Attachment A - Solicitation 70VT1523R00001.pdf

Attachment A

Schedule of CLINS and Statement of Work

SECTION B

SUPPLIES OR SERVICES AND PRICE/COSTS

Base Year

CLIN Labor Category Estimated Hours Hourly Rate Total 0001 Project Director - Consultant 25 0002 Medical Doctor 225 0002a Surge – Medical Doctor 80 0003 Nurse 650 0003a Surge - Nurse 80 0004 Executive Communication

Specialist

0005 Writer 100 0006 Specialist Physician 40 0007 Other Direct Costs - Travel TBD N/A $25,000.00 NTE Total

Option Year One

1001 Project Director - Consultant 25 1002 Medical Doctor 225 1002a Surge – Medical Doctor 80 1003 Nurse 650 1003a Surge - Nurse 80 1004 Executive Communication

Specialist

1005 Writer 100 1006 Specialist Physician 40 1007 Other Direct Costs - Travel TBD N/A $25,000.00 NTE

Option Year Two

2001 Project Director - Consultant 25 2002 Medical Doctor 225 2002a Surge – Medical Doctor 80 2003 Nurse 650 2003a Surge - Nurse 80 2004 Executive Communication

Specialist

2005 Writer 100 2006 Specialist Physician 40 2007 Other Direct Costs - Travel TBD N/A $25,000.00 NTE

Option Year Three

2001 Project Director - Consultant 25 2002 Medical Doctor 225 2002a Surge – Medical Doctor 80 2003 Nurse 650 2003a Surge - Nurse 80 2004 Executive Communication

Specialist

2005 Writer 100 2006 Specialist Physician 40

Option Year Four

2001 Project Director - Consultant 25 2002 Medical Doctor 225 2002a Surge – Medical Doctor 80 2003 Nurse 650 2003a Surge - Nurse 80 2004 Executive Communication

Specialist

2005 Writer 100 2006 Specialist Physician 40

SECTION C

MEDICAL SUBJECT MATTER EXPERT SUPPORT SERVICES

FOR

U.S. DEPARTMENT OF HOMELAND SECURITY

OFFICE OF INSPECTOR GENERAL

OFFICE OF INSPECTIONS AND EVALUATIONS

STATEMENT OF WORK

1.0 BACKGROUND

The U.S. Department of Homeland Security (DHS), Office of Inspector General (OIG), Office of Inspections and Evaluations (OIE) is responsible for inspecting U.S. Immigration and Customs Enforcement (ICE) detention centers. Consistent with Congress’ direction, we make unannounced visits to approximately six detention facilities a year. For the last three years, DHS OIG has contracted with medical professionals to evaluate the quality of healthcare provided to detainees at ICE facilities.

2.0 SCOPE

2.1 The scope of this requirement is to review the quality of medical care provided to ICE detainees held in detention centers. The Contactor (medical professional subject matter experts (SMEs) to include medical doctor and a physician assistant, registered nurse, or nurse practitioner) shall develop a protocol and/or methodology to evaluate detainee health care in detention facilities. The Contractor shall implement the protocol during inspections of detention facilities. The purpose of this contract is to obtain the selected subject matter experts who shall primarily assist DHS, OIG in evaluating the quality of medical care provided to ICE detainees. The Contractor shall prepare detailed reports regarding their observations and findings, as well as provide recommendations based upon applicable medical or correctional standards.

2.2 In addition to performing inspections of detention facilities, the Contractor may also be asked to provide assistance with other medical-related DHS, OIG activities, including, but not limited to a specific medical case review, research, analysis, and/or review of system-wide standards, policies, procedures, and training. Services include, but are not limited to, conducting reviews of the medical care provided in DHS facilities, providing training related to their areas of expertise, assisting with criminal investigations with a medical aspect to the case, and other activities and projects related to medical concerns, as tasked by DHS, OIG, such as participating in work groups, developing or presenting briefings, and preparation of documents. In particular, the Contractor shall prepare detailed reports regarding their observations and findings, as well as provide recommendations based upon applicable medical or correctional standards.

2.3 REQUIREMENTS/TASKS

2.3.1 The Contractor shall work collaboratively with DHS, OIG to develop protocols and identify or develop appropriate data collection instruments for the inspections of detention facilities.

2.3.2 The Contractor shall travel with the DHS, OIG inspection teams to ICE detention facilities and evaluate the quality of medical care being provided at the facility, ensure that the applicable medical-related detention standards are being followed, and review specific medical complaints received by the DHS, OIG Hotline and medical grievances filed at each individual facility visited.

2.3.3 The Contractor shall review, evaluate, and report on medical issues and will document its findings and recommendations in well-written, comprehensive reports for each facility visited.

The Contractor shall collaborate with DHS, OIG as necessary to make edits to the written reports in order to fulfill DHS, OIG’s needs, goals, and requirements.

2.3.4 Contractor shall provide DHS, OIG with guidance on various deficiencies related to medical care practices discovered during reviews or related to a broader DHS, OIG issue or area of work. The Contractor shall provide such guidance, whether planned or ad hoc, by telephone, email, formal report, or in person, as requested by DHS, OIG. The guidance shall include, but not be limited to, discussions and assessments of individual cases, findings from onsite reviews, discussion of policies and practices, and any other relevant information that may arise during the course of a review or other aspects of DHS, OIG’s oversight work.

