Very Poor) 2 (Poor) 3(Average) 4 (Good) 5 (Excellent) Comments:

4. When completed, are the area and containers clean and free of debris?

1 (Very Poor) 2 (Poor) 3(Average) 4 (Good) 5 (Excellent) Comments:

5. How would you rate the company’s invoicing/billing system? (Are invoices complete and accurate? Do you have to contact the company for corrections?)

1 (Very Poor) 2 (Poor) 3(Average) 4 (Good) 5 (Excellent) Comments:

File details come from the government source that posted it. Updated .