Attachment A - Statement of Work.pdf

Combined Synopsis No. 951700-R-20-3445JG

ATTACHMENT A

Description/Specifications/Scope of Work

For

200 Mbps Symmetrical Fiber Line Internet Connection at the USAGM Transmitting Station

1. Objective

The U.S. Agency for Global Media (USAGM) Kuwait Transmitting Station (KTS) is an uplink facility, which plays a vital role in program delivery throughout USAGM’s global network. The one symmetrical 200Mbps fiber connection is required to meet the increased linear audio and video traffic destined for USAGM’s Kuwait Transmitting Station (KTS).

2. Scope of Work

The Contractor shall install a dedicated internet circuit with a bandwidth of 200Mbps symmetrical service with unlimited data at the U.S. Agency for Global Media Kuwait

Transmitting Station. The availability of the circuit shall not be less than 99.97% per month over the period of the contract. To ensure connectivity with USAGM’s existing IT hardware, the digital service shall be via single mode fiber optic cable. The service shall be for the exclusive use of the USAGM Kuwait Transmitting Station and without data caps.

3. Specific Tasks

a. Provide a fiber optic line from the Jahra Exchange to the USAGM Kuwait Transmitting

Station (KTS) Telecommunications Building. Station location is approximately 35-kms away from the Jahra Exchange. The existing setup may require the need for a 1RU fiber optic patch panel box to terminate the Jahra Exchange fiber optic line inside the USAGM

Kuwait Transmitting Station Telecommunications Building.

b. Provide Single Mode fiber optic line from the USAGM Kuwait Transmitting Station

Telecommunications Building to the USAGM Kuwait Transmitting Station

Administration Building LAN Server room. Approximate distance is 250-meters. Lay the fiber optic cable from the USAGM Kuwait Transmitting Station Telecommunications

Building to the USAGM Kuwait Transmitting Station Administration Building LAN

Server room. The contractor needs to connect/splice the Single Mode fiber optic line to the USAGM Kuwait Transmitting Station Telecommunications Building.

c. Installation and configuration of edge devices to interface USAGM network with the provided symmetrical 200 Mbps fiber circuit line. The Contractor will provide the mentioned Edge devices (i.e. Edge router, Fiber Multiplexers etc.); and accessories. This may include 1RU fiber patch panels, fiber optic patch cords (SC to LC fiber optic patch cord), and small form-factor pluggable (SFP) modules to the Edge devices.

d. Enumerate International network Tier connectivity or upstream providers. Provide local

Kuwait Point of Presence (POP) Exchange map to show the link to the upstream service providers. Provide Point of Presence (POP) Exchange Map to reach Washington DC, similarly indicating the upstream providers.

e. Provide a Service Level Agreement that the Contractor can offer. Service Level

Agreement should have performance objectives and performance commitments for

Availability, Latency, Packet Loss and Average and Maximum Jitter and Customer

Notification. If the levels of service do not meet, specify minimum parameters.

4. Service Support and Contingencies

The awarded Contractor must warrant service support 7X24X365.

The Contractor must warrant service support on site if necessary 7X24X365. Services must be coordinated directly with USAGM’s Contracting Officer’s Representative (COR).

Expected service availability and reliability must be at a minimum 99.97%.

The awarded Contractor must provide online web access data traffic analysis graphs capabilities.

Graphs must be updated daily. Graphs must retain traffic history behavior for at least one year.

The awarded Contractor must provide a central Information Technology (IT) point of contact

(POC) in order to promptly coordinate technical issues during the initial installation process.

5. Period of Performance

The estimated period of performance for this contract is listed below:

Base Year: September 1, 2020 to August 31, 2021

Option Year 1: September 1, 2021 to August 31, 2022

Option Year 2: September 1, 2022 to August 31, 2023

Option Year 3: September 1, 2023 to August 31, 2024

Option Year 4: September 1, 2024 to August 31, 2025

The Government may, at its option, exercise its right to award any options to continue the work specified herein.

