Attachment B_Blank Dom Report December 2020.pdf

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R499--Amendment 0001 Q/A RFP No 36C10G21R0018 Survey Community Living Centers (CLC) and State Veterans Homes (SVH) TLCIII 9 21 2021
Solicitation number
36C10G21R0018
Issued by

About this file

This is a combined synopsis/solicitation from the Department of Veterans Affairs seeking proposals to conduct surveys of Community Living Centers and State Veterans Homes to evaluate compliance with VA standards. Offerors must have experience performing surveys, documenting findings, and producing reports. Proposals are due by September 21, 2021. Award is anticipated by October 2021 with performance from October 2021 through September 2022. The contractor will survey 40 facilities total, 30 CLCs and 10 SVHs, and document deficiencies, corrective actions, and final compliance ratings. The contractor must have no conflicts of interest and meet security requirements for handling sensitive healthcare information.

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Department of Veterans Affairs – (Standards – Domiciliary Care)

SURVEY CLASS

NAME OF FACILITY

SURVEYED BY (VHA Field Activity of Jurisdiction)

STREET ADDRESS CITY STATE ZIP CODE

SURVEY YEAR

<SVH Name> <SVH Address> <SVH City> <State> <Zip Code>

<Annual/Recognition/For Cause> <Survey Year>

<Surveyor Name> <Surveyor Name>

<Surveyor Name>

<Survey Date>

COMPLETION_DATE

STANDARD DESCRIPTION RATING EXPLANATORY STATEMENTS VA FOLLOW UP

STATE CORRECTIVE

ACTION PLAN

FINAL

RATING/

DATE NO.

STATE

PROPOSED

COMPLETION

DATE

(NR) Not Yet Rated

51.40 Basic per diem rates (a) Basic rate. Except as

provided in § 51.41, VA will pay per diem for care provided to an eligible veteran at a State home at the lesser of the following rates: (1) One-half of the daily cost of the care for each day the veteran is in the State home, as calculated under paragraph (b) of this section. (2) The basic per diem rate for each day the veteran is in the State home. The basic per diem rate is established by VA for each fiscal year in accordance with 38 U.S.C. 1741(a) and (c).

Note to paragraph (a): To determine the number of days that a veteran was in a State home, see paragraph (c) of this section.

(NR) Not Yet Rated

51.40 Basic per diem rates (b) How to calculate the

daily cost of a veteran’s care. The daily cost of care consists of those direct and indirect costs attributable to care at the State home, divided by the total number of residents serviced by the program of care.

Cost principles are set forth in Office of Management and Budget (OMB) regulations. 2 CFR §§ 200.400-200.475.

(NR) Not Yet Rated

51.40 Basic per diem rates (c) Determining whether

a veteran spent a day receiving nursing home or domiciliary care. (2) Domiciliaries. VA will pay per diem for each day that the veteran is receiving domiciliary care and has an overnight stay at the State home. VA will also pay per diem during any absence of 96 or fewer consecutive hours for purposes other than receiving hospital care at VA expense, but VA will not pay per diem for any part of the absence if it continues for longer than 96 consecutive hours. Absences that are not interrupted by at least 24 hours of continuous residence in the State home are considered one continuous absence.

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STANDARD DESCRIPTION RATING EXPLANATORY STATEMENTS VA FOLLOW UP

STATE CORRECTIVE

ACTION PLAN

FINAL

RATING/

DATE NO.

STATE

PROPOSED

COMPLETION

DATE

(NR) Not Yet Rated

51.42 Payment procedures (a) Forms required--(1)

Forms required at time of admission or enrollment.

As a condition for receiving payment of per diem under this part, the State home must submit the forms identified in paragraphs (a)(1)(i) and (ii) of this section to the VA medical center of jurisdiction for each veteran at the time of the veteran’s admission to or enrollment in a State home. If the home is not a recognized State home, the home must, after recognition, submit forms for Veterans who received care on and after the date of the completion of the VA survey that provided the basis for determining that the home met the standards of this part. The State home must also submit the appropriate form with any request for a change in the type of per diem paid on behalf of a veteran as a result of a change in the veteran’s program of care or a change in the veteran’s service-connected disability rating that makes the veteran’s care eligible for payment under § 51.41. Copies of VA Forms can be obtained from any VA Medical Center and are available on our website at www.va.gov/vaforms. The required forms are: (i) A completed VA Form 10-10EZ, Application for Medical Benefits (or VA Form 10-10EZR, Health Benefits Renewal Form, if a completed Form 10-10EZ is already on file at VA). Note 1 to paragraph (a)(1)(i): Domiciliary applicants and residents must complete the financial disclosure sections of VA Forms 10-10EZ and 10-10EZR, and adult day health care applicants may be required to complete the financial disclosure sections of these forms in order to enroll with VA. Although the nursing home applicants or residents or adult day health care participants do not complete the financial disclosure sections of VA Forms 10-10EZ and 10-10EZR, an unsigned form is incomplete, and VA will not accept the form. (ii) A completed VA Form 10-10SH, State Home Program Application for Care—Medical Certification.

