Attachment 2 - Statement of Work - 70Z03824RB0000005.pdf

STATEMENT OF WORK (SOW)

SUSTAINMENT ENGINEERING FOR AVIATION ASSETS

70Z03824RB0000005

ATTACHMENT 2

STATEMENT OF WORK

FOR SUSTAINING ENGINEERING

IN SUPPORT OF THE

AVIATION LOGISTICS CENTER

Prepared by:

United States Coast Guard Aviation Logistics Center

Short Range Recovery Division 1664 Weeksville Road, Hangar 75

Elizabeth City, NC 27909

SUSTAINING ENGINEERING

(ATTACHMENT 2)

Table of Contents

1.0 SCOPE

2.0 INFORMATION

2.1 Definitions

2.1.1 Commercial Catalog Price

2.1.2 Sustaining Engineering

2.1.3 Basic FSE Support

2.1.4 Special Circumstances Equipment

2.1.5 Class I Configuration Change

2.1.6 Class II Configuration Change

2.2 Applicable Documents & Design Criteria

2.2.1 Documents

2.2.1.1 Government Documents

A listing of applicable government documents is provided in Appendix A

2.2.1.1.1 Availability of Government Documents

2.2.1.2 Commercial Documents

2.2.1.3 Precedence

2.2.2 Applicable Government Design Criteria

2.2.2.1 Airworthiness

2.2.2.1.1 Night Vision

2.2.2.1.2 Wiring

2.2.2.2 Software

2.2.2.3 Hardware

2.2.2.4 Software Tools

2.3 Section References

3.0 LOCATION OF WORK

3.1 Required Certifications………………………………………………………….11

4.0 GOVERNMENT FURNISHED PROPERTY AND INFORMATION

4.1 Government Furnished Property (GFP)

4.1.1 Handling of GFP

4.1.2 GFP – Test Benches

4.1.2.1 H-65 Hot Bench

4.1.2.2 H-60 Hot Bench

4.1.2.3 HC-144 Hot Bench

4.2 Government Furnished Information (GFI)

4.3 Disposition of GFP/GFI

4.4 Personnel Requiring Access to Government Facility

5.0 PROJECT MANAGEMENT

5.1 Communications

5.1.1 Document Approval

5.1.1.1 Approval Delays

5.1.2 Government Representative

5.1.2.1 COR and ACOR:

5.1.2.2 Points of Contact

5.1.3 Electronic Mail

5.1.4 Format

5.2 Coordination

5.2.1 Base Contract

5.2.1.1 Post Award Conference

5.2.1.2 Program Review

5.2.2 Task Orders

5.2.2.1 Technical Interchange Meetings (TIMs)

5.2.2.2 Quarterly Progress Review

5.2.2.3 Technical Reviews General

5.2.2.4 System Requirement & Design Review

5.2.2.5 PDR

5.2.2.6 CDR

5.2.3 Quarterly Report

5.3 Data Rights and Confidentiality

5.4 Notification

5.5 Access

5.6 Aircraft Accidents and Incidents

6.0 REQUIREMENTS

6.1 General

6.1.1 Key Personnel

6.1.1.1 Project Manager

6.1.1.2 Technical Project Manager

6.1.2 Analysis

6.1.3 Program Management

6.2 Engineering

6.2.1 Engineering Personnel Support

6.2.2 Advice and Information

6.2.3 Develop Changes and Revisions

6.2.3.1 Product Improvement Plan

6.2.3.2 ECPs

6.2.3.3 Test Procedures

6.2.4 Investigations

6.3 Logistics

6.3.1 Vendor Support

6.3.2 Logistics Studies

6.4 Field Service Engineering

6.4.1 Contractor Support

6.4.2 Field Service Technical Support

7.0 FSE

7.1 SRR FSE

7.2 MRR FSE

7.3 Reserved

7.4 FSE Requirements

7.4.1 Monthly Activity Report

7.4.2 Security Clearance

7.4.3 Government Furnishings

7.5 Equipment

7.5.1 Material Cost Reimbursement

7.6 Classified Contract Information

7.6.1 Contractor Facility

7.6.2 Communications Security (COMSEC) / Security Assets

7.6.3 On-site Contractor at Government Facility

7.6.4 Requirements for Safeguarding Sensitive Information

7.6.4.1 Security Deliverables

7.6.4.2 Reporting

8.0 VALIDATIONS AND CERTIFICATION

8.1 Certification

9.0 QUALITY ASSURANCE PROVISIONS, EQUIPMENT

9.1 Responsibility for Inspections and Tests

9.2 Changes to OEM Procedures

9.3 Testing

9.4 Preliminary Inspection

9.5 Final Inspection and Acceptance

9.6 PQDR

9.7 Configuration Management Program

9.8 Requirements for Supplier Changes

10.0 SPECIAL INSTRUCTIONS

10.1 Additional Special Contract Requirements

10.2 Travel

10.2.1 COR Travel Approval

10.2.2 Travel Costs

10.3 Required Insurance

10.4 Financial/Criminal Background Check

10.5 Information Systems Security

10.5.1 USCG Information Systems Security

10.6 Contractor Employee Background Investigation

10.6.1 Background Investigations that Meet Requirements for Obtaining a CAC

10.6.2 Background Investigation Procedures for Contractor Employees Already Possessing Acceptable Previous Background Investigation

