Attachment_A_-_Performance_Work_Station_-_PVU_Janitorial_Service_2023.pdf

Solicitation #: 140R4023Q003

PVU Janitorial Service

Bureau of Reclamation

Upper Colorado Basin Region

PARADOX VALLEY UNIT

OFFICE BUILDING

JANITORIAL SERVICES

PEFORMANCE WORK STATEMENT (PWS)

1.0 SCOPE

1.1 OBJECTIVE - The objective of this contract is to provide janitorial services at the

Bureau of Reclamation’s Paradox Valley Unit office building. This will be a firm-fixed price contract for the base year, plus four option years, to be exercised at the Government’s discretion.

1.2 BACKGROUND - The Paradox Valley Unit office is located at 10200 Hwy 90, Bedrock, Colorado (Montrose County). Bedrock is a rural community in a remote area of Western

Colorado, approximately 2 hours from Montrose, Colorado

The office building is a one-story structure with a total square footage of approximately 2300 square feet. The building contains a lobby, seven offices, and a conference room, all of which are carpeted, and two restrooms and a breakroom with linoleum floors.

This contract requires the specified janitorial services to be performed by the contractor in accordance with the requirements of this work statement. The contractor shall furnish all labor necessary to perform the needed services.

1.3 SECURITY OR ACCESS REQUIREMENT: Performance of this contract requires contractor personnel to have a Federal government issued personal identification card (DOI

Access Card) before being allowed unsupervised access to a DOI facility. Additional details are provided in Section 8.1 of this PWS.

2.0 TASKS - Cleaning shall be performed at the Paradox Valley Unit Office at the frequencies stated in Item 4.0. Cleaning shall be performed in accordance with the following guidelines.

Cleaning shall include areas under furniture, floor mats and runners. Heavy furniture which rests on the floor need not be moved for cleaning services, however, chairs, and other easily moveable items shall be tilted or moved so the underneath floor surface shall be cleaned. Items tilted or moved shall be returned to their original position.

2.1 Floors - All floors shall have a clean uniform appearance free from dirt, debris, dust, scuffmarks, heel marks, stains, and other foreign matter. Baseboards, corners, kick plates, and wall/floor edges shall also be clean. Chairs, trash receptacles, and moveable items shall be moved to maintain floors underneath these items. All moved items shall be returned to their original and proper position.

2.1.1 Linoleum - Linoleum floors shall be swept and wet mopped to ensure they have a uniform, glossy appearance at each cleaning.

2.1.2 Carpets – All carpeted areas, including carpet runners and carpeted mats shall be vacuumed. Vacuuming shall include floor surface, floor edges to the base boards, all exposed inside and outside corners, accessible areas under tables, desks, Attachment A bookcases, equipment stands, and chairs. Vacuuming shall leave the carpet with a uniform appearance, with all dust, dirt, soil, and debris removed.

2.1.2.1 Carpet Spot Cleaning - Carpeted areas showing mud, dirt, soil, grease, stains, etc. shall be spot cleaned using a spot cleaner and the method recommended by the product’s manufacturer.

2.2 Trash Removal - All wastebaskets shall be emptied, and spot cleaned. Any garbage-can containing liquid waste shall be sanitized (as needed). Government furnished trash bags shall be placed in all wastebaskets and garbage cans. All shredders shall be emptied.

Government furnished bags shall be placed in shredders. Trash shall be removed from the building and placed in the facility dumpster provided by the Government.

2.3 Dusting - Dusting shall be accomplished by chemically treated (no oil), clean, damp cloths. Dust shall be removed and not scattered around the room(s). Tools which displace or redistribute the matter, such as feather dusters, shall not be used unless treated to attract and hold the matter. Surfaces shall have a clean, uniform appearance and be free from dust, lint, dry soil and cobwebs after dusting is completed.

2.3.1 Routine Dusting - Remove dust, lint, dry soil and cobwebs from furniture, fixtures, countertops, desktops, workstations, shelves, bookcases, windowsills.

2.3.2 Non-Routine Dusting - Remove dust, lint, dry soil and cobwebs from baseboards, moldings, tops of doors, walls, window coverings, HVAC vents, light fixtures, and ceilings.

2.4 Surface Washing - Surfaces shall be clean and free from all dirt, debris, soil and grease.

All surfaces shall be washed with a suitable detergent and dried with a soft, clean cloth and left clean and without streaks and detergent residue. Scrub brushes shall be used where necessary to loosen the dirt.

