Attachment 4 Past Performance Survey.pdf

Solicitation 47PG0124R0005: Past Performance Survey

This past performance survey must be submitted directly to the Contracting Officer by the Respondent. Failure to complete the Contract Identification Section, or the Respondent Identification section may result in this Past Performance Survey being rejected.

The Government reserves the right to contact the Respondent to verify the accuracy of the submitted survey.

Completed Surveys shall be considered confidential information and may not be seen or reviewed by the Contractor/ Offeror.

If you have any questions regarding this past performance survey, please contact Amanda Ball, Contract Specialist, at Amanda.Ball@gsa.gov.

Contractor Identification

Name of Of Contractor Providing Service:

Contract/Project Title Being Evaluated:

Project Location(s):

Service Type and Description of Services:

Size of Location(s):

Annual Contract Dollar Amount:

Dates of Project (Begin-End), including any options:

Respondent Information

Respondent Name:

Respondent Title:

Respondent Telephone Number:

Respondent Email Address:

Continued on following page.

Evaluation of Offeror

A. QUALITY- Assess the Contractor's conformance to contract or project requirements, specifications and standards of good workmanship (e.g., commonly accepted technical, professional, environmental, or safety and health standards). When rating the Contractor consider, as applicable, information on the following:

1. Did the service provided meet the specifications/requirements of the contract or project?

2. Did the Contractor’s work meet commonly accepted technical or professional standards?

3. What degree of technical direction was required by you to solve problems, if any, that arose during performance?

How would you rate the Contractor's QUALITY under this contract/project?

Please provide a narrative describing the QUALITY of the vendor’s performance:

Evaluation of Offeror Continued

B. SCHEDULE - Assess the timeliness of the Contractor against the completion of the contract, task orders, milestones, delivery schedules, and administrative requirements (e.g., efforts that contribute to or affect the schedule variance). When rating the Contractor consider, as applicable, information on the following:

1. Did the Contractor adequately schedule work required under the contract/project?\

2. Did the Contractor miss any approved schedule through their own fault or negligence? If so, did the

Contractor take appropriate corrective action?

3. Did the Contractor submit all required deliverables on schedule?

How would you rate the Contractor's performance as it relates to SCHEDULE under this contract/project?

Please provide a narrative describing the SCHEDULE of the vendor’s performance:

How would you rate the Contractor's COST CONTROL under this contract/project?

Please provide a narrative describing the COST CONTROL of the vendor’s performance:

C. Cost Control: Assess the Contractor's effectiveness in forecasting, managing, and controlling contract or order cost. If the Contractor is experiencing cost growth or underrun, discuss the causes and Contractor-proposed solutions for the cost overruns or underruns. For contracts or orders where task or contract sizing is based upon contractor-provided person hour estimates, the relationship of these estimates to ultimate task cost should be assessed. In addition, the extent to which the Contractor demonstrates a sense of cost responsibility, through the efficient use of resources, in each work effort should be assessed.

Include, as applicable, the following information:

1. Did the Contractor do anything innovative that resulted in cost savings?

2. Were billings current, accurate and complete?

3. Are the Contractor's budgetary internal controls adequate?

How would you rate the Contractor's MANAGEMENT under this contract/project?

Please provide a narrative describing the vendor's compliance with MANAGEMENT requirements under the contract/project:

D. MANAGEMENT - Assess the integration and coordination of all activity needed to execute the contract or order, specifically the timeliness, completeness and quality of problem identification, corrective action plans, proposal submittals, the Contractor's history of reasonable and cooperative behavior (to include timely identification of issues in controversy), customer satisfaction, timely award and management of subcontracts. When rating the Contractor consider, as applicable, information on the following:

1. The timeliness, completeness, and quality of problem identification, corrective action plans, proposal submittals, the Contractor's history of reasonable and cooperative behavior, effective business relations, and customer satisfaction.

2. Did the Contractor develop and adhere to an effective Quality Control Plan?

3. (If applicable) Contractor's effort devoted to managing subcontracts and whether subcontractors were an integral part of the Contractor's team. - Consider efforts taken to ensure early identification of subcontract problems, and the timely application of corporate resources to preclude subcontract problems from impacting overall contract performance.

4. How well did the contractor match the qualifications of the key position, as described in the contract/order, with the person who filled the key position?

5. Did the contractor support key personnel so they were able to work effectively?

Would you award another contract/project to this Contractor?

If you answered "no" to the question above, please explain why you would not award another contract/ project to this Contractor.

Please share any additional feedback you may have regarding the offeror or their performance:

Certification:

I certify that the information provided is true and accurate to the best of my knowledge.

Respondent's Name:

Respondent's Signature:

Date Signed: