Attachment 3 Janitorial Scope of Work_FY21_CroatanRD_2020.08.31.docx

CROATAN RANGER DISTRICT

National Forest of North Carolina

FY21 JANITORIAL SERVICES FOR RECREATION FACILITIES

SPECIFICATIONS AND STATEMENT OF WORK

SCOPE OF WORK

The Contractor shall provide all labor, transportation, management, equipment and supplies necessary to provide custodial services described herein for the Croatan Ranger District. All cleaning services shall comply with the most recent COVID-19 guidance from the Centers for Disease Control.

Note: This scope is not intended to be used for facilities directly impacted by an individual infected or suspected to be infected with COVID-19. If a facility is impacted by covid-19 the contractor will be given the opportunity to quote a deep clean.

DESCRIPTION

Contractor is to perform the following services at the sites listed on the Schedule of Items at the times and frequencies specified for each site herein.

GENERAL REQUIREMENTS

A. Contract Document: A copy of the contract must always be present at the rest area site for Contractor's employees' reference.

B. Materials and Equipment: All materials and equipment are to be provided by the Contractor; cleaning materials and supplies such as, but not limited to mops, brooms, paper towels, toilet tissue, plastic trash bags, waxed sanitary napkin disposal bags, bleach, etc.

C. Janitorial Supplies: Cleaning materials used shall be a product specifically manufactured for the surface to be cleaned and approved by the Contracting Officer or Contracting Officer Representative (COR) prior to use.

D. Cleaning and Disinfecting: The contractor shall clean all visible dirty surfaces using general detergents or cleaning products compatible with the surface materials being cleaned and in accordance with directions provided by the product manufacturer. Cleaning shall be accomplished per the current CDC guidelines for cleaning a facility (see link below).

The contractor shall wipe down all solid, high contact surfaces using a disinfectant from the EPA-registered list of products identified as effective against Novel Coronavirus SARS-CoV-2 (see link below) or other product containing the same active ingredient(s) at the same or greater concentration than those on the list. Contractor shall use the product in accordance with directions provided by the manufacturer. Examples of solid, high contact surfaces include but are not limited to handrails, door knobs, light switches, countertops, water faucets and handles, work surfaces, sinks, toilets and shower control handles or buttons, restroom stalls, toilet paper and other paper dispensers, door handles and push plates, and water cooler and drinking fountain controls. Disinfected surfaces should be allowed to air dry.

CDC cleaning guidelines: https://www.cdc.gov/coronavirus/2019-ncov/community/disinfecting-building-facility.html

EPA list of disinfectants: https://www.epa.gov/pesticide-registration/list-n-disinfectants-use-against-sars-cov-2

If a facility has had a suspected case or a confirmed case of COVID-19, then the current detailed guidelines from CDC must be followed to ensure a thorough and comprehensive disinfection and sanitization has been accomplished. https://www.cdc.gov/coronavirus/2019-ncov/community/organizations/cleaning-disinfection.html

E. Repairs: Contractor shall be responsible for damage (caused by the negligence of the Contractor or Contractor's employees) to buildings, fixtures, equipment and materials in connection with performance of this contract.

F. Work Signs - Out-of-Order, Cleaning/Servicing etc.: The Contractor shall place specified signs when cleaning/servicing any during operations. Every reasonable effort is to be made to keep the restrooms open at all times. The work/caution signs and barricades are a part of the contractor provided supplies.

G. Facilities Cleaning Log: The Contractor shall fill out the Facilities Cleaning Log using permanent marker and include date/time/initials; facilities cleaned/product used; and restocked supplies. The log will be provided by Forest Service staff.

H. Closing Area: The Contractor will not be allowed to close the area without instructions from the Contracting Officer or the Contracting Officer Representative (COR) unless an emergency occurs threatening public safety or loss of water on site.

