Attachment_A_Janitorial_Scope_of_Work_March_20_2024_0003.docx

Janitorial Scope of Work 2024

PERFORMANCE WORK STATEMENT

1. — OVERVIEW OF WORK

1.1 — SITE AND JOB

The Contractor shall furnish all labor and supervision necessary to perform janitorial services detailed in this Performance Work Statement (PWS) for the U.S. Fish and Wildlife Service, Alaska Maritime National Wildlife Refuge, Visitor Center and Headquarters Building located at 95 Sterling Hwy, Homer, Alaska, and the Bunkhouse located at 509 Sterling Highway, Homer, Alaska.

Square footages provided for flooring types are approximate. It is the responsibility of the contractor to verify actual area of the various flooring types as required for determination of cleaning supplies, finishes, etc. Mechanical rooms or maintenance bays are not included within the scope of the cleaning contract.

This Scope of Work will have a base price for regular cleaning tasks. We are asking for quotes on overall base cleaning with option items with costs for the following tasks as determined as funding permits. Specific details, timing, and frequency listed on Attachments 2, 3, 4, and 5.

1. Regular base item 1: regular office, exhibit, and bathroom cleaning (refer to attachment 3 for detailed list)

2. Option item 1: High dusting on first and second floor – twice a year

3. Option item 2: Carpet cleaning of all carpet in building – twice a year

4. Option item 3: Clean, buff and seal all tile in all restrooms (4) – once a year

5. Option item 4: Strip and wax vinyl/linoleum surface floors: kitchen, lab classroom, scientific lab, receiving hallway, locker room, necropsy lab, and hallways – once a year

6. Option item 5: Wash cement flooring on first floor (exhibits, hallways, and near dory 1R) – once a year (we do not own this machine)

1st Floor – Base Items (regularly cleaned) Lobby, staff hallways, and exhibits (pebbled concrete - 6,753 sq ft) Auditorium floor (carpet - 1,898 sq ft) Seminar Room (carpet - 1,085 sq ft) EE Lab Classroom (linoleum - 1,548 sq ft) Mud room, visitor entrance on north side and southeast side, staff south and west entrance, and education lockers (carpet - 352 sq ft)

Offices, common areas, and cubicles (carpet - 1,567 sq ft) Visitor and Environmental Education Bathrooms (tile - 760 sq ft) Locker room/shower rooms/hallway/necropsy lab (linoleum - 1,100 sq ft)

2nd Floor – Base Items (regularly cleanings):

Offices and Cubicles (carpet - 5,813 sq ft) Conference Rooms and Common Space (carpet - 2,234 sq ft) Reception (2 = middle of building and near elevator) (engineered flooring - 116 sq ft) Staff Bathrooms (tile - 419 sq ft) Kitchen (linoleum - 294 sq ft)

1st Floor – Base Items (occasionally cleaned) Lab - Scientific (vinyl - 838 sq ft) Auditorium stage (wood laminate 303 sq feet)

Stairways Regularly Cleaned – Base Items:

Three sets of stairways connect the 1st and 2nd floor. They are all concrete with metal skids.

2nd Floor – Option Item 1 Storage Rooms #213 and #214 (linoleum – 232 sq ft)

The following specifications apply to the Headquarters and Visitor Center:

The Visitor Center is approximately 30,828 square feet in size with 4,730 square feet of exhibit space (pebbled concrete floor), 2,150 square feet of theater (carpet and wood), 6,777 square feet of offices (carpet and wood) and 17,171 square feet of other space (restrooms, boilers, etc. with tile, vinyl, and carpet). The Headquarters and Visitor Center have a detailed schedule for daily, annual, and semi-annual cleaning tasks found in the attachments.

1.2 — HOURS OF OPERATIONS HOURS FOR CLEANING

Weekly Hours for Cleaning:

Peak Season (May 1 - Labor Day)

(a) All cleaning shall be accomplished between the hours of 6:00 am and 10:00 am or 4:00 pm and 10:00 pm for five days a week. This includes summer federal holidays.

(b) Carpet shampooing or floor refinishing shall be done to allow adequate time for floor to thoroughly dry and scheduled in advance with the COR to avoid event conflicts.

(c) Vacuuming or mopping between the hours of 9:00 am and 10:00 am or 4:00 pm and 5:00 pm not allowed, to avoid disturbing building occupants, visitors, and visitor areas.