2.5 Damp Wiping - Surfaces shall be left clean and free from film or streaks upon completion of damp wiping.

2.6 Glass Cleaning - Glass shall be washed by application of a suitable cleaner, and polished dry. Glass (including mirrors and mirror frames) shall be left clean and dry, free from streaks, smears, fingerprints, lint, and any other contamination visible when looking through the glass towards a natural light source. All glass shall be cleaned on both sides except for glass topped tables.

2.7 Clean and disinfect touch-points - Completely clean and disinfect all touchpoints including door handles, door push plates and bars, faucets, flush levers, latching and locking hardware, and light switches.

2.8 Clean and Disinfect Toilets - Completely scrub clean and disinfect all exposed surfaces (inside and out) of toilets. Cleaning includes drying and polishing of exposed hardware. De-scale toilets to remove scale, scum, mineral deposits, rust stains, etc. from the interior of toilet bowls (as needed) to maintain a clean, uniform, shine appearance.

Brushes, sponges, and cloths used to clean toilets shall not be used to clean other restroom fixtures.

2.9 Clean and Disinfect Sinks - Completely clean and disinfect all exposed surfaces of the sink with task appropriate cleaners. The cleaning includes drying and polishing all exposed hardware. The sink and hardware will have a clean, shiny appearance and will be free of all visible soil, streaks, smudges, spots and cleaning residue.

2.10 Distribution of Supplies - The contractor shall use Government furnished supplies and shall distribute supplies to toilets, washrooms and other spaces and place them in their proper receptacles. The quantity of supplies distributed shall be adequate to meet the usage requirements until the next distribution.

2.11 Defective, Damaged or Inoperable Items - The contractor shall report to the

Contracting Officer’s Representative (COR) without delay, all damaged, clogged, leaking or inoperable fixtures; all damaged and/or inoperable dispensers, holders, and containers;

and any other defective, damaged, or inoperable equipment of surfaces.

2.12 Vermin - The contractor shall report to the COR all evidence of vermin infestation

(cockroaches, lice, mites, ants, mice, and rats).

3.0 PERFORMANCE REQUIREMENTS SUMMARY

Task No.

Task

Description

Performance Indicator

Performance

Standard

Minimum

Acceptable Quality

Level

2.1 Floors Linoleum and carpets should

be uniformly clean of all surface dirt including along baseboards and corners.

Floors are free of dirt and debris.

95% of sample meets PS and there is no more than one complaint for the month.

2.1.1

Linoleum Linoleum shall have a uniform, clean shiny appearance.

Linoleum surfaces are free of dirt and debris, with a clean shiny appearance.

95% of sample meets PS and there is no more than

2.1.2

Carpets Carpets shall have a uniform clean appearance, with all dust, dirt, soil, and debris removed.

Carpets are free of dirt and debris.

95% of sample meets PS and there is no more than

2.1.2.1 Carpet Spot

Cleaning

Carpets shall be free from spots and stains and have a uniform appearance.

Carpets are free of spots and stains.

95% of sample meets PS and there is no more than one complaint for the month.

2.2 Trash

Removal

All wastebaskets emptied and spot cleaned, trash bags placed in all wastebaskets and garbage cans. All shredders emptied. Trash placed in the facility dumpster.

All wastebaskets are emptied with liners replaced.

95% of sample meets PS and there is no more than one complaint for the month.

2.3 Dusting Dust removed and not

scattered around the room(s).

Surfaces shall have a clean, uniform appearance and be free from dust, lint, and cobwebs.

No dust, lint, or cobwebs are visible

95% of sample meets PS and there is no more than one complaint for the month.

2.3.1 Routine

Dusting

Dust, lint, and cobwebs are removed from furniture, fixtures, countertops, desktops, workstations, shelves, bookcases, windowsills.

No dust, lint, or cobwebs are visible.

95% of sample meets PS and there is no more than one complaint for the month.

2.3.2 Non-Routine

Dusting

Dust, lint, and cobwebs are removed from baseboards, moldings, tops of doors, walls, window coverings, HVAC vents, light fixtures, and ceilings.

No dust, lint, or cobwebs are visible.

95% of sample meets PS and there is no more than one complaint for the month.

2.4 Surface

Washing

Surfaces shall be clean and free from streaks and detergent residue.

All surfaces are clean and free from film or streaks.

95% of sample meets PS and there is no more than one complaint for the month.

2.5 Damp

Wiping

Surfaces shall be clean and free from film or streaks.

All surfaces are clean and free from film or streaks.

95% of sample meets PS and there is no more than one complaint for the month.