I. Safety and Accident Protection: The Contractor shall comply with all applicable Federal, State, and local laws, ordinances, and regulations governing safety, health, and sanitation, and shall provide all safeguards, safety devices, and protective equipment, and shall take any other needed actions, on his own responsibility that are reasonably necessary to protect the life and health of employees on the job and the safety of the public, and to protect property in connection with the performance of the work covered by the contract.

The contractor shall wear all required Personal Protective Equipment (PPE) to ensure the safety of all employees. Disposable PPE must be disposed of after each performance to reduce the risk of cross contamination. Examples of required PPE would be:

a. Latex or nitrile gloves

b. Face shield

c. Face mask

d. Tyvek suits or other protective gowns

Note: additional PPE may be required as recommended by the cleaning and disinfectant product manufacturer.

J. Personnel Requirements:

1. General: The Contractor is to make his own review of the contract requirements for work included herein and in conjunction with actual job site conditions. The Contractor is responsible for all work included herein. The first priority of on-duty personnel shall be to maintain toilet facilities.

Additionally, the Contractor's personnel are to be polite and assist the public with information and aid in such a manner as to reflect favorably on the Forest Service and Contractor providing the service. The Forest Service reserves the right to require the Contractor to replace any employee deemed unqualified, displaying unfavorable personal conduct or appearance and/or making a bad reflection of the Forest Service to the public.

2. Staffing: The Contractor shall provide qualified personnel to satisfy the contract objective at all times. At least one (I) English speaking employee must be on duty during all staffing hours.

3. COVID-19: It is required that the contractor ensures that their employees/subcontractors/Independent Contractors (IC) are screened prior to performance to mitigate the risk of spreading COVID-19. In the event there is indication of a potential risk, the contractor is then responsible to remove the individual from the government facility. Prior to returning to work, this employee cannot show any signs of fever or COVID-19 symptoms for 72 hours.

K. Contractor Performance:

1. PERFORMANCE OF WORK

The Contractor's attention is directed to the need for the timely performance of services provided for under this contract because the health, safety and convenience of the public are the essence of the service. When the Contracting Officer or the COR observes the Contractor has failed to adequately perform any of the services for which the Contractor is responsible, the Contracting Officer or the COR will take the following action:

A. Non-Compliance: When services (janitorial cleaning) are not provided in accordance with the contract, the Contractor's Daily Operations Supervisor will be notified and directed to perform the services within twenty-four hours.

B. Follow-up on Non-Compliance: An inspection of non-compliance items will be made after twenty-four hours by the Contracting Officer. The Contractor's Daily Operations Supervisor will be asked to accompany the Contracting Officer's Representative during the inspection. If the inspection shows the item or items have been corrected or satisfactory and continuous progress is being made, the previous notice will be rescinded; however, if non-compliance still remains, the Contractor's Daily Operations Supervisor will be given notification in writing with copy of non-compliance mailed to the Contractor's company address.

C. Services Restored by the Contracting Officer: If the Contractor fails to prosecute the work as directed or fails to perform the work in a satisfactory manner, the Contracting Officer may proceed to have the work performed with other forces. The cost of the work so performed including materials, labor, and equipment will be deducted from payment due the Contractor on his contract

TRASH PICKUP

General: The term "Trash Pickup" includes both the removal of trash from trash receptacles and the area immediately outside (defined as a 30’ perimeter) the trash receptacles. Contractor shall provide all necessary labor, supplies, equipment, personal protective equipment, and materials for the maintenance of these areas.

A. Accessories

1. Trash Receptacles: Utilize Forest Service provided trash receptacles. Always use plastic liners in all trash receptacles. Empty all receptacles at each cleaning cycle, despite amount of prior use. Trash bags and loose litter left directly outside the trash receptacles shall be removed, up to 30’ away. Wash/scrub the inside and outside of each trash receptacle monthly to maintain odor free containers. Use disinfectant.

B. Trash Disposal:

1. Trash will be disposed of after each collection in an approved land field.

2. If recycling receptacles are collecting materials the contractor shall appropriately recycle these materials at an approved recycling center.

