Attachment 3 - Acceptable Quality Level Performance Monitoring Techniques.pdf

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Attached to
Kitchen Attendant Services Federal contract opportunity
Solicitation number
W50S9222Q9012
Issued by
Department of the Army National Guard

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Pennsylvania Air National Guard (PANG)

Acceptable Quality Level (AQL) Performance Monitoring Techniques.

Dated: 24 June 2022

Performance Objective Performance Standard Acceptable Quality Levels

(AQL)

Surveillance Method / By Whom

1.4.10

Identification of Contractor Employees

100% of the Contractors have a badge denoting them from other employees

100% Compliance. 100% monthly monitoring/COR or designated Government employee

3.1.2

Drain Cleaning

Drains will be free of any debris at the end of each duty day .

100% Compliance at end of day inspection

End of day inspection COR or designated Government employee

3.1.3

Floor Care

The floors will be free of all debris at the end of the last duty day and mopped.

100% Compliance at end of day inspection

End of day inspection/ COR or designated Government employee

3.2 Supplies

Cleanliness and availability

Cookware, Serveware, Tableware, and Utensils will be available at all times for customer/food preparation staff use.

Customer/food preparation staff will have zero wait time for supplies

Customer Feedback/ COR or designated Government employee

3.3 Supplies

replenishment

Condiments and Tableware will be available at all times for customer use

Customer/food preparation staff will have no more than 1 minute wait time for supplies

Random checks/customer Feedback/ COR or designated Government employee

3.4 Equipment

Cleanliness

Equipment, Coolers, Refrigerators, Freezers, Hoods, Clipper are kept clean and free of debris by the end of the day

100% Compliance at end of day inspection

End of day inspection/ COR or designated Government employee

3.5 Dining Room Tasks Tables, chairs, floors, are

kept clean and free of debris by the end of the day

100% Compliance at end of day inspection

End of day inspection/ COR or designated Government employee

3.6 Miscellaneous

Tasks

Trash receptacles are cleaned, cobwebs removed by the end of the last duty

100% Compliance at end of day inspection

End of day inspection/ COR or designated Government employee

3.7 Sanitation

Requirements

All contractors will maintain cleanliness and grooming standards per the PWS

100% Compliance throughout the day

Random Sampling/COR or designated Government employee

3.7.9 ServSafe Food

Handlers Certified

All staff will be ServSafe Food Handlers certified prior to the first day of work

100% Compliance Contractor Submitted to

KO/COR

File details come from the government source that posted it. Updated .