Attachment 2 - Statement of Work.pdf

REPAIR AND/OR OVERHAUL OF TAIL ROTOR SERVO,

SERVO CONTROL & SELF REGULATING PUMP

STATEMENT OF WORK (SOW)

SOLICITATION 70Z03822RB2000007

ATTACHMENT 2

1.0 SCOPE

1.1 The United States Coast Guard (USCG), Aviation Logistics Center (ALC), Short Range Recovery

(SRR) Product Line has a requirement for the test, evaluation, repair, and/or overhaul of components listed in the Schedule. Work shall be performed using the Original Equipment Manufacturers (OEMs’)

Component Maintenance Manuals (CMMs). The OEMs are Safran Landing Systems (Cage Code

F6137), and Goodrich Actuation Systems (Cage Code F1688). The Contractor shall provide all necessary parts, materials, labor, tooling, test equipment, and facilities to evaluate, repair, and/or overhaul the components listed in the Schedule. The Contractor shall provide technical support services, support product improvement efforts, and updates to the OEM(s) CMM(s) and Technical Orders. All components (except the Landing Gear Hydraulic and Hydraulic Regulator units) are Flight Critical

Aircraft Parts and Serial Number (SN) tracked. Work under this contract shall be performed at the

Contractor’s facility.

2.0 APPLICABLE DOCUMENTS

2.1 Applicable Commercial Documents.

2.1.1 OEM(s) CMM(s) and other applicable technical specifications for the components set forth in the

Schedule.

2.1.1.1 The Contractor must have access to required CMM(s), repair and/or overhaul specifications, and test and acceptance criteria and any other required data to ensure all components are tested, evaluated, repaired, or overhauled in accordance with (IAW) the OEMs’ current specifications and procedures. The USCG may review repair and/or overhaul manuals and performance/test/acceptance criteria as required. Original design or functional capabilities of the end item and parts thereof shall not be changed unless authorized or directed by the requirement of this SOW.

2.1.1.2 OEM documents are not available from the USCG and may be obtained from the applicable OEM, Safran Landing Systems (Cage Code F6137), and/or Goodrich Actuation Systems (Cage Code F1688). The

Contractor must have access to all applicable documents and the ability to obtain updated editions. The USCG does not own nor can it provide the technical documents specified herein. Neither the closing date for receipt of proposal nor contract award will be delayed pending receipt of these documents.

2.2 Government Documents. The following specifications, standards, and handbooks of the latest revision at the date of the original release of this specification listed below form a part of this specification to the extent specified herein. Copies may be obtained by written request and approved by the Contracting Officer (KO). For some documents, the Contractor shall complete DHS Form 11000-6, Sensitive but Unclassified Information

Non-Disclosure Agreement and e-mail the signed documents to the KO prior to issuance of that document

2.2.1 USCG Documents

2.2.1.1 USCG Maintenance Procedure Card (MPC)

32014.1 Rev D Inspection 07 May 2020

STATEMENT OF WORK (SOW)

2.2.1.2 USCG Technical Orders that support components set forth in the Schedule.

2.2.2 Federal Aviation Administration (FAA) Advisory Circulars (AC)

AC 43-4B Corrosion for Aircraft 11 Sep 2018

2.2.2.1 A copy of these circulars are available at www.faa.gov.

2.2.3 Military Specifications

MIL-PRF-81322G Grease, Aircraft, General Purpose, Wide Temperature 24 Jan 2005

Range, NATO Code G-395.

MIL-PRF-81733 Sealing and Coating Compound, Corrosion Inhibitive 22 Aug 2019

2.2.3.1 The USCG will not provide a copy of these Performance Specifications. It is up to the Contractor to obtain a copy and maintain the most updated versions.

2.3 Military Standards

MIL-STD-2073-1E Department of Defense Standard Practice for Military 22 Apr 2019

Packaging

2.4 Occupational Safety and Health Standards

1910.1025 Lead

1910.1026 Hexavalent Chromium

1910.1027 Cadmium

2.4.1 A copy of these standards are available at www.osha.gov.

2.5 Precedence. In the event of a conflict or ambiguity, the following order of precedence among documents shall govern:

a. USCG specifications and procedures, including this SOW and referenced documents

b. OEM specifications and procedures

2.6 Section References. Within this SOW, references to a given section number shall imply reference to all subsections. Where a group of sections is referenced, such as Section 4.2.1 through 4.9, the word inclusive after

Section 4.9 is implied whether or not actually stated.