(d) All cleaning of the Headquarters, Visitor Center, and Bunkhouse accomplished on days to be agreed upon between contractor manager and COR at beginning of the contract.

(e) A large birding festival (Shorebird Festival) is hosted at the visitor center in early May annually. This festival typically has over 3,000 people visiting the building between Wednesday and Sunday. Specific hours of cleaning will be discussed between COR and contractor manager. Two cleaning days will be switched around during that time to allow adequate cleaning coverage during the festival. Example: week of festival no cleaning Sun, Mon, Tues, then cleaned Wed – Sun, and cleaning continues five days afterwards (Monday - Friday).

Non-Peak Season (Labor Day - April 30)

(a) All cleaning shall be accomplished between the hours of 6:00 am and 12:00 pm or 4:00 pm and 10:00 pm for five days a week. Federal holidays are taken off in winter - no regular cleaning on Columbus Day, Veteran’s Day, Thanksgiving, Christmas, New Year’s, MLK Day, and President’s Day.

(b) Carpet shampooing or floor refinishing shall be done to allow adequate time for floor to thoroughly dry and scheduled in advance with the COR to avoid event conflicts.

(c) Vacuuming or mopping between the hours of 9:00 am and 10:00 am or 4:00 pm and 5:00 pm not allowed, to avoid disturbing building occupants and visitors.

(d) All cleaning of the Visitor Center shall be accomplished when the visitor center is not open (closed Sunday – Monday and open limited hours).

(e) All cleaning of the Headquarters, Visitor Center, and Bunkhouse accomplished on days to be agreed upon between contractor manager and COR at beginning of the contract.

Monthly, Semi-Annual Services (option items):

(a) All monthly and/or semi-annual services accomplished on days and hours agreed upon between contractor manager and COR.

See Attachments 2, 3 and 4 for detailed cleaning calendar and schedules.

1.3 — GOVERNMENT PERSONNEL

The Contracting Officer is the individual executing this contract on behalf of the Government and is responsible for the overall administration of the contract. He/she is the only person authorized to make any changes in the prices, terms or other conditions of the contract.

The Contracting Officer's Technical Representative (COR) is designated by the Alaska Maritime National Wildlife Refuge Manager, either the Visitor Center Manager at the Alaska Maritime NWR or Deputy Refuge

Manager. The COR is responsible for meeting with the Contractor (as described below) for giving the Contractor any special instructions or guidance necessary to complete the work; however, he/she has no authority to alter the terms and/or conditions of the contract.

1.4 — CONTRACTOR PERSONNEL

The Contractor is the individual or company who is awarded the contract. The contractor and/or subcontractor must physically live and have a business address and business license in Homer, Alaska, or within a 20 mile radius of Homer, Alaska’s city center. The contractor must be actively registered in SAM before contract award; contract will be awarded upon an accepted quote. The Contractor may have sub- contractors accomplish the custodial work described by the contract. The contractor and/or subcontractor shall be available for on-site monthly meetings with the COR to discuss performance, do joint site inspections, and receive instructions or information regarding work under the contract. A sub-contractor, who accomplishes the day to day work covered in the contract, may not act in this capacity. Billable hours for monthly meetings are not authorized unless he/she is meeting with the COR. The on-site representative must be able to read, write, speak, and understand English. The Contractor shall provide a phone number where he/she can be contacted 24-hours per day 7-days a week, and be available to address occasional off schedule or urgent, custodial issues within 16-hours.

By policy and for physical and personnel security, the DOI Clause 144807-12 applies to all Contractor employees and sub-contractors who will enter the facilities to work (See Attachment 1). Within seven (7) days of the contract award date, the Contractor shall provide all required background information for employees or sub-contractors entering the facilities as follows:

(a) The Contractor shall provide a list of names, mailing addresses, email addresses, and phone numbers of personnel that will be assigned to this contract (regular and substitute personnel)

(b) a signed resume (with references and contact information)

(c) a completed OPM form OF-306; and a DOI-Access/Background Investigation Sheet (to be provided)

(d) an email address is required for each person to accomplish an online portion of the background investigation through the government eQIP system. The Contractors employees and sub-contractors are required to complete the eQIP data and fingerprinting requests when asked.

The Contractor or subcontractor will not be provided keys or be granted any access to the buildings until the above paperwork has been provided and the Service’s Human Resources Division (HR) has given approval that it is complete and adequate.

