Attachment A PWS .pdf

Ver. January 2021

PERFORMANCE WORK STATEMENT (PWS)

FOR

Camp Grayling Laundry Equipment Inspection Services

1.0 General:

1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to perform Laundry Inspection Services, as defined in this

PWS.

1.2 Background:

Camp Grayling annually hosts 230,000 Manday worth of Soldiers. A Manday is one Soldier on the ground for one day. One of the accommodations afforded to Soldiers is a laundry facility. Laundry equipment is needed to ensure the machines are being maintained and in proper working condition.

1.3 Period of Performance (PoP): The Period of Performance shall be 1 Base Year of 12 months and 4 option years of 12 months.

1.4 General Information:

1.4.1 Place and Performance of Services:

Inspections shall take place on a weekday during the hours of 0900-1500. The time and day of the week shall be mutually agreed upon at the time of award by the Contractor and Government.

The frequency of inspections shall be as follows: 1 Oct – 30 Apr, inspections conducted monthly and 1 May – 30 Sep, inspections conducted weekly.

Performance shall be at multiple buildings throughout Camp Grayling Cantonment, Michigan and Grayling Army Airfield. See Technical Exhibit 3 for detail.

The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential.

1.4.1.1 Telework:

Reserved

1.4.1.2 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.1.3 The contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times, and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation, which may affect performance. The Government reserves the right to direct the removal of an employee from Government property or revoke access to Government systems for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

1.4.2 Recognized Holidays:

The following are recognized United States (US) holidays. The contractor shall not perform services on these days:

1.4.2.1 New Year’s Day: January 1st

1.4.2.2 Martin Luther King, Jr.’s Birthday

1.4.2.3 President’s Day

1.4.2.4 Memorial Day

1.4.2.5 Juneteenth 19th June

1.4.2.6 Independence Day: July 4th

1.4.2.7 Labor Day

1.4.2.8 Columbus Day

1.4.2.9 Veteran’s Day: November 11th

1.4.2.10 Thanksgiving Day

1.4.2.11 Christmas Day: December 25th

1.4.3 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary (PRS).

1.4.4 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

1.4.5 Installation Access and Security Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the COR. The contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, or Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by Department of Defense (DoD), Headquarters Department of Army (HQDA) and/or local policy (see PWS 6.0). Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.5.1 Requiring Common Access Card (CAC): Reserved.

1.4.5.2 For contractors that do not require a CAC, but require access to a DoD facility or installation: Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05), and applicable installation, facility and area commander installation/facility access, and local security policies and procedures (provided by a Government representative).

1.4.5.3 Reserved.

1.4.5.4 Reserved

1.4.5.5 Communications Security/Information Technology (COMSEC/IT) Security. All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.5.6 6 Reserved

1.4.6 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.6.1 Key Control

NOTE: All references to keys include key cards. The contractor shall establish and implement methods of ensuring that no keys/key cards issued by the Government are lost or misplaced or are used by unauthorized persons. No keys issued by the Government shall be duplicated. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas.

1.4.6.1.1 The contractor shall immediately report any occurrences of lost or duplicated keys/key cards to the COR.

1.4.6.1.2 In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction by the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the Government replaces or re-keys the locks, the Government will deduct the total cost of lock replacement or re-keying from the monthly payment due the contractor. In the event a master key is lost or duplicated, the Government will replace all locks and keys for that system, and will deduct the total cost from the monthly payment due the contractor.

1.4.6.1.3 The contactor shall prohibit the use of the Government issued keys/key cards by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contactor employees engaged in the performance of services in those areas, or personnel authorized entrance by the KO.

1.4.7 Special Qualification: Reserved

1.4.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with FAR 42.5.

The KO, COR and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced.

The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.9 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO.

The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.10 Identification of Contractor Employees: Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “contractor” displayed.

1.4.11. Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at

FAR 22.17.

2.0 Definitions and Acronyms:

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.3 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.4 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.5 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.6 Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.7 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.8 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

2.1.9 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.2 Acronyms:

AEI Army Enterprise Infostructure AR Army Regulation AT/OPSEC Antiterrorism/Operational Security BI Background Investigation CM Contract Manager COR Contracting Officer Representative DA Department of the Army DD254 Department of Defense Contract Security Classification Specification DFARS Defense Federal Acquisition Regulation Supplement DoD Department of Defense FAR Federal Acquisition Regulation GFP/M/E/S Government Furnished Property/Material/Equipment/Services HQDA Headquarters, Department of the Army HSPD Homeland Security Presidential Directive IA Information Assurance IS Information System(s) KO Contracting Officer NGB National Guard Bureau OCI Organizational Conflict of Interest PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact

PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program SCR Service Contract Reporting SSN Social Security Number TE Technical Exhibit USD(I) Under Secretary of Defense for Intelligence

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S):

None

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

5.0 Requirements: The contractor shall:

5.1 The contractor shall inspect all laundry equipment at the Camp Grayling Cantonment and Grayling Army Airfield laundry facility on a weekly or monthly basis, in accordance with Section 1.4.1 of this PWS.

5.2 The contractor shall inspect the equipment for functionality and performance.

5.3 The contractor shall provide a written report to the Directorate of Logistics NCOIC no later than two business days after the inspection is completed.

5.3.1 For each piece of equipment, the contractor shall indicate whether the equipment was functioning properly or in need of repair.