3.0 CONTRACTOR REQUIREMENTS

3.1 FAA Approved Repair Facility and OEM Approved. The Contractor shall be either an FAA

Approved Repair Facility or a European Aviation Safety Agency (EASA) approved repair facility, in addition to being an OEM authorized repair facility, for the components listed in the Schedule of Services. Components http://www.faa.gov/ http://www.osha.gov/

STATEMENT OF WORK (SOW)

repaired and/or overhauled and delivered to the Government shall be certified airworthy and ready for installation (RFI) on USCG aircraft.

3.2 Certifications. The Contractor shall maintain all certifications throughout the duration of the contract.

The Contractor shall notify the KO in writing, no later than ten (10) calendar days after any change, when the

Contractor has a change in their certification status, and shall disclose all facts relevant to the change.

4.0 TEST/EVALUATION/REPAIR/OVERHAUL REQUIREMENTS

4.1 Test and Evaluation (T&E)/No Fault Found. The firm-fixed price Test and Evaluation/No Fault

Found Fee in the Schedule will be granted if, after visual and functional inspections, an item is discovered to meet manufacturer’s minimum performance specifications as designated by the CMM, and requires no parts or labor. If a fault is found, the Contractor shall determine if the component needs to be repaired, overhauled, or is

Beyond Economical Repair (BER). The Contractor shall notify the KO in writing of the applicable material condition and identify the task order and line item number(s). The task order and applicable line item number(s) will either be reduced or increased from the firm fixed price by issuance of a modification to the task order. For components identified to be repaired, the Contractor shall follow the guidelines outlined in Section

4.2. For components identified to be overhauled, the Contractor shall follow the guidelines outlined in Section

4.3. For components identified to be Beyond Economical Repair (BER), the Contractor shall follow the guidelines outlined in Section 4.5.

4.2. Repair Procedures. Non-Ready for Issue (NON-RFI) components shall be repaired IAW with the

OEMs’ most current CMM(s) and shall also include repair and/or replacement of all related components.

Components shall be repaired for the specific fault for which they were returned. A DD Form 1577-2/1577-3, Unserviceable (Repairable) Tag-Material, or CG-1577-A (11-90), Unsatisfactory Report Tag, will be attached to each non-RFI item describing faults. The Contractor shall perform an inspection and correct deficiencies found. This shall include, but is not limited to, replacement of missing or broken parts and the removal of any foreign matter or corrosion.

The quantities indicated in the Schedule represent the estimated quantities of components anticipated for repair as set forth by the Government.

Firm-fixed pricing shall be inclusive of all necessary parts, labor, materials, and facilities to affect the repair and/or overhaul of the items listed in the Schedule, which include the following part numbers (P/N) for each component as outlined below:

Self Regulating Pump P/N C24160022-2:

Bolt (P/N A80324-7)

Shoe Piston (P/N A88721)

Ring Retaining (P/N A80312)

Spring Helcal Comp (P/N 2778-97500)

Cage (P/N SB55415/C)

Ring Threaded (P/N A80343)

End Fitting (P/N A81953-2)

STATEMENT OF WORK (SOW)

Servo Control P/N SC8033-2 or SC8034-2:

Gasket 9-8X18-2X2 (P/N 520509411)

Viton Sleeve (P/N 54218-04)

Collier Isoclip Inox C168 (P/N 715243026)

Flange (P/N 800644)

Plug Male M12X100 (P/N 801915)

Plug Male M12X100 (P/N 801916)

Seal (9-4X16X1-5) P/N 520509411)

Box Stripped (P/N 800646)

Connector (P/N A983-0A-10-05)

Tail Rotor Servo P/N SC7282 or SC7283:

Dowel (P/N) 801124)

Lock Plate (P/N 801188)

Dowel (P/N 801709)

Ring (P/N 801155)

Bushing (P/N 135514)

Washer (P/N 23111AG080L)

Plug (P/N 801916)

Lock Plate (P/N 801518)

Plate (P/N 132084)

Lock Plate (P/N 801189)

Box (P/N 800646)

Tie Rod (P/N 801195)

Cover (P/N 813453)

Rotation Stop Screw (P/N 801435)

Landing Gear Hydraulic Unit P/N 97168-100:

Hydraulic Regulator P/N 97166-300:

NOTE: If any of the above parts are not needed to repair the component, the Contractor must notify the

Contracting Officer and a task order modification will be issued to reduce the repair price.

4.3 Overhaul Procedures. Non-RFI components shall be overhauled as required and shall include all necessary repairs to return the items listed in the Schedule to a serviceable condition and ready for installation on aircraft. All work shall be completed IAW the OEM’s CMMs and the SOW. Contractors shall factor this information into their firm-fixed pricing provided in the Schedule contract line item numbers (CLINs). The quantities indicated in the Schedule represent the estimated quantities of components anticipated for overhaul as set forth by the Government.

