Attachment B - Statement of Work.docx

Attachment B - Statement of Work Page 2 of 4

Statement of Work Shawnee National Forest Supervisor’s Office Custodial Services Harrisburg, Illinois Saline County

DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK

Scope of Contract

Perform custodial service for the Supervisor’s Office, Shawnee National Forest, 50 Highway 145 South, Harrisburg, Illinois 62946. Contractor will provide all labor, supervision, tools, equipment, supplies, transportation, insurance and incidental supplies necessary to perform custodial services at the Supervisor’s Office in a manner that will maintain a satisfactory facility condition and present a clean, neat and professional appearance. The office is approximately 10,000 square ft.

Project

The project is described as custodial service. The contractor will provide services after 4:30 p.m., on 2 non-consecutive days such as Tuesday and Friday of each week. COR will coordinate with the Contractor to set the schedule at the beginning of the contract.

Payment

Payment will be made monthly upon receipt of an invoice from the cleaning service for the dates and services rendered through the IPP platform.

Government Furnished Property/Supplies

The Government will make available to the contractor paper products and soap for stocking restrooms and break-room. No cleaning supplies or equipment will be provided. Trash bags, water, electricity, and a storage area will be furnished without cost to the contractor.

Security

Security is of vital importance. The contractor will be furnished a key to all doors and must ensure that exterior doors are locked at all times. No non-government personnel other than authorized contractor personnel will be allowed in the building during the performance of this contract, except for emergencies. A list of telephone numbers will be provided to the contractor for emergency contacts. All lights will be turned off before leaving the building.

Clarification: All individual offices that are locked upon entry must be locked after cleaning. A note will be posted on the door if individual offices are not to be entered and cleaned.

Standard Custodial Services

Vacuum Carpet/Walk-Off Mats. After vacuuming, carpeted areas and mats will be free of all visible dirt, debris, litter, and foreign matter. Carpet will be spot cleaned to remove spills/soilage as needed. Chairs, trash receptacles, and easily movable items will be relocated to maintain floors underneath. Once completed, items shall be returned to their original position. All tears, burns, and raveling will be brought to the attention of the Contracting Officer or his or her representative.

Sweep and Mop Floors. After sweeping, all non-carpeted floor surfaces, will be free of visible litter, dust, and foreign matter. Once the floor has been mopped, it will be free of streaks, swirl marks, detergent residue, and any evidence of soil, stains, film, debris, or standing water. This includes the removal of all splash marks or mop streaks on furniture, walls, and baseboards. Chairs, trash receptacles, and easily movable items will be relocated to maintain floors underneath. Once completed, items shall be returned to their original position.

Remove Trash. All waste containers will be emptied and free of waste and odors. Place a new Government supplied plastic trashcan liner in each emptied trashcan. All waste collected will be disposed of in the dumpster located at the back of the parking lot behind the building. Waste that falls on the floor and outside grounds during the waste removal will be picked up and disposed of by the Contractor. The government will be responsible for removing all recyclables and cardboard from the premises.

Clean, dust, sanitize. All horizontal surfaces, to include but not limited to counters, tabletops, computers, monitors, phones, conference room tables, shelves, file cabinets, visible baseboards, door facings, around hanging objects, partitions, window sills, desk lights, chairs, chair pedestals, light switches, window blinds and wall corners shall be free of dust and smudges. All glass doors, mirrors and exteriors of display cases shall be free of dust, smudges, and fingerprints. All drinking fountains and stainless steel sinks shall be cleaned and disinfected. All surfaces shall be free of stains, smudges, and scale. All overhead air registers and light fixtures shall be free of dirt and dust.

Clarification: Cleaning service shall not move papers on individual desks or move displays to dust. Only dust around displays as needed.

Glass/Mirrors – Clean all interior glass and mirrors, including exterior glass in doors and display cases. Wash all windows, exterior and interior, on a monthly basis. After glass cleaning, there shall be no traces of film, dirt, smudges, water or other foreign matter.

Clarification: Only the outside of display cases shall be cleaned.