The Contractor shall advise the COR immediately of any changes in personnel. "Immediately" for the purpose of this notification shall mean: The beginning of the next regular business day for the COR. The paragraph above (b-d) and HR approval apply to all new subcontractors and employees; access shall not be granted without fulfillment.

No person(s) other than those designated in writing, and with an approved background check to the COR, shall be permitted in this facility. The Contractor is responsible for all costs associated with obtaining the background investigations in accordance with Section 144807-12. The US Fish and Wildlife Service will pay the cost upfront and the Contractor will deduct those costs from their payment request (estimated cost are $198-$250 per person).

The Contractor shall furnish adequate supervision at the premises to ensure that work is performed in a satisfactory manner. It is the responsibility of the contractor to maintain close surveillance over personnel employed to perform work on the contract.

The Contractor shall provide evidence satisfactory to the of commercial umbrella liability insurance with minimum limits equal to the greater of $1,000,000 per occurrence and $2,000,000 in the annual aggregate, following the form and in excess of the underlying employers’ liability, commercial general liability, commercial automobile liability, professional liability policies, with an effective date that is concurrent with such liability policies. The insurance required under this paragraph shall be written in a form that annually reinstates all required limits.

1.5 — CONDUCT OF CONTRACTOR EMPLOYEES AND SUB-CONTRACTORS

The Contractor shall provide a qualified work force to meet the contract requirements. The Contractor designated representative or alternate shall be available by telephone to discuss problem areas with the Government Contracting Representative (COR) responding with two days.

The following is expected of the Contractor and his/her employees and sub-contractors:

A. The Contractor employees and subcontractors shall meet OSHA standards in their methods and conduct.

B. Employees shall perform their duties in such a way that there will be no interruption to, or interference with, the normal operation of Government business on the premises.

C. No children will accompany the parents while performing work.

D. None of the office equipment is available for personal use. This includes telephones, photocopier, fax machine, computers, tools, and other office equipment.

E. Janitor closets are to be kept clean, neat, organized, and free from any odor (i.e. stale wet mops, un- emptied trash cans). All cleaning compounds shall be environmentally sound.

F. All cleaning products shall be environmentally friendly and safe. Cleaning substances that are to be used on an irregular basis for which there are no green alternatives shall be secured in the appropriate custodian closet. All cleaning material secondary containers must be clearly labeled with their contents and with specific safety warnings. Product safety information, MSDS or SDS, shall be provided by the Contractor, employees, or sub-contractor to the COR (by email, mail, or in person) as well as added to the SDS booklets (located in the custodial closets) at the sites where the products are used.

G. All janitorial personnel will keep a checklist of completed tasks posted for review by the COR. Each checklist should indicate that the task was completed and the date of completion. All tasks should be completed in compliance with the frequency/cleaning schedule for the area listed.

1.6 — CONTRACTOR FURNISHED EQUIPMENT AND PROPERTY

The Contractor shall determine and furnish all equipment required for all semi-annual and annual carpet shampooing and hard surface floor buffing, waxing, and sealing. All equipment will comply with applicable OSHA guidelines and shall be in good operating condition. The Contractor will operate the equipment in accordance with the original manufacturer's recommendations.

Equipment provided shall include but is not limited to: buffing, polishing, and scrubbing machines and pads for use on all hard floors, carpet cleaners, and scissor lift. All cleaning equipment used during the life of this contract shall have bumpers and guards to prevent marking or scratching of fixtures, furnishing, and/or building surfaces. Equipment used shall be in good operating condition. Electrical appliances shall be equipped with grounded type male plugs of the most suitable grade for the purpose intended.

1.7 — GOVERNMENT FURNISHED MATERIAL AND PROPERTY

All cleaning supplies and materials necessary for the performance of work under this contract will be supplied by Alaska Maritime National Wildlife Refuge, at no expense to the Contractor, and agreed upon between the contractor and the Visitor Center Manager at the beginning of the contract. Cleaning supplies should strive to be earth friendly (see definition below).

The government shall also provide, at no expense to the Contractor, all trash can liners, hand soap, toilet tissue, paper towels, and additional paper products. The government will also furnish refuse dumpsters outside of buildings and recycling containers, and entry keys for buildings. Failure by the government to provide these shall not relieve the Contractor of responsibility to fulfill requirements except those directly affected by such items.