Firm-fixed pricing shall be inclusive of all necessary parts, labor, materials, and facilities to affect the overhaul and repair of the items listed in the Schedule, in addition, the following piece part numbers for each component as outlined below:

STATEMENT OF WORK (SOW)

Self Regulating Pump P/N C24160022-2:

Bolt (P/N A80324-7)

Shoe Piston (P/N A88721)

Ring Retaining (P/N A80312)

Spring Helical Comp (P/N 2778-97500)

Cage (P/N SB55415/C)

Ring Threaded (P/N A80343)

End Fitting (P/N A81953-2)

Servo Control P/N SC8033-2 or SC8034-2:

Gasket 9-8X18-2X2 (P/N 520509411)

Viton Sleeve (P/N 54218-04)

Collier Isoclip Inox C168 (P/N 715243026)

Flange (P/N 800644)

Plug Male M12X100 (P/N 801915)

Plug Male M12X100 (P/N 801916)

Seal (9-4X16X1-5) P/N 520509411)

Box (P/N 800646)

Connector (P/N A983-0A-10-05)

Tail Rotor Servo P/N SC7282 or SC7283:

Dowel (P/N) 801124)

Lock Plate (P/N 801188)

Dowel (P/N 801709)

Ring (P/N 801155)

Bushing (P/N 135514)

Washer (P/N 23111AG080L)

Plug (P/N 801916)

Lock Plate (P/N 801518)

Plate (P/N 132084)

Lock Plate (P/N 801189)

Box (P/N 800646)

Tie Rod (P/N 801195)

Cover (P/N 813453)

Rotation Stop Screw (P/N 801435)

NOTE: If any of the above parts are not needed to overhaul the component, the Contractor must notify the Contracting Officer and a task order modification will be issued to reduce the overhaul price.

Alternate replacement parts must have clear traceability back to the manufacturer by OEM(s) certification and meet all OEM(s) requirements. The Contractor shall provide written notification to the KO when an alternate replacement part is requested to be used. This written notification shall identify the P/N, unit price, the manufacturer, and shall include evidence of OEM(s) or USCG approval to use the alternate part as part of the

STATEMENT OF WORK (SOW)

repair process. Authorization to use an alternate replacement part will be provided by a modification to the applicable task order.

Non-RFI components shall be overhauled when Time-Since-Overhaul (TSO) is equal to or greater than 60% of the scheduled Time-Between-Overhaul (TBO) recommended by the OEM. If the Contractor determines that a component sent for repair requires overhaul, the Contractor shall immediately provide written notification to the

KO prior to proceeding. In no case shall the price on the order be exceeded without written authorization from the KO via modification to the task order. Documentation requirements specified for repair components also apply to overhauled components.

4.3.1 Self Regulating Pump TBO 3,000 60% = 1,800 hours or greater

P/N C24160022-2

Servo Control TBO 3,000 60% = 1,800 hours or greater

P/N SC8033-2

P/N SC8034-2

Tail Rotor Servo TBO 3,000 60% = 1,800 hours or greater

P/N SC7282

P/N SC7283

4.3.2 The following components will be removed because of time limitations and shall be overhauled as required by the OEM Service Bulletin and Service Letter:

Self-Regulating Pump P/N C24160022-2 3,000 hour Overhaul

Servo Control P/N SC8033-2 3,000 hour Overhaul

P/N SC8034-2

Tail Rotor Servo P/N SC7282 3,000 hour Overhaul

P/N SC7283

4.4 Other Requirements

4.4.1 Self Regulating Pump, P/N C24160022-2, Liner Replacement. Pump with Time-Since Repair/Overhaul

(TSR/TSO) ranging from 1,000 to 1,440 hours will be removed for the purpose of replacing the Liner, P/N

A81222. The Contractor shall disassemble and inspect each pump returned for liner replacement. After inspection, the Contractor shall install a liner replacement kit consisting of the following parts:

Liner P/N A81222 1 ea.

Seal P/N BT5-72 2 ea.

Packing P/N BT63-4 1 ea.

Packing P/N BT82-4 1 ea.

STATEMENT OF WORK (SOW)

After installation of the liner replacement kit, the Contractor shall re-assemble and perform operational tests

IAW the CMM on each pump. The Overhaul Firm Fixed Price shall include the parts listed for the liner replacement kit listed above. If failures unrelated to the liner replacement are discovered, the Contractor shall request authorization to perform a repair and/or overhaul which is priced in the schedule.

