Attachment 2- Statement of Work.pdf

Attachment 2

Statement of Work (SOW)

3D Printer Service Maintenance Agreement

70Z03824QK0000006

1.0 General

1.1 Scope

The United States Coast Guard (USCG), Aviation Logistics Center (ALC) requires a

Service Maintenance Agreement (SMA) in support of the Fortus 450MC 3D printer in accordance with (IAW) the Original Equipment Manufacturer (OEM) specifications. The

Contractor shall provide trained and qualified personnel to perform these services.

2.0 Requirements

2.1 Service Maintenance Agreement

The Contractor shall provide SMA services per Attachment 5 - Maintenance Service Terms and

Conditions. Website: US Maintenance Service Terms and Conditions (stratasys.com) The following items are included in the SMA, this list is not all inclusive of the SMA coverage.

• Onsite service, spare parts and PolyJet waste containers are included

• Service consumables are not included

• Preventative Maintenance at factory recommended intervals

• Onsite and emergency service visits within 3 business days

• Product updates and/or modifications

• Preventative maintenance kit

• Software maintenance update releases

• Hardware updates, excluding upgrades.

• User training courses

• Technical phone support as needed. Monday thru Friday 8a.m. to 5p.m. (CST).

2.1.1 Description of Printer

Manufacturer Machine Type Model Number Part Number

Stratasys, Inc. 3D Printer Fortus 450MC 155-11000

3.0 Contractor Personnel

3.1 Qualified Personnel

The Contractor shall provide qualified personnel to perform all requirements specified in this

SOW. The Contractor shall be an authorized distributor of the OEM and shall be authorized by the OEM to perform the maintenance, repair, and calibrations on the printer.

3.2 On-Site Visits

All on-site visits will be coordinated with the Industrial Operations Division Engineering

Officer, AVI3 Hayward D. Workman; Phone (252) 335-6132. The Contractor shall ensure that the contractually required level of support for this requirement is maintained during the onsite visit.

https://www.stratasys.com/en/legal/u-s-maintenance-service-terms-and-conditions/

3.3 Contractor Representative

The Contractor shall provide a single POC that shall be responsible for all Contractor work performed under this SOW. The Contractor shall provide the name of the POC and the name(s) of any alternate POCs authorized to act for the Contractor in the absence of the primary POC before the start of performance. The primary POC and all designated alternates shall be able to read, write, speak and understand English.

3.4 Identification of Contractor Employees

The Contractor shall ensure all employees present a professional appearance appropriate for the position held. All Contractor personnel shall be identified by a distinctive nameplate, emblem, or patch attached in a prominent place on an outer garment so as not to present a Foreign Object

Debris (FOD) hazard and clearly identifying the employee as a representative of the contracted firm.

4.0 Policies and Regulations

4.1 Compliance with Local Regulations, Instructions, Directives

Contractor personnel shall comply with all local base regulations, instructions, directives, orders, and special procedures as promulgated by the Commanding Officer, USCG Base Support Unit

(and all tenant commands), Elizabeth City, NC.

4.2 Removing Employees for Misconduct or Security Reasons

The Contracting Officer may direct the Contractor to remove any Contractor employee from

USCG facilities for misconduct or security reasons. Removal does not relieve the Contractor of the responsibility to continue providing the services required under the contract. The Contracting

Officer will provide the Contractor with a written explanation to support any request to remove an employee.

4.3 Tobacco Policy

The USCG prohibits the use of smoking tobacco and smokeless tobacco in the workplace to protect the health of all its workers. The workplace includes any area inside or outside of a building or facility under the custody and control of the USCG where work is performed by active duty personnel, civilian employees, or personnel under contract to the USCG. The use of tobacco is prohibited in all USCG Government vehicles (including Cushman type), in all USCG aircraft, floating unit, or any other aircraft contracted for use in the USCG. The use of tobacco products (smoking and smokeless) is permitted only in designated areas as defined in USCG

ALC Instruction 6280.1 (series). Contractors may only use tobacco products in designated smoking areas and are accountable for appropriately discarding their smoking material and/or spit tobacco. Tobacco spit and residue shall be held in containers with sealing lids to prevent odor and accidental spills and disposed of in a sanitary manner that prevents public exposure.

Employees caught violating the tobacco policy may be subject to immediate removal IAW section 9.2.

4.4 Environmental, Safety, And Occupational Health (ESOH)

The Contractor is solely responsible for compliance with all federal, state and local laws, including but not limited to the Occupational, Safety and Health Act (OSHA) (Public Law 91-

596) and the resulting standards, OSHA Standard 29 CFR 1910 and any ALC Instructions as applicable, and the protection of their employees. Note: ALC Instructions are annotated because many of the USCG/ALC standards exceed the OSHA standard criteria. If a conflict is noted, the most stringent requirement takes precedence. The Government shall assume no liability or responsibility for the Contractor's compliance or non-compliance with such requirements. In addition, the Contractor is required to flow down the safety requirements/specifications to all subcontracts/subcontractors. Safety requirements listed herein that do not concern Contractor’s operations or services shall be considered self-deleting as mutually agreed by the Contracting

Officer and the Contractor.