The government shall also provide all cleaning equipment necessary to fulfill the required tasks outlined in the contract, expect for contractor furnished equipment, as identified in section 1.6 above. If equipment shortages are identified by the Contract, a list of equipment and justification must be provided to the Visitor Center Manager at the beginning of the contract, and agreed upon by both the Contractor and Visitor Center Manager.

All equipment shall be properly maintained and kept in clean and working condition. Maintenance needs associated with government equipment shall be brought to the attention of the Visitor Center Manager during on-site monthly meetings.

Contractor is responsible for keeping a detailed list of supplies used and in what quantity on a monthly bases, and must inform the Visitor Center Manager of resupply needed for cleaning supplies and materials. A resupply list shall be reported to the Visitor Center Manager by the contractor during the on-site monthly meetings. Contractor is responsible of amount of trash and recycling disposed of for staff reports.

Earth-friendly is defined by Executive Order 13101, Greening the Government through Waste Prevention, Recycling and Federal Acquisition requires items designated by the Environmental Protection Agency (EPA) be purchased with the maximum recycled content possible. The Contractor is required to use products with the highest recovered material content whenever they are commercially available at a reasonable price. The Contractor shall purchase products containing the highest content of recovered material possible unless products are not: 1) available competitively within a reasonable timeframe, or 2) available at a reasonable price. For a full listing of products and EPA's recommendations for recovered material content see http://www.epa.gov/cpg/products.htm.

1.8 — STORAGE

There are two janitor closets available under this contract, one on the first floor and one on the second floor. There is also additional on-site space to house small cleaning equipment, provided by the contractor, that shall include but is not limited to: buffing, polishing, and scrubbing machines and pads for use on all hard floors and carpet cleaners. There is no on-site storage for scissor lift.

No flammables will be stored anywhere on Government premises.

The Government will not be responsible for damage and/or loss to the Contractor's stored supplies, materials, equipment, or the personal belongings of the Contractor's employees occasioned by fire, theft, accident, or otherwise.

Failure to keep any of the storage facilities described above in a clean and orderly condition, satisfactory to the COR, may result in the withdrawal of the privilege of using them.

1.9 — DAMAGE TO PROPERTY

The Contractor is liable for damage to both Government and private property in performance of this contract where the damage is the fault of the Contractor or caused by operations, as determined by the COR.

1.10 — ATTIRE

The Contractor shall provide protective equipment or clothing such as appropriate protective gloves, ear protection, and eyewear as necessary for employees performing tasks under this contract. All janitorial employees will, at all times, be properly and professionally attired. The proper attire shall be left up to the Contractor.

1.11 — PAYMENT

Payment for services will be made on a monthly basis after acceptable completion of such services and submission of a proper invoice, to include certified payroll showing billable hours with hourly wage. The Contractor shall submit the monthly invoice via Internet Payment Platform (IPP.gov) at the end of the month.

Payment for semi-annual services will be made, in arrears, after acceptable completion of such services and submission of invoice in accordance with the Payment clause in the contract. The Contractor shall submit the invoice for quarterly and for semi-annual services via Internet Payment Platform (IPP), upon completion of such services.

1.12 — PERFORMANCE MEETING

The Contractor shall contact the COR within 3 business days to schedule a meeting upon notification of award of this contract. Whether or not the Contractor uses employees or a sub-contractor, the Contractor shall attend the first meeting. The purpose of these meeting is to review the Performance Work Statement and checklist (Attachment 2, 3 and 4), complete a walk-through inspection of each building to delineate work and storage requirements, to provide communication and understanding between both parties, and to issue key(s) to the Contractor. Contractor has 7 days to turn in all HR paperwork and get approval BEFORE keys are issued. The same meeting is required each time a new sub-contractor is retained. A physical “walk through” for subsequent new employees is required and the responsibility of the contractor. No COR attendance is required. Issuance of keys to new subcontractors is the responsibility of the Contractor and will be given once all required paperwork has been completed.

2. — DESCRIPTION OF WORK TO BE PERFORMED

2.1 — OVERVIEW

Janitorial services as described below are required for the Alaska Maritime National Wildlife Refuge Visitor Center and Headquarters Building and bunkhouse.

Areas and surfaces shall receive the cleaning, care, and treatment specified at the frequency designated in attachment 3. The Contractor shall perform janitorial services in all designated spaces including, but not limited to: offices, bathrooms, display areas, bookstore, kitchens, office work areas, hallways, break rooms, entry ways, and labs. The Contractor shall furnish all managerial, administrative, and direct labor personnel necessary to accomplish the work in this contract.