4.4.2 The Contractor shall replace Circuit Board, P/N 802170 as a precaution for the Main and Tail Rotor

Servo Controls, part numbers SC7282 and SC7283. This is applicable when Non-RFI components are turned in for repairs and/or overhauls and the specific faults cannot be duplicated. This task will be considered over and above IAW with Section 4.9 Over and above Separately Priced Replacement Parts (SPRP).

4.4.3 The Contractor shall inspect and repair the wiring and connector of the isolation Solenoid P/N 121F5402 on the Hydraulic Regulator Block P/N 97166-300. This task shall be included with the repair firm-fixed price.

4.4.4 Work under this contract shall be performed at the Contractor’s facility or USCG approved facility. The

Contractor shall provide all necessary parts, materials, labor, tooling, test equipment, and facilities to evaluate and repair and/or overhaul the components listed at the firm-fixed prices listed in the Schedule. The Contractor shall perform all repairs and/or overhaul IAW applicable OEM CMMs, other repair specifications in lieu of an applicable CMM, and/or applicable test/acceptance criteria. Any deviations must be approved by USCG.

4.4.5 All parts must be thoroughly cleaned IAW applicable CMMs or FAA AC 43-205, to ensure they are as free as practicable of all hazardous dust to include hexavalent chromium, cadmium, lead, etc., prior to being returned to ALC. ALC may take random samples of parts to ensure they are free as practicable of all hazards.

Information on these hazards can be found in Occupational Safety and Health Standards 1910.1025, 1910.1026, and 1910.1027.

4.5 Beyond Economical Repair (BER). After receipt of a quotation for over and above repair items, the

KO may determine that an item is BER and will provide a written modification to the Contractor. Because of the non-availability of the parts the KO will consider an item BER when the cost to repair a service life extension part exceeds 80 percent of the price of a new unit, however, the KO is not bound by that number and will make all final BER Determinations. The KO will provide disposition instructions (either to scrap the item at the Contractor’s facility or to return the item to ALC) for all items that are considered BER. The Contractor shall not dispose of an item until they have notified by a written modification to the order. When returning the item to ALC, the item shall be clearly marked as “BER” with the supporting evidence. The Contractor will be authorized the firm-fixed Test and Evaluation fee established in CLINs 0001 - 0010, and subsequent option periods, for items returned “As-Is”.

4.6 Failure Data Report. The Contractor shall submit a failure data report for each repaired, overhauled and/or BER component. This report shall include National Stock Number (NSN), P/N, S/N, nomenclature, date of repair, overhaul, and/or BER, contract number, task order number, CLIN, description of the failure, the

USCG’s reported failure, a listing of parts repaired, overhauled, and/or BER and a listing of parts replaced. The report shall also include service bulletins that were previously incorporated and performed during the course of current repair. The Contractor’s work order may be used to satisfy this requirement if it includes the information requested above. This report shall be attached to the packing slip and shipped with the component.

STATEMENT OF WORK (SOW)

4.7 Corrosion. USCG aircraft operate primarily around salt water, at low altitude, and are subject to corrosion. During inspection and functional test, the presence of corrosion in a component shall constitute reason for a more thorough disassembly and inspection. Should corrosion be found, disassembly shall be made to the extent necessary to remove corrosion or replace the part, or parts, affected. Corroded parts shall be replaced, except in those cases where removal of corrosion from a part will not impair efficiency or safe operation of the part. Corrosion removal and treatment of affected areas will be accomplished IAW manufacturer's specifications. If not addressed in the manufacturer's specifications, the Contractor shall use

FAA AC 43-4B.

4.8 Environmental Requirements. All parts must be thoroughly cleaned IAW applicable CMMs and

OEM specifications to ensure they are as free as practicable of all hazardous dust to include hexavalent chromium, cadmium, lead, etc., prior to being returned to ALC. ALC may take random samples of parts to ensure they are free as practicable of all hazards. Information on these hazards can be found in Occupational

Safety and Health Standards 1910.1025 (lead), 1910.1026 (Hexavalent Chromium) and 1910.1027 (Cadmium).

4.9 Separately Priced Replacement Parts (SPRP). The repair and overhaul prices, specified in the

Schedule of Services, include the replacement of systematic parts as well as those piece parts/part numbers listed in Section 4.1 & 4.2. The following is a list of the SPRPs:

Actuator (P/N 803729)

Block Assembly Cylinder (P/N GA70657-2)

Body (P/N A81213-1)

Body (P/N 4000S040)

Body No.1 Assembly (P/N 803395)

Circuit Board (802170)

Cup Assembly (P/N 801400)

Electro Distributor (P/N 97241-120)

* Electro Distributor (P/N 97241-120) - Recovered IAW CMM 32-39-13

Lever (P/N 4000U149)

Lever (P/N 4000U151)

Lever Assembly (P/N 801541)