(NR) Not Yet Rated

51.42 Payment procedures (a) Forms required--(2)

Form required for monthly payments. Except as provided in paragraphs (b)(1) and (2) of this section, VA pays per diem on a monthly basis for care provided during the prior month. To receive payment, the State must submit each month to the VA a completed VA Form 10–5588, State Home Report and Statement of Federal Aid Claimed.

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ACTION PLAN

FINAL

RATING/

DATE NO.

STATE

PROPOSED

COMPLETION

DATE

(NR) Not Yet Rated

51.42 Payment procedures (b) Commencement of

payments-

(1) Per diem payments for a newly recognized State home. No per diem payments will be made until VA recognizes the home and each veteran resident for whom VA pays per diem is verified as being eligible;

however, per diem payments will be made retroactively for care that was provided on and after the date of the completion of the VA survey that provided the basis for determining that the home met the standards of this part.

(NR) Not Yet Rated

51.42 Payment procedures (b) Commencement of

payments-

(2) Per diem payments for capacity certified under § 51.30(c). Per diem will be paid for the care of veterans in capacity certified in accordance with § 51.30(c) retroactive to the date of the completion of the survey if the Director certifies the capacity as a result of that survey.

(NR) Not Yet Rated

51.42 Payment procedures (b) Commencement of

payments-

(3) Payments for eligible veterans. When a State home admits or enrolls an eligible veteran, VA will pay per diem under this part from the date of receipt of the completed forms required by this section, except that VA will pay per diem from the date care began if the Director receives the completed forms no later than 10 calendar days after care began. VA will make retroactive payments of per diem under paragraphs (b)(1) and (2) of this section only if the Director receives the completed forms that must be submitted under this section.

(NR) Not Yet Rated

51.43 Drugs and medicines for certain veterans (b)

VA will also furnish drugs and medicines to a State home for a veteran receiving nursing home, domiciliary, or adult day health care in a State home pursuant to 38 U.S.C. 1712(d), as implemented by §

17.96 of this chapter, subject to the limitation in § 51.41(c)(2).

(NR) Not Yet Rated

51.43 Drugs and medicines for certain veterans (c)

VA may furnish a drug or medicine under paragraph

(a) of this section and under § 17.96 of this chapter only if the drug or medicine is included on VA's National Formulary, unless VA determines a non-Formulary drug or medicine is medically necessary.

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ACTION PLAN

FINAL

RATING/

DATE NO.

STATE

PROPOSED

COMPLETION

DATE

(NR) Not Yet Rated

51.43 Drugs and medicines for certain veterans (d)

VA may furnish a drug or medicine under this section and under § 17.96 of this chapter by having the drug or medicine delivered to the State home in which the veteran resides by mail or other means and packaged in a form that is mutually acceptable to the State home and to VA set forth in a written agreement.

(NR) Not Yet Rated

51.43 Drugs and medicines for certain veterans (e)

As a condition for receiving drugs or medicine under this section or under § 17.96 of this chapter, the State must submit to the VA medical center of jurisdiction a completed VA Form 10-0460 with the corresponding prescription(s) for each eligible veteran.

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ACTION PLAN

FINAL

RATING/

DATE NO.

STATE

PROPOSED

COMPLETION

DATE

(NR) Not Yet Rated

51.51 Eligible veterans--domiciliary care (a) A

veteran is an eligible veteran for the purposes of payment of per diem for domiciliary care in a State home under this part if VA determines that the veteran is not barred from receiving care based on his or her service (see 38 U.S.C. 5303, 5303A), is not barred from receiving VA pension, compensation or dependency and indemnity compensation based on the character of a discharge from military service (see 38 CFR 3.12), and the veteran is: (1) A veteran whose annual income does not exceed the maximum annual rate of pension payable to a veteran in need of regular aid and attendance; or (2) A veteran who VA determines has no adequate means of support.

The phrase “no adequate means of support” refers to an applicant for domiciliary care whose annual income exceeds the rate of pension described in paragraph (a)(1) of this section, but who is able to demonstrate to competent VA medical authority, on the basis of objective evidence, that deficits in health or functional status render the applicant incapable of pursuing substantially gainful employment, as determined by the Chief of Staff of the VA medical center of jurisdiction, and who is otherwise without the means to provide adequately for himself or herself, or be provided for in the community. (b) For purposes of this section, the eligible veteran must be able to perform the following: (1) Daily ablutions, such as brushing teeth, bathing, combing hair, and body eliminations, without assistance. (2) Dress himself or herself with a minimum of assistance. (3) Proceed to and return from the dining hall without aid. (4) Feed himself or herself. (5) Secure medical attention on an ambulatory basis or by use of a personally propelled wheelchair. (6) Have voluntary control over body eliminations or have control by use of an appropriate prosthesis. (7) Participate in some measure, however slight, in work assignments that support the maintenance and operation of the State home. (8) Make rational and competent decisions as to his or her desire to remain in or leave the State home.

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ACTION PLAN

FINAL

RATING/

DATE NO.