2.6

Glass

Cleaning

Glass (including mirrors and mirror frames) shall be left clean and dry, free from streaks, smears, fingerprints, lint, and any other

All glass surfaces are clean and free from film or streaks.

95% of sample meets PS and there is no more than contamination visible when looking through the glass towards a natural light source.

2.7 Clean and

Disinfect

Touchpoints

All touchpoints including door handles, door push plates and bars, faucets, flush levers, latching and locking hardware, and light switches shall be visibly clean and disinfected.

All touchpoints are clean.

95% of sample meets PS and there is no more than

2.8 Clean and

Disinfect

Toilets

Toilets shall be visibly clean and disinfected

Toilets are clean and shiny.

95% of sample meets PS and there is no more than

2.9 Clean and

Disinfect

Sinks

Sinks and all exposed surfaces and hardware shall be clean and shiny with all hardware polished.

Sinks and hardware are clean and shiny.

95% of sample meets PS and there is no more than

2.10 Distribution

of Supplies

All supplies shall be distributed adequate to meet the usage requirements until the next distribution.

Supplies are not depleted between cleanings.

95% of sample meets PS and there is no more than

2.11 Defective, Damaged or

Inoperable

Items

All defective, damaged, or inoperable items shall be reported to the Contracting

Officer’s Representative

(COR) without delay.

All defective, damaged, or inoperable items are promptly reported.

95% of sample meets PS and there is no more than

2.12 Vermin All evidence of vermin shall

be reported to the

Contracting Officer’s

Representative (COR) without delay.

All evidence of vermin is promptly reported.

95% of sample meets PS and there is no more than

4.0 DELIVERY- Janitorial activities shall be scheduled once per week between the hours of

5pm Friday and 10pm Sunday. The contractor shall arrange work so as not to cause interference with normal operations of government business. All work schedules deviating from the hours listed herein shall be submitted to and approved by the Contracting Officer’s Representative

(COR).

4.1 Weekly Services - Weekly services shall be performed once each week during the contract period.

4.1(a) General Office, Conference Room, Lobby and Corridors -

Vacuum all carpeted areas and mats and spot clean if necessary

Empty all waste receptacles and shredders and change liners

Dust and wipe all furniture and office equipment

Dust and spot clean walls, fixtures, light switches, door knobs, door jambs and window sills

Wash all door glass in lobby area

Vacuum and/or damp wipe upholstered furniture

4.1(b) Breakroom -

Empty all waste receptacles, replace liners, and clean and sanitize garbage can (as needed).

Sweep and mop breakroom floor

Dust Furniture and Fixtures, and window sills

Clean and sanitize counter tops, table tops, sinks, cabinets, tables, chairs, microwave and water cooler

Spot clean wall, light switches, doors, door knobs and trim

4.1(c) Restrooms -

Remove trash, replace liners, and clean and sanitize as needed.

Sweep and Mop restroom floors with germicidal disinfectant.

Clean and sanitize all toilets and adjacent walls surfaces

Clean and sanitize counters, sinks, cabinets, and mirrors

Clean and disinfect all touch points.

Clean and fill soap dispensers and toilet paper and paper towel dispensers as needed.

Clean and sanitize polished metal trim and plumbing hardware

Report any toilet or drain malfunction to COR.

4.2 Semi-Annual Services - Semi-annual services shall be performed twice per year during the contract period.

4.2(a) Windows - All windows, inside and outside, shall be washed twice per year at six-month intervals (June and December).

4.2(b) Baseboards - All baseboards shall be washed twice per year at six-month intervals (June and December).

5.0 Government Furnished Equipment and Materials

The government agrees to provide paper towels, toilet tissue, hand soap, cleaners and disinfectants, trash bags and equipment (vacuums, brooms, mops, etc.) for janitorial services. In addition, the government will supply water, electricity and storage space within the building for equipment and supplies. The contractor shall provide a written communication of equipment or supplies needed. Equipment and supplies will be checked out with the COR.

6.0 Inspection

Inspections will be performed by the COR frequently to ensure a proper level of performance.

7.0 Emergency Service

In case of an emergency condition requiring immediate correction while janitorial services are being performed, the contractor shall contact the COR or appropriate on-site official immediately.

8.0 Security

All locked spaces shall be properly secured and locked immediately upon completion of service.

Under no circumstances shall contractor employees provide access to the building to unauthorized visitors.