10.6.3 Procedures for Initiating a Background Investigation

10.6.3.1 Initiate a Tier 1 Background Investigation

10.6.3.2 Complete Electronic Questionnaires for Investigations

10.6.3.3 Obtain Fingerprints

10.6.3.4 Complete a Declaration for Federal Employment

10.6.3.5 Complete a Department of Homeland Security Credit Release Form

10.6.3.6 Submittal of Background Investigation Supporting Documentation

10.6.3.7 Final Steps of the Background Investigation

10.6.4 Receipt of an ALC Identification Badge

10.6.5 Completion of an Automated Information Systems User Agreement

10.6.6 Receipt of a 30-Day CGOne Computer Account

10.6.7 Completion of Federal Cyber Awareness Training

10.6.8 Receipt of a Common Access Card

10.6.9 Accessing USCG Information Technology Resources

11.0 CONTRACT CEILING PRICE

11.1 Placement of Task/Delivery Orders for Sustaining Engineering Support

12.0 PLACE OF PERFORMANCE FOR EQUIPMENT MODIFICATION AND

REPAIR

13.0 CONTRACTOR VERIFICATION OF RECEIPT OF COMPONENTS

14.0 TASK SCHEDULE

14.1 Government Required Delivery

14.2 Required Documentation

14.2.1 Use of PMA Parts

14.3 Subcontracting Reports

14.4 USCG Shipments

15.0 APPENDICES

16.0 ATTACHMENTS

Appendix A………………………………………………………………………………42 Appendix B………………………………………………………………………………44 Appendix C………………………………………………………………………………45

1.0 SCOPE

This Statement of Work (SOW) establishes the basic requirements for Rockwell Collins, Inc. (RCI) avionics systems sustaining engineering and Field Service Engineer (FSE) technical support services for United States Coast Guard (USCG) aircraft. Sustaining engineering includes technical support and equipment required to optimize the performance of USCG aircraft avionics systems on USCG aircraft. The platforms supported by this effort are rotary wing aircraft: MH-65 fleet, and MH-60 fleet; and fixed wing aircraft: HC-130 fleet, HC-144 fleet, and HC-127 fleet. Support is also required for RCI avionics Peculiar Ground Support Equipment (PGSE). PGSE is that equipment which provides maintenance support directly to an aircraft system or an uninstalled aircraft component undergoing test or repair. A PGSE has specific application to only one avionics system. The PGSE requirement is not for just for hardware but also includes any software support or test equipment. Product improvement, system development, and acquisition of prototype equipment and equipment required to satisfy special circumstances will be accomplished under this contract. The Contractor may also be called upon to perform investigation of avionics (to include software), or other related equipment in support of post mishap investigations.

2.0 INFORMATION

This SOW provides the framework for the delivery of sustaining engineering services.

Individual tasks will be defined in individual task/delivery orders provided by the respective product line or division. In the event of a conflict or ambiguity, the individual task/delivery order has precedence over the language in this SOW.

2.1 Definitions

2.1.1 Commercial Catalog Price

This price is derived from the most recent Contractor commercial catalog price.

2.1.2 Sustaining Engineering

Sustaining engineering includes:

a) The development of hardware and software modifications including test, documentation and support in accordance with (IAW) the appropriate commercial or military standard (MIL-STD).

b) Investigation of engineering problems and potential system improvements.

c) Performance of cost-benefit analysis of alternatives suggested to solve problems or to improve the system performance. These analyses will include the financial and operational impact of each alternative.

d) The development of logistics studies including the generation of Integrated Logistics Support Plans (ILSP), life cycle cost analyses and assessments to determine optimum maintenance strategies.

e) Engineering advice and assistance to USCG and vendor personnel pertaining to integration, design and testing issues within the RCI avionics systems.

f) The preparation of source data for changes, modifications and revisions to the avionics systems technical documentation and training aids.

g) The development of Engineering Change Proposals (ECP) that include the specifications of work to be performed and a definition of the required configuration changes or modifications.

h) Immediate engineering and maintenance assistance to investigate problems which affect safety-of-flight.

i) Maintenance and support of aircraft operational flight programs and navigation database.

2.1.3 Basic FSE Support

Field service engineering services shall be provided by RCI FSEs. This service will be performed at USCG units throughout the United States and Puerto Rico; and performance at other locations as specified by the Contracting Officer (KO). FSE requirements are defined in section 7.4.

2.1.4 Special Circumstances Equipment

Special circumstance equipment includes unique equipment and equipment developed to address Diminishing Manufacturing Sources (DMS). Unique equipment is hardware that is developed, as part of the engineering development effort, in order to make the systems function that is not available from other sources. The sustaining engineering contract will not be used to support equipment at full-rate production. However, equipment is required for development engineering. The government requires representative equipment for the development and test of software and to resolve compatibility issues. The ALC requires equipment in order to design, test and document, the installation design in the aircraft.

The number of units will vary dependent on the integration and scope of the effort.

Typically, this requires four to ten (4-10) ship sets: one to six (1-6) for software development stations/software integration laboratory, one (1) for the prototype, one (1) for the kit proof aircraft and generally one (1) set for spares. Unique equipment would include hardware required to integrate components into the system. This is intended to allow the manufacture of special cables and other miscellaneous but required equipment.

DMS issues are driving the replacement of aircraft and large scale sustainment projects.

Sustaining engineering services specified in the contract will be used to develop suitable replacement components necessary to retain equipment in service. The contract may be used to modify equipment to make it suitable as a replacement, or as a last resort, to manufacture equipment developed to address DMS.