As indicated in the schedule for services (see attachments 2, 3 and 4), the instruction to “empty all wastebaskets and replace liners” shall be accomplished in the following manner. Waste receptacles containing food or liquid waste shall be completely emptied to include removing the soiled liner and replacing with a new liner. When the contents of a receptacle are dry (i.e. paper, candy wrappers, or plastic bags) the waste may be removed from the receptacle and deposited in a larger container for disposal, leaving the unsoiled liner. At least one extra plastic liner shall be placed in the bottom of each can. Trash and recycling receptacles are to be emptied as specified on attached schedule, regardless of level of refuse occupying can.

Custodial staffs are not to do dishes or in any way pick up food mess left by building employees in break rooms or offices. The COR shall be notified the next business day of any areas which could not be properly cleaned due to a mess left by Refuge employees or other barriers present.

No towel or cleaning rag that was ever used in any bathroom will be used in any kitchen, lounge area, exhibit hall, or any area outside a bathroom. Only high temperature machine washed (clean) rags or clean paper towels will be used. Designated “dirty” bins will be provided for designated rags. No gloves that were ever used in any bathroom will be used when cleaning kitchen or breakroom, exhibit halls, or any area outside a bathroom.

2.2 — CLEANING SERVICES FOR VISITOR CENTER, HEADQUARTERS, AND BUNKHOUSE

All janitorial services required for completion of the contact in the Visitor Center, Headquarters, and Bunkhouse of Alaska Maritime NWR are outlined by duty and frequency in attachments 2, 3, and 4. Timing of quarterly, semi-annual, or annual services are outlined in attachment 2, 3 and 4.

3. — QUALITY ASSURANCE PLAN

3.1 Overview: The Contractor shall perform all services in compliance with accepted industry standards (i.e. Building Owners and Management Association (BOMA) and National Association of Professional Cleaners (NAPC)), guidelines, and practices and in accordance with any quality assurance/quality control program normally used by the Contractor. The contractor will identify the standard used and how they will monitor quality assurance at the initial meeting with the COR.

3.2 Performance Standards

The objective of this contract is to provide clean facilities and a healthy and safe environment for employees and visitors. Specifically:

(a) The Contractor shall ensure that the building presents an overall appearance of cleanliness. The definition of clean is to remove dirt, water streaks, gum, grease, tar or any other extraneous matter from all surfaces or objects in order to present an overall appearance of cleanliness.

(b) The Contractor shall ensure that the facilities are sanitized and kept free from accumulations of dust.

(c) The Contractor shall furnish all necessary labor, supervision, equipment and supplies (as outlined in sections 1.6 and 1.7) to adequately maintain the facilities at an acceptable level of cleanliness that is consistent with comparable industry standards (i.e. BOMA and NAPC).

3.3 — ASSESSMENT

The COR will monitor the Contractor's performance to ensure compliance with this Performance Work Statement and any other contract specifications. The Government may use other methods to monitor performance such as random inspections, customer complaints, etc.

When deficiencies are observed the COR will notify the Contractor. The Government may require re- performance to correct discrepancies at no additional cost to the Government. The Contractor shall re- perform services within 24 hours of notice by the COR. The Government may have services which were not acceptably performed by the Contractor performed by other means.

Attachment 1

DOI Clause 144807-12 reads as follows:

CONTRACTOR PERSONNEL CLEARANCE AND IDENTITY CREDENTIALS SEPTEMBER 2006

(a) FWS rules regarding physical security and personnel security apply to all personnel in FWS facilities. FWS Human Resources Division is responsible for maintaining these rules and procedures.

(b) Each contractor (or subcontractor) employee requiring recurring access to FWS facilities and/or information systems will be required to submit to a background investigation in accordance with FWS procedures. The type of background investigation required is based on the risk/sensitivity level designation, as described in the Statement of Work. For most facilities, this clearance is required to obtain a DOI-issued identification credential (badge), but the investigation is required whether or not the facility has a badging/credential policy. This clearance/credential requirement does not apply if the contractor does not have any unsupervised IT system access and will only need building access for less than 6 months or only occasional building access (such as for periodic equipment maintenance). In those cases, building procedures for visitors will be applied.

(c) The contractor will provide a listing to the COR/Government Point of Contact (POC) at least 2 weeks before starting work (or as otherwise specified in the contract) identifying contractor and subcontractor employees requiring access to FWS facilities or systems for performance of work hereunder.