STATE

PROPOSED

COMPLETION

DATE

(NR) Not Yet Rated

51.59 Authority to continue payment of per diem

when veterans are relocated due to emergency (a) Definition of emergency. For the purposes of this section, emergency means an occasion or instance where all of the following are true: (1) It would be unsafe for veterans receiving care at a State home to remain in that home. (2) The State is not, or believes that it will not be, able to provide care in the State home on a temporary or long-term basis for any or all of its veteran residents due to a situation involving the State home, and not due to a situation where a particular veteran’s medical condition requires that the veteran be transferred to another facility, such as for a period of hospitalization. (3) The State determines that the veterans must be evacuated to another facility or facilities.

(NR) Not Yet Rated

51.59 Authority to continue payment of per diem

when veterans are relocated due to emergency (b) General authority to pay per diem during a relocation period. Notwithstanding any other provision of this part, VA will continue to pay per diem for a period not to exceed 30 calendar days for any eligible veteran who resided in a State home, and for whom VA was paying per diem, if such veteran is evacuated during an emergency into a facility other than a VA nursing home, hospital, domiciliary, or other VA site of care if the State is responsible for providing or paying for the care. VA will not pay per diem under this section for more than 30 calendar days of care provided in the evacuation facility, unless the official who approved the emergency response under paragraph

(e) of this section determines that it is not reasonably possible to return the veteran to a State home within the 30-calendar-day period, in which case such official will approve additional period(s) of no more than 30 calendar days in accordance with this section. VA will not pay per diem if VA determines that a veteran is or has been placed in a facility that does not meet the standards set forth in paragraph (c)(1) of this section, and VA may recover all per diem paid for the care of the veteran in that facility.

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ACTION PLAN

FINAL

RATING/

DATE NO.

STATE

PROPOSED

COMPLETION

DATE

(NR) Not Yet Rated

51.59 Authority to continue payment of per diem

when veterans are relocated due to emergency (c) Selection of evacuation facilities. The following standards and procedures in paragraphs (c)(1) through (3) apply to the selection of an evacuation facility in order for VA to continue to pay per diem during an emergency. These standards and procedures also apply to evacuation facilities when veterans are evacuated from a nursing home in which care is being provided pursuant to a contract under 38 U.S.C. 1720. (1) Each veteran who is evacuated must be placed in a facility that, at a minimum, will meet the needs for food, shelter, toileting, and essential medical care of that veteran.

(NR) Not Yet Rated

51.59 Authority to continue payment of per diem

when veterans are relocated due to emergency (c) Selection of evacuation facilities. (3) For veterans evacuated from domiciliaries, the following types of facilities may meet the standards in paragraph (c)(1) of this section:

(i) Emergency evacuation facilities identified by the city or State;

(ii) Assisted living facilities; and

(iii) Hotels.

(NR) Not Yet Rated

51.59 Authority to continue payment of per diem

when veterans are relocated due to emergency (e) Approval of response. Per diem payments will not be made under this section unless and until the Director of the VA medical center of jurisdiction or the director of the VISN in which the State home is located (if the VAMC Director is not capable of doing so) determines, that an emergency exists and that the evacuation facility meets VA standards set forth in paragraph (c)(1) of this section.

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ACTION PLAN

FINAL

RATING/

DATE NO.

STATE

PROPOSED

COMPLETION

DATE

(NR) Not Yet Rated

51.70 Resident rights. The resident has the right to

a dignified existence, self determination, and communication with and access to persons and services inside and outside the facility. The facility management must protect and promote the rights of each resident, including each of the following rights:

(a) Exercise of rights.

(1) The resident has a right to exercise his or her rights as a resident of the facility and as a citizen or resident of the United States.

(2) The resident has the right to be free of interference, coercion, discrimination, and reprisal from the facility management in exercising his or her rights.

(3) The resident has the right to freedom from chemical or physical restraint.

(4) In the case of a resident determined incompetent under the laws of a State by a court of jurisdiction, the rights of the resident are exercised by the person appointed under State law to act on the resident’s behalf.

(5) In the case of a resident who has not been determined incompetent by the State court, any legal-surrogate designated in accordance with State law may exercise the resident’s rights to the extent provided by State law.

(NR) Not Yet Rated

51.70 Resident rights (b) Notice of rights and

services.

(1) The facility management must inform the resident both orally and in writing in a language that the resident understands of his or her rights and all rules and regulations governing resident conduct and responsibilities during the stay in the facility. Such notification must be made prior to or upon admission and periodically during the resident's stay.

(2) The resident or his or her legal representative has the right: (i) Upon an oral or written request, to access all records pertaining to himself or herself including current clinical records within 24 hours (excluding weekends and holidays); and (ii) After receipt of his or her records for review, to purchase at a cost not to exceed the community standard photocopies of the records or any portions of them upon request and with 2 working days advance notice to the facility management.

7/23/2019 Page 8 of 48

ACTION PLAN

FINAL

RATING/

DATE NO.

STATE

PROPOSED

COMPLETION

DATE

(NR) Not Yet Rated

51.70 Resident rights (b) Notice of rights and

services.

(3) The resident has the right to be fully informed in language that he or she can understand of his or her total health status;

(4) The resident has the right to refuse treatment, to refuse to participate in experimental research, and to formulate an advance directive as specified in paragraph (b)(7) of this section; and

(5) The facility management must inform each resident before, or at the time of admission, and periodically during the resident's stay, of services available in the facility and of charges for those services to be billed to the resident.