2.3.5 Contractor shall have the ability to bring specialty physicians onto the contract including but not limited to an Obstetrics and Gynecology (OB/GYN) physician, psychologist, and psychiatrist.

3.0 NOTICE REGARDING APPEARANCE OF CONFLICT

The nature of the work under this contract includes circumstances where the Contractor shall review medical files and potentially investigate allegations and/or complaints pertaining to medical care issues within ICE. Contractors either currently providing work for ICE that is the same or similar in scope to the requirement under this contract, or who have provided medical or consultant services in an ICE adult detention facility in the three years prior to the start of this contract, are not eligible to perform services on this contract in order to prevent the existence or appearance of conflicting roles that might affect a contractor’s judgment.

The Contractor shall not employ any person under this contract who is an employee of the United States Government if that employment would, or would appear to, cause a conflict of interest. The Contractor shall notify the Contracting Officer and Contracting Officer’s Representative by telephone and in writing within 72 hours if a conflict of interest arises during the course of carrying out the duties of this contract.

4.0 QUALIFIED PERSONNEL

The Contractor shall provide qualified medical professionals to perform the requirements specified in this Statement of Work.

4.1 MINIMUM REQUIREMENTS FOR A MEDICAL DOCTOR CONSULTANT

4.1.1 The medical doctor shall maintain an active medical license in at least one state and be board certified in family medicine or internal medicine.

4.1.2 The medical doctor shall have at least 10 years of experience providing or evaluating provisions of medical care.

4.1.3 The medical doctor shall have experience investigating, auditing, or otherwise evaluating adherence to applicable standards related to health care programs and systems.

4.1.4 The medical doctor shall have experience objectively critiquing the treatment provided by other medical practitioners.

4.1.5 The medical doctor shall have experience serving as a subject matter expert providing advice, guidance, or testimony on the operation of medical care programs or systems.

4.1.6 The medical doctor shall have experience formulating recommendations or other steps to address issues, violations, or concerns identified as part of an investigation or other type of inquiry.

4.1.7 The medical doctor shall have experience producing written reports that evaluate applicable standards, systems, and actions in facilities of care. This will include analysis of and application of standards and policy.

4.1.8 The medical doctor shall demonstrate the ability to produce comprehensive reports that are well written, clear, and adequately supported, with citations to relevant resources.

4.1.9 The medical doctor shall demonstrate the ability to review large amounts of documentary evidence in short timeframes and provide oral briefings and written reports on tight deadlines.

4.1.10 The medical doctor shall be able to travel to various locations nationwide to perform onsite inspections for several consecutive days and work efficiently and cooperatively under the direction of DHS, OIG personnel.

4.2 MINIMUM REQUIREMENTS FOR A PHYSICIAN ASSISTANT OR REGISTERED NURSE

OR NURSE PRACTICIONER CONSULTANT

4.2.1 The physician assistant or nurse shall be licensed and registered in the U.S.

4.2.2 The physician assistant or nurse shall have at least 5 years of experience providing or evaluating provisions of medical care.

4.2.3 The physician assistant or nurse shall have certifications or special training related to providing medical care in a correctional setting, such as Certified Correctional Health Professional.

4.2.4 The physician assistant or nurse shall have experience investigating, auditing, or otherwise evaluating facilities for adherence to applicable standards related to health care programs and systems.

4.2.5 The physician assistant or nurse shall have experience objectively critiquing the treatment provided by other medical practitioners.

4.2.6 The physician assistant or nurse shall have experience serving as a subject matter expert providing advice, guidance, or testimony on the operation of medical care programs or systems.

4.2.7 The physician assistant or nurse shall have experience formulating recommendations or other steps to address issues, violations, or concerns identified as part of an investigation or other type of inquiry.

4.2.8 The physician assistant or nurse shall have experience producing written reports that evaluate applicable standards, systems, and actions present in facilities of care. This shall include analysis of and application of standards and policy.

4.2.9 The physician assistant or nurse shall be able to travel to various locations nationwide to perform onsite inspections for several consecutive days and work efficiently and cooperatively under the direction of DHS, OIG personnel.

4.3 ENHANCING FACTORS

4.3.1 The Contractor has at least 5 years of experience providing medical care in an adult detention setting.

4.3.2 The Contractor has experience managing a health care program in a detention or correctional setting.

4.3.3 The Contractor has demonstrated experience in a variety of types of detention or correctional settings.

4.3.4 The Contractor has certifications or special training related to providing medical care in a correctional setting, such as Certified Correctional Health Professional.

4.3.5 The Contractor will have knowledge and experience with the history, policies, and protocols of medical care in a detention setting and will be apprised of recent trends and developments in providing these services.

4.3.6 The medical doctor will have experience applying the American Correctional Association (ACA)

Standards, National Commission on Correctional Health Care (NCCHC) Standards, and other standards related to provision of correctional health services.

4.3.7 The Contractor has conducted and published research and analysis regarding system-wide issues related to medical health care in a detention setting.

4.3.8 The Contractor has evaluated compliance with the ICE National Detention Standards (NDS), Performance Based National Detention Standards (PBNDS), or other related policies governing medical care in immigration detention.

