Attachment 3 - Shredder (PWS) 01Jun2022.docx

PERFORMANCE WORK STATEMENT (PWS)

FOR

SHREDDER SERVICES

1.0. BACKROUND

Shredder Services are a requirement of the NJARNG to ensure sensitive documents with Personally Identifiable Information (PII) are destroyed in an appropriate manner.

2.0. SCOPE

2.1. The contractor shall provide all personnel, supervision, parts, tools, materials, equipment and bins to properly shred all documents. The use of government furnished equipment is prohibited. The contractor will furnish shredder bins for all designated locations (bi-weekly and on call) within five (5) business days of contract award. Locations will be added if shredding services are required on a regular basis. For on-call sites, the contractor will empty bins and shred all contents at the designated location within ten (10) business days of being notified.

2.2. Period of Performance (PoP): The Period of Performance shall be one (1) 1 Base Year of 12 months and four (4) 12-month option years.

2.3. Place and Performance of Services: The contractor will provide services between the hours of 0800-1500, Monday-Friday, except on recognized US holidays and regular scheduled days off. The contractor will at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential.

3.0. ACCESS

3.1. Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

3.2. The contractor’s employees will become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation. Contractor employees will only enter restricted areas when required to do so and only upon prior approval. All contractor employees will carry proper identification with them at all times, and will be subject to such checks as may be deemed necessary. The contractor will ensure compliance with all regulations and orders of the installation, which may affect performance. The Government reserves the right to direct the removal of an employee for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

3.3. Recognized Holidays: The following are recognized United States (US) holidays. The contractor will not perform services on these days:

a. New Year’s Day: January 1

b. Martin Luther King, Jr.’s Birthday

c. President’s Day

d. Memorial Day

e. Juneteenth

f. Independence Day: July 4

g. Labor Day

h. Columbus Day

i. Veteran’s Day: November 11

j. Thanksgiving Day

k. Christmas Day: December 25

4.0. QUALITY CONTROL/QUALITY ASSURANCE

4.1. The contractor will develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor will develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract.

4.2. Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

4.3. Installation Access and Security Requirements. The contractor will comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the COR. The contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, or Security Office. The contractor will ensure compliance with all personal identity verification requirements as directed by Department of Defense (DoD), Headquarters Department of Army (HQDA) and/or local policy. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

5.0. ANTITERRORISM/OPERATIONS SECURITY REVIEW

5.1. For contractors that require access to a DoD facility or installation, Contractor and all associated sub-contractors employees will comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05). In addition, applicable installation, facility and area commander installation/facility access, and local security policies and procedures (provided by a Government representative).

5.2. Awareness Training (AT) Level 1: All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled access areas will complete AT Level 1 training within 30 calendar days after contract start date and within 30 calendar days of new employees commencing performance. The contractor will submit certificates of completion for each affected contractor and subcontractor employee to the KO within 15 calendar days after completion of training for each employee or subcontractor personnel. AT Level 1 awareness training is available at the following website: https://jkodirect.jten.mil/pdf/atl1/launch.html.

5.3. iWATCH Training: The contractor and all associated subcontractors with an area of performance within an Army-controlled installation, facilities or area will brief all employees on the local iWATCH program (training standards provided by the requiring activity Antiterrorism Officer (ATO)). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR or the KO. This training will be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance. The contractor will report completion for each contractor employee and subcontractor employee to the KO within 15 calendar days after completion of training.

5.4. Communications Security/Information Technology (COMSEC/IT) Security. All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor will ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

6.0. CONTRACT OVERSIGHT

6.1. Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with FAR 42.5. The KO, COR and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced. The contractor will resolve outstanding issues raised by the Government. Contractor attendance at these meetings will be at no additional cost to the Government.

6.2. Contract Manager (CM): The contactor will designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the KO to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

7.0. IDENTIFICATION

7.1. Identification of Contractor Employees: All contractor personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e-mail) and dealings with Government or non-Government entities.

8.0. LEGAL DISCLAIMERS

8.1. Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in any form of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor will notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.

8.2. Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor will notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and will promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements that may be affected by the OCI.

9.0. DEFINITIONS AND ACRONYMS

9.1. Definitions:

a. Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

b. Defective Service: A service output that does not meet the standard of performance associated with the PWS.

c. Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

d. Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

e. Physical Security: Actions that prevent the loss or damage of Government property.

f. Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

g. Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

h. Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

i. Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

9.2. Acronyms

z. QC Quality Control

aa. QCP Quality Control Program

ab. SCR Service Contract Reporting

ac. SSN Social Security Number

ad. TE Technical Exhibit

ae. USD(I) Under Secretary of Defense for Intelligence

10.0. PROPERTY

10.1. The Government will not furnish the necessary workspace for the contractor to perform services outlined in this PWS to include desk space, telephones, computers and other items necessary to maintain an office environment.

11.0. CONTRACTOR FURNISHED EQUIPMENT AND MATERIALS

11.1. The contractor will furnish locked shredder bins for the designated locations in Exhibit #2 within five (5) business days of contract award. Additional locations may be added if shredding services are required on a regular basis.