2.1.5 Class I Configuration Change

A class I configuration change is a change that affects the form, fit or function of the component. A class I change may affect the interface between the component and the aircraft. The parameters defined in the interface control document may be changed. The following characteristics can be affected by a class I change: performance, weight, interface characteristics and electromagnetic characteristics.

2.1.6 Class II Configuration Change

A class II configuration change is a change that does not affect the form, fit or function of the component. A class II change will not affect the interface between the component and the aircraft. The parameters defined in the interface control document will not be changed.

The following characteristics will not be affected by a class II change: Performance, Weight, Interface characteristics and Electromagnetic characteristics.

2.2 Applicable Documents & Design Criteria

Listings of current documents are provided in Appendices A - C. These documents shall be applicable in the execution of each SOW to the extent specified therein. Individual task/delivery orders may include listings of applicable documents. In the event of conflict between the documents referenced herein and the documents referenced in the individual task/delivery orders, the individual task/delivery order shall be considered the superseding requirement. At any time a conflict or question exists, the Contractor will engage the Contracting Officer’s Representative (COR) or Alternate Contracting Officer’s Representative (ACOR) to validate the applicable reference and/or design criteria established to meet the government’s requirement(s). The Contractor shall use the most current version of documents unless given specific guidance from the COR or KO that an older version is more applicable to the contracted effort.

2.2.1 Documents

Documents shall be labeled with an appropriate use legend IAW FAR clause 52.227-14 Alt. IV. Government documents requested by the Contractor may require a completed Non-Disclosure Agreement (DHS Form 11000-6) to be sent to the KO along with the request for the document. Individual task/delivery orders may provide further document requirements as necessary

2.2.1.1 Government Documents

A listing of applicable government documents is provided in Appendix A.

2.2.1.1.1 Availability of Government Documents

The Contractor is responsible for maintaining current copies of the Military and Federal Specifications/Standards, available through the Defense Standarized Program and/or the General Services Agency (GSA).

2.2.1.2 Commercial Documents

A listing of applicable commercial documents is provided in Appendix B. Note:

commercial documents are not available from the USCG.

2.2.1.3 Precedence

In the event of a conflict or ambiguity, the following order of precedence among documents shall govern:

a) Instructions provided in the task/delivery order

b) Instructions provided in this contract

c) USCG specifications and procedures

d) Original Equipment Manufacturer (OEM) specifications and procedures

e) Other Government specifications and standards

f) Other Commercial specifications and standards

2.2.2 Applicable Government Design Criteria

2.2.2.1 Airworthiness

USCG Aircraft shall safely perform all assigned missions IAW Federal Aviation Administration (FAA) Part 29 Airworthiness Standards: Transport Category Rotorcraft or Part 25 Airworthiness Standards: Transport Category Airplanes, Part 91 General Operating and Flight Rules and the USCG Air Operations Manual, Commandant Instruction (COMDTINST) M3710 (series) as applicable. Exceptions to Federal Aviation Regulation 29 or 25 requirements are allowed for public use aircraft. Deviations from the Federal Aviation Regulation 29 or 25 requirements must be approved by the USCG.

Equipment installed in an aircraft cabin shall be designed to comply with the Department of Defense (DOD) standards defined in MIL-HDBK-516C.

Airworthiness definitions and requirements will be further defined as required in individual task/delivery orders. The contractor shall conduct all work IAW Federal Aviation Regulation 29 or 25 requirements, unless deviation has been provided in writing by the USCG.

2.2.2.1.1 Night Vision

The aircraft shall be night vision device (NVD) compatible. New equipment will be designed to be compatible with the use of Type II, Class B, Night Vision Imaging System, IAW MIL-STD-3009. NVD capability is used routinely to execute USCG missions.

Interior and exterior system compatibility will ensure that the aircrew can safely and effectively carry out their mission.

2.2.2.1.2 Wiring

New wiring installation shall conform to Society of Automotive Engineering, International AS50881. Wiring maintenance/repair shall conform to the U.S. Naval Air System Command (NAVAIR) 01-1A-505-1 Aircraft Electric & Electronic Wiring. General aircraft wiring shall be IAW National Electrical Manufacturers Association WC 27500. Kapton wiring shall not be used in USCG aircraft.

2.2.2.2 Software

All software modifications, unless specifically required by the individual task order, shall be IAW the method of development and level of documentation used for commercial software development. New software shall be IAW MIL-STD-498 and MIL-STD-1815A unless defined otherwise in the individual task order. This includes the USCG decision-making process to determine desired integration approaches.

2.2.2.3 Hardware

All hardware modifications will be designed and tested IAW the standards required by the individual task order/delivery order. The standards for design and test will range from MILSTD to DO-254 requirements. Selection of the design criteria will be dependent on the certification and artifact requirements necessary to prove compliance at both the individual line replaceable unit (LRU) and system level.

2.2.2.4 Software Tools

The Contractor shall provide support for system software, computer software, and application software for loading programs and shall interface with the Defense Information Systems Agency’s USCG Telecommunication and Information Systems Command Windows 10 Secure Host Baseline operating system and the expectations that the Batch Data Loader or any OEM provided software configuration and data loader application will launch and be able to load all current and future required USCG software releases with USCG aircraft.

2.3 Section References

Within this SOW, references to a given section number shall imply reference to all sub-sections. Where a group of sections is referenced, such as Section 4.1.1 through 4.4, the word inclusive after Section 4.1.1 is implied whether or not actually stated.