Liner Assembly (P/N GA70525-3)

Link Rod Assembly (P/N 4000S148)

MOD Kit (P/N Y020-06000-01-1)

Piston (P/N 132140)

Piston Assembly (P/N 805189)

Plate Assembly Cradle (P/N GA70653-2)

Roller Ball Bearing (P/N PR70339-3)

Stop Lever Assembly (P/N 800442)

Stop Lever (P/N 801422)

Swash Plate Assembly (P/N GA70926-1)

If the SPRPs require replacement, the Contractor shall contact the KO before proceeding with the repair and/or overhaul process. The Contractor shall provide written notification to the KO within fifteen (15) calendar days, STATEMENT OF WORK (SOW) after test and evaluation, when any of the SPRPs, specified in the solicitation schedule, are required. All replacement parts shall be new. This notification shall include a list by part number, nomenclature and quantity of all the separately priced replacement parts required. The KO will either provide a modification to the task order authorizing use of the separately priced replacement parts or provide disposition instructions.

The Government reserves the right to provide separately priced replacement parts as Government Furnished

Material (GFM) on an as-needed basis as determined by the KO.

4.10 Over and Above Non-Priced Exclusion Parts. If any piece part not listed in Sections 4.1, 4.2, and/or on the SPRP, which is found unserviceable during test and evaluation that are outside the repair and/or overhaul scope of the OEMS’ CMM and require replacement, the Contractor shall contact the KO before proceeding with the repair and/or overhaul process. The Contractor shall provide written notification to the KO within fifteen (15) calendar days, after test and evaluation, when any non-priced exclusion parts are required. All replacement parts shall be new. This notification shall include a list by part number, nomenclature and quantity of all the non-priced exclusion parts required. The KO will either provide a modification to the task order authorizing use of the exclusion parts or provide disposition instructions.

The Government reserves the right to provide exclusion parts as Government Furnished Material (GFM) on an as-needed basis as determined by the KO.

4.11 Replacement Parts. Parts of a component found to be in a serviceable condition after functional testing shall be reused. Missing parts or parts found to be defective shall be replaced with new parts that meet or exceed CMM specifications and drawings, except as noted in the SOW. Replacement parts shall be new. As outlined in Sections 4.1 and 4.2, the cost for parts that are replaced automatically during the repair and/or overhaul shall be included in the fixed repair and/or overhaul price listed in the schedule as CLINs 0001-0010 and subsequent Option Period CLINs.

4.12 Replacement Parts Summary. Upon request by the KO, the Contractor shall submit electronically a summary listing all replacement parts utilized in the repair and/or overhaul of each component. The replacement parts listing shall include the contract number, task order number, Contractor's work order number, component

S/N, nomenclature, replacement parts listed in numerical order and quantity of each used.

4.13 Airworthiness. The Contractor shall furnish a Certificate of Conformance IAW Federal Acquisition

Regulation (FAR) Clause 52.246-15 (Apr 1984) and a Certificate of Airworthiness for all components. The

Certificate of Airworthiness shall be provided in the form of a FAA Form 8130-3, EASA Form 1, or DOD equivalent. For repairs accomplished IAW USCG approved procedures and not included in a FAA repair station authorization, each component returned after repair shall be tagged with a DD Form 1574 Serviceable

Condition Code Tag, completed in its entirety. Each repaired component returned to ALC must be tagged with a

FAA Form 8130-3 Airworthiness Approval Tag, EASA Form 1, or DD Form 1574 Serviceable Condition Code

Tag, completed in its entirety. This form shall be packaged with each component. FAILURE TO SUBMIT THE

APPROPRIATE CERTIFICATES WILL RESULT IN NON-ACCEPTANCE OF THE DELIVERED ITEM.

STATEMENT OF WORK (SOW)

4.14 Asset Computerized Maintenance System (ACMS) Procedures. ACMS is the management information system used to schedule and record all USCG aircraft maintenance. Tracked components will be shipped to the Contractor with a Significant Component History Report (SCHR).

4.15 SCHR. The SCHR records the maintenance history of serial number tracked components. The SCHR remains with its corresponding part until reinstalled on an aircraft or annotated “BER” and returned to USCG, ALC Receiving Department, Building 63, 1664 Weeksville Road, Elizabeth City, NC 27909. The SCHR for scrapped components shall be returned with the component. The Contractor shall retain a copy of the SCHR for ninety (90) working days.

