Attachment B-QASP HEMODIALYSIS WATER TESTING.pdf

QUALITY ASSURANCE/CONTROL

1. The contractor shall have a quality control program to ensure the requirements of this contract are provided as specified. The program will include, but will not be limited to the following:

a. An inspection system covering the services listed in this statement of work.

b. A method of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable which would include ensuring services provided are acceptable.

c. A record of all inspections conducted by the contractor and corrective action(s) taken. These documents will be made available to the government during the contract upon request each contract year.

2. The Government will investigate complaints from the Atlanta VAMC and affiliated sites. All information received will be provided either verbally and/or in writing to the contractor for appropriate action.

Required Service Performance Standard

Monitoring Method Disincentive for not meeting performance standards

Provides shipping material and sample containers.

Provides adequate shipping material and sample containers per the Schedule for Deliverables specified in the Statement of Work (SOW).

Direct observation. Performance meetings and reviews up to cancellation of contract.

Provides timely reports. Contractor provides all required reports by dates specified and timelines outlined in this statement of work.

Direct Observation, electronic date on email reports, as applicable.

Performance meetings and reviews up to cancellation of contract.

Performs tests in accordance with

ANSI/AAMI

13959:2014.

Tests in accordance with ANSI/AAMI 13959-2014.

Direct observation Performance meetings and reviews up to cancellation of contract.