3.0 LOCATION OF WORK

The tasks specified in this SOW will be performed at the Contractor’s facility, other suppliers’ facilities, at the USCG ALC and at other government agency facilities as required in the individual task order.

3.1 Required Certifications

Classified level access is required when handling Electronic Keymat Management System equipment or testing with active keymat.

The Contractor shall possess at least a SECRET Facility Clearance (FCL). On site Contractors at the USCG locations will be required to possess a SECRET Personnel Clearance (PCL). Personnel without a PCL will be prohibited from access to classified information/areas due to the nature of this work. Contractor personnel cannot escort personnel who fail to have a PCL, and they will be excluded from work requiring a PCL.

4.0 GOVERNMENT FURNISHED PROPERTY AND INFORMATION

4.1 Government Furnished Property (GFP)

The Government will provide only that property identified in Attachment A as modified by individual task/delivery orders, notwithstanding any term or condition of the specification to the contrary. All property provided to the Contractor by the Government under this contract shall be subject to the “Government Property” clause of this contract.

4.1.1 Handling of GFP

All Government Property specified for use under this contract shall be maintained IAW Federal Acquisition Regulation (FAR) 52.245-1, “Government Property”. Reports shall be provided IAW the Homeland Security Acquisition Regulation 3045.107-70 Contract clause.

4.1.2 GFP – Test Benches

The Contractor shall maintain the H-65/H-60/HC-144 Test Benches (also referred to as System Integration Labs (SIL)), Control Display Unit & Multifunction Display Software Test Stations, and associated equipment (see associated equipment listed in Attachment A). The Contractor shall maintain these benches at their facility at no charge to the USCG in exchange for unlimited use of the benches for all USCG related efforts. This includes troubleshooting of equipment under out-of-production spares and repair contracts issued from USCG, ALC, Elizabeth City, NC. The Contractor shall monitor and report the status of obsolescence for the test benches. Modifications to the test benches required to address obsolescence or enhance functionality will be managed via an ECP. The USCG reserves the right to transfer GFP, including the SILs and components, anytime to a facility of the Government’s choosing after notifying the Contractor in writing of its intention to do so, except when executing a task order that requires use of GFP, including the SILs and components. Additional GFP may be requested under individual task orders as appropriate. All GFP shall be made available to USCG upon request.

4.1.2.1 H-65 Hot Bench

The GFP provided under previous contract 70Z03819DB2000005 shall remain at RCI in the H-65D and H-65E Hot Bench to support development effort, aircraft integration, and flight testing.

4.1.2.2 H-60 Hot Bench

the H-60 Hot Bench to support development effort, aircraft integration, and flight testing.

4.1.2.3 HC-144 Hot Bench

the HC-144 Hot Bench to support development effort, aircraft integration, and flight test.

4.2 Government Furnished Information (GFI)

RCI and government approved subcontractors will have access to USCG information required to accomplish the tasks specified in each task order. The USCG will support requests for required information from OEMs and other government agencies. Access and delivery of GFI will be specified in individual task orders and guided by Coast Guard Technical Order (CGTO) PG-85-00-290-A, Standardized Scientific and Technical Information Markings Process Guide. System documentation that is in development will be provided to the Contractor as soon as it is developed. The Contractor will identify the date that developmental data is required in the project schedule.

4.3 Disposition of GFP/GFI

Unless otherwise specified, GFP/GFI will be returned to ALC no later than twenty (20) business days following final delivery/performance under this contract.

4.4 Personnel Requiring Access to Government Facility

The Contractor shall provide a list of Contractor personnel who require access to installation sites during the course of the contract to the KO within ten (10) business days after date of award. If key Contractor personnel change during the term of the contract, the Contractor shall provide a revised list to the KO five (5) business days prior to contractor personnel requiring access to the installation.

The Contractor’s facility security officer shall provide a visit authorization letter (VAL) to the place of performance at least five (5) business days in advance of commencing work.

All requests shall contain the information required 32 CFR Part 117, and shall not exceed the completion date of the contract or a 12 month period, whichever is shorter.

Additionally, the VAL shall note the applicable government COR responsible for coordinating the visit so that the host location can verify “Need-To-Know,” as necessary

(AKA: VAR).

5.0 PROJECT MANAGEMENT

5.1 Communications

All technical communications with ALC shall be made through the KO, the Contract Specialist administering the resulting contract, or the appropriate designated COR/ACOR.

5.1.1 Document Approval

Approval of any draft or preliminary documentation shall not relieve the Contractor of the responsibility for complying with the requirements herein. Final approval and acceptance of the documentation required herein shall be by letter of approval and acceptance from the KO or their designated COR. Any letter of acknowledgment of receipt of material shall not be construed as a waiver of review, as an approval of the material submitted, or as being in conformance with this SOW. Any approval given during preparation of the documentation or approval for shipment of any reproduced documentation resulting there from, shall not be considered as a guarantee of the acceptability of the completed documentation.

5.1.1.1 Approval Delays

The USCG requires a maximum of twenty (20) business days from receipt to review draft documentation submitted by the Contractor. The USCG will review draft documentation and provide applicable comments to the Contractor. The Contractor shall respond to all USCG comments and re-submit the document to the USCG within fifteen (15) business days. Upon acceptance of finality by both parties, the Contractor will provide a final document to the USCG within fifteen (15) business days of receipt of the USCG’s comments, unless otherwise stated in this SOW.

