ATTACHMENT B_ Past Performance Template.docx

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6515--Copy of IN4021 AED Acquisition, Maintenance, Surveillance Warranty
Solicitation number
36C10X24Q0181
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This document is a Past Performance Questionnaire (PPQ) template related to a Request for Quote (RFQ) issued by the Department of Veterans Affairs (VA) for Automated External Defibrillator (AED) program maintenance and licenses. The RFQ has a NAICS code of 334510 Electromedical and Electrotherapeutic Apparatus Manufacturing, with a small business size standard of 1,250 employees. The contract will be a Firm-Fixed Price with a 10-month base period and four 12-month option periods. The VA is requesting past performance information from references to evaluate a specific contractor's performance under a prior contract. The PPQ template requests ratings across several areas including overall quality, delivery performance, service quality, problem resolution, and personnel quality. The reference is also asked to provide information on any cure notices, terminations, and whether they would award another contract to the contractor. The related federal contract opportunity is set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSB).

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Other files

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P09_PWS-AED Maintenance- Final Revised.pdf PDF
P09_PWS-AED Maintenance-Tracked.docx DOCX document
36C10X24Q0181 0001_1.docx DOCX document
ATTACHMENT _A_Government Responses Amend 1 FINAL.xlsx XLSX spreadsheet
ATTACHMENT A_Questioner Template.xlsx XLSX spreadsheet
36C10X24Q0181.docx DOCX document
S02-36C10X24Q0181_3_Final.docx DOCX document

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ATTACHMENT C. 3: PAST PERFORMANCE QUESTIONAIRRE (PPQ)

Past Performance Questionnaire Department of Veterans Affairs: RFQ# 36C10X24Q0181

E-MAIL TO: Dante E. Ruiz, Contract SpecialistAGENCY: Veterans Affairs (VA)
E-MAIL: Dante.Ruiz@va.govPHONE: 202-436-2671-and-
E-MAIL TO: Derek Devine, Contracting OfficerAGENCY: Veterans Affairs (VA)
E-MAIL: Derek.Devine@va.govPHONE: 202-695-6755

INFORMATION REQUEST: PAST PERFORMANCE

This office is currently in the process of awarding a competitive task order. [CONTRACTOR NAME] has provided your name and organization as a reference regarding [CONTRACTOR NAME]’s record of past performance under Contract No. [CONTRACT NO.].

PAST PERFORMANCE QUESTIONNAIRE (PPQ)

Quoter’s Name:

Request for Quote: 36C10X24Q0181_ Department of Veterans Affairs Central Office (VACO) Automated External Defibrillator (AED) program maintenance and licenses.

Name of Person Completing the Evaluation:

Telephone:E-mail:
Title:Company/Organization:

Please rate the quoter in each of the following areas. Note: there is room for comments where you deem remarks would be helpful to our evaluation.

· Not Applicable: N/A

· 1: Performance clearly below the contract performance standard or requirement

· 2:Performance occasionally does not meet minimum contract performance standard or requirement
· 3:Performance that meets the minimum contract performance standard or requirement
· 4:Performance that meets and occasionally exceeds the contract performance standard or requirement
· 5:Performance that almost always exceeds the contract performance standard or requirement
1. Overall quality/satisfaction
N/A |_|
1 |_|
2 |_|
3 |_|
4 |_|
5 |_|

Overall satisfaction with the quoter’s performance. Would you (the reference) choose to work with this quoter again? (Additional Comments Here)

2. Delivery performance
N/A |_|
1 |_|
2 |_|
3 |_|
4 |_|
5 |_|

Delivery performance includes delivery consistency, on time performance, and flexibility in responding to emerging issues and implementing required solutions. (Additional Comments Here)

3. Satisfaction with the quality of service delivered
N/A |_|
1 |_|
2 |_|
3 |_|
4 |_|
5 |_|

Rate the effectiveness and applicability of the plans and strategies delivered and the actual implementation of those. (Additional Comments Here)

4. Satisfaction with problem resolution
N/A |_|
1 |_|
2 |_|
3 |_|
4 |_|
5 |_|

This includes the quoter’s ability to solve problems, the speed in which they handle problems, and their effective delivery of resolutions. (Additional Comments Here)

5. Satisfaction with the quality of contractor personnel
N/A |_|
1 |_|
2 |_|
3 |_|
4 |_|
5 |_|

Rate the quality of the contractor’s staff in executing the project work scope. (Additional Comments Here)

1. Have you issued a cure notice, show cause notice, suspension of progress payments or other letters directing the correction of a performance problem in the past 3 years? |_| Yes |_| No If Yes, please explain.

1. Have you terminated this contractor for default within the past 3 years, or are there any pending termination actions? |_| Yes |_| No If Yes, please explain.

1. Based on the quoter’s overall performance, would you award them another contract? |_| Yes |_| No If No, please explain.

1. Have you discussed any adverse past performance problems with the quoter and given them an opportunity to comment? |_| Yes |_| No Please explain.

1. Do you file past performance information in a database that the Contracting Officer may search? |_| Yes |_| No Please explain.

1. If the contract had options, were those options exercised? |_| Yes |_| No Please explain.

1. What was the contract period of performance (i.e., when were services provided)?

1. What was the dollar value of the contract performed by the quoter?

1. Provide a brief description of the services provided by the quoter for this contract.

Please attach any past performance database reports or other material you deem appropriate to a full understanding of the quoter’s past performance by the evaluator.

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