4.16 Component Repair Record (CRR). The CRR records the maintenance performed on S/N tracked components by the Contractor and enrolls or removes components from ACMS when those components are scrapped, added to, or removed from the USCG parts inventory. The Contractor is required to use the CRR provided with the component. The original copy of the CRR shall be packed with the component for return to the USCG. The Contractor shall retain electronic copies of the CRRs for ninety (90) calendar days after the item is shipped back to the USCG. The Contractor may request that their failure data report, described in

Section 4.6, be accepted to fulfill the CRR requirement.

4.17 Publications/Updates. Contractors must be able to prove possession of an updated copy of all applicable OEM-approved CMMs for components listed in the schedule as part of their proposal. The CMMs shall reflect the latest procedures used in the test, evaluation, repair, and/or overhaul of components. If the

Contractor determines that current procedures detailed in the CMM should be changed, two (2) copies of recommended changes shall be submitted to the USCG for review and approval/disapproval. The Contractor shall continuously update all applicable CMMs during the life of the contract. The Contractor shall submit revisions to CMM to the USCG within thirty (30) working days of receipt.

5.0 UNUSUAL DAMAGE

5.1 General. The USCG intends that all components specified in the schedule will be shipped for repair and/or overhaul within the firm-fixed prices established in the resulting contract. Occasionally, components may be received in a condition outside the confines of the CMM(s). Those components may be determined

Unusually Damaged. In order to be determined Unusually Damaged, a component must be received for repair and/or overhaul, and upon evaluation any one of the following conditions are discovered:

Obvious misuse

Crash damage, or

Acts of God

Only components meeting one or more of the above criteria may be considered as unusually damaged. Missing piece parts are not considered unusually damaged parts. If components are received with missing piece parts the

USCG shall not be charged for the piece parts that are to be systematically changed out per the CMM (parts listed in Section 4.1 and 4.2). All other components shall be repaired and/or overhauled IAW the firm fixed repair and/or overhaul prices established in the resulting contract.

STATEMENT OF WORK (SOW)

5.2 Unusual Damage Reporting Requirements. When a component is processed for Unusual Damage

Evaluation, the Contractor shall notify the KO in writing within fifteen (15) working days. The Government may request the Contractor to submit an inspection condition report, pictures of the damage, and a repair proposal listing all parts and labor needed to return the component to serviceable condition that meets CMM specifications. The proposal shall include the delivery order number, line item number, NSN, P/N, and S/N of the component, turn-around-time, and use the hourly labor rate established in the Schedule of Supplies/Services under CLIN 0011 and subsequent Option Period CLINs. The proposal shall not include the work involved in the teardown and inspection, which will have already occurred, as this is covered by the firm-fixed price specified under CLINs 0001-0010 and subsequent Option Period CLINs.

The Contractor’s task obligation shall stop from the date of notification that an item has been determined to be a candidate for “Unusual Damage Evaluation.” The task obligation will be specified in the task order modification and will apply only to those items specifically addressed by the modification. The Contractor is obligated to deliver all other components not individually addressed by the modification under the original task date specified on the task order.

6.0 TECHNICAL SUPPORT

6.1 Technical Support Services. The Contractor shall provide answers to basic questions from

Government SRR Engineers at no additional cost to the Government. If any additional support is required by

SRR Engineering, the Contractor shall provide a proposal to the KO, which shall include a breakdown of labor hours, materials, and other costs as outlined in CLIN 0012 and subsequent Option Periods. This proposal shall be prepared IAW the procedures defined for Engineering Changes in Section 6.2. Specific deliverables will be identified on individual task orders.

6.2 Product Improvements/Engineering Changes. The Contractor may develop designs and/or processes to improve the reliability, maintainability, or operational performance of the components being repaired and/or overhauled. These shall be provided to the KO for consideration and approval via the Engineering Change

Proposal Form (DD Form 1692). Each time the Product Improvement Package (PIP)/Engineering Change

Proposal (ECP) is incorporated into the component, a proposal shall be provided that reflects the incremental charge to be assessed.

The proposal shall include a breakdown of labor hours, material, and other costs. Upon agreement of the price for incorporation of the change, authority and price changes shall be incorporated into the contract via a contract modification or task order modification. The Contractor shall not incorporate proposed product improvements or engineering changes prior to receipt of written authorization from the KO. The labor rate shall be at the

Firm-Fixed Labor Rates in CLIN 0013 and subsequent option period CLINs for each contract period of performance

6.3 Service Bulletins. The Contractor shall notify the KO in writing when incorporation of a service bulletin is required no later than thirty (30) calendar days following receipt of the service bulletin notification.