The Contractor shall ensure their employees are made aware that the performance of these services will occur in industrial areas. The industrial complex at ALC has the potential to expose workers to hazardous materials, which may include, but is not limited to hexavalent chromium, cadmium, beryllium, lead and others. Areas where exposures are expected to exceed the permissible exposure limits set by 29 CFR 1910 Occupational Safety and Health Standards, Subpart Z - Toxic and Hazardous Substances are clearly marked as regulated areas. There may also be contact hazards with these materials during cleanup of dust, metal shavings, etc. The

Contractor shall ensure proper protective measures are taken to ensure contracted employees are protected from these hazards, including the use of personal protective equipment. While working in regulated areas where the exposure to hazardous dust is expected, the USCG recommends, at a minimum, the use of Powered Air Purifying Respirators (PAPR) with a protection factor of 1000 when exposure levels may reach the OSHA permissible exposure levels.

The Contractor shall be subject to safety inspections of its work sites by the Government.

Contractor safety records shall be available upon request by the Contracting Officer. The

Contractor shall be liable for, and shall indemnify and hold harmless the USCG against, all actions or claims pertaining to the “personal” safety requirements of employees. The Contractor shall provide all personal protective equipment (respiratory protection, hearing protection, gloves, steel-toed shoes, safety glasses, protective clothing, etc.). In addition, the Government is not responsible for medical examinations, hearing testing, substance abuse testing, or any other type of testing for Contractor employees.

5.0 Travel

5.1 Travel Policy

Performance under this contract will require travel by Contractor personnel. If travel is required, the Contractor is responsible for making all necessary arrangements for its personnel. These include but are not limited to: medical examinations, immunizations, passports/visas/etc., and security clearances.

6.0 Delivery Requirements

6.1 Government Required Delivery for Priced CLINs

The following table shows the required delivery for printer maintenance. The required delivery dates remain the same for all respective option years.

CLIN Item Description

IAW

Section Due No Later Than:

Service Maintenance

Agreement – Emerald

Care 450 (FY24)

2.1 As Required

Service Maintenance

Agreement – Emerald

Care 450 (FY25)

2.1 As Required

Service Maintenance

Agreement – Emerald

Care 450 (FY26)

2.1 As Required

7.0 Government Required Delivery for Not Separately Priced (NSP) CLINs

NSP CLINs represent items that are provided by the Contractor to the USCG at no additional cost. The following table shows the required delivery for each NSP CLIN listed in the schedule.

Early deliveries, when appropriate, are desired and acceptable. The required delivery dates remain the same for all respective option year CLINs.

CLIN Item Description Due No Later Than:

0004 Certificate of Calibration Within thirty (30) days of the annual visit

0005 Calibration Decal At time of service.

0006 Maintenance Report Within thirty (30) days of visits

7.1 F.O.B. Point

The F.O.B. point for shipments under this contract is F.O.B. Destination. Prices in the schedule include all applicable customs, duties, taxes and shipping charges; therefore, no additional charges for shipping will be allowed unless indicated by a bilateral modification to the individual delivery order.

8.0 Contract Information

8.1 Period of Performance

The period of contract performance includes a twelve-month base period and if exercised two, twelve-month option periods.

8.2 Place of Performance

The primary place of performance:

Aviation Logistics Center

1664 Weeksville Road

Elizabeth City, NC 27909

8.3 Hours of Operation

The Contractor shall perform all work between the hours of 0700 and 1630 Eastern Standard

Time, Monday through Friday (except Federal holidays). However, there may be occasions when the USCG will require the work to be completed during other than normal business hours, including weekends and holidays. In these instances, the USCG will work with the Contractor to establish the schedule.

8.4 Inspection and Acceptance Criteria

All work is subject to Government Quality Assurance (QA) review in process and upon completion for compliance with requirements, instructions, specifications, shop practices and procedures. Any work that is considered unsatisfactory shall be corrected at no additional cost to the USCG. Work will not be accepted by the Government until the QA inspector considers all work complete and acceptable.

9.0 Invoicing

9.1 Invoicing Instructions

Unless otherwise specified in the schedule or on individual task orders issues under this contract, the contractor’s invoice shall be submitted IAW FAR 52.212-4 to the designated billing office for payment as noted below. The Contractor is HIGHLY encouraged to submit invoices electronically to ALC-Fiscal@uscg.mil.

Chief, Fiscal Branch

USCG ALC

Fiscal Branch, Bldg. 63

1664 Weeksville Road

Elizabeth City, NC 27909

Contract Number: (To be assigned at time of issuance)

9.2 Payment Information

All payments will be made electronically IAW FAR 52.232-33. The contractor may submit the invoice once services have been completed. The invoice will not be approved until all services have been received.

mailto:ALC-Fiscal@uscg.mil