Attachment_3_-_Past_Performance_Questionnaire.docx

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Attached to
Software Maintenance and Development Support Servi Federal contract opportunity
Solicitation number
140G0221Q0074
Issued by
Department of the Interior US Geological Survey Office of Acquisitions and Grants

About this file

This document contains a past performance questionnaire for a federal contractor to submit references for a software maintenance and development support services solicitation from the United States Geological Survey.

The solicitation seeks past performance information on software maintenance and development support for the Edge/Continuous Waveform Buffer and Hydra systems to support the Advanced National Seismic Network. The contractor must provide the questionnaire to references for completed contracts, who will evaluate performance in areas such as quality, timeliness, and responsiveness. References are to rate performance on a scale and provide comments, with responses due by August 23, 2021. The questionnaire includes sections on technical performance, management, contractual compliance, and a question on default history and future award recommendation. Upon receipt, the references' evaluations will be considered when awarding the software maintenance and development support services contract.

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File Type Posted
Attachment_A-Questions_and_Answers-140G0221Q0074-Responses_to_Questions_0001.pdf PDF
Sol_140G0221Q0074_Amd_0001.pdf PDF
Attachment_1_-_DOL_Wage_Determination_2015-5419.pdf PDF
Attachment_2_-_Contractor_Non-Disclosure_Agreement.doc DOC document
Sol_140G0221Q0074.pdf PDF

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ATTACHMENT 3

Combined Synopsis/Solicitation 140G0221Q0074

SUBMIT TO CLIENT REFERENCES FOR PAST PERFORMANCE

PAST PERFORMANCE QUESTIONNAIRE

Items 1 and 2 in the Background Information are to be completed by the Vendor. Then provide the entire questionnaire to your Past Performance Reference (i.e. your client’s Technical Manager or Contracting Officer’s Representative). The Past Performance Reference is to complete Sections A, B, C, and D and forward all pages of the completed Past Performance Questionnaire to Lisa D. Williams, Contracting Officer, at ldwilliams@usgs.gov. Please ensure delivery no later than close of business 2:30 p.m. Mountain Daylight Time (MDT) on August 23, 2021.

BACKGROUND INFORMATION

1. CONTRACTOR INFORMATION:

Contractor Name:

Contractor Address:

Contract Number:

2. CLIENT/AGENCY INFORMATION:

Client/Agency Name:

Client/Agency Address:

Client/Agency Point of Contact:

Name:

Title:

Phone Number:

E-mail Address:

Title of Project:

Period of Performance:

Total Contract Value: $

Briefly describe the contract, including type of service performed, type of contract vehicle (IDIQ, task order, stand-alone contract, etc), and complexity of the work. Describe characteristics of the contract that are relevant in comparison to the USGS contract requirement such as scope, size, type of work, period of performance, variety of services, etc.

Briefly describe whether the level of effort (labor category selected to perform the work, quantity of personnel, number of hours) used to perform the service was defined by the agency or if the Offeror determined the level of effort based upon a performance work statement.

Did the Contractor encounter any noteworthy problems performing work? If so, please explain:

SECTION A – PERFORMANCE. Please provide rating and any explanatory or descriptive comments you may have. (See Page 5 – Past Performance Rating Guidelines – Description)

SCALE: E=Exceptional; VG=Very Good; S=Satisfactory; M=Marginal; U=Unsatisfactory; N=Not Applicable (N/A)

1. How would you rate the quality of the overall service provided? _____

1. How would you rate the quality of deliverables (reports, etc.)? ____

1. How would you rate the responsiveness of the contractor to emergency situations? ___

1. How would you rate the contractor's responsiveness to customer inquiries? ____

1. How would you rate the ability of the contractor to meet milestones? ____

1. How would you rate the contractor's communication with the Customer? ___

SECTION B – MANAGERIAL. Please provide rating and any explanatory or descriptive comments you may have. (See Page 5 – Past Performance Rating Guidelines – Description)

SCALE: E=Exceptional; VG=Very Good; S=Satisfactory; M=Marginal; U=Unsatisfactory; N=Not Applicable (N/A)

1. How would you rate the quality of the management support assigned to the project? ___

1. How would you rate the management of subcontractors? ___

1. How well did the contractor hire and retain trained, qualified employees? ___

1. How well did the contractor keep abreast of changes in Government regulations, Military Specs, local regulations, etc.? ___

1. How effective was the on-site management? ___

1. How would you rate the contractor’s ability to provide for seamless transition between departing and replacement employees? ___

1. How would you rate the contractor’s ability to develop innovative methods of performing functions on your project? ___

1. How would you rate the employee performance overall? ___

1. How would you rate the contractor’s overall responsiveness in terms of quality, timeliness, professionalism, and courtesy? ____

SECTION C - CONTRACTUAL ISSUES. Please provide rating and any explanatory or descriptive comments you may have. (See Page 5 – Past Performance Rating Guidelines – Description)

SCALE: E=Exceptional; VG=Very Good; S=Satisfactory; M=Marginal; U=Unsatisfactory; N=Not Applicable (N/A)

1. How would you rate the contractor's ability to meet any socio-economic subcontracting requirements? ____

1. How would you rate the contractor's cooperation in negotiating (both initial award and modifications)? ____

1. How would you rate the contractor's ability to control costs? ___

1. How would you rate the contractor's responsiveness to the Contracting Office? ___

1. How successful was completion of the project? Were there any show cause or cure notices issued; any default action or any other action related to completion? ____

SECTION D - BASIC ISSUES

1. Was the referenced contractor defaulted on the referenced contracting action or any other contracting action of which you are aware?

1. Would you award another contract action to this contractor?

1. Any additional comments?

PAST PERFORMANCE RATING GUIDELINES

The following definitions shall be used in the assessment of Contractor performance.

EXCEPTIONAL
Performance EXCEEDS MOST contractual requirements. The performance of areas being assessed was accomplished with few minor issues or concerns.
VERY GOOD
Performance EXCEEDS SOME contractual requirements. The performance of areas being assessed was accomplished with few minor issues or concerns, for which the Contractor’s corrective actions were highly effective.
SATISFACTORY
Performance MEETS contractual requirements. The performance of the areas being assessed contains minor issues or concerns, for which corrective actions taken by the Contractor were effective.
MARGINAL
Performance MEETS SOME contractual requirements. The performance of the areas being assessed includes significant problems, issues, or concerns for which corrective actions taken by the Contractor were only somewhat effective.
UNSATISFACTORY
Performance DOES NOT MEET contractual requirement. The performance of the areas being assessed includes serious problems, issues, or concerns for which the Contractor’s corrective actions were ineffective.
NOT APPLICABLE (N/A)
Performance information not recent or relevant as defined in the Solicitation. Unable to provide assessment.

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