(d) The Contractor employees are required to complete the applicable clearance request forms by the COR/Government POC. The following forms, or their equivalent may be used to initiate the credentialing process: SF 85 or SF 85-P (which includes authorization for credit check), SF 86, OF-306, and/or other forms designated for this purpose by the Office of Personnel Management (OPM), Federal Protective Service, or other federal agency in whose space work will be performed under this contract. The SF 86 must be completed on-line at http://www.opm.gov/e-qip/ and printed out by the employee. Contractor employees must present themselves for fingerprinting, together with the printed SF 86, other completed forms, at least 14 calendar days before starting work under this contract. If fewer than 14 days remain before the scheduled start of contract performance, the contractor employee may be allowed temporary, supervised access but must complete this application process as soon as practicable, normally within a day of his or her first arrival at the facility. An employee's refusal to provide or authorize provision of information may constitute grounds for denial or revocation of credentials. Government personnel may contact the contractor/subcontractor employee being screened or investigated in person, by telephone or in writing, and the contractor agrees to make them available for such contact. If a contractor employee already holds a credential issued by a Federal agency after clearance through OPM, provide documentation supporting this status to the COR/Government POC. FWS Human Resources officials will determine if the existing clearance can be accepted without further investigation.

(e) Badges/credentials issued upon satisfactory completion of a preliminary National Agency Check (NAC) may be revoked if the subsequent NAC with Inquiries (NACI) investigation produces an unfavorable determination. Individuals who do not pass the background investigation cannot be permitted to hold a building pass, allowed entry into the building for contract work, or permitted access to FWS systems (whether remote or on-site). In such cases, the Contractor will be required to sign (or have their subcontractor sign) a notification form indicating that their employee has been informed of the results of the background check. The Government will be the final authority in determining access privileges. The Government's exercise of its right to grant or revoke the access of particular individual(s) to its facilities, systems, or parts thereof shall not constitute a breach or change to the Contract, regardless of its impact on any individual's ability to perform work under the Contract.

(f) During all operations on Government premises, contractor personnel shall comply with the rules and regulations governing the conduct of personnel and the operation of the facility. Government-issued identity credential must be worn upon entry and displayed at all times on Federally controlled property, unless otherwise instructed by the COR/Government POC.

(g) The Government reserves the right to require a re-submission of clearance forms and a new background investigation at any time. Failure to provide the documents within the specified time period will result in removal of the employee until such time that the documents are submitted and clearance granted. Should removal be necessary, salary/wages and other costs associated with the removed employee are not allowable or allocable under this contract. If removal would result in understaffing or non-performance of contract requirements, the Contractor shall provide a qualified and cleared replacement. Failure to do so will entitle the Government to a downward adjustment in price reflecting the reduced level of performance.

(h) When any of their personnel leaves the company's employment, is reassigned to other work, or otherwise no longer requires access to FWS facilities or FWS computer systems, the contractor shall immediately advise the COR/Government POC so that those user accounts and credentials can be cancelled. The contractor will ensure that the ID badge and keys (if any) are retrieved and promptly returned to the COR/Government POC, who will forward them to the issuing FWS HR official. The COR/Government POC must be notified in advance of any potentially unfriendly termination of an employee or subcontractor.

(i) The contractor will report any lost keys or badges to the COR/Government POC within 24 hours. The COR/Government POC will relay the information to the responsible HR official. All badges and keys shall be returned to the COR/Government POC at the completion of the contract.

(j) The requirement of this clause must be included in any subcontracts in which subcontract workers will need building or unsupervised system access as described in paragraph (b).

Attachment 2 Calendar Planning Tool For all Option Items at suggested intervals

October

· Shampoo Carpets in entire headquarters and visitor center

· Buff and Seal Tile in all Restrooms (first floor and second floor) November January

· Strip and Re-wax Vinyl Surface Floors: Kitchen, Lab Classroom, Scientific Lab, Receiving Hallway, Locker Room, Shower Restrooms February

· High Dust Ducts & HVAC Vents: 2nd Floor

· Wash interior office windows and common space windows (inside building) March

· High Dust Exhibit Hall (Dory, Lobby and exhibits) April

· Shampoo Carpets in entire headquarters and visitor center

· Buff and Seal Tile in all Restrooms (first floor and second floor) May – Wash cement floors (exhibits, hallway, and dory floors) June July – Wash interior office windows and common space windows (inside building) August September – Second floor sweep and mop storage areas (#213 and #214)