8.1 Contractor Personnel

Performance of this contract requires contractor personnel to have a Federal government issued personal identification card (DOI Access Card) before being allowed unsupervised access to a DOI facility. The Contracting Officer’s

Representative (COR) will be the sponsoring official, and will provide guidance to the contractor for personal identification verification and card issuance.

At least two weeks before start of contract performance, the Contractor will identify all contractor personnel who will require access for performance of work under this contract. Contractor personnel will be required to make an appointment at the nearest enrollment/activation station in order to initiate screening and background investigations. The following forms, or their equivalent, may be used to initiate the credentialing process

• Request for Initiation of Contractor Background Investigation

• OF-306

• Release to Obtain Credit Information

• E-QIP (web-based Electronic Questionnaires for Investigations Processing)

Contractor employees are required to give, and to authorize others to give, full, frank, and truthful answers to relevant and material questions needed to reach a suitability determination. Refusal or failure to furnish or authorize provision of information may constitute grounds for denial of employment or revocation of credentials. Unsatisfactory

Contractor employee information will constitute grounds for denial of employment.

Government personnel may contact the contractor personnel being screened or investigated in person, by telephone or in writing, and the Contractor agrees to make them available for such contact.

Alternatively, if an individual has already been credentialed by through OPM, and that credential has not yet expired, further investigation may not be necessary. The contractor employee must provide the COR with documentation that supports the individual’s status.

During performance of the contract, the Contractor will keep the COR apprised of changes in personnel to ensure that performance is not delayed by compliance with credentialing processes. Cards that have been lost, damaged, or stolen must be reported to the COR and Issuing Office within 24 hours. Replacement will be at the contractor’s expense. If re- issuance of expired credentials is needed, it will be coordinated through the COR.

At the end of contract performance, or when a contractor employee is no longer working under this contract, the Contractor will ensure that all identification cards are returned to the COR.

This requirement must be incorporated into any subcontracts that require subcontractor personnel to have routine and regular unsupervised access to a federally controlled facility.

8.2 Keys and Security Access Cards and Codes - The contractor shall ensure that no

Government keys or security access cards and codes are lost, duplicated, misplaced, used by unauthorized persons, or used by contractor employees to give unauthorized persons access to any area. Missing keys or access cards shall be reported immediately to the

COR. Reclamation may require replacement, or reimbursement for lost keys or access cards by the contractor.

Appendix A:

Paradox Valley Unit - Janitorial Service Requirements Weekly Requirements

Task Approx

SqFt Qty Floor Type

General Office / Conference Room / Lobby / Corridor

Vacuum 1900 Carpet

Trash Removal

Wastebaskets 9 N/A

Shredders 5 N/A

Clean / Dust

Desktops / Workstations 7 N/A

Tabletops 10 N/A

Chairs (non-cloth) 22 N/A

Fixtures 2 N/A

Copiers/Printers 4 N/A

Bookcases 17 N/A

File Cabinets 21 N/A

Windowsills 21 N/A

Window Coverings 21 N/A

Dust and Spot Clean Touchpoints

Light Switches 21 N/A

Doors 18 N/A

Door handles 18 N/A

Door Jambs 18 N/A

Window sills 20 N/A

Clean Door Glass (Lobby Area) 4 N/A

Vacuum and Damp Wipe Upholstered Furniture 10 N/A

Breakroom

Trash Removal

Wastebaskets 1 N/A

Sweep & Wet Mop Floor 216 Linoleum

Clean / Dust /Sanitize

Tabletops 2 N/A

Sinks 2 N/A

Cabinets 9 N/A

Chairs (non-cloth) 8 N/A

Microwave 1 N/A

Fixtures 1 N/A

Windowsills 1 N/A

Water cooler 1 N/A

Spot Clean Touchpoints

Light Switches 2 N/A

Doors 2 N/A

Door knobs 2 N/A

Door Push Plates 2 N/A

Trim 48 N/A

Walls N/A

Restrooms

Trash Removal / Liner Replacement / Clean / Sanitize

Wastebaskets 2 N/A

Sweep / Mop Floor 142 Linoleum

Clean / Dust /Sanitize

Windowsills 1 N/A

Clean / Disinfect

Washbasins 2 N/A

Dispensers 4 N/A

Cabinets 1 N/A

Shower 1 N/A

Mirrors 2 N/A

Clean / Disinfect

Toilets 2 N/A

Toilet Seats 2 N/A

Wall Surfaces N/A

Refill Dispensers

Soap 2 N/A

Towels 2 N/A

Toilet Paper 2 N/A

Semi-Annual Requirements

Wash Windows (inside and out) 21 N/A

Baseboards 523 N/A