(6) The facility management must furnish a written description of legal rights which includes:

(i) A description of the manner of protecting personal funds, under paragraph (c) of this section;

(ii) A statement that the resident may file a complaint with the State (agency) concerning resident abuse, neglect, misappropriation of resident property in the facility, and non-compliance with the advance directives requirements.

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ACTION PLAN

FINAL

RATING/

DATE NO.

STATE

PROPOSED

COMPLETION

DATE

(NR) Not Yet Rated

51.70 Resident rights (b) Notice of rights and

services.

(7) The facility management must have written policies and procedures regarding advance directives (e.g., living wills) that include provisions to inform and provide written information to all residents concerning the right to accept or refuse medical or surgical treatment and, at the individual's option, formulate an advance directive. This includes a written description of the facility's policies to implement advance directives and applicable State law. If an individual is incapacitated at the time of admission and is unable to receive information (due to the incapacitating conditions) or articulate whether or not he or she has executed an advance directive, the facility may give advance directive information to the individual's family or surrogate in the same manner that it issues other materials about policies and procedures to the family of the incapacitated individual or to a surrogate or other concerned persons in accordance with State law. The facility management is not relieved of its obligation to provide this information to the individual once he or she is no longer incapacitated or unable to receive such information. Follow-up procedures must be in place to provide the information to the individual directly at the appropriate time.

(8) The facility management must inform each resident of the name and way of contacting the primary physician responsible for his or her care.

(NR) Not Yet Rated

51.300 Resident rights and behavior; State home

practices; quality of life (a) Notice of rights and services—notification of changes.

(1) Facility management must immediately inform the resident and consult with the primary care physician when there is (i) An accident involving the resident that results in injury and has the potential for requiring physician intervention; (ii) A significant change in the resident's physical, mental, or psychosocial status (i.e., a deterioration in health, mental, or psychosocial status in either lifethreatening conditions or clinical complications);

(iii) A need to alter treatment significantly (i.e., a need to discontinue an existing form of treatment due to adverse consequences, or to commence a new form of treatment); or (iv) A decision to transfer or discharge the resident from the facility as specified in paragraph (d) of this section.

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ACTION PLAN

FINAL

RATING/

DATE NO.

STATE

PROPOSED

COMPLETION

DATE

(NR) Not Yet Rated

51.300 Resident rights and behavior; State home

practices; quality of life (a) Notice of rights and services--notification of changes.

(2) The facility management must also promptly notify the resident when there is (i) A change in room or roommate assignment as specified in §51.100(f)(2); or (ii) A change in resident rights under Federal or State law or regulations as specified in § 51.70(b)(1). (3) The facility management must record and periodically update the address and phone number of the resident's legal representative or interested family member, but the resident has the right to decide whether to have the State home notify his or her legal representative or interested family member of changes.

(NR) Not Yet Rated

51.70 Resident rights (c) Protection of resident

funds.

(1) The resident has the right to manage his or her financial affairs, and the facility management may not require residents to deposit their personal funds with the facility.

(2) Management of personal funds. Upon written authorization of a resident, the facility management must hold, safeguard, manage, and account for the personal funds of the resident deposited with the facility, as specified in paragraphs (c)(3) through (c)(6) of this section.

(NR) Not Yet Rated

51.70 Resident rights (c) Protection of resident

funds. (3) Deposit of funds. (i) Funds in excess of $100. The facility management must deposit any residents' personal funds in excess of $100 in an interest bearing account (or accounts) that is separate from any of the facility's operating accounts, and that credits all interest earned on resident's funds to that account. (In pooled accounts, there must be a separate accounting for each resident's share.) (ii) Funds less than $100. The facility management must maintain a resident's personal funds that do not exceed $100 in a non-interest bearing account, interest-bearing account, or petty cash fund.

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ACTION PLAN

FINAL

RATING/

DATE NO.

STATE

PROPOSED

COMPLETION

DATE

(NR) Not Yet Rated

51.70 Resident rights (c) Protection of resident

funds. (4) Accounting and records. The facility management must establish and maintain a system that assures a full and complete and separate accounting, according to generally accepted accounting principles, of each resident's personal funds entrusted to the facility on the resident's behalf.

(i) The system must preclude any commingling of resident funds with facility funds or with the funds of any person other than another resident.

(ii) The individual financial record must be available through quarterly statements and on request from the resident or his or her legal representative.

(NR) Not Yet Rated

51.70 Resident rights (c) Protection of resident

funds. (5) Conveyance upon death. Upon the death of a resident with a personal fund deposited with the facility, the facility management must convey within 90 calendar days the resident's funds, and a final accounting of those funds, to the individual or probate jurisdiction administering the resident's estate; or other appropriate individual or entity, if State law allows.

(NR) Not Yet Rated

51.70 Resident rights (c) Protection of resident

funds. (6) Assurance of financial security. The facility management must purchase a surety bond, or otherwise provide assurance satisfactory to the Under Secretary for Health, to assure the security of all personal funds of residents deposited with the facility.