4.3.9 The Contractor has reviewed and evaluated medical health services provided in an immigration detention facility.

4.3.10 The Contractor has multiple key personnel who meet the minimum requirements in the statement of work.

5.0 KEY PERSONNEL

Before replacing any individual designated as Key by the Government, the Contractor shall notify the Contracting Officer no less than 15 business days in advance, submit written justification for replacement, and provide the name and qualifications of any proposed substitute(s). All proposed substitutes will possess qualifications equal to or superior to those of the Key person being replaced. The Contractor shall not replace Key Contractor personnel without approval from the Contracting Officer. The Medical Doctor Consultant is designated as Key for this requirement.

6.0 GENERAL REPORTING REQUIREMENTS

The Contractor shall provide all written reports in electronic format with read/write capability using applications that are compatible with DHS Microsoft Office applications.

6.1 PROGRESS REPORTS

The Contractor shall provide progress reports as needed to the Contracting Officer and COR via electronic mail. This report shall include a summary of all Contractor work performed, including an assessment of technical progress, written and analytical progress, schedule status, any travel conducted and any Contractor concerns or recommendations for the previous reporting period.

7.0 PROGRESS MEETINGS

The Contractor shall be available to meet with the COR or DHS, OIG POC upon request to present deliverables, discuss progress, exchange information, and resolve emergent problems and issues. These meetings will take place at the Government’s facility or via telephone or email.

8.0 INTELLECTUAL PROPERTY

All reports generated, documentation produced, and research conducted in the performance of this requirement shall be the property of DHS, OIG.

9.0 PROTECTION OF INFORMATION

Under this Statement of Work (SOW), Contractor employees will require access to personally identifiable information (PII) and sensitive PII, which is protected under the Privacy Act of 1974, as amended, 5 U.S.C. § 552a and DHS Privacy Act implementing regulations, 6 C.F.R. §§ 5.21-5.36. PII is considered any information that permits the identity of an individual to be directly or indirectly inferred, including any information that is linked or linkable to that individual, regardless of whether the individual is a U.S.

citizen, legal permanent resident, visitor to the U.S., or employee or contractor to the OIG or to DHS.

Contractor employees shall use, maintain, store, safeguard, and dispose of PII/SPII in accordance with federal law, regulations, DHS and OIG policies and guidance, and applicable National Archives and Records Administration (NARA)-approved records control schedules.

Work under this SOW may also involve contractor access to sensitive but unclassified (SBU) information, including but not limited to trade secrets, confidential commercial or financial information, and law enforcement sensitive information. SBU is any information, which if subject to unauthorized access, modification, loss, or misuse, could adversely affect the national interest, the conduct of Federal programs, or the privacy to which individuals are entitled under 5 U.S.C. 552a (The Privacy Act), but that has not been specifically authorized under criteria established by an Executive Order or an Act of Congress to be kept classified in the interest of national defense or foreign policy.

Contractor employees shall use, maintain, store, safeguard, and dispose of this information in accordance with all federal laws, regulations, DHS and OIG policies and guidance, and applicable National Archives and Records Administration (NARA)- approved records control schedules.

The Contractor and contract employees with access to SBU must not disclose, in oral or written communications, such information to any person or entity unless authorized in writing by the CO. For those Contractor employees with authorized access to SBU information, the Contractor must ensure that these employees receive the mandatory DHS trainings and provide certifications of completion to the CO before the employees access any SBU. Contractor employees shall complete all DHS mandatory trainings (including but not limited to “Privacy at DHS – Protecting Personal Information”); “Cybersecurity Awareness Training -CSAT”; and DHS Mandatory – Records Management for Everyone”).

The Contractor will immediately notify the CO in the event that he/she determines or has reason to suspect that any DHS OIG information or records have been disclosed or accessed in contravention of the previously stated requirements and to provide written notification within 24 hours of notifying the CO.

For knowingly disclosing information in violation of the Privacy Act, the Contractor and Contractor's employees may be subject to the criminal penalties as set in 5 U.S.C. Section 552a(i)(1).

The Contractor shall ensure that all Contractor personnel having access to SBU sign a non-disclosure agreement (DHS Form 11000-6) during the Contractor Fitness Determination process.

- Directive 047-01 DHS Privacy Policy and Compliance

- Instruction 047-01-001, Privacy Policy and Compliance (Revision 00)

- Instruction 047-01-003, Revision 00.1, Privacy Policy for DHS Mobile Applications

- Instruction 047-01-006, Revision 00, Privacy Incident Responsibilities and Breach Response

Team

- Instruction 047-01-007, Revision 03, Handbook for Safeguarding Sensitive Personally

Identifiable Information

- Instruction 047-01-008, Revision 00.1, Privacy Incident Handling Guidance (PIHG)

- Instruction 047-01-010, Revision 00, Social Security Number Collection and Use Reduction

- Directive 11042.1 Safeguarding Sensitive But Unclassified (For Official Use Only) Information

- Directive 262-16 DHS Privacy Policy Regarding Collection, Use, Retention, and Dissemination of Personally Identifiable Information

- DHS Privacy Policy Regarding Collection, Use, Retention, and Dissemination of Personally

Identifiable Information

- Directive 141-03 Electronic Records Management Updates for Chat, Text, and Instant Messaging

- Directive 142-03 Electronic Mail Usage and Maintenance (Revision 00)

- Instruction 142-03-001, Revision 00, Electronic Mail Maintenance

10.0 PROHIBITION AGAINST SOLICITING AND PERFORMING PERSONAL SERVICES

The performance of personal services under this contract is strictly prohibited.