The stated review requirements in the previous paragraph are applicable for routine, reasonable review efforts. A reasonable level of review is defined as a document up to 200 pages in length that does not require extensive technical research to respond to. The COR will review each document submittal. When the COR determines that the review process will require significant engineering effort, the COR will provide the Contractor with a schedule of when the review shall be accomplished. In turn, the Contractor will inform the USCG when the twenty (20) business days return of documentation is unattainable due to the level of engineering effort and will provide a schedule for when the review and response can be accomplished. For each delivery, RCI will ensure that each revised document has an errata sheet or change bars next to the text or other acceptable method, as agreed to by the USCG, to help the efficiency of the review process. All RCI documents submitted to USCG will use the same format for identifying changes within RCI generated documentation. RCI will also provide a desired “Review By” date. RCI will ensure they take a holistic look at submissions and prioritize desired order of review to ensure USCG review efforts are efficient and flow orderly to best support development activities needs.

5.1.2 Government Representative

The KO may, upon contract award or thereafter, name representatives with titles such as COR or ACOR. Such individuals, if appointed, will be named in writing by the KO. The letter of appointment will indicate the individuals, titles, and stipulate the rights, responsibilities, and limitations of their appointment.

In any event, no such named individual has the authority to issue any direction under this contract, either technical or otherwise, which constitutes a change to the terms, conditions, price, or delivery schedule of the contract. Only the KO is authorized to alter the contract in any manner.

**Remainder of page intentially left blank.**

5.1.2.1 COR and ACOR:

The COR and ACOR for this contract are identified below:

COR

LCDR Christopher Breuer SRR Projects USCG ALC Hangar 75 Elizabeth City, NC 27909 Phone: 252-335-6229

ACOR

Rebecca Farmer Equipment Specialist, MRR USCG ALC Hangar 79 Elizabeth City, NC 27909 Phone: 252-334-5425

Additional CORs may be named on individual task/delivery orders.

The COR’s duties include approving invoices, approving Contractor employee travel, and overseeing all FSE’s duties. ACOR’s duties will include acting as the primary point of contact for the Contractor’s FSE within the respective division. If a fixed wing FSE is established, an ACOR will be designated by the HC-130/Long Range Surveillance (LRS) Product Line and/or the HC-144/Medium Range Surveillance (MRS) Product Line to act as the primarty point of contact.

5.1.2.2 Points of Contact

Individuals from each product line/division and from RCI will be named in individual task orders as required for each project.

5.1.3 Electronic Mail

Electronic Mail may be used to submit any deliverables. Submissions shall be sent to the COR for the Task Order, the KO, and the Contract Specialist administering the contract at a minimum. Files that exceed the limitations of electronic mail shall be submitted either via Department of Defense (DoD) Secure Access File Exchange (SAFE) or compact disc

(CD).

5.1.4 Format

Documents and drawings provided as deliverables will be submitted as electronic copies.

Where not otherwise defined, the electronic documents will be provided in common commercially accepted formats. Graphics shall be formatted to facilitate translation into USCG standard publications.

a. Wiring Diagrams - Development of Wiring Diagrams shall be compatible with PTC Isodraw 7.3 or earlier and drawing source files. USCG will provide setting files that can be uploaded and applied to the software.

b. Illustrated Parts Catalog - Development of an illustrated parts catalog shall be in XML format. All illustrations shall be compatible with PTC Isodraw and illustration source files submitted with final delivery. USCG will provide setting files that can be uploaded and applied to the software.

c. Installation, operating procedures, and maintenance manuals shall be provided using PTC Arbortext 7.0 M010 or earlier. USCG will provide required document type definition and formatting output specification instances types for the different manuals in this contract. OEM installation and operator’s instruction for primary components as well as equipment installed shall be delivered via paper and CD copies. The Contractor shall provide the availability of applicable Service Bulletins (SBs) pertaining to USCG equipment.

5.2 Coordination

The Contractor will support meetings and reviews in direct support of this contract. The expected technical meeting and design review requirements for the base contract and follow on task orders are defined here but may be amended by the task order for applicability to the specific effort. An Agile development process may be utilized if specified in the task order.

5.2.1 Base Contract

5.2.1.1 Post Award Conference

The Contractor shall participate in a Post Award Conference, which will be held at ALC.

The meeting will occur within one (1) month after contract award. USCG will determine the specific date within two (2) weeks after contract award. At this conference, the Contractor shall address key personnel, status of current projects, expected projects, projected gaps between USCG planned improvements and sustainability requirements, SIL status, and additional plans and schedules for the project. An agenda shall be submitted to the participants, by ALC, at least seven (7) business days prior to the scheduled review date for review and comment. The Contractor shall take minutes at each review and submit them to ALC within fifteen (15) business days for review and concurrence. The Post Award Conference Agenda and Minutes is located in the schedule as contract line item number (CLIN) 0013. Travel for the Contractor to attend the Post Award Conference at ALC should be included under the Travel rate under CLIN 0006.

Only four (4) contractor personnel will be authorized for travel to the Post Award Conference (Program Manager, two (2) Technical Program Managers, and a KO).

5.2.1.2 Program Review

The Contractor shall host and participate in an annual program review scheduled to occur in conjunction with the execution of the option year at their facility, via teleconference, or at ALC as determined by the KO or COR. At this review, the Contractor shall provide updates to key personnel, status of current projects, expected projects, projected gaps between USCG planned improvements and sustainability requirements, and SIL status.