Attachment 3 Detailed Base Cleaning Schedule for Headquarters/ Visitor Center

Restrooms:

Education x

Locker Room/ Shower Restrooms x

Stainless in Restrooms:

Visitor Center x

Education x

2nd Floor Staff x

Entryways:

Staff (west side) x

Staff (south side) x

Trash & Recycling:

Outside Receptables (May-Sept) x

Outside Receptable (Oct-April when not frozen) x

Seminar Room & Auditorium x

Education Lab x

Scientific Lab x

Staff Entry (west side) x

Office Common Areas (1st & 2nd floors) (reception, printers, mail room, middle stairs, conf rooms, etc) x

All offices on 1st and 2nd floor x

Locker Room/Necropsy Lab/Laundry x

Floors:

Sweep Front Stairs (Dory to 2nd floor reception) x

Clean Reception Lobby x

Sweep Middle Stairs x

Sweep Staff Stairs (west side) x

Vacuum 1st floor offices and common areas x

Clean Locker Room, Necropsy, Recycling, Staff hallway, x

Vacuum 2nd Floor Carpet (offices, common space, cubicles, conf rooms) x

Clean Education Lab x

Clean Scientific Lab x

Vacuum Auditorium Carpet x

Vacuum Seminar Room Carpet x

Visitor Center Exhibits, Lobby, Bookstore, etc (May-Sept) concrete walk and sweep/clean x

Visitor Center Exhibits, Lobby, Bookstore, etc (May-Sept) concrete walk and sweep/clean x

Visitor Center Exhibit, Lobby, Bookstore, etc Vacuum on concrete x

Elevator (floor, wipe) x

Kitchen

Trash x

Recycling x

Floors x

Counter and Tabletops x

2nd Floor Conference Rooms x2 (wipe tables) x

Stock/Inventory Supplies x

30 min of extra general cleaning as needed (extra time on floor, stairs, windows, etc) x

Windows

Entry ways (VC x 2, staff x 2, 2nd floor reception) x

Office windows (to interior and/or easy to reach) x

Common areas 2nd floor - interior x

Dusting

1st and 2nd Floor office separators x

Cubicle tops x

Do laundry of cleaning rags, put away

X or as needed

Equipment Maintenance

X or as needed

Empty Shredder (2nd floor) and replace liner x

Attachment 4

Detailed Option Item Cleaning Schedule for Headquarters, Visitor Center, and Bunkhouse

5 days a week 3 days a week

2nd Floor Storage rooms (2) – swept and mopped x

High dusting (1st and 2nd floor) x

Carpet Cleaning (all) x

Bathroom floors buff and seal tile x

Strip and wax vinyl floors (kitchen, lab classroom, scientific lab, receiving hallway, locker room, and shower restrooms)

X

Bunkhouse cleaning x

Furniture vacuum and steam clean x

Cement floors washed (exhibits, hallway and dory on floor 1R) x

Attachment 5 Definition of Cleaning Tasks and Expectations

Weekly services for visitor center and headquarters Restrooms

· Toilet and Toilet seats cleaned, disinfected (leave seat up when clean), rims and under rim clean/scrubbed

· Urinal handles cleaned, disinfected, screens cleaned

· Sinks and fixtures cleaned, disinfected

· Mirrors cleaned

· Countertops and ledges, containers cleaned, disinfected

· Feminine hygiene machines restocked

· Feminine hygiene containers emptied and new liners put in place

· Toilet seat covers restocked

· Trash cans emptied, new liners put in place

· Soap and paper dispensers disinfected and restocked, new batteries when needed

· Floors mopped clean with disinfecting solution

· Sharps biohazard containers emptied when half full

· Stainless steel wiped free of water splash, fingerprints, and streaks, including light switches and door plates

· All surfaces free of grime, soap scum, mold, mildew, and smudges

· Clean and sanitize drinking fountain and sinks

· Automatic facets new batteries when needed Trash and Recycling

· Trash and recycling cans emptied, new liners put in place

· Minimum of 1 plastic liner at the base of each can

· When contents of receptacle are dry, contents may be removed without replacement of a new liner.