(NR) Not Yet Rated

51.70 Resident rights (d) Free choice. The resident

has the right to—

(1) Be fully informed in advance about care and treatment and of any changes in that care or treatment that may affect the resident's well-being;

and

(2) Unless determined incompetent or otherwise determined to be incapacitated under the laws of the State, participate in planning care and treatment or changes in care and treatment.

7/23/2019 Page 12 of 48

ACTION PLAN

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RATING/

DATE NO.

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PROPOSED

COMPLETION

DATE

(NR) Not Yet Rated

51.70 Resident rights (e) Privacy and

confidentiality. The resident has the right to personal privacy and confidentiality of his or her personal and clinical records.

(1) Residents have a right to personal privacy in their accommodations, medical treatment, written and telephone communications, personal care, visits, and meetings of family and resident groups. This does not require the facility management to give a private room to each resident.

(2) Except as provided in paragraph (e)(3) of this section, the resident may approve or refuse the release of personal and clinical records to any individual outside the facility;

(3) The resident's right to refuse release of personal and clinical records does not apply when—

(i) The resident is transferred to another health care institution; or

(ii) Record release is required by law.

(NR) Not Yet Rated

51.70 Resident rights (f) Grievances. A resident has

the right to—

(1) Voice grievances without discrimination or reprisal. Residents may voice grievances with respect to treatment received and not received; and

(2) Prompt efforts by the facility to resolve grievances the resident may have, including those with respect to the behavior of other residents.

(NR) Not Yet Rated

51.70 Resident rights (g) Examination of survey

results. A resident has the right to—

(1) Examine the results of the most recent VA survey with respect to the facility. The facility management must make the results available for examination in a place readily accessible to residents, and must post a notice of their availability; and

(2) Receive information from agencies acting as client advocates, and be afforded the opportunity to contact these agencies.

7/23/2019 Page 13 of 48

ACTION PLAN

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RATING/

DATE NO.

STATE

PROPOSED

COMPLETION

DATE

(NR) Not Yet Rated

51.300 Resident rights and behavior; State home

practices; quality of life (b) Work. The resident must participate, based on his or her ability, in some measure, however slight, in work assignments that support the maintenance and operation of the State home. The State Home management must create a written policy to implement the work requirement.

The resident is encouraged to participate in vocational and employment services, which are essential to meeting the psychosocial needs of the resident. The resident must perform work for the facility after the State home has accomplished the following:

(1) The facility has documented the resident’s need or desire to work in the comprehensive care plan;

(2) The comprehensive care plan described in §

51.310 specifies the nature of the work performed and whether the work is unpaid or paid;

(3) Compensation for work for which the facility would pay a prevailing wage if done by non-residents is paid at or above prevailing wages for similar work in the area where the facility is located; and

(4) The facility consulted with and the resident agrees to the work arrangement described in the comprehensive care plan.

(NR) Not Yet Rated

51.70 Resident rights (h) Work. The resident has

the right to—

(2) Perform services for the facility, if he or she chooses, when—

(i) The facility has documented the need or desire for work in the plan of care;

(ii) The plan specifies the nature of the services performed and whether the services are voluntary or paid;

(iii) Compensation for paid services is at or above prevailing rates; and

(iv) The resident agrees to the work arrangement described in the plan of care.

(NR) Not Yet Rated

51.70 Resident rights (i) Mail. The resident must

have the right to privacy in written communications, including the right to— Send and promptly receive mail that is unopened; and (2) Have access to stationery, postage, and writing implements at the resident's own expense.

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DATE NO.

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DATE

(NR) Not Yet Rated

51.70 Resident rights (j) Access and visitation rights.

(1) The resident has the right and the facility management must provide immediate access to any resident by the following:

(i) Any representative of the Under Secretary for Health;

(ii) Any representative of the State;

(iii) Physicians of the resident's choice (to provide care in the nursing home, physicians must meet the provisions of §51.210(j));

(iv) The State long term care ombudsman;

(v) Immediate family or other relatives of the resident subject to the resident's right to deny or withdraw consent at any time; and

(vi) Others who are visiting subject to reasonable restrictions and the resident's right to deny or withdraw consent at any time.

(2) The facility management must provide reasonable access to any resident by any entity or individual that provides health, social, legal, or other services to the resident, subject to the resident's right to deny or withdraw consent at any time.

(NR) Not Yet Rated

51.70 Resident rights (j) Access and visitation

rights.

(3) The facility management must allow representatives of the State Ombudsman Program, described in paragraph (j)(1)(iv) of this section, to examine a resident's clinical records with the permission of the resident or the resident's legal representative, subject to State law.

(NR) Not Yet Rated

51.70 Resident rights (k) Telephone. The resident

has the right to reasonable access to use a telephone where calls can be made without being overheard.

(NR) Not Yet Rated

51.70 Resident rights (l) Personal property. The

resident has the right to retain and use personal possessions, including some furnishings, and appropriate clothing, as space permits, unless to do so would infringe upon the rights or health and safety of other residents.

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DATE NO.

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DATE

(NR) Not Yet Rated

51.300 Resident rights and behavior; State home

practices; quality of life (c) Married couples. The resident has the right, if space is available within the existing facility, to share a room with his or her spouse when married residents live in the same facility and both spouses consent to the arrangement. If the State home determines existing space is not available to allow married residents to share rooms, the State home will make accommodations for the privacy of married residents.