The government will brief the status and concerns for each platform. An agenda shall be submitted to the participants by the party hosting the review at least seven (7) business days prior to the scheduled review date for review and comment. The Contractor shall take minutes at each review and submit them to ALC within fifteen (15) business days for review and concurrence. Travel for the Contractor to attend the Program Review, if hosted at ALC, should be included in the monthly Program Management rate in CLIN 0004 and subsequent option period CLINs. Only four (4) Contractor personnel will be authorized for travel to the Program Review (Program Manager, two (2) Technical Program Managers, and a KO).

5.2.2 Task Orders

The following subsections outline the government’s expected activities for development under a Task Order for traditional waterfall development. If it is determined to be in the best interest of the government and the Contractor, an agile development may be utilized.

5.2.2.1 Technical Interchange Meetings (TIMs)

The Contractor shall conduct and administratively support TIMs as required during the period of performance of this contract. The TIMs will be conducted at the Contractor's facility, unless otherwise directed by USCG. The intent of a TIM is to provide a forum for the presentation and discussion of the Contractor's technical progress, program planning, and overall management approach. The reviews may have the following objectives:

a) Review evolving designs and products to insure that they have met their completion criteria; review and demonstrate proposed technical solutions; provide insight and obtain feedback on the technical effort; and surface and resolve technical issues;

b) Review project status and identify near-term and long-term risks regarding technical, cost, and schedule issues;

c) Arrive at agreed-upon mitigation strategies for identified risks, within the authority of those present;

d) Ensure on-going communications between the Contractor and the USCG;

e) The Contractor shall review the status of action items, cost, schedule and the overall performance at each meeting;

f) The Contractor shall be prepared to discuss significant problems and/or discrepancies in detail.

5.2.2.2 Quarterly Progress Review

For large projects, and as further defined in the issued task order SOWs, a TIM will be scheduled to report progress each calendar quarter as soon after the first day of the quarter as possible. The progress reviews will be conducted by teleconference. A progress review will not be required if a TIM described in section 5.2.2.1 has been completed during the previous quarter.

5.2.2.3 Technical Reviews General

Technical Reviews are project specific preplanned TIMs. Technical reviews will be held to provide visibility into the program evolution and aircraft modification. These reviews are intended to ensure the requirements of the program are achieved and to gain USCG approval at key junctures of the development. Technical reviews will be scheduled as required and at the request of either the Contractor or USCG. Technical reviews will not be required more often than once every two (2) months.

An agenda shall be submitted to the participants by the party hosting the review at least five (5) business days prior to the scheduled review date for review and comment. The Contractor will take minutes at each review and submit them to ALC within fifteen (15) business days for review and concurrence.

The Contractor shall host and participate in joint Contractor/USCG technical reviews.

The Contractor shall notify USCG of its readiness to conduct the technical reviews at least ten (10) business days prior to the planned start of each review.

At each technical review, the Contractor shall present its design and system/subsystem engineering efforts related to the end items. The Contractor shall be prepared to provide back-up data on assumptions made and methodologies used in arriving at specific recommendations or conclusions for the design, test, and manufacturing approaches. The Contractor shall make all key Contractor personnel available to respond to questions.

The Contractor will design the project schedule to combine and consolidate meetings to reduce travel requirements wherever possible. System Design Review (SDR), Preliminary Design Review (PDR) and Critical Design Review (CDR) meetings for different phases shall be combined into single meetings whenever possible.

Technical reviews may be conducted by phone conference as required by the COR.

5.2.2.4 System Requirement & Design Review

The Contractor shall host and participate in a combined joint Contractor/USCG System Requirements Review and SDR. The Contractor shall notify the USCG of its readiness to conduct the system requirements review/SDR at least ten (10) business days prior to the planned start.

At the review, the Contractor shall present its system requirements and the overall avionics system design. The review is held to resolve open issues regarding one or more of the following:

a) The system-wide or subsystem-wide design decisions

b) The architectural design of a software system or subsystem

The Contractor shall be prepared to provide back-up data on assumptions made and methodologies used in arriving at specific recommendations or conclusions for the design, test, and manufacturing approaches. The Contractor shall make all key Contractor personnel available to respond to questions.

5.2.2.5 PDR

This review will be held at ALC or by teleconference. The PDR shall be a formal technical review of the basic design approach. The PDR shall confirm that the engineering analysis, design concepts, and design approach will:

a) Establish the basic design and preliminary engineering approach for the overall system

b) Identify and describe the critical system, subsystem, and hardware configuration item design

c) Ensure the total system is ready for detailed design

d) Present system qualification plans

5.2.2.6 CDR

The reviews will be held at the Contractor’s facility or by phone conference. The CDR shall be a formal technical review of the detailed system design and overall engineering approach. The CDR shall confirm that the engineering analysis, system design and design approach will:

a) Provide detailed design data

b) Provide detailed interface documents, interface drawings, and supporting engineering data to define and verify external and internal interfaces

c) Satisfy the requirements as defined at system requirements review.

