ATTACHMENT B - Service Model Questions_P_LMS.pdf
PDF 164 KB Posted
- Attached to
- DA10--Pathology and Laboratory Medicine Service National Database Federal contract opportunity
- Solicitation number
- 36C10B23R0024
About this file
This document contains service model questions for a Learning Management System product related to federal contract opportunity number 36C10B23R0024 for the Pathology and Laboratory Medicine Service National Database. The questions seek details on how the product would be hosted and accessed, authentication methods, user account management processes, multi-tenancy, scalability, and the capture of metrics and logs. Specifically, the questions address whether the product is provided as software-as-a-service or platform-as-a-service, hosting locations, integration with single sign-on, processes for adding new users, definition of a multi-tenant architecture, ability to automatically scale in response to demand changes, and collection of utilization data at the user, account, and resource levels including from any offshore development personnel.
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Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| 36C10B23R0024 0001.docx | DOCX document | |
| ATTACHMENT A - U.S. Department of Veterans Affairs (VA), Office of Small And Disadvantaged Business Utilization Subcontracting Plan Model.pdf | ||
| 36C10B23R0024.docx | DOCX document |
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Service Model Questions:
1. Brief Overview of (PRODUCT) and how the VA will use the product?
2. Are you providing a SaaS or PaaS product to the
VA?
3. Where is (PRODUCT) Hosted?(AWS, GCP, AZURE)
4. How would VA users access the solution? (ex: web browser, mobile app)
5. How would VA users authenticate? (ex: SSO integration, username/password)
a. If user accounts are created, what does that process look like?
b. If VA wished to add an additional user to be able to use the solution, how would that be accomplished?
6. Would you consider (PRODUCT) Web architecture to be multi-tenant?
a. (Is the information system architected in a multi-tenant manner where each customer has its own tenant, and all tenants share the same underlying architecture following the multi-tenant architecture definition) (Even if logically seperated)
7. Is (PRODUCT) Web environment horizontally scalable to react to changes in demand or usage?
8. If so, is the process fully automated or executable with minimal intervention?
9. At a high level, are metrics and event logs captured for:
a. Utilization of the (PRODUCT) Web application attributable to a specific user, account, or customer?
b. Utilization of the (PRODUCT) Web environment resources?
10. Are any contractors/providers sourcing development activities from personnel that reside
OCONUS?
Yes/No If yes please explain:
11. Are any contractors/providers allowing access to a FedRAMP Boundary or Federal data to personnel that reside OCONUS?
Yes/No If yes please explain:
File details come from the government source that posted it. Updated .