(NR) Not Yet Rated

51.70 Resident rights (n) Self Administration of

drugs. An individual resident may self administer drugs if the interdisciplinary team, as defines by § 51.110(d)(2)(ii) of this part, has determined that this practice is safe

(NR) Not Yet Rated

51.300 Resident rights and behavior; State home

practices; quality of life (d) Transfer and discharge—

(1) Definition: Transfer and discharge includes movement of a resident to a bed outside of the facility whether that bed is in the same physical plant or not. Transfer and discharge does not refer to movement of a resident to a bed within the same facility.

(2) Transfer and discharge requirements. The facility management must permit each resident to remain in the facility, and not transfer or discharge the resident from the facility unless

(i) The transfer or discharge is necessary for the resident's welfare, including because the domiciliary resident’s health has improved sufficiently so the resident no longer needs the services provided by the domiciliary;

(ii) The resident is in need of a higher level of long term or acute care;

(iii) The safety of individuals in the facility is endangered;

(iv) The health of individuals in the facility would otherwise be endangered;

(v) The resident has failed, after reasonable and appropriate notice, to pay for a stay at the facility;

(vi) The domiciliary ceases to operate; or

(vii) The resident ceases to meet any of the eligibility criteria of § 51.51.

7/23/2019 Page 16 of 48

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DATE

(NR) Not Yet Rated

51.300 Resident rights and behavior; State home

practices; quality of life (d) Transfer and discharge-- (3) Documentation. When the facility transfers or discharges a resident under any of the circumstances specified in paragraphs (a)(2)(i) through (vii) of this section, the primary care physician must document the transfer and circumstances in the resident's clinical record.

(NR) Not Yet Rated

51.300 Resident rights and behavior; State home

practices; quality of life (d) Transfer and discharge-- (4) Notice before transfer. Before a facility transfers or discharges a resident, the facility must (i) Notify the resident of the transfer or discharge and the reasons for the move in writing and in a language and manner he or she understands. The resident has the right to decide whether to have the State home notify his or her legal representative or interested family member of changes. (ii) Record the reasons in the resident's clinical record; and (iii) Include in the notice the items described in paragraph (d)(6) of this section.

(NR) Not Yet Rated

51.300 Resident rights and behavior; State home

practices; quality of life (d) Transfer and discharge-- (5) Timing of the notice. (i) The notice of transfer or discharge required by paragraph (d)(4) of this section must be made by the facility at least 30 calendar days before the resident is transferred or discharged, except when specified in paragraph (d)(5)(ii) of this section, (ii) Notice may be made as soon as practicable before transfer or discharge when

(A) The safety of individuals in the facility would be endangered;

(B) The health of individuals in the facility would be otherwise endangered;

(C) The resident's health improves sufficiently so the resident no longer needs the services provided by the domiciliary; or

(D) The resident's needs cannot be met in the domiciliary.

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51.300 Resident rights and behavior; State home

practices; quality of life (d) Transfer and discharge-- (6) Contents of the notice. The written notice specified in paragraph (d)(4) of this section must include the following:

(i) The reason for transfer or discharge;

(ii) The effective date of transfer or discharge;

(iii) The location to which the resident is transferred or discharged;

(iv) A statement that the resident has the right to appeal the action to the State official designated by the State; and

(v) The name, address and telephone number of the State long term care ombudsman.

(NR) Not Yet Rated

51.300 Resident rights and behavior; State home

practices; quality of life (d) Transfer and discharge-- (7) Orientation for transfer or discharge.

The facility management must provide sufficient preparation and orientation to residents to ensure safe and orderly transfer or discharge from the facility.

(NR) Not Yet Rated

51.300 Resident rights and behavior; State home

practices; quality of life (e) Notice of bed-hold policy and readmission—notice before transfer. The State home must have a written bed-hold policy, including criteria for return to the facility. The facility management must provide written information to the resident about the State home bed-hold policy upon enrollment, annually thereafter, and before a State home transfers a resident to a hospital. A Resident has the right to decide whether to have the State home notify his or her legal representative or interested family member of transfers.

(NR) Not Yet Rated

51.80 Admission, transfer, and discharge rights (b)

Notice of bed-hold policy and readmission-- (2) Bed-hold notice upon transfer. At the time of transfer of a resident for hospitalization or therapeutic leave, facility management must provide to the resident and a family member or legal representative written notice which specifies the duration of the bed-hold policy described in paragraph (b)(1) of this section.

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51.80 Admission, transfer, and discharge rights (b)

Notice of bed-hold policy and readmission-- (3) Permitting resident to return to facility. A nursing facility must establish and follow a written policy under which a resident, whose hospitalization or therapeutic leave exceeds the bed-hold period is readmitted to the facility immediately upon the first availability of a bed in a semi-private room, if the resident requires the services provided by the facility.

(NR) Not Yet Rated

51.80 Admission, transfer, and discharge rights (c)

Equal access to quality care. The facility management must establish and maintain identical policies and practices regarding transfer, discharge, and the provision of services for all individuals regardless of source of payment.