Restrooms. Clean and disinfect all surfaces of sinks, toilet bowls, urinals, plumbing fixtures, floor drains, partitions, dispensers, doors, walls, and all other washable surfaces with a germicidal detergent. All surfaces will be free from streaks, stains, scale, soap film, scum, mineral deposits, and rust stains. Restroom floors will be mopped using a disinfectant. Inspect and replenish supply dispensers with toilet paper and paper towels (provided) and ensure that all stalls have additional toilet paper rolls stocked on the back of the tank.

Once monthly, two or three gallons of hot water should be poured down each floor drain in every restroom to prevent the drains from drying out and smelling.

Clarification: Cleaning service shall provide notification to the Contracting Officer or his or her representative when the supply of toilet paper and paper towels is running low so more can be ordered.

Kitchen. All sinks, countertops, plumbing fixtures, tables, chairs, and outside of refrigerator shall be cleaned and disinfected. Microwave oven shall be free of dust, smudges, fingerprints, and food both inside and out. Replenish paper towels in kitchen drawers (provided).

Outside Areas. Sweep or blow debris off front sidewalk and employee entrance sidewalk. Remove trash and replace liner in trash receptacle at the front door.

Additional Cleaning Services. Additional cleaning services consist of, but not limited to, clean carpets twice year, stripping and waxing non-carpet flooring.

Services. The Forest Service will notify the Contractor of any additional days of cleaning for special events or requirements. This notification may be by phone, FAX, or other means. The Contractor must complete the additional cleaning within 24 hours (not including Saturday and Sunday) after the notification.

Holidays The contractor will not be required to perform work on a National Holiday, or the day the Holiday is observed. In the event that a work schedule falls on a National Holiday (or the day the Holiday is observed) the services normally scheduled for that day shall be performed either the day before or the day after the holiday. A list of all National Holidays are listed below:

· New Year’s Day

· Martin Luther King Jr. Day

· President’s Day

· Memorial Day

· Juneteenth

· Independence Day

· Labor Day

· Columbus Day

· Veteran’s Day

· Thanksgiving Day

· Christmas Day

Quality Assurance:

Inspection:

The Government may inspect contract services using a variety of methods however, the primary means of inspecting all types of work is the periodic method. The Government shall inspect and evaluate the Contractor’s performance to ensure services are received in accordance with the requirements set forth in the contract. The COR may inspect by watching actual task performance, physically checking a completed task, checking a management information report; investigating customer complaints; conferring with building occupants/managers; or any combination of the above; or otherwise inspecting the task or its results to determine whether or not performance meets the standards contained in this document. The government may increase or decrease the number of quality assurance inspections as performance dictates. The government will also receive and investigate complaints from various customers. Performance meetings may be held regularly or as requested by the contracting officer, the COR, or contractor. Services can be terminated for poor performance.

Government Surveillance:

The Government will monitor the Contractor's performance under this contract using the method(s) of surveillance specified in this PWS. The COR will monitor the Contractor’s performance on behalf of the Government. All monitoring observations will be recorded by the Government. When an observation indicates defective performance, the COR will request the Contractor's representative to confirm defective work and perform corrective work as needed. The Government may also perform a visual inspection of the Contractor’s inspection results. The Contractor shall be required to rework the effort until the performance standard is achieved, or a payment deduction could be taken.

Surveillance Method

Periodic Surveillance:

This method requires the COR to employ a “spot check” style of evaluation based on the Contractor’s cleaning schedule. Any deficiency shall be documented, and the Contractor shall re-perform the service, if appropriate, at no increase in contract amount.

Bio Based The Government must comply with Section 9002 of the Farm Security and Rural Investment Act of 2002 (FSRIA), Executive Order (EO) 13423, “Strengthening Federal Environmental, Energy, and Transportation Management,” and the Federal Acquisition Regulation to provide bio based products.

The Contractor shall utilize products and material made from bio based materials (e.g., bio based greases, bio based hydraulic fluids, bio based absorbents) to the maximum extent possible without jeopardizing the intended end use or detracting from the overall quality delivered to the end user. All supplies and materials shall be of a type and quality that conform to applicable Federal specifications and standards.

Contractor shall provide the COR a list of products/chemical s that will be used to perform cleaning/janitorial duties.

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