Attachment 3_SOW including Performance M&E Plan and Timeline Template.docx

Scope of Work (SOW)

U.S. Embassy Program Strategic Goals and Objectives

The U.S. Department of State, U.S. Embassy Maputo announces an Open Competition for organizations interested in submitting applications for projects that support Policy Objective.

U.S. Embassy Program Strategic Goals: 3. Improve quality of life of Mozambicans by supporting increased access and quality of health and education services in Mozambique.

U.S. Embassy Program Strategic Objectives: 3.4. HIV epidemic is controlled through the use of appropriate and evidence based program interventions accessible to all those in need without discrimination or stigma.

HIV community-led monitoring (CLM) is an accountability mechanism for HIV responses at different levels, led and implemented by local community-led organizations of people living with HIV, networks of key populations, other affected groups, or other community entities.

Community-led monitoring (CLM) is a process initiated, led, and implemented by local community-based organizations and other civil society groups, networks of key populations, people living with HIV, and other affected groups or other community entities that gathers quantitative and qualitative data about HIV services and develops and advocates for solutions to the gaps identified during data collection. The focus is on getting input from recipients of HIV services, especially key populations, and underserved groups, in a routine and systematic manner that will translate into action and change. CLM is central to PEPFAR’s person-centered approach because it puts communities, their needs, and their voices at the center of the HIV response.

These organizations will document the experiences of beneficiaries of HIV services in a routine and systematic manner, using data routinely collected from clinic users. This data will focus on the accessibility and quality of HIV services. These data will be analyzed by communities and used to develop community-led interventions at the facility, district, provincial and national levels to correct the problems uncovered by community-led monitoring, ultimately leading to improved HIV outcomes.

Technical assistance, including training on methods and tools as well as other needed support, will be provided to all recipient organizations.

Objective 1: Education on health-related rights and duties for People Living with HIV and Key Population;

Objective 2: Listening and monitoring of patients’ barriers and concerns identified on access to health services;

Objective 3: Improve patients’ literacy on stigma and discrimination;

Objective 4: Independent evidence-based advocacy based on findings from community-led monitoring.

Projects should be designed to achieve the following expected results:

Result 1: Improve the quality of services provided at the health facility;

Result 2: Create demand for humanized health services;

Result 3: Reduce stigma and discrimination at affected communities;

Result 4: Increase the proportion of PLHIV on treatment retained in Anti-Retroviral Treatment at the health facility.

Actions To achieve the goals and expected results, the program should include the following: insert suggested actions here:

· XXX

· XXX

· XXX

Expected Results Specific results could include the following:

· XXX

· XXX

· XXX

· XXX

Performance Indicators (all required Indicators stated in the NOFO must be included in this section):

· XXX

· XXX

· XXX

Inputs (resource and time requirements for example: how many people will be needed, how many times each action will take place per week, etc.):

· XXX

· XXX

· XXX

Outputs (actions completed and/or items produced):

· XXX

· XXX

· XXX

Data should be disaggregated as follows:

· XXX

· XXX

· XXX

Targets (measurable; quarterly and/or other milestones):

· XXX

· XXX

· XXX

Outcomes (results or changes caused by these activities):

· XXX

· XXX

Actions To achieve the goals and expected results, the program should include the following: insert suggested actions here:

· XXX

· XXX

· XXX

Expected Results Specific results could include the following:

· XXX

· XXX

· XXX

· XXX

Performance Indicators (all required Indicators stated in the NOFO must be included in this section):

· XXX

· XXX

· XXX

Inputs (resource and time requirements for example: how many people will be needed, how many times each action will take place per week, etc.):

· XXX

· XXX

· XXX

Outputs (actions completed and/or items produced):

· XXX

· XXX

· XXX

Data should be disaggregated as follows:

· XXX

· XXX

· XXX

Targets (measurable; quarterly and/or other milestones):

· XXX

· XXX

· XXX

Outcomes (results or changes caused by these activities):

· XXX

Actions To achieve the goals and expected results, the program should include the following: insert suggested actions here:

· XXX

· XXX

· XXX

Expected Results Specific results could include the following:

· XXX

· XXX

· XXX

· XXX

Performance Indicators (all required Indicators stated in the NOFO must be included in this section):

· XXX

· XXX

· XXX

Inputs (resource and time requirements for example: how many people will be needed, how many times each action will take place per week, etc.):

· XXX

· XXX

· XXX

Outputs (actions completed and/or items produced):

· XXX

· XXX

· XXX

Data should be disaggregated as follows:

· XXX

· XXX

· XXX

Targets (measurable; quarterly and/or other milestones):

· XXX

· XXX

· XXX

Outcomes (results or changes caused by these activities):

· XXX

Actions To achieve the goals and expected results, the program should include the following: insert suggested actions here:

· XXX

· XXX

· XXX

Expected Results Specific results could include the following:

· XXX

· XXX

· XXX

· XXX

Performance Indicators (all required Indicators stated in the NOFO must be included in this section):

· XXX

· XXX

· XXX

Inputs (resource and time requirements for example: how many people will be needed, how many times each action will take place per week, etc.):

· XXX

· XXX

· XXX

Outputs (actions completed and/or items produced):

· XXX

· XXX

· XXX

Data should be disaggregated as follows:

· XXX

· XXX

· XXX

Targets (measurable; quarterly and/or other milestones):

· XXX

· XXX

· XXX

Outcomes (results or changes caused by these activities):

· XXX

Performance Monitoring & Evaluation Narrative and Plan – PMENP Template Program Monitoring & Evaluation Narrative Provide narrative details on how the project’s Performance Monitoring and Evaluation Plan (system) will be carried out and by whom:

· Explain how the project’s performance toward its objectives will be tracked over time;

· Provide a clear description of the approach and data collection strategies and tools to be employed (e.g., pre- and post-test surveys, interviews, focus groups)

· include how the applicant will track and document whether activities occurred (outputs) and the results or changes caused by these activities (outcomes); and

· If the project includes work with local partners or sub-partners, explain how performance monitoring and evaluation efforts will be coordinated amongst these organizations.

Timeline The timeline of the overall proposal should include activities and monitoring and evaluation efforts outlined in either in a monthly or quarterly format.

Implement 5 cycles of CLM, including quantitative and qualitative data collection

Conduct community education sessions around health rights for PLHIV

Convene smaller groups to hear concerns/grievances regarding barriers to care and treatment

Participate in the health (community) and co-management (facility) committees

Collaborate with health facility staff to ensure presentation/discussion of grievances reported by patients and to seek resolution of grievances that meet the needs of patients and PLHIV