(NR) Not Yet Rated

51.80 Admission, transfer, and discharge rights (d)

Admissions policy. The facility management must not require a third party guarantee of payment to the facility as a condition of admission or expedited admission, or continued stay in the facility. However, the facility may require an individual who has legal access to a resident's income or resources available to pay for facility care to sign a contract to pay the facility from the resident's income or resources.

(NR) Not Yet Rated

51.90 Resident behavior and facility practices (a)

Restraints.

(1) The resident has a right to be free from any chemical or physical restraints imposed for purposes of discipline or convenience. When a restraint is applied or used, the purpose of the restraint is reviewed and is justified as a therapeutic intervention.

(i) Chemical restraint is the inappropriate use of a sedating psychotropic drug to manage or control behavior.

(ii) Physical restraint is any method of physically restricting a person's freedom of movement, physical activity or normal access to his or her body. Bed rails and vest restraints are examples of physical restraints.

(2) The facility management uses a system to achieve a restraint-free environment.

(3) The facility management collects data about the use of restraints.

(4) When alternatives to the use of restraint are ineffective, a restraint must be safely and appropriately used.

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51.90 Resident behavior and facility practices (b)

Abuse. The resident has the right to be free from mental, physical, sexual, and verbal abuse or neglect, corporal punishment, and involuntary seclusion.

(1) Mental abuse includes humiliation, harassment, and threats of punishment or deprivation.

(2) Physical abuse includes hitting, slapping, pinching, or kicking. Also includes controlling behavior through corporal punishment.

(3) Sexual abuse includes sexual harassment, sexual coercion, and sexual assault.

(4) Neglect is any impaired quality of life for an individual because of the absence of minimal services or resources to meet basic needs. Includes withholding or inadequately providing food and hydration (without physician, resident, or surrogate approval), clothing, medical care, and good hygiene.

May also include placing the individual in unsafe or unsupervised conditions.

(5) Involuntary seclusion is a resident's separation from other residents or from the resident's room against his or her will or the will of his or her legal representative.

(NR) Not Yet Rated

51.90 Resident behavior and facility practices (c)

Staff treatment of residents. The facility management must develop and implement written policies and procedures that prohibit mistreatment, neglect, and abuse of residents and misappropriation of resident property.

(1) The facility management must:

(i) Not employ individuals who—

(A) Have been found guilty of abusing, neglecting, or mistreating individuals by a court of law; or

(B) Have had a finding entered into an applicable State registry or with the applicable licensing authority concerning abuse, neglect, mistreatment of individuals or misappropriation of their property; and

(ii) Report any knowledge it has of actions by a court of law against an employee, which would indicate unfitness for service as a nurse aide or other facility staff to the State nurse aide registry or licensing authorities.

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51.90 Resident behavior and facility practices (c)

Staff treatment of residents. (2) The facility management must ensure that all alleged violations involving mistreatment, neglect, or abuse, including injuries of unknown source, and misappropriation of resident property are reported immediately to the administrator of the facility and to other officials in accordance with State law through established procedures.

(NR) Not Yet Rated

51.90 Resident behavior and facility practices (c)

Staff treatment of residents. (3) The facility management must have evidence that all alleged violations are thoroughly investigated, and must prevent further potential abuse while the investigation is in progress.

(NR) Not Yet Rated

51.90 Resident behavior and facility practices (c)

Staff treatment of residents. (4) The results of all investigations must be reported to the administrator or the designated representative and to other officials in accordance with State law within 5 working days of the incident, and appropriate corrective action must be taken if the alleged violation is verified.

(NR) Not Yet Rated

51.100 Quality of life. A facility management must

care for its residents in a manner and in an environment that promotes maintenance or enhancement of each resident's quality of life.

(a) Dignity. The facility management must promote care for residents in a manner and in an environment that maintains or enhances each resident's dignity and respect in full recognition of his or her individuality.

(b) Self-determination and participation. The resident has the right to—

(1) Choose activities, schedules, and health care consistent with his or her interests, assessments, and plans of care;

(2) Interact with members of the community both inside and outside the facility; and

(3) Make choices about aspects of his or her life in the facility that are significant to the resident.

(NR) Not Yet Rated

51.100 Quality of life (c) Resident Council. The

facility management must establish a council of residents that meet at least quarterly. The facility management must document any concerns submitted to the management of the facility by the council.

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51.100 Quality of life (d) Participation in resident and

family groups.

(1) A resident has the right to organize and participate in resident groups in the facility;

(2) A resident's family has the right to meet in the facility with the families of other residents in the facility;

(3) The facility management must provide the council and any resident or family group that exists with private space;

(4) Staff or visitors may attend meetings at the group's invitation;

(5) The facility management must provide a designated staff person responsible for providing assistance and responding to written requests that result from group meetings;

(6) The facility management must listen to the views of any resident or family group, including the council established under paragraph (c) of this section, and act upon the concerns of residents, families, and the council regarding policy and operational decisions affecting resident care and life in the facility

(NR) Not Yet Rated

51.100 Quality of life (e) Participation in other

activities. A resident has the right to participate in social, religious, and community activities that do not interfere with the rights of other residents in the facility. The facility management must arrange for religious counseling by clergy of various faith groups.