12.0. SCHEDULE

12.1. All pickups will be accomplished between the hours of 8:00 a.m. and 3:00 p.m.

12.2. Biweekly Pick-Up Locations: See Exhibit 2

12.3. On Call Pick-Up Locations: See Exhibit 3

13.0. AUTHORIZED CALLERS FOR ON CALL LOCATIONS

MAJ Margaret Bundesen margaret.m.bundesen.mil@army.mil

(609) 562-0821 CW3 Gabriel Zettel gabriel.s.zettel.mil@army.mil

(609) 562-0484

14.0. RESERVED

15. PUBLICATIONS

Publication (Chapter/Page)

Federal Acquisition Regulation https://www.acquisition.gov/?q=browsefar

Defense Federal Acquisition Regulation Supplement http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html or https://www.acquisition.gov/dfars

Joint Travel Regulation (JTR) https://www.defensetravel.dod.mil/site/travelreg.cfm

DoDM 1000.13-M-V1 DoD Identification (ID) Cards (Enclosure 2, paragraph 3.b) 01/23/2014 (Change 1: 07/28/2020) http://www.esd.whs.mil/Directives/issuances/dodm

Federal Information Processing Standards (FIPS) Publication 201-2 Personal Identity Verification (PIV) of Federal Employees and Contractors (paragraph 9) August 2013 http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.201-2.pdf

https://www.esd.whs.mil/Directives/issuances/dodm/

DoDI 5200.46 DoD Investigative and Adjudicative Guidance for Issuing the Common Access Card (CAC) 09/09/14 (Change 1: 05/04/2018) https://www.esd.whs.mil/Directives/issuances/dodi/

Homeland Security Presidential Directive (HSPD)-12 Policy for a Common Identification Standard for Federal Employees and Contractors 08/27/2004 https://www.dhs.gov/homeland-security-presidential-directive-12

DoDI 5400.11 Department of Defense Privacy and Civil Liberties Programs 01/29/2019 https://www.esd.whs.mil/Directives/issuances/dodi/

DoD 5400.11-R Department of Defense Privacy Program 05/14/2007 https://www.esd.whs.mil/Directives/issuances/dodm/

DoDD 8140.01 Cyberspace Workforce Management

10/05/2020 https://www.esd.whs.mil/Directives/issuances/dodd/

DoD 8570.01-M Information Assurance Workforce Improvement Program 12/19/2005 (Change 4: 11/10/2015) https://www.esd.whs.mil/Directives/issuances/dodm/

DoD 5220.22-M National Industrial Security Program Operating Manual (NISPOM) 02/28/2006 (Change 2: 05/18/2016) https://www.esd.whs.mil/Directives/issuances/dodm/

Army Directive 2014-05 Policy and Implementation Procedures for Common Access Card Credentialing and Installation Access for Uncleared Contractors 03/07/2014 https://armypubs.army.mil/ProductMaps/PubForm/ArmyDir.aspx

AR 25-2

Information Assurance 04/04/2019 http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx

AR 530-1

Operations Security 09/26/2014 http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx

AR 525-13

Antiterrorism 12/09/2019 http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx

AR 381-12

Threat Awareness and Reporting Program (TARP) (Section II, ¶ 2-4.b) 06/01/2016 http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx

AFI 10-245

Antiterrorism 03/28/2013 (Certified current 03/30/2017) https://www.e-publishing.af.mil/Product-Index/#/?view=pubs&orgID=10141&catID=1&series=-1&modID=449&tabID=131

AFI 31-101

Security Forces Standards and Procedures 08/18/2020 https://www.e-publishing.af.mil/Product-Index/#/?view=pubs&orgID=10141&catID=1&series=-1&modID=449&tabID=131

AFMAN 31-113

Security Forces Standards and Procedures 03/05/2013 Change 1:

12/02/2015 https://www.e-publishing.af.mil/Product-Index/#/?view=pubs&orgID=10141&catID=1&series=-1&modID=449&tabID=131

AFPD 17-1

Information Dominance Governance and Management 04/12/2016 https://www.e-publishing.af.mil/Product-Index/#/?view=pubs&orgID=10141&catID=1&series=-1&modID=449&tabID=131

AFMAN 17-1301

Computer Security (COMPUSEC) 02/12/2020 https://www.e-publishing.af.mil/Product-Index/#/?view=pubs&orgID=10141&catID=1&series=-1&modID=449&tabID=131

AFI 10-701

Operations Security 7/24/2019 (Change 1:

06/09/2020) https://www.e-publishing.af.mil/Product-Index/#/?view=pubs&orgID=10141&catID=1&series=-1&modID=449&tabID=131

16. FORMS

DD 1172-2

Application for Identification Card/DEERS Enrollment

I-9 Employment Eligibility Verification 10/21/2019 https://www.uscis.gov/sites/default/files/files/form/i-9.pdf

DD 441

Department of Defense Security Agreement Feb 2020 http://www.dtic.mil/whs/directives/forms/dd/ddforms0001-0499.htm

DD 250

Material Inspection and Receiving Report

TECHNICAL EXHIBIT 1

Deliverables Schedule

TECHNICAL EXHIBIT 2

Bi-Weekly Pick-Up Locations:

TECHNICAL EXHIBIT 3

On Call Pick-Up Locations:

image1.emf image2.emf