The proposal shall contain a list of materials with associated prices, the number of labor hours required, turn-around time needed to effect the Service Bulletin, and any impact on the contract delivery schedule. The incremental charge agreed to for incorporation of a service bulletin shall apply only to those components into which the Contractor incorporates a required service bulletin, not those into which the service bulletin has been

STATEMENT OF WORK (SOW)

previously incorporated. Upon agreement of the price for incorporation of the change, authority and price changes shall be incorporated into the contract via a contract modification. The Contractor shall not incorporate a service bulletin prior to receipt of written authorization from the KO. The labor rate shall be at the Firm-Fixed

Labor Rates in CLIN 0014 and subsequent option period CLINs for each contract period of performance for the component.

7.0 QUALITY ASSURANCE PROVISIONS

7.1 Responsibility for Inspections and Tests. The Contractor shall operate with an established inspection system IAW FAA procedures for all components. Records of conformance shall be made available or provided for review by the Government upon request. The Government reserves the right to conduct site visits at the

Contractor’s facility to verify the existence, adequacy and effectiveness of the quality system. Upon request of the Government, the Contractor(s) shall forward a copy of their current certification and Quality Assurance

Manual for review.

7.2 Traceability of Parts. Most of the items are flight critical; therefore, replacement parts used during repair and/or overhaul shall be in new condition. All replacement part(s) used in the repair and/or overhaul shall be:

(1) approved by the OEM, or 2) approved by a FAA certified source of supply for the specific part. Only parts that have traceability to the manufacturer of those specific parts(s) or alternate part(s) shall be used. Alternate parts shall satisfy all form, fit, and function requirements of the original parts and conform to the approved configuration of the assembly. Installation of new surplus, including military new surplus, and overhauled replacement parts is not permitted.

Parts replaced during repair and/or overhaul shall be disposed of as scrap, which means to render those items unusable for their intended purpose.

7.3 Product Quality Deficiencies Report (PQDR). Repaired/Overhauled components found to have deficiencies (within the standard industry warranty period; one (1) year from the received date) shall be returned to the Contractor for investigation under a no-cost Warranty Repair Task Order and will include a Product

Quality Deficiencies Report (PQDR). The Contractor shall report findings of the investigation within fifteen

(15) calendar days after receipt of the component. If agreed upon between parties that the component’s deficiencies are not related to previous repairs completed by the Contractor, the Contractor’s report of findings shall include a detailed proposal that includes a complete breakdown of parts and labor necessary to return the component to serviceable condition. The KO will either initiate negotiations for the work or accept the

Contractor’s proposal and issue a modification to the task order authorizing and incorporating pricing for the repair work.

7.4 Requirements for Supplier Changes. The Contractor shall, immediately upon discovery, notify and disclose conditions to the KO of any event, supply change, material change, supply malfunction, counterfeit/suspect parts or material defects, or non-airworthy condition of any product or component listed on the schedule found to potentially cause a non-conformity to the original specifications of this contract. The

Government reserves the right to inspect any non-conforming product or component. Therefore, the Contractor shall obtain approval from the KO prior to the disposition of any non-conforming product or component.

STATEMENT OF WORK (SOW)

The Contractor’s quality control manual shall address in detail the Contractor’s risk management, test, inspection, non-conforming product and counterfeit/suspect parts processes.

The Contractor shall immediately notify the KO of any changes that potentially have an impact on the product.

Changes may include but are not limited to products, processes, material, supplier sources, manufacturing facility location and personnel qualifications.

Upon notification of the change, the USCG will approve or deny the change. Facility location changes may require the Government to perform a facility inspection. The Contractor shall allow the Government access to all applicable areas of the Contractor’s facilities to ensure compliance with contractual requirements. In the event that the change is not approved by the USCG, the contract, delivery order or task order may be cancelled or terminated IAW the Federal Acquisition Regulations (FAR).

The Contractor shall retain all records IAW FAR 4.7 Contractor Records Retention. The Contractor shall be required to permit Government access to applicable records retained at any level of the supply chain.

Unless otherwise specified, the Contractor shall flow down all requirements in this contract to their supply chain, to include all subcontractors and suppliers.

7.5 Quality Control System. The Contractor is required to be certified and maintain a quality system that complies with the requirements of ISO 9001 Quality Management Systems – Requirements, AS9110, or equivalent. The Contractor is responsible for performing or assuring all inspections, tests and calibration necessary to substantiate that the goods or services furnished conform to Government’s requirements. The

Contractor shall take prompt action to correct conditions that have or could result in goods or services that do not conform to contractual requirements. Records of conformance shall be maintained on file at the contractor’s facility and made available or provided for review by the Government upon request. The

Government reserves the right to conduct surveillance at Contractor’s facility to verify the existence, adequacy and effectiveness of the quality system. Upon request of the Government, the Contractor(s) shall forward a copy of their current certification and Quality Assurance Manual for review.