Personal service contracting is described in Section 37.104 of the Federal Acquisition Regulations (FAR).

There are a number of factors, when taken individually or collectively, which may constitute personal services. Each contract arrangement must be judged in light of its own facts and circumstances, but the question relative to personal services is: Will the Government exercise relatively continuous supervision and control over the contractor personnel performing this contract?

The Government and the Contractor understand and agree that the Medical SME support services to be delivered under this contract are non-personal services in nature, that is no employer-employee relationships exist or will exist under the contract between the government and the contractor or between the Government and the contractor’s employees.

Contractor personnel under this contract shall not:

• Be placed in a position where they are appointed or employed by a Federal employee, or are under the supervision, direction, or evaluation of a Federal employee.

• Be placed in a Federal staff or policy making position.

• Be placed in a position of supervision, direction, or evaluation over DHS/OIG personnel, or personnel of other contractors, or become a part of a Government organization.

Employee Relationship. The services to be performed under this contract do not require the contractor or its employees to exercise personal judgment and discretion on behalf of the Government. Rules, regulations, direction, and requirements which are issued by DHS/OIG management under their responsibility for good order, administration, and security are applicable to all personnel who enter a Government installation. This is not to be construed or interpreted to establish any degree of Government control which is inconsistent with a non-personal services contract. The Contractor shall immediately advise the Contracting Officer if the contractor or its employees are directed by any Government employee to perform work that the Contractor believes constitutes personal services.

11.0 GOVERNMENT FACILITIES / GOVERNMENT FURNISHED EQUIPMENT (GFE) /

GOVERNMENT FURNISHED INFORMATION (GFI)

The Government will provide Contractor personnel access to ICE detention facilities.

All work performed will be on Government Furnished Equipment (GFE). The Government will provide Contractor personnel with the following GFE: computers/laptops, DHS PIV cards, and iPhones. The Contractor shall sign property receipts for all equipment provided and ensure that asset management records properly reflect the possession. The Contractor shall ensure that all GFE is reasonably protected from loss, theft, or unauthorized use.

DHS, OIG will provide Contractor personnel access to DHS, OIG information systems and equipment, including electronic mail, and use of network printers and scanners if DHS, OIG provides Contractor with workspace at a DHS, OIG office. The Contractor shall comply with all applicable laws and policies on use of DHS information systems, laptops, and mobile devices.

The Government will provide all necessary information, data and documents to the Contractor for work required under this contract. All GFI provided to the Contractor shall be considered Sensitive but Unclassified (SBU) and shall be protected consistent with applicable laws and DHS policies. All information created by the Contractor shall become property of DHS, OIG.

The Government facilities, equipment, information, and supplies issued to the Contractor shall be used exclusively for the purpose of this contract. The Contractor will be responsible for returning all GFE in good working condition, subject to normal wear and tear.

12.0 CONTRACTOR FURNISHED PROPERTY

The Contractor shall be responsible for performing written work at a Contractor site or remote location and providing all supplies, materials, equipment, and services necessary to fulfill the requirements of this contract, except for the Government Furnished Resources specified in paragraph 11 above.

13.0. EMPLOYEE IDENTIFICATION

file://hqnas/SHARED/G-A/G-ACS/CAAT%20Team/TOOLBOX/TASK%20ORDER%20TOOLS/MASTER%20CATALOG%20Task%20Order.doc#GFP file://hqnas/SHARED/G-A/G-ACS/CAAT%20Team/TOOLBOX/TASK%20ORDER%20TOOLS/MASTER%20CATALOG%20Task%20Order.doc#GFP

Contractor employees visiting Government facilities shall comply with all Government escort rules and requirements. All Contractor employees shall identify themselves as contractors when their status is not readily apparent (in meetings, when answering Government telephones, in e-mail messages) and display the Government-issued badge in plain view above the waist at all times.

14.0 EMPLOYEE CONDUCT

Contractor employees shall comply with all applicable Government regulations, policies and procedures (e.g., fire, safety, sanitation, environmental protection, security, “off limits” areas, wearing of parts of DHS uniforms, and possession of weapons) when visiting or working at Government facilities. The Contractor shall ensure Contractor employees present a professional appearance at all times and that their conduct will not reflect discredit on the United States or the DHS. The Contractor’s Project Director shall ensure Contractor employees understand and abide by DHS established rules, regulations, and policies concerning safety and security.

15.0 REMOVING EMPLOYEES FOR MISCONDUCT OR SECURITY REASONS

The Government may, at its sole discretion, direct the Contractor to remove any Contractor employee from DHS facilities for misconduct or security reasons. Removal does not relieve the Contractor of the responsibility to continue providing the services required under the task order. The Contracting Officer will provide the Contractor with a written explanation to support any request to remove an employee.

16.0 POST AWARD CONFERENCE

The Contractor shall attend a Post Award Conference with the Contracting Officer (CO) and the COR no later than ten (10) business days after the date of award or as otherwise scheduled by the CO. The Post Award Conference will be held at the Government's facility, located at 395 E. Street, S.W., Washington, DC or via Microsoft Teams. The date, time and office location will be provided after award by the COR.