RECREATION AREA BUILDINGS

A. GENERAL:

Cleanings shall occur as stated below in the “Recreation sites and required work list.”

B. JANITORIAL SERVICES:

1. Clean all visible dirty surfaces using general detergents or cleaning products compatible with the surface materials being cleaned and in accordance with directions provided by the product manufacturer.

2. Wipe down all solid, high contact surfaces using a disinfectant from the EPA-registered list of products identified as effective against COVID-19.

3. Sweep and wet mop floors - dust walls and ceiling for cobwebs.

4. Empty all receptacles.

5. Refill dispensers including hand towels, hand soap and toilet paper

6. Clean toilet partitions, dispensers, waste receptacles and doors.

7. Sanitize/clean toilet bowls and toilet seats.

8. Sanitize/clean urinals.

9. Clean lavatories.

10. Clean hardware. (Push/pull plates, bars kick plates, etc.)

11. Clean mirrors.

12. Mop floor and scrub soiled spots with brushes when needed.

13. Remove graffiti (after COR has been notified and approves cleaning agent)

14. Sweep exterior building removing insect and animal nest.

15. Sanitize/clean water fountain.

16. Cleaning of exterior to keep clean of dirt, mildew, insect, or animal nests, etc.

17. Inspecting and reporting any need for major repairs such as leaks in roof, damage to doors, windows, gutters and downspouts, etc.

Recreation Sites and Required Work List

1. Cedar Point Campground (Open all year)

a. Bathhouse – 1,200 SF, 6 Toilets, 5 Showers– Triweekly cleaning (Monday, Wednesday, and Friday)

b. Trash removal- Triweekly removal, trash should be taken to dumpster within Cedar Point Campground).

2 Cedar Point Day-use/ Tideland trail trailhead (Open all year)- Triweekly cleaning & trash removal (M,W,F)

a. Bathroom- 250 SF, 2 Toilets, 2 sinks.

b. Trash removal- 2 trash cans, Triweekly removal (trash should be taken to dumpster within Cedar Point Campground).

3 Flanners Beach Campground (Open all year)

a. Bathhouse- 1500 SF, 3 showers, 6 toilets. Tri-weekly cleaning (M,W,F)

b. Trash removal- Triweekly removal, 4 Oyster point Campground (Open all year)

a. Vault toilet A- 100 SF, 1 toilet. Tri-weekly cleaning (M,W,F)

b. Vault toilet B - 200 SF, 2 toilets. Tri-weekly cleaning (m,w,f)

c. Trash removal (trashcans located in the middle of campground) 5 Black Swamp OHV Trail head (Open all year)

a. Vault toilet – 200 SF, 2 toilets. Weekly cleaning.

b. Trash removal- 1 double can. Weekly removal.

6 Brices Creek (Open all year)

a. Vault toilet 200 SF, 2 Toilets. Weekly Cleaning.

b. Trash removal- three receptacles spread throughout site.

7 Cahooque Creek (Open all year)

a. Vault toilet 100 SF, 1 toilet. Weekly Cleaning.

b. Trash removal- 1 double can. Weekly removal.

8 Dixon Field (Open all year)

a. Vault toilet-100 SF, 1 toilet. Weekly Cleaning.

b. Trash removal- 1 barrel. Weekly removal.

9 Haywood landing (Open all year)

a. Vault toilet- 100 SF, 1 toilet. Weekly Cleaning.

b. Trash removal- 1 double can. Weekly removal.

10 Island Creek Trailhead (open all year)

a. Trash removal- 2 double trash cans. Weekly removal.

11 Long Point boat ramp (Open all year)

a. Vault toilet- 100 SF, 1 toilet. Weekly Cleaning.

b. Trash removal- 1 double can. Weekly removal.

12 Pinecliff Equestrian Area (Open all year)

a. Vault toilet-100 SF, 1 toilet. Weekly Cleaning.

b. Trash removal- 1 double can. Weekly removal.