8.0 DOCUMENTATION REQUIREMENTS

8.1 Contractor Verification of Receipt of Components. All S/N tracked items under this contract shall be inspected and accepted by the Contractor. Within five (5) working days following the receipt of component(s), the Contractor shall provide an emailed notification of the following to the Administrative Contract Specialist, to be designated at the time of contract award.

Date of receipt of component(s);

Confirmation of S/N(s)/P/N(s);

Applicable Task Order and line item number

STATEMENT OF WORK (SOW)

8.2 Certification for Repaired and/or Overhauled Equipment. The components repaired and/or overhauled under this contract shall be airworthy and suitable for installation on USCG aircraft. The Contractor shall furnish a Certificate of Conformance IAW FAR Clause 52.246-15 (Apr 1984). This form shall be packaged with each component. Records of COC’s shall be made available or provide for review by the

Government upon request. FAILURE TO SUBMIT THE APPROPRIATE CERTIFICATES WILL RESULT

IN NON-ACCEPTANCE OF THE DELIVERED ITEM.

9.0 SPECIAL INSTRUCTIONS

9.1 Accelerated Turn-Around-Time and Delivery. Only the KO may request and authorize an accelerated turn-around-time and delivery if needed by the Government for delivery to the USCG, ALC

Receiving Department, Building 63, 1664 Weeksville Rd., Elizabeth City, NC 27909. In the event an accelerated turn-around-time and delivery is required, and the Contractor can meet the requirement, the

Contractor shall be entitled to compensation for additional labor hours and expedited freight costs necessary to complete performance earlier than the turn-around-time and delivery schedule established in the task order.

After receiving a written request from the KO for an accelerated turn-around-time and delivery, the Contractor shall provide a written response within one (1) business day advising if an accelerated turn-around-time and delivery can be accomplish and include any additional costs necessary for the accelerated performance.

Accelerated performance may be authorized in writing via a task order modification. If the Contractor accelerates turn-around-time and delivery on its own initiative in order to meet the delivery schedule established in the task order, the additional costs are not recoverable from the Government.

In the event a direct ship of a component to an Air Station is needed, the task order and applicable task order

CLIN shall be modified to reflect the USCG Air Station’s delivery address and the applicable USCG

Requisition Number. The Contractor shall be required to ensure the Requisition Number is included on shipping documents/delivery tickets so that the applicable USCG Air Station receiving personnel can process the Material Receipt.

9.2 Aircraft on Ground (AOG) Situations. Upon notification from the USCG that an AOG situation exists, the Contractor shall expedite the repair and/or overhaul and initiate shipment within seven (7) calendar days or less. Material shall be shipped by the fastest traceable means, e.g. Air Freight "next day delivery". The shipping container shall be marked on the outside in highly visible lettering "A.O.G."

In the event an AOG status occurs as a result of a lack of any of the components specified in the schedule, the

Contractor may be notified by the Government, in writing, of the AOG situation and applicable USCG Air

Station and shall be requested to provide a written response within twenty-four (24) hours with the following information: 1) status of the component(s) needed to satisfy the AOG condition that includes what USCG items in-house for repair and/or overhaul are closest to completion under normal working conditions and 2) an estimate of the labor hours needed to accelerate repair completion. The accelerated repair and/or overhaul work shall be authorized via a task order modification in conjunction with mutually agreed upon prices, overtime pay, delivery, and shipping cost reimbursement for next day delivery to the applicable USCG Air Station. Note. The last sentence only applies to units that are not past due the delivery date(s) on the task order.

STATEMENT OF WORK (SOW)

In the event of an AOG situation, the task order and applicable task order CLIN shall be modified to reflect the

USCG Air Stations delivery address and the applicable USCG Requisition Number. The Contractor shall be required to ensure the Requisition Number is included on shipping documents/delivery tickets so that the applicable USCG Air Station receiving personnel can process the Material Receipt.

9.3 Aircraft Accidents and Incidents. Disposition of evidence, including Landing Gear components, involved in aircraft accidents or incidents shall be IAW current Government investigation procedures. These procedures are IAW and at the direction of the National Transportation Safety Board, whose rules and regulations delegate to the Government such authority as is appropriate. Contractor participation in these proceedings will be determined by the president of each accident or incident board and directed by the KO.

Investigations of Landing Gear failures undertaken outside of formal proceedings will be a cooperative effort between Contractor and the Government.

10.0 WARRANTY

10.1 The Government shall accept the Contractor’s industry standard commercial warranty for repairs and/or overhauls. All assets returned under warranty shall be tested IAW Section 4.0. The warranty shall begin from the component date of installation on the aircraft and will extend for one (1) year after installation, unless excessive corrosion or damage is found on the outside of the component.