17.0 KICK-OFF MEETING

The Contractor shall attend a kick-off meeting for this task order within ten (10) business days following award or as otherwise coordinated with the COR. The kick-off meeting will be held at the Government's facility or via teleconference. The date, time, and office location will be provided after award by the COR and may be held concurrently with the Post Award Conference.

18.0 OPTIONAL SURGE SUPPORT

The Government is including optional surge support for the base year and each option year depending on the level of effort required each period. These tasks shall be paid on a Labor-Hour basis subject to the labor categories and hourly rates contained in the pricing schedule and the terms of the modification authorizing the work. The Government may exercise the Surge Task contract line-item number (CLIN) by written notice to the Contractor within 5 business days provided that the Government gives the Contractor a preliminary written notice of its intent to exercise at least 15 business days before the contract expires.

The preliminary notice does not commit the Government to exercise the option CLIN.

SECTION D

PACKAGING AND MARKING

1.0 MARKING AND DELIVERY

The Contracting Officer’s Representative (COR) must approve the method in which report deliverables are to be submitted and marked for delivery. Deliverable submissions may be required in electronic or hard copy versions.

2.0 BRANDING

The Contractor shall comply with the requirements of any DHS Branding and Marking policies. As a matter of law, Federal criminal statutes prohibit unauthorized use of the DHS Seal. In addition, DHS policy prohibits granting authorization for certain commercial uses of the Seal. It is permissible to reference DHS in materials if the reference is limited to true, factual statements. The words DHS and/or Homeland Security should appear in the same color, font, and size as the rest of the text in the document.

Moreover, such references shall not imply in any way an endorsement of a product, company, or technology.

Requests to use the DHS Seal must be submitted using the DHS Official Seal Usage Approval form, DHS Form No. 0030-01. A copy of this form may be requested from the Contracting Officer. The comments section should be used to describe why use of the seal is being requested, and how it will be used.

SECTION E

INSPECTION AND ACCEPTANCE

1.0 DELIVERABLE STANDARDS AND QUALITY

The COR will review deliverables prior to acceptance and provide the contractor with an e-mail that provides documented reasons for non-acceptance. If the deliverable is acceptable, the COR will send an e-mail to the Contractor notifying it that the deliverable has been accepted.

1.1 The COR will have the right to reject or require correction of any deficiencies found in the deliverables that are contrary to the information contained in the Contractor’s accepted proposal. In the event of a rejected deliverable, the Contractor will be notified in writing by the COR of the specific reasons for rejection. The Contractor may have an opportunity to correct the rejected deliverable and return it per delivery instructions.

1.2 The COR will have 10 business days to review deliverables and make comments. The Contractor shall have 5 business days to make corrections and redeliver.

1.3 All other review times and schedules for deliverables shall be agreed upon by the parties based on the final approved Protocol. The Contractor shall be responsible for timely delivery to Government personnel in the agreed upon review chain, at each stage of the review. The Contractor shall work with personnel reviewing the deliverables to assure that the established schedule is maintained.

SECTION F

DELIVERIES AND PERFORMANCE

1.0 PERIOD OF PERFORMANCE

The period of performance for work performed under this contract consists of one twelve-month base, and four twelve-month option periods.

2.0 PLACE OF PERFORMANCE

The place of performance for work performed under this contract shall be at the contractor’s site, contractor’s remote location, or ICE detention facility chosen by DHS, OIG.

3.0 TRAVEL

Contractor travel shall be required to support this requirement. All travel required by the Government outside the local commuting area(s) will be reimbursed to the Contractor in accordance with the Federal Travel Regulation (FTR). The Contractor shall be responsible for obtaining COR approval (electronic mail is acceptable) for all reimbursable travel in advance of each travel event.

Local travel will not be paid. Local travel as defined for this contract as travel within a 50-mile radius of the primary work site, which will be the contractor’s site or the contractor’s remove location.

4.0 DELIVERABLES AND DELIVERY SCHEDULE

The Contractor shall provide the DHS, OIG an opportunity to review all draft and final deliverables to ensure accuracy, functionality, completeness, professional quality, and overall compliance with government policies, regulations, laws and directives. Written documents prepared by the Contractor will be concise and clearly written.

Final documentation deliverables will be provided using Microsoft Office applications. Daily, weekly, and interim information deliverables and working-copy products may be provided by email or other means, as arranged with the COR.

The government will have ten (10) business days to accept or reject contract deliverables. If a deliverable is rejected and returned to the Contractor for revision, the Contractor will provide the corrected deliverable within five (5) business days of notification of the request for revision.

All deliverables will be submitted to the COR and assigned DHS, OIG POC identified in this contract.

4.1 Deliverables

The Contractor shall provide the deliverables identified in the table below in electronic format. Electronic copies will be delivered via email attachment or other media by mutual agreement of the parties. All electronic deliverables will be prepared using Microsoft applications in formats selected by the Contractor. All deliverables will be delivered via email to the COR, the Assigned DHS, OIG POC and to the Contracting Officer, as indicated below. The Contractor’s deliverables will not contain any identifiable corporate markings.