6. Technological Refreshment

After contract award, the Government may; pursuant to FAR clause 52.212-4 - Contract Terms and Conditions – Commercial Items, paragraph (c), Changes, request changes within the scope of the contract. These changes may be required to improve performance or react to changes in technology.

The Contractor may propose for the Government’s technological refreshment, substitutions or additions for any provided products or services that may become available as a result of technological improvements. The Government may, at any time during the term of this contract or any extensions thereof, modify the contract to acquire products which are similar to those under the contract and that the Contractor has, or has not, formally announced for marketing purposes. This action is considered to be within the scope of the contract. At the option of the

Government, a demonstration of the substitute product may be required. The Government is under no obligation to modify the contract in response to the proposed additions or substitutions.

Such substitutions or additions may include any part of, or all of, a given product(s) provided that the following conditions are met and substantiated by documentation in the technological refreshment proposal:

a. The proposed product(s) shall meet all the technical specifications of this document and conform to the terms and conditions cited in the contract.

b. The proposed product(s) shall have the capacity, performance, or functional characteristics equal to or greater than, the current product(s).

c. The proposal shall discuss the impact on hardware, services, and delivery schedules. The cost of the changes not specifically addressed in the proposal shall be borne entirely by the Contractor.

d. Contractor has the right to withdraw, in whole or in part, any technological refreshment proposal prior to acceptance by the Government. Contractor will use commercially reasonable efforts to ensure that prices for substitutions or additions are comparable to replaced or discontinued products. If a technological refreshment proposal is accepted and made a part of this contract, an equitable adjustment, increasing or decreasing the contract price, may be required and any other affected provisions of this contract shall be made in accordance with FAR clause 52.212-4, paragraph (c), Changes, and other applicable clauses of the contract.

7. Authorized Instruction to Contractor

a. No person or agency other than the Contracting Officer (CO) is authorized to give instruction, orders or directions on behalf of the Government to the Contractor or his employees, unless such person or agency is authorized in writing by the CO to so act.

The authority of such person or agency is strictly limited to the written authorization provided by the CO. The duty is upon the Contractor to determine the authority of such person or agency. Any questions regarding the authority of such person or agency should be directed to the CO in writing.

b. Contracting Officer’s Representative (COR): The CO may designate and authorize a representative(s) to act on his/her behalf under this contract. Such representative(s) as may be appointed shall be designated by a letter from the CO and a copy of the letter shall be given to the Contractor. The COR shall represent the CO as specified in his/her delegation of authority letter. The COR shall not be authorized to issue change orders or adjustments. Changes in the Scope of Work/Specifications or any increase or decrease in the work called for by this contract shall be made by the CO by an executed modification to this contract.

8. Government Furnished Equipment (GFE): None.

9. Release of Information

a. The Contractor’s organization shall clear with the Information Office listed below any public release of information on this contract. This information includes news stories, articles, sales literature, advertisements, radio-TV spots, etc.

b. The request for public release of information should be addressed to: USAGM Agency Chief / Information Management Officer. C/O. U.S. Embassy, Masjid Al Aqsa Street, Bayan, Kuwait.

c. Limited Use of Data and Information. Performance of this contract may require the Contractor to access and use data and information proprietary to the Government Agency or Agency personnel, or which is of such a nature that its dissemination or use, other than in performance of this contract would be adverse to the interests of the Government or others. The Contractor and Contractor personnel shall not divulge, or release data or information developed or obtained in performance of this contract, until made public by the Government, except to authorized Government personnel or upon written approval of the Contracting Officer. The Contractor will not use, disclose, or reproduce proprietary data which bears a restrictive legend, other than as required in the performance of this contract. Nothing herein shall preclude the use of any data independently acquired by the Contractor without such limitations or prohibit an agreement at no costs to the Government between the Contractor and the data owner provides for greater rights to the Contractor.