5.2.3 Quarterly Report

The Contractor shall prepare quarterly progress reports on all active sustaining engineering projects and ECPs. The report shall arrive at USCG, ALC, within twenty (20) business days following the end of the reported quarter. The report shall be sorted by task number and include the following information:

a) Task Number

b) Job Order Number

c) Brief description of the job

d) Status

e) Problems encountered

f) Problems anticipated

g) Cumulative value of all task orders issued

h) Additional funding (if any) required and reasons

i) Anticipated completion date

j) SIL configurations including Part Number (P/N), Serial Number (S/N), Asset

Maintenance Management Information System (AMMIS) document loan number, and changes since the previous report.

5.3 Data Rights and Confidentiality

Data Rights are for this requirement are covered under FAR clause 52.227-14 Alt. IV and DFARS part 227.7103-5. Data rights will be negotiated individually by task/delivery order.

5.4 Notification

The Contractor shall immediately notify the COR upon identification of any quality issue, failure, or situation that could possibly affect the airworthiness of USCG aircraft. Any reported quality issue or failure on the same or similar product reported by any operator will be disclosed to the USCG within twenty-four (24) hours of notification.

5.5 Access

USCG personnel shall be provided access to relevant technical performance information.

Technical performance information includes information pertaining to flight safety, equipment reliability and delivery performance. Inquiries by USCG technical personnel shall be answered as soon as possible and in no case later than twenty-four (24) hours after request for flight safety issues. Access will be provided to review manufacturer quality assurance and engineering documentation as required to support USCG flight safety investigations.

5.6 Aircraft Accidents and Incidents

Disposition of evidence, including components, involved in aircraft accidents or incidents shall be IAW COMDTINST M5100.47 (series). These procedures are IAW and at the direction of the National Transportation Safety Board whose rules and regulations delegate to USCG such authority as is appropriate. Contractor participation in these proceedings will be determined by the president of each accident or incident board and directed by the KO. Investigations of failures undertaken outside of formal proceedings will be a cooperative effort between the Contractor and USCG.

6.0 REQUIREMENTS

6.1 General

The following services shall be provided for RCI supplied equipment and systems designs as a minimum. Services for non-RCI equipment and systems designs may also be required.

The specific tasks to be performed will be defined in individual task orders.

6.1.1 Key Personnel

Before replacing any individual designated as key by the Government, the Contractor shall notify the KO no less than fifteen (15) business days in advance, and submit, within a reasonable amount of time, a written justification for replacement of identified individual(s) and provide the names and resumes of proposed replacement(s).

Replacement personnel performing in these positions shall have their resume submitted to the KO from the Contractor prior to commencing any work under this contract. All proposed replacements shall possess qualifications as required by contract. The Contractor shall not replace key personnel without acknowledgment from the KO.

Consent by the KO for the replacement shall not be unreasonably withheld if the replacement has experience equal to, or better than, his/her predecessor. The KO will work with the Contractor to ensure prompt approval to support smooth transition and minimize disruptions to the design and development activities of this contract.

The Contractor shall ensure proposed replacements have experience overseeing complex avionics systems design and development and managing government programs. The personnel shall possess the requisite experience, skills, attributes, knowledge, and track record conducive of managing Government Programs.

The following personnel are identified as key:

a. Program Manager

b. Technical Project Manager

c. SRR FSE

d. MRR FSE

6.1.1.1 Project Manager

The Contractor shall provide a Program Manager who shall be responsible for all Contractor work performed under this contract. The Project Manager shall be a single point of contact for the KO and the COR. The Project Manager shall have a minimum of five (5) years’ experience in Program or Project Management with at least three (3) of those years managing complex government systems. The name and resume of the Project Manager shall be provided to the KO as part of the Contractor’s proposal.

6.1.1.2 Technical Program Manager

The Contractor shall provide a Technical Program Manager who shall be responsible for all technical design, engineering and testing work performed under this contract. The Technical Program Manager shall have a minimum of five (5) years’ experience as a technical engineer working on complex avionics systems. The name and resume of the Technical Program Manager shall be provided to the KO as part of the Contractor’s proposal.

6.1.2 Analysis

The Contractor shall provide to USCG a written report on the analysis of each aircraft avionics system investigation as directed by individual task orders. The requirement for system analysis may be initiated by USCG or suggested by the Contractor. The reports shall include, as a minimum, the following:

a) A brief description of the problem or improvement to be analyzed;

b) A description of each design alternative to be analyzed for resolution of the problem or to provide improvement;

c) Cost-benefit analysis of the alternatives suggested to solve the problem or to improve the system performance. The analysis shall include the financial and operational impact of each alternative. The analysis shall also include the impact of the continuing operations with no modification or upgrade to the existing system;

d) A man-hour estimate to prepare an ECP for each design alternative to be investigated (to be broken out by labor categories);

e) The format of the report will be determined by a consensus of the Contractor and USCG. The report will contain USCG-specified information and shall be provided to USCG for review prior to final submission.

6.1.3 Program Management

The Contractor shall provide program management to include technical management and control in the administration of all types of technical effort as set forth herein in order to provide for the scheduled accomplishment of project activities. The requirements of this paragraph shall include provision of personnel to answer same day queries by phone as they arise. Program Management will be authorized the monthly rate found in CLIN 0004 and subsequent option period CLINs in the Schedule.

6.2 Engineering

The Contractor shall provide sustaining engineering services on an as needed basis (See Section 2.1.2).

6.2.1 Engineering Personnel Support

The Contractor shall provide specialized services for resolution of MRS, SRR, LRS, and MRR avionics systems/PGSE technical issues. The contractor personnel shall witness testing and evaluate data.

