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This file is a government attachment document related to a Health Care Clearinghouse (HCCH) procurement for the Veterans Health Administration (VHA). The solicitation, numbered 36C24C27Q0007, is issued as a Special Notice of Intent to Sole Source and seeks to establish a contract with a secondary Health Care Clearinghouse to support VHA's Revenue Operations and eBusiness Solutions Office. The contractor will process HIPAA Health Care Eligibility/Benefit Inquiry and Response (270/271) electronic transactions received from VHA's Austin Financial Services Center for beneficiaries across the United States and its territories. The contractor is also responsible for conducting customized electronic transaction searches for patient insurance information when VHA does not have existing records on file and must assist VHA in advancing its mission to implement electronic transactions in compliance with federal legislation and administrative simplification requirements.

The scope explicitly prohibits the contractor from directing, changing, or formulating VHA policy; VHA retains sole responsibility for reviewing contractor recommendations and making policy decisions. The procurement is managed by the Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 9 (VISN 9). The contractor will handle both batch and real-time electronic transaction transfers, building upon VHA's existing use of a primary Health Care Clearinghouse that currently transmits various HIPAA transaction formats including Health Care Claim 837 (X12N-5010) and National Council for Prescription Drug Program (NCPDP) transactions. This secondary contract focuses exclusively on 270/271 eligibility and benefit inquiry and response transactions for various payers.

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File Type Posted
Attachment B.docx DOCX document
Attachment K.docx DOCX document
Attachment D.docx DOCX document
Attachment F.docx DOCX document
Attachment H.docx DOCX document
Attachment G.docx DOCX document
36C24C27Q0007.docx DOCX document
P02 - 36C24C27Q0007 - NOI.docx DOCX document
Attachment I.docx DOCX document
Attachment L.docx DOCX document
P01 - PWS - HCCH I - 10.29.2026.docx DOCX document
Attachment M.docx DOCX document
Attachment C - Projected Total Transaction Volumes.docx DOCX document
Attachment E.docx DOCX document
Attachment J.docx DOCX document
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ATTACHMENT A: Multiple Surveillance Activities (including Operational Support and Surveillance Document Summary)

Ideal Document
Ideal Frequency
Ideal Medium
Submit To
Monthly Invoice
Monthly; by the 10th of each month
Electronically as per FAR/COR direction
COR
Updated HIPAA X12 270/271 Payer List
Monthly; by the 10th of each month
Electronically in Microsoft 2016 or higher
COR & eInsurance Project Team
Updated Insurance Coverage Discovery Payer List
Monthly; by the 10th of each month
Electronically in Microsoft 2016 or higher
COR & eInsurance Project Team
New Payer Timeline
Updated for bi-weekly meeting
Electronically in Microsoft 2016 or higher
FSC & eInsurance Project Team
Requested Payers/New Payers List
Updated for bi-weekly meeting
Electronically in Microsoft 2016 or higher
FSC & eInsurance Project Team
Master Payer List Report
Monthly; by the 10th of each month
Electronically in Microsoft 2016 or higher
eInsurance Project Team
Payer dictionaries & Payer companion guides
1 day after Contract Award & within 10 business days of any change by a payer
Electronically in Microsoft 2016 or higher
VA FSC
HIPAA Version 7030 or later Project Plan
90 days after final publication of government’s intent to adopt rules
Electronically in Microsoft 2016 or higher
COR, FSC & eInsurance Project Team
Payer enrollment(s)
Processed and updated as necessary due to payer changes and/or for repairs
Electronically in Microsoft 2016 or higher
FSC & eInsurance Project Team
EICD Response Report
Monthly; by the 10th of each month
Electronically in Microsoft 2016 or higher
COR, FSC & eInsurance Project Team
EICD Reconciliation Report
Monthly; by the 10th of each month
Electronically in Microsoft 2016 or higher
COR, FSC & eInsurance Project Team
EICD Response Time Report
Monthly; by the 10th of each month
Electronically in Microsoft 2016 or higher
COR, FSC & eInsurance Project Team
Ad-hoc Reports/Research Data
Typically, within 3 business days of error notification & data request for research
Electronically in Microsoft 2016 or higher
COR, FSC & eInsurance Project Team
Electronic notification of system-wide failures
Within 1 hour of failure if during normal business hours, by 9 am ET next day if during non-business hours
Electronically in Microsoft 2016 or higher
FSC & eInsurance Project Team
Electronic notification of system-wide planned outage
24 hours or more before planned outage
Electronically in Microsoft 2016 or higher
FSC & eInsurance Project Team
Electronic notification of Payer failure
Within 1 hour of 100% failure if during normal business hours, by 9 am ET next day if during non-business hours
Electronically in Microsoft 2016 or higher
FSC & eInsurance Project Team
Electronic notification of planned Payer outage
24 hours or more before planned outage or as soon as Payer notification, whichever is first
Electronically in Microsoft 2016 or higher
FSC & eInsurance Project Team
Electronic notification of planned service change
30 days before planned change
Electronically in Microsoft 2016 or higher
FSC & eInsurance Project Team
Test Plan(s) & Test Result(s)
1 week before planned change is implemented
Electronically in Microsoft 2016 or higher
FSC & eInsurance Project Team
Transactions in a test environment for future HIPAA version
TBD by HIPAA version 7030 or later published adoption and implementation schedule
Secure HIPAA transaction
VA FSC

File details come from the government source that posted it. Updated .