(NR) Not Yet Rated

51.100 Quality of life (f) Accommodation of needs. A

resident has the right to—

(1) Reside and receive services in the facility with reasonable accommodation of individual needs and preferences, except when the health or safety of the individual or other residents would be endangered;

and

(2) Receive notice before the resident's room or roommate in the facility is changed.

(NR) Not Yet Rated

51.300 Resident rights and behavior; State home

practices; quality of life (f) Resident activities.

(1) The facility management must provide for an ongoing program of activities designed to meet, in accordance with the comprehensive assessment, the interests and the physical, mental, and psychosocial well-being of each resident.

(NR) Not Yet Rated

51.300 Resident rights and behavior; State home

practices; quality of life (f) Resident activities. (2) The activities program must be directed by a qualified coordinator.

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51.300 Resident rights and behavior; State home

practices; quality of life (g) Social services.

(1) The State home must provide social work services to meet the social and emotional needs of residents to attain or maintain the highest practicable mental and psychosocial well-being of each resident.

(NR) Not Yet Rated

51.300 Resident rights and behavior; State home

practices; quality of life (g) Social services. (2) The State home must have a sufficient number of social workers to meet residents’ needs.

(NR) Not Yet Rated

51.300 Resident rights and behavior; State home

practices; quality of life (g) Social services. (3) The State home must have a written policy on how it determines qualifications of social workers. It is highly recommended, but not required, that a qualified social worker is an individual with (i) A bachelor's degree in social work from a school accredited by the Council of Social Work Education (Note: A master's degree social worker with experience in long-term care is preferred), and (ii) A social work license from the State in which the State home is located, if offered by the State, and (iii) A minimum of one year of supervised social work experience in a health care setting working directly with individuals.

(NR) Not Yet Rated

51.300 Resident rights and behavior; State home

practices; quality of life (g) Social services. (4) The facility management must have sufficient support staff to meet patients' social services needs.

(NR) Not Yet Rated

51.300 Resident rights and behavior; State home

practices; quality of life (g) Social services. (5) Facilities for social services must ensure privacy for interviews.

(NR) Not Yet Rated

51.300 Resident rights and behavior; State home

practices; quality of life (h) Environment. The facility management must provide

(1) A safe, clean, comfortable, and homelike environment, allowing the resident to use his or her personal belongings to the extent possible;

(NR) Not Yet Rated

51.300 Resident rights and behavior; State home

practices; quality of life (h) Environment. (2) Housekeeping and maintenance services necessary to maintain a sanitary, orderly, and comfortable interior;

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51.300 Resident rights and behavior; State home

practices; quality of life (h) Environment. (3) Clean bed and bath linens that are in good condition; and

(NR) Not Yet Rated

51.300 Resident rights and behavior; State home

practices; quality of life (h) Environment. (4) Private closet space in each resident’s room, as specified in §51.200(d)(2)(iv).

(NR) Not Yet Rated

51.310 Resident admission, assessment, care plan, and discharge. The State home must conduct accurate, written, medical and comprehensive assessments of each resident's medical and functional capacity upon admission, annually, and as required by a change in the resident's condition. The comprehensive assessment will use information from the medical assessment, and both assessments will inform the comprehensive care plan. The State home must have a written policy to determine how to coordinate and complete the comprehensive assessment process, including how it will review, and revise the comprehensive assessment in implementing the comprehensive care plan. The State home must review comprehensive assessments annually, and promptly after every significant change in the resident's physical, mental, or social condition. (a) Admission orders and medical assessment. At the time each resident is admitted, the State home must have physician orders for the resident's immediate care. A medical assessment, including a medical history and physical examination, must be performed by a physician, or other health care provider qualified under State law, and recorded in the medical record no later than 7 calendar days after admission, unless one was performed no earlier than 5 calendar days before admission and the findings were recorded in the medical record. The medical assessment will be part of the comprehensive assessment.

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51.310 Resident admission, assessment, care plan, and discharge (b) Comprehensive assessments.

(1) The state home must complete a comprehensive assessment of each resident no later than 14 calendar days after admission, annually, and as required by a change in the resident's condition.

(2) Each comprehensive assessment must be conducted or coordinated by a registered nurse with the participation of appropriate healthcare professionals, including at least one physician, the registered nurse, and one social worker. The registered nurse must sign and certify the assessment. The comprehensive assessment is to determine the care, treatment, and services that will meet the resident’s initial and continuing needs. It is an objective evaluation of a resident’s health and functional status, describing the resident's capabilities and impairments in performing activities of daily living, strengths, and needs. The assessment gathers information through collection of data, observation, and examination.

(NR) Not Yet Rated

51.310 Resident admission, assessment, care plan, and discharge (c) Comprehensive care plans.

(1) The State home must develop a comprehensive care plan for each resident based on the comprehensive assessment, and develop, review, and revise the comprehensive care plan following each comprehensive assessment. The comprehensive care plan must include measurable objectives and timetables to address a resident's emotional, behavioral, social, and physical needs, with emphasis on assisting each patient to achieve and maintain an optimal level of self-care and independence.

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