6.2.2 Advice and Information

The Contractor shall provide engineering advice and information to USCG personnel and logistics support Contractors in support of MRS, SRR, LRS, and MRR avionics systems/PGSE.

6.2.3 Develop Changes and Revisions

The Contractor shall prepare source data for changes, modifications, and revisions to the MRS, SRR, LRS, and MRR avionics systems/PGSE technical manuals and SBs as ordered by the KO. The level and type of support required shall be defined on individual task orders.

6.2.3.1 Product Improvement Plan

The Contractor shall establish a product improvement plan as directed by individual task orders.

6.2.3.2 ECPs

As formally requested by the KO/COR, the Contractor shall prepare ECPs. At a minimum the ECP shall include the specifications of work to be performed for MRS, SRR, LRS, and MRR avionics systems/PGSE configuration changes or modifications as defined in each individual task order for each problem or improvement requested. Equipment developed to satisfy special circumstances will normally be documented in ECPs. Contractor shall have a minimum of thirty (30) business days to prepare a formal bid/response to any ECPs directed by the USCG.

6.2.3.3 Test Procedures

The Contractor shall provide required revisions to the MRS, SRR, LRS, and MRR avionics systems/PGSE test procedures as directed by individual task orders.

6.2.4 Investigations

The Contractor shall provide immediate engineering and maintenance assistance to investigate problems which affect safety-of-flight for the MRS, SRR, LRS, and/or MRR avionics systems/PGSE as directed by individual task orders. The work shall include analysis and testing to define the scope of the problem and shall culminate in a recommended corrective action. The results of all efforts shall be provided to the USCG in writing as outlined in section 5.1.1.

6.3 Logistics

6.3.1 Vendor Support

The Contractor shall furnish engineering advice and assistance to vendor personnel pertaining to integration, design and testing issues within the MRS, SRR, LRS, and MRR avionics systems/PGSE. This support shall be in the form of written directives, telephone, and on-site support. The level and type of support required shall be specified on individual task orders.

6.3.2 Logistics Studies

The Contractor shall provide logistics studies of avionics systems and avionics support systems under individual task orders as directed by the USCG. This includes generation of ILSP, life cycle cost studies, and studies to determine optimum maintenance strategies.

Written deliverables of these studies shall be provided to the USCG for approval and acceptance.

6.4 Field Service Engineering

6.4.1 Contractor Support

The Contractor shall furnish engineering advice and assistance to Contractor’s FSEs.

6.4.2 Field Service Technical Support

Field Service Engineering support shall be provided by two key personnel working on a full-time basis. The FSE positions will normally be located at the ALC. Both FSE positions shall be filled by well qualified personnel with the following experience:

a) An avionics background: Each FSE shall have a minimum of ten (10) years’ experience maintaining complex avionics systems. The name and resume of the FSE shall be provided to the Government as part of the Contractor’s proposal.

b) A thorough understanding of the avionics suite on all USCG airframes that utilize RCI components.

c) A working knowledge of USCG operational requirements for RCI components.

d) A thorough understanding of RCI’s Common Avionics Architectural System utilized on the H-65 (SRR) and H-60 (MRR) platforms. The FSE’s will also maintain a familiarity with the other USCG aircraft’s avionics systems with integrated RCI components.

7.0 FSE

7.1 SRR FSE

The SRR FSE will focus on support for the SRR Program and coordinate with the SRR COR. The FSE will also support other product lines at ALC as required by the SRR COR.

The FSE will be authorized the monthly rates found in CLIN 0001 and subsequent option period CLINs in the Schedule.

7.2 MRR FSE

The MRR FSE will focus on support for the MRR Program and coordinate with the MRR COR. The FSE will also support other product lines at ALC as required by the MRR COR. The FSE will be authorized the monthly rate found in CLIN 0002 and subsequent option period CLINs in the Schedule.

7.3 Reserved

7.4 FSE Requirements

The FSE shall work a standard, eight (8) hour day. The hours shall be the normal working hours of ALC unless directed otherwise by a COR or the KO. When on directed travel to investigate problems at specific USCG Air Stations, the hours shall be dictated by aircraft availability, required USCG support, etc. The FSEs shall observe all Federal Holidays.

The FSEs shall, as a courtesy, coordinate earned vacation with the respective COR. The Contractor shall provide the following as a minimum:

a) Liaison and assistance in the logistics and technical support of the MRS, SRR, LRS, and MRR avionics systems/PGSE under operation of, or supported by

USCG.

b) Assist in the investigation and resolution of technical issues and within one (1) business day have access to MRS, SRR, LRS, and MRR avionics systems/PGSE manufacturer’s resources to assist in resolving these issues.

c) Provide assistance to USCG aviation units by telephone or at the respective USCG facility. This shall include, but not be limited to: assistance in solving repair and inspection problems, troubleshooting, and providing any technical information that may be necessary to resolve a problem.

d) Review and comment on applicability of SBs for MRS, SRR, LRS, and MRR avionics systems and PGSE.

e) Provide training on avionics and avionics support equipment for USCG and vendor personnel.

7.4.1 Monthly Activity Report

Each FSE will provide monthly activity reports that include a detailed description of the support provided to USCG. In addition to any holiday, vacation, or sick leave as well as days spent on temporary assigned duty during the month shall be listed. An emailed copy of the report shall be sent to the USCG, ALC, no later than twenty (20) business days following the end of the reported month. The report shall include the following where applicable:

a. Name of…