ITEM DELIVERABLE / EVENT DUE BY

1 Post Award Meeting 5 business days of date of award.

2 Progress Reports 3 business days following request.

3 Development of Protocol 30 business days following Post Award Meeting

4 Draft Facility Review Reports

Within 15 business days of completion of site visit:

Contractor shall submit a draft to COR and assigned DHS, OIG POC for review. The Contractor and DHS, OIG will discuss the draft report to ensure its accuracy. DHS, OIG will furnish comments and edits to the Contractor. The Contractor shall be responsible for making changes to the draft. The COR must be copied on all assignment correspondence.

5 Oral Briefings and Ad Hoc Reports or Project-related work

Due date to be determined by COR and/or assigned DHS, OIG POC and Contractor.

6 Edits to Reports and Documents 5 business days after receipt of DHS, OIG comments.

SECTION G

CONTRACT ADMINISTRATION DATA

1.0 CONTRACT ADMINISTRATION

This contract will be administered by:

Contracting Officer:

Sheri Brooks Office of Management, Acquisitions Division DHS, Office of Inspector General 245 Murray Lane, SW, MS 0305 Washington, DC 20528-0305

(202) 604-1084 Sheri.brooks@oig.dhs.gov

2.0 CONTRACTING OFFICER’S AUTHORITY

A warranted Contracting Officer is the only person authorized to issue modifications to the task order. If the Contractor makes any task order changes at the direction of any person other than the Contracting Officer, the change will be considered to have been made without authority and no adjustment will be made in the task order to cover any increases in charges that may result. The Contracting Officer has the authority to perform any and all post-award functions in administering and enforcing the proposed task order in accordance with its terms and conditions.

The Contracting Officer will authorize revisions of the terms and conditions of this contract in writing.

3.0 CONTRACTING OFFICER’S REPRESENTATIVE (COR)

The Contracting Officer will designate a Representative (COR) to assist in monitoring the work under this task order. The COR is responsible for the technical administration of the contract and technical liaison with the Contractor. The COR is not authorized to change the scope of work or specifications as stated in the contract, to make any commitments or otherwise obligate the Government or authorize any changes which affect the contract price, delivery schedule, period of performance, or other terms or conditions. The Contractor shall not perform any work that results in a change in the scope, price, terms or conditions of this contract without written approval from the CO. The Contractor will receive a copy of the COR Appointment Letter outlining the roles and responsibilities of the COR.

The COR for this contract is:

TBD

Office of Inspections and Evaluations DHS, Office of Inspector General 245 Murray Lane, SW Mailstop 0305 Washington, DC 20528-0305 mailto:Sheri.brooks@oig.dhs.gov

4.0 INVOICE AND PAYMENT PROVISIONS

Invoices shall be prepared in accordance with FAR Clauses 52.232-25 Prompt Payment and 52.212-4 Contract Terms and Conditions---Commercial Items Alt I.

Payment will be based on receipt of a proper invoice and satisfactory contract performance.

4.1 Submission of Invoices and Designated Billing Office

Invoice Processing Platform (IPP) is a secure web-based electronic invoicing and payment information service available to all Federal agencies and their suppliers by the U.S. Treasury's Bureau of the Fiscal Service (BFS). IPP allows Federal agencies and their suppliers to exchange electronic purchase orders (POs), blanket POs, invoices, and payment information in one easy to access web portal. This service is free of charge to government agencies and their suppliers, including services and support.

a) Definitions. As used in this clause-(1)"Payment request" means a bill, voucher, invoice, or request for contract financing payment with associated supporting documentation. The payment request must comply with the requirements identified in FAR 32.905(b), "Payment documentation and process" and the applicable Payment clause included in this contract.

b) Except as provided in paragraph (c) of this clause, the Contractor shall submit payment requests electronically using IPP at https://ipp.for.fiscal.treasury.gov/. Information regarding IPP is available on the Internet at www.ipp.gov. Assistance with enrollment can be obtained by contacting the IPP Customer Support at (866) 973-3131 or email IPPCustomerSupport@fiscal.treasury.gov.

c) The Contractor may submit payment requests using other than IPP only when the Contracting Officer authorizes alternate procedures in writing

d) If alternate payment procedures are authorized, the Contractor shall include a copy of the Contracting Officer's written authorization with each payment request.

5.2 Payment and Invoice Questions

For payment and invoice questions concerning use of IPP, contact BFS’ Accounts Payable Branch at (304) 480- 8000 option 7 or via email at AccountsPayable@fiscal.treasury.gov.

All billing issues shall be handled and resolved between the Contractor and DHS, OIG. The Contractor shall direct all questions concerning invoices to the COR. The CO will resolve all unresolved disputes.

5.3 Required Invoice Information

In order to be considered a "proper invoice," the following information must be included:

1) Name and address of the contractor.

2) Invoice date and invoice number. The contractor should date invoices as close as possible to the date of the mailing or transmission.

3) Description of services and dates upon which services were rendered/timeframe covered by the invoice.

4) DHS/OIG Contract Title and number.

mailto:AccountsPayable@fiscal.treasury.gov

5) DHS/OIG Contracting Officer's name.

6) DHS/OIG COR's name.

7) Total charges/amounts for the billing period.