5.3.2 If the equipment is in need of repair, the contractor shall provide an estimate for the repair, indicating what the issue is, what components and parts are required, and an estimated cost.

5.3.2.1 The estimated cost of repair provided by the contractor shall not be binding

5.4 Contractor Manpower Reporting Application (CMRA): Reserved ( No required for contract over $3million.

6.0 Applicable Publications: Not applicable.

TECHNICAL EXHIBIT 1

Performance Requirements Summary

PWS Paragraph Task Performance

Standard Acceptable

Quality Levels

(AQL)

Surveillance Method / By

Whom

5.1 Equipment is

inspected The contractor shall provide laundry equipment inspection services as required 98% of the time.

2% failure to provide timely inspections

Random Inspection;

Customer Feedback

DOL NCOIC

5.2 Report is provided The contractor

shall provide reports on inspection as required NLT 2 business days 98%

2% failure to provide timely reports

Random Inspection;

Customer Feedback

DOL NCOIC

TECHNICAL EXHIBIT 2

Deliverables Schedule

(Deliverables must be identified in the PWS and then summarized here. See examples below)

Deliverable Title PWS Reference Frequency Submit To

Weekly inspections

1 May – 30 Sep

5.1; 5.2 Weekly DOL NCOIC

Monthly inspections 1 Oct – 30 Apr

5.1; 5.2 Monthly DOL NCOIC

Functionality Report 5.3 2 business days after inspection

DOL NCOIC

TECHNICAL EXHIBIT 3

Estimated Workload Data

(This information is provided for historical background only. It is not a guarantee of workload quantities.) The list below indicates the number of washers and dryers at each building.

Bldg # Manufacturer

Washer Model Manufacturer

Dryer Model Qty Qty

WASHER DRYER

428 Kenmore 006KWVQ0399 Kenmore 006KWLR020016 2 2 430 GE GTWP2000F0WW Maytag MEDC200XW3 1 1 427 GE GTWP2000F0WW Maytag MEDC200XW3 1 1 208 Whirlpool WTW4850XQ3 Whirlpool WED4800XQ1 1 1 209 Whirlpool WTW4850XQ3 Whirlpool WED4800XQ1 1 1 216 Whirlpool WTW4850XQ3 Whirlpool WED4800XQ1 1 1 217 Whirlpool WTW4850XQ3 Whirlpool WED4800XQ1 1 1 400TMC Whirlpool WTW4850XQ3 Whirlpool WED4800XQ1 1 1 404E Whirlpool LSN1000KQ0 Whirlpool LEN2000KQ1 1 1 404W Whirlpool LSN1000KQ0 Whirlpool LEN2000KQ1 1 1 406N Whirlpool WTW4850XQ3 Whirlpool WED4800XQ1 1 1 406S Whirlpool WTW4850XQ3 Whirlpool WED4800XQ1 1 1 426 Whirlpool WTW9800XQ2 Whirlpool WED9800XQ1 2 2

542 GE GTW485ASJ2WS GE GTD45EASJ2WS 1 1

NEW

GE GTW486ASJ2WS GE GTD45EASJ2WS 4 4

NEW

GE GTW486ASJ2WS GE GTD45EASJ2WS 4 4

NEW

GE GTW486ASJ2WS GE GTD45EASJ2WS 4 4

NEW

GE GTW486ASJ2WS GE GTD45EASJ2WS 4 4

NEW

GE GTW486ASJ2WS GE GTD45EASJ2WS 4 4

638 GE GTW486ASJ2WS GE GTD45EASJ2WS 4 4

636 GE GTW486ASJ2WS GE GTD45EASJ2WS 4 4

628 GE GTW486ASJ2WS GE GTD45EASJ2WS 4 4

626 GE GTW486ASJ2WS GE GTD45EASJ2WS 4 4

624 GE GTW486ASJ2WS GE GTD45EASJ2WS 4 4

656 Whirlpool WTW4800XQ2 Whirlpool WXD4800XQ1 4 4 1182 Whirlpool WTW4950XQ3 Whirlpool WXD4800XQ1 2 2 1184 Whirlpool LSN100KQ0 Whirlpool LEN2000KQ1 2 2 1186 Whirlpool LSN100KQ0 Whirlpool LEN2000KQ1 2 2

1188 Whirlpool LSN100KQ0 Whirlpool LEN2000KQ1 2 2 514 GEx6 GTWP2000F1WW Whirlpoolx7 LGN2000KQ1 10 10 514 Kenmore 110.27522600 Samsung DV40J3000GWA2 2 1 514 Whirlpool LSN1000KQ0 Estate EGD4400WQ0 1 1 514 Amana NTW5400TQ1 Kenmore 110.7513411 1 1 332 GEx1 GTWN2800D1WW Maytagx3 MEDC200XW3 10 10 332 Whirlpool WTW4800BQ0 Kenmore 110.673226 6 2 332 Kenmore 110.2002201 Amana NED5200TQ0 1 1 332 GE GTWP2000F0WW Whirlpool WED4800XQ1 2 4 338 Kenmore x3 110.27522600 Kenmorex3 110.67322600 10 10 338 Kenmore 110.2125211 Amana NED52000TQ0 1 2 338 Kenmore 110.27522600 Whirlpool LEN2000KQ1 1 3 338 Whirlpool LSN1000KQ0 Whirlpool WED4800XQ1 2 2 338 Whirlpool WTW5200VQ2 3 118 115