Attachment 3 - Performance Work Statement.doc

ATTACHMENT 3

PERFORMANCE WORK STATEMENT (PWS)

R391 SYSTEM LEVEL 4 DOWTY PROPELLER TRAINING

FOR HC-27J AND HC-130J AIRCRAFT

1.0 GENERAL

1.1 Background

The United States Coast Guard (USCG), Force Readiness Command (FORCECOM) manages training for aircraft maintenance technicians on the USCG aircraft. The USCG employs a bi-level maintenance structure consisting of depot level maintenance and organizational level maintenance. The USCG, Aviation Logistics Center (ALC) coordinates depot maintenance for the aircraft, which each air station is responsible for organizational level maintenance. The USCG operates the HC-27J and the HC-130J from multiple Air Stations throughout the continental United States (US).

1.2 Scope

This effort requires the Contrator to make available courses for training on the R391 Dowty Propellers installed on the HC-27J and HC-130J aircraft. The contractor shall provide training to the USCG personnel on R391 propeller maintenance through courses scheduled and held specifically and exclusively for USCG needs. The USCG requires four (4) courses annually with five (5) students attending each course.

1.3 OBJECTIVE

The R391 System Level 4 Dowty Propeller training will show the proper maintenace practices to ensure depot and organizational level maintenance is conducted properly. In order to ensure safe, economincal and effective operational employment of these aircraft, and in keeping with the excellent stewardship of American tax-payer resources, the USCG needs personnel properly trained in maintaining the R391 propeller system.

1.4 PERFORMANCE REQUIREMENTS SUMMARY.

This contract includes a Performance Requirements Summary (PRS) at PWS 9.0. The PRS plays an integral role in the administration of the contract. In addition to any applicable inspection clauses or other related terms and conditions contained in the contract, the PRS must serve as a primary tool for inspection and acceptance of services as facilitated by the Contracting Officer’s Representative (COR). Evaluation of the Contractor’s overall performance must be in accordance with the performance standards set forth in the PRS, and will be conducted by the COR. The PRS constitutes a material aspect of the contract and will not be changed or otherwise modified without prior written approval of the Contracting Officer.

2.0 SPECIFIC REQUIREMENTS/TASKS

The contractor will provide up to four (4) training courses per year for five (5) years to USCG personnel. Each course shall be composed of five (5) USCG students.

2.1 R391 SYSTEM LEVEL PROPELLER TRAINING

The Contractor shall deliver a training course in a one-week (5 day) session. The Contractor shall provide all needed training aids and equipment for each training located at the various USCG locations.The training shall take place in both a classroom setting and a shop/lab environment, with the majority of instruction time being “hands-on” with a R391 propeller. At a minimum, the training is to include the following major systems and sub-systems of the R391 propeller:

· Familiarization with the description and operations of the R391 propeller systems.

· Familiarization of propeller removal and installation procedures.

· Familiarization of propeller disassembly and reassembly procedures.

· Familiarization with inspectionof R391 propeller systems and components.

· Familiarization of propeller balance and rigging techniques.

Upon conclusion of the course, the Contractor will test the students on the subjects taught.

2.2 COURSE SCHEDULING

The course dates shall be scheduled by mutal agreement between the Contractor and the COR. The courses must be completed each year before September 30. However, unforeseen circumstances may interfere with this schedule and shall be re-scheduled by mutal agreement between the Contractor and the COR.

2.3 GENERAL REPORT REQUIREMENTS

The Contractor shall provide all reports in an electronic format usable by the Microsoft Office applications. All reports shall be submitted electronically via email, unless ortherwise agreed upon in writing.

2.4 COURSE COMPLETION REPORT

The Contractor shall submit a report documenting each students performance no later than (NLT) thirty (30) days of the completion of each course.

2.5 COURSE COMPLETION CERTIFICATION

A certificate of completion shall be provided to each USCG student who successfully completes the training course NLT 30 days after completion of the course.

2.6 STUDENT FEEDBACK REPORT

On the final day of each course, the Contractor shall distribute and collect a course feedback report from each student. The Contractor must send each completed feedback report to the COR NLT 30 days after the conclusion of each course. The feedback report will cover whether:

· The course aims and objectives were clearly explained.

· The instructor and training materials supported the learning objectives and were well organized.

· The training objectives outlined for the course were met during delivery of training.

· The quality of explanation and answers to questions were satisfactory.

· The training was delivered professionally and effectively.

· The skills and knowledge obtained from this training will assist the trainee in performing current job task.