8) Itemization of costs to include:

or

i. Labor Category Title;

ii. Number of hours worked for each Labor Category billed;

iii. Associated Labor Rate for each Labor Category billed;

iv. Identification of Other Direct Costs, including travel, with supporting documentation;

v. Total reimbursement requested for that specific invoice;

vi. Cumulative Total of reimbursements to date;

vii. Total amount of funding remaining on the contract.

9) Itemization Labor charges are to be substantiated by individual daily job time cards or a record of time worked showing personnel used, hours worked, and amounts charged. Other Direct Costs are to be substantiated by individual receipts. Both types of documentation shall be retained by the contractor and made available for the Government's inspection on an "as- required" basis.

10) Name and address of contractor official to whom questions regarding payment should be referred.

11) Taxpayer Identification Number (TIN)

12) The contractor shall certify that the hours worked and individuals being charged to the Government are correct, and that the dollar amounts invoiced were incurred for the work billed.

5.4 Monthly Invoices

Invoices shall be submitted monthly. Each individual's labor and travel costs shall be identified per billing

5.5 Supporting Documentation

At the COR's request, supporting documentation, such as time sheets, must be available for review.

5.6 Payment of Invoices

The COR reviews and approves all invoices. Invoices without proper support or with errors will be returned to the Contractor and will not be paid until corrections are made. The Contractor must have a review process in place that ensures accurate and supported invoices.

If services are rejected for failure to conform to the technical requirements of the contract, or any other contractually legitimate reason, the Contractor will not be paid, or will be paid an amount negotiated by the CO.

6.0 Requirements for Travel Costs

6.1 Travel Costs

The Contractor will be reimbursed for travel and per diem expenses as specifically authorized in the contract and within not to exceed amounts identified for the term of the Contract. No indirect costs, profit or fee will be paid on travel.

The Contractor shall make every effort to obtain travel in a manner that would be consistent with that of a Federal Employee adhering to the FTR with specific reference to the most economical travel (e.g. use of coach air versus first class accommodations, etc.). To the extent possible, the Contractor shall request the Government Rate for hotel expenses when making travel arrangements; however, at no time is the Contractor authorized to represent him/herself as a Federal Government employee. The Contractor may represent him/herself as a Contractor for the Federal Government when making such requests for the Government Rate for hotel rooms and/or airline fares and similar expenses.

Local travel will not be paid. Local travel as defined for this contract is travel within a 50-mile radius of the primary work site, which will be 395 E Street SW, Washington, DC and any of the Contractor’s sites located outside of the Washington metro area.

6.2 Separate Invoices for Travel Costs

Travel costs shall be invoiced monthly and separately from the summary invoice for services.

The Contractor shall submit invoices for travel expenses using the format of the Federal Travel Voucher, Optional Form 1012 and in accordance with the FTR and FAR 31.205-46 Travel Costs. If multiple travel vouchers are submitted for reimbursement at one time, the Contractor shall appropriately summarize the individual vouchers with a summary chart listing the principal categories from the Federal Travel Voucher across the top of the summary chart and the costs for each individual traveler in a column down the side.

6.3 Reimbursement of Travel Costs

The Government will reimburse actual travel expenses incurred. All travel expenses shall be approved in writing by the COR prior to expenditure. A receipt shall be required for all lodging and transportation costs and any expenditure of $75.00 or more. Documentation shall be provided to justify any expenditures above the per diem rates.

While the Contractor's expenses for hotel and airfare will not be restricted to amounts allowed for Government employees traveling to similar destinations, the Government does reserve the right to deny extravagant expenses.

Therefore, the Contractor should contact the COR prior to incurring any unusual travel expenses.

The CO will notify the Contractor of amounts disapproved for travel vouchers, if any, at the time the travel voucher is reviewed for payment by the COR.

SECTION H

SPECIAL CONTRACT REQUIREMENTS

1.0 IMPLEMENTATION OF EXECUTIVE ORDER 13224 ON TERRORIST FINANCING

The Contractor is reminded that U.S. Executive Orders and U.S. law prohibit transactions with, and the provision of resources and support to, individuals and organizations associated with terrorism. It is the legal responsibility of the Contractor to ensure compliance with these Executive Orders and laws.

2.0 DISCLOSURE OF INFORMATION

Information furnished under this solicitation may be the subject of a request for information submitted pursuant to the Freedom of Information Act (FOIA). Therefore, all confidential commercial or financial information, trade secrets, proprietary, or personnel information must be clearly marked. However, the marking of items will not necessarily preclude the disclosure in response to a FOIA request. All FOIA requests for procurement material will be handled in accordance with the FOIA (5 U.S.C. § 552), the DHS FOIA implementing regulations (6 C.F.R. §§ 5.1 – 5.13), as well as DHS and OIG policies and guidance for the processing of these types of records in response to FOIA requests.

Any information made available to the Contractor by the Government in connection with this SOW must be used only for the purpose of carrying out the provisions of this contract. Such information must not be divulged, disseminated, disclosed, or otherwise made known to any person or entity except as may be necessary in the performance of the contract, provided express written consent is obtained from the OIG CO in advance of the disclosure.

In performance of this contract, the Contractor assumes responsibility for protection of the confidentiality of Government records received or accessed during the term of the contract. The Contractor must also ensure that all work performed by its subcontractors shall be under the supervision of the Contractor. Contractor employees shall complete all DHS mandatory trainings (including but not limited to “Privacy at DHS – Protecting Personal Information”); “Cybersecurity Awareness Training -CSAT”; and DHS Mandatory – Records Management for Everyone”).

