Attachment 3 - Estimated Pricing Template.xlsx
XLSX spreadsheet 9 KB Posted
- Attached to
- R499--VEO Contact Center
- Solicitation number
- 36C10X25Q0033
About this file
This is a pricing template spreadsheet attachment (Attachment 3) for a Veterans Experience Office (VEO) Contact Center RFI. The template includes labor categories for Program Manager, Deputy Program Manager, Program Manager Administrative Assistant, Supervisors, and Agents, with fields to input estimated hourly rates.
The template is part of RFI #36C10X25Q0033 from the VA Strategic Acquisition Center Frederick seeking information from SDVOSBs, VOSBs, and other small businesses for Tier 1 contact center staffing support. The requirement involves 24/7 contact center operations, program management, and service recovery support for VA benefits and services, with planned production starting in Q2 FY26 and delivery through Q2 FY30. Responses are due by January 15, 2025 at 4:30 PM EST and must include completed versions of this pricing template along with capability statements and the RFI questionnaire.
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Other files
| File | Type | Posted |
|---|---|---|
| Attachment 2 - VEO Contact Center RFI Questionairre.docx | DOCX document | |
| 36C10X25Q0033.docx | DOCX document | |
| Attachment 1 - Performance Work Statement Draft.pdf |
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Text version
Sheet1
| Attachment 3 Estimated Pricing Template | |
| Labor Category | Estimated Hourly Rate |
| Program Manager | $ - 0 |
| Deputy Program Manager | |
| Program Manager Administrative Assistant | $ - 0 |
| Supervisors | $ - 0 |
| Agents | $ - 0 |
File details come from the government source that posted it. Updated .