· When contents of receptacle are wet, old liner must be removed, and new liner inserted

· All trash deposited in dumpster staff entrance (west side) of building

· All recycling collated by type and placed in recyclables, transfer provided by FWS

Entryways

· Vacuum carpets

· Wash windows/glass

· Wipe common touch points on doors

· Dust any counters or edges

Stairs

· Floors free of debris

· Swept and mopped clean with disinfecting solution

· Handrails cleaned with disinfecting solution

· Any edging dusted

Hard floors

· Floors free of debris and mopped clean with disinfecting solution

· Cement floor vacuumed using special vacuum as listed

Carpeted Floors

· Floors free of debris (vacuumed)

· Inspect all floors for spots and stains, remove when larger than 1” diameter

· Alert staff to any carpet coming up or hazards

Kitchen

· Floors free of debris, mopped with disinfecting solution

· Counters, tables, ledges free of debris and sticky surfaces, and cleaned with disinfecting solution

· Wipe down exterior surfaces of microwaves, refrigerators, sink backsplash, and exposed wall

· Dust ledge as needed

Elevator

· Floor free of debris (vacuumed)

· Stainless wiped free of fingerprints

Conference Rooms

· Surfaces free of debris and cleaned with disinfecting solution

· Chairs pushed in and reset

· Trash/recycling emptied

Exhibits

· One Big Ocean floor – dust and mop floor

· Use vacuum/broom to spot sweep floor/wall edges free of debris

· Dust

· Front Desk: floors free of debris

· Hard Floor/Pebbled Concrete: free of debris and dust – hand broom and dust pan. Large floor vacuum used monthly over entire surface.

· Trash and recycling emptied (multiple cans throughout including bookstore and visitor center desk)

· Bookstore: floors free of debris and dust

Lab Classroom and Scientific Lab

· Floors free of debris and cleaned with disinfecting solution

· Window ledges free of debris and cleaned with disinfecting solution

· Trash/recycling emptied

Laundry (rags etc for cleaning)

· Wash and dry as needed

· Fold and restock to designated area

· Keep rags separated for designated locations and designated uses

Seminar Room and Auditorium

· Floors free of debris including stage in auditorium

· Chairs re-set to standard auditorium seating (straighten as needed)

· Trash/recycling emptied

Semi-annual, annual services for visitor center and headquarters

Windows

· Wash windows on the inside and the outside surfaces, including glass in doors and on panels (all interior office and office work space glass)

· When complete, all surfaces shall be free of smudges, lint, streaks, film, dirt, and water

Hard Floors

· Tile: strip and seal all tile floors. Move chairs, boxes, wastebaskets, etc. in order to work on floors. Replace the above to original position upon completing.

· Vinyl: strip and wax all vinyl floors. Move chairs, boxes, wastebaskets, etc. in order to work on floors. Replace the above to original position upon completing.

· Carpet: machine shampoo all open carpeted areas. Apply stain resistant spray (scotch guard) annually

Furniture

· Vacuum, steam clean, and apply stain resistant spray to all upholstered furniture (1st and 2nd floors)

High Dust

· Remove dust and cobwebs from duct work, HVAC vents, exhibits, and light fixtures

Semi-annual services for bunkhouse

Bunkhouse

· Wash windows on the inside and the outside surfaces, including glass in doors and on panels (all interior office and office workspace glass)

· When complete, all surfaces shall be free of smudges, lint, streaks, film, dirt, and water

· Clean all windowsills and edges to remove smudges, lint, streaks, film, dirt, and water

· Carpet: machine shampoo all open carpeted areas. Apply stain resistant spray (scotch guard) annually.

· Vacuum, steam clean, and apply stain resistant spray to all upholstered furniture

· Kitchen

· Floors free of debris, mopped with disinfecting solution

· Counters, tables, ledges free of debris and sticky surfaces and cleaned with disinfecting solution

· Wipe down exterior surfaces of stove and hood, microwaves, refrigerators, sink backsplash, exposed walls, can cabinet

· Bathroom

· Thoroughly clean and sanitize bathroom: sinks toilets, showers/tubs, mirrors, fixtures, floors, handles, and countertops

· All surfaces free of grime, soap scum, mildew, mold, and smudges

· All drains in operating order, perform routine drain maintenance to ensure no clogged or slow drains for sinks and showers/tubs

Attachment 6 Map of Flooring

Alaska Maritime NWR Visitor Center and Headquarters Flooring Carpet OTile

Engineered Flooring0

(9 Linolium 0 Cement

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2nd Floor

E Elevator S Stairs

X Room not Cleaned image1.jpeg image2.jpeg