Each officer or employee of the Contractor to whom any Government record may be made available or disclosed while performing this contract must be notified in writing by the Contractor that such records or information disclosed to such officer or employee can be used only for a purpose and to the extent authorized herein, and that further disclosure of any such information, by any means, for a purpose or to an extent unauthorized herein, may subject the offender to criminal sanctions imposed by 18 U.S.C. 641, Public Money, Property or Records. That section provides, in pertinent part, that whoever knowingly converts to their use or the use of another, or without authority, sells, conveys, or disposes of any record of the United States or whoever receives the same with intent to convert it to their use or gain, knowing it to have been converted, “shall be fined under this title or imprisoned not more than ten years, or both; but if the value of such property in the aggregate, combining amounts from all the counts for which the defendant is convicted in a single case, does not exceed the sum of $1,000 he shall be fined under this title or imprisoned not more than one year, or both.” Absent the express written consent of the Contracting Officer, contract employees may only disclose Government-provided information to government employees within OIG who have a “need to know” the information for purposes of their official duties. Contract employees are not permitted to share government information with other contractor employees or any other person or entity outside of OIG.”

3.0 SECTION 508 COMPLIANCE

Section 508 of the Rehabilitation Act of 1973 (found at 29 USC 794d) requires access use of information by individuals with disabilities. A deliverable such as electronic reports (ex., PDF files) to be placed on the web (either on the agency’s web server or the company’s), video footage, or other electronic data such as CD-ROMs to be distributed, are subject to Section 508 guidelines. Simplified, this means that Portable Document Format (PDF) files need to be formatted so that they are “readable” by assistive technology devices such as screen readers.

Video footage must be closed captioned. CD-ROMs that contain Hyper Text Markup Language (HTML), PDF or word processor files must assessable.

Requirements for accessibility based on Section 508 of the Rehabilitation Act of 1973 (29 U.S.C. 794d) are determined to be relevant. Information about the Section 508 Electronic and Information Technology (EIT) Accessibility Standards may be obtained via the Web at the following URL: www.Section508.gov.

4.0 SECURITY

a) “Sensitive Information” is any information or proprietary data which if subject to unauthorized access, modification, loss, or misuse could adversely affect the national interest, the conduct of Federal programs, or the privacy to which individuals are entitled under 5 U.S.C. § 552a (The Privacy Act), but that has not been specifically authorized under criteria established by an Executive Order or an Act of Congress to be kept classified in the interest of national defense or foreign policy.

b) Work under this contract may involve access to sensitive information (including but not limited to personally identifiable information (PII) and sensitive PII). Therefore, the Contractor shall not disclose, orally or in writing, any sensitive information to any person unless authorized in writing by the Contracting Officer. For those contractor employees authorized access to sensitive information, the contractor shall ensure that these persons receive training concerning the protection and disclosure of sensitive information both during and after contract performance. All trainings must be completed, and certificates of completion provided to the CO before contractor/subcontractor employees may be provided access to any Government information.

c) Contractor employees assigned to this contract must undergo an appropriate fitness screening determination. The minimum investigative standard for contractor employees assigned to this contract will be a Tier 2/moderate risk. If contractors assigned to this contract do not have the requisite investigation, conducted by or for another Federal Agency then a new appropriate investigation will be initiated.

d) Contractor employees working on this contract must complete such forms, as may be necessary for security or other reasons to determine fitness. Completed forms shall be submitted as directed by the OIG/ Assets, Security, and Readiness (ASR) Division. Upon the Assets, Security, and Readiness (ASR) Division request, the Contractor's employees shall be fingerprinted, or subject to other investigations as required. Contractors may not commence work prior to notification of a favorable decision for entrance on duty (EOD). The EOD determination does not substitute for the required background investigation, and it does not represent a final fitness determination.

e) The Contracting Officer may require dismissal from work those employees deemed incompetent, careless, insubordinate, or otherwise objectionable, or whose continued employment is deemed contrary to the public interest or inconsistent with the best interest of national security.

f) Each employee of the Contractor assigned to perform on this contract shall be a citizen of the United States of America.

g) The Contractor shall include the substance of this clause in all subcontracts at any tier where the subcontractor may have access to Government facilities, sensitive information, or resources.

SECTION I

CLAUSES

1.0 FAR AND DHS CLAUSES INCORPORATED BY REFERENCE

FAR 52.252-2 - Clauses Incorporated by Reference (Feb 1998) This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this address: http://acquisition.gov/comp/far/index.html or for DHS specific clauses at http://farsite.hill.af.mil/VFHSAR1.htm

FAR

Reference

Description Date

52.202-1 Definitions Jun 2020 52.203-16 Preventing Personal Conflicts of Interest Jun 2020

52.203-17 Contractor Employee Whistleblower Rights and Requirement to Inform Employees of Whistleblower Rights

June 2020

52.203-19 Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements

Jan 2017

52.204-4 Printed or Copied Double-Sided on Postconsumer Fiber Content Paper May 2011

52.204-9 Personal Identity Verification of Contractor Personnel Jan 2011 52.204-10 Reporting Executive Compensation and…