· The practice “hands-on” training was sufficient and appropriate.

· The safety and hazardous related information were referenced.

· The training facilities were adequate and comfortable.

· The student was satisfied with course overall.

The feedback report will include an overall rating selection that measures the Contractors performance as unsatisfactory, satisfactory, or excellent.

3.0 CONTRACTOR PERSONNEL

3.1 QUALIFIED PERSONNEL

The Contractor shall provide qualified personnel with current Original Equipment Manufacturer (OEM) certification and perform all training requirements.

3.2 PROJECT MANAGER

The Contractor must provide a Project Manager who will be responsible for all Contractor work performed under this PWS. The Project Manager must be a single point of contact for the Contracting Officer and the COR. The name of the Project Manager, and the name(s) of any alternate(s) who will act on the Contractors behalf, in the absence of the Project Manager, must be provided to the Government as part of the Contractor's proposal. The Project Manager is further designated as Key by the Government. During any absence of the Project Manager, only one alternate must have full authority to act for the Contractor on all matters relating to work performed under this contract. The Project Manager and all designated alternates must be able to read, write, speak and understand English. Additionally, the Contractor must not replace the Project Manager without prior approval from the Contracting Officer.

3.2.1 The Project Manager must be available to the COR via telephone between the hours of 0800 and 1600 EST, Monday through Friday, and must respond to a request for discussion or resolution of technical problems within 24 hours of notification.

3.3 EMPLOYEE IDENTIFICATION

3.3.1 Contractor employees visiting Government facilities must wear an identification badge that, at a minimum, displays the Contractor name, the employee’s photo, employee name, clearance-level and badge expiration date. Visiting Contractor employees must comply with all Government escort rules and requirements. All Contractor employees must identify themselves as Contractors when their status is not readily apparent and display all identification and visitor badges in plain view above the waist at all times.

3.3.2 Contractor employees working on-site at Government facilities must wear a Government issued identification badge. All Contractor employees must identify themselves as Contractors when their status is not readily apparent (in meetings, when answering Government telephones, in e-mail messages, etc.) and display the Government issued badge in plain view above the waist at all times.

3.4 EMPLOYEE CONDUCT

Contractor’s employees must comply with all applicable Government regulations, policies and procedures (e.g., fire, safety, sanitation, environmental protection, security, “off limits” areas, wearing of parts of Department of Homeland Security (DHS) uniforms, and possession of weapons) when visiting or working at Government facilities. The Contractor must ensure Contractor employees present a professional appearance at all times and that their conduct must not reflect discredit on the US or the DHS. The Project Manager must ensure Contractor employees understand and abide by the DHS established rules, regulations and policies concerning safety and security.

3.5 REMOVING EMPLOYEES FOR MISCONDUCR OR SERCURITY REASONS

The Government may, at its sole discretion (via the Contracting Officer), direct the Contractor to remove any Contractor employee from DHS facilities for misconduct or security reasons. Removal does not relieve the Contractor of the responsibility to continue providing the services required under the contract. The Contracting Officer will provide the Contractor with a written explanation to support any request to remove an employee.

3.6 INSTRUCTORS

Each course instructor must have at least one (1) year of experience in teaching propeller training courses. In addition, each instructor must have at least one (1) year of experience maintaining and repairing aircraft propeller systems. Experience must be outlined in each instructor’s resume.

4.0 OTHER APPLICABLE CONDITIONS

4.1 SECURITY

Contractor access to classified information is not currently required under this contract.

4.2 Period of Performance

The period of performance for this contract is from the date of award until September 30, 2029.

4.3 PLACE OF PERFORMANCE

The primary place of performance will be at the USCG Air Stations, which will be determined by the COR.

4.4 HOURS OF OPERATION

Contractor employees must generally perform all work during the Air Stations working hours, Monday through Friday (except Federal holidays). However, there may be occasions when Contractor employees must be required to work other than normal business hours, including weekends and holidays to fulfill requirements under this PWS.

4.5 GENERAL REPORT REQUIREMENTS

The Contractor must provide all written reports in electronic format with read/write capability using applications that are compatible with DHS workstations (Microsoft Office Applications).

4.6 PROTECTION OF INFORMATION

Contractor access to information protected under the Privacy Act is required under this PWS. Contractor employees must safeguard this information against unauthorized disclosure or dissemination in accordance with the law and Government policy and regulation.

5.0 CONTRACTOR FURNISHED PROPERTY

The Contractor must furnish all training propeller and blade materials, equipment and services necessary to fulfill the requirements of this contract.

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