Attachment 2 - Statement of Objectives.pdf

Statement of Objectives (SOO) for

Session Initiation Protocol

(SIP)

For Altus AFB, Oklahoma 10 September 2024

Prepared By

97CS

1.0 INTRODUCTION & BACKGROUND

This Statement of Objectives (SOO) defines the requirements for a contractor to engineer, furnish, install and test (EFI&T) turnkey services to support local and long distance communications for Altus AFB, OK.

1.1 PERFORMANCE OBJECTIVES

1.1.0 PERIOD OF PERFORMANCE

The period of performance will be 5 years beginning 1 October 2024 and ending 30 September 2025.

1.1.1 PLACE OF PERFORMANCE

The places of performance is Altus AFB, OK.

1.1.2 HOURS OF WORK

All work shall be completed during normal operating hours of the site, Monday through Friday, excluding federal holidays. Any site work requested by the Contractor to be performed outside of normal duty hours shall be coordinated with the Base POC and the COR at least two business days in advance. The Contracting Officer shall be notified in advance if there is any cost impact for this work.

1.1.3 COVID-19

All federal contractors traveling onsite to DoD locations to perform installations or warranty support must abide by federal regulations in place for COVID-19.

1.1.4 Travel

Local travel is defined as all travel within 50 miles of each identified base. Travel costs for local travel shall not be submitted by the Contractor nor paid for by the Government. Long distance travel is defined as all travel 50 miles or farther from each identified base. Long distance travel is authorized.

1.2 OBJECTIVES

1.2.1 GENERAL OBJECTIVE

Provide all materials, transportation, labor, management, tools, and other incidentals necessary to meet the requirements as stated in this SOO. All materials provided shall be new and not refurbished. Ensure all work including subcontracted work is performed by federally authorized Original Equipment Manufacturer (OEM) and provide contractor letter of authorization.

1.2.2 BASE ALLIED SUPPORT / SITE SURVEY OBJECTIVE

The Contractor shall coordinate with 97 Communications Squadron (CS) to schedule and start a detailed site survey of the voice architecture within 60 calendar days of award. This survey may be conducted virtually with personnel at the 97CS. The Contractor shall not prioritize any other task above the site survey unless directed to do so by the COR.

At the conclusion of the site survey, the Contractor shall provide the Government with a complete list of Allied Support requirements, required GFE, required network engineering or security implications not identified, and any additional material or services required for the Contractor to satisfy the requirements of this SOO. These items include but are not limited to determining required BASE provided network connections, determining cable pathways, gathering power and grounding requirements, verifying trunk and ancillary connections and counts, interoperability short falls and identifying environmental and space factors in equipment locations.

1.2.3 RESERVED

1.2.4 PACKAGING AND MARKING

The Contractor shall be responsible for coordinating equipment staging storage location with the COR; however, the Contractor must coordinate with the COR who will facilitate coordination with the site’s POC prior to any shipment of materials. Every effort shall be made to schedule shipments as close to the installation date as possible. The contractor shall be responsible for staging and deployment of any equipment and materials provided as part of this requirement, unless otherwise mutually agreed upon by the Contractor and the government. The contractor shall coordinate with the government personnel in shipping and preposition the new equipment to each base.

1.3 CONSTRAINTS

Stated work and associated product deliverables shall be performed at the UNCLASSIFIED level. However, when access to classified areas may be required, selected personnel who install, test, and cutover network equipment must be able to pass a background check. Escorts may be required, as some work shall be performed in secure facilities. It is the Government’s responsibility to provide escorts. If escorts are not provided timely by the Government the Contractor shall let the COR and CO know. Contractor personnel requiring access to Government systems shall have a minimum of Department of Defense (DoD) 8570 Information Assurance Technical (IAT) Level II Certification. Only those personnel actually performing work on systems attached to the Air Force Network (AFNET) require this credential.

1.4 PROJECT MANAGEMENT OBJECTIVES

1.4.1 PROJECT MANAGER (PM)

The Contractor shall identify by name in the Contractor’s proposal a key personnel PM responsible as the single Point of contact for the duration of the resulting task order. The PM must be a prime Contractor employee, have authority to make decisions, signatory authority, and ability to commit the company. The PM is responsible for scheduling, organizing, and leading weekly meetings to track planning and progress of the project from planning stages through completion and Government acceptance. The PM shall be responsible for providing the deliverables to the Government. The PM shall be responsible for supervision of all contract personnel and performance of all Contractor-related functions.

1.4.2. GOVERNMENT FURNISHED INFORMATION/ACCESS/STANDARDS

All work performed will comply with all base installation standards. Installation technicians will be familiar with appropriate Commercial/Military/Local Installation Standards. Installation tasks shall be performed in accordance with the appropriate installation standards and practices.

1.5. WARRANTY/SUSTAINMENT SUPPORT

The United States Air Force (USAF) executes a contract known as the Enterprise Cyber Transport Systems (CTS/SIP) contract each calendar year. The Contractor will be required to provide warranty/sustainment coverage throughout the duration of the task order and additionally from site acceptance until the start of the next USAF SIP contract. The Contractor will not terminate coverage until the Government has confirmed that the system is covered by the USAF SIP contract. The Contractor based on their technical expertise shall be aware of equipment procurement lead times in relation to their installation to ensure loss in coverage in the warranty period.

The Contractor shall provide a one (1) year warranty/sustainment services for workmanship deficiencies and equipment provided or installed primarily designed to coincide with termination and renewal of the USAF SIP CONTRACT within the parameters of the above paragraph.

1.6 SITE ACCEPTANCE/PROJECT COMPLETION

The system will be considered accepted/completed once all of the requirements for each base (Altus AFB if exercised) are met and the Government accepts the requirements stated herein as completed. DD Form 250 shall be used for acceptance of hardware only and AFTO Form 747 to document completion of the project. The Government is responsible for initiating the 747 process once applicable. The Contractor shall not consider the system accepted without the Contractor Officer Representative (COR) signing off on the DD250 and AFTO 747. The COR will be the final signatory on the DD Form 250 and AFTO Form 747; the COR is the final authority for all delivery order activities. The Contractor shall notify the Government upon completion of all delivery order tasks. A Government/Contractor walk-thru is required 5 business days prior to completion/final acceptance.

1.7 PLACE OF INSPECTION AND ACCEPTANCE

Inspection of all work performance, reports, and other deliverables under this task order shall be performed by the Contracting Officer’s Representative (COR). Final acceptance of all work performance, reports, and other deliverables under this task order shall be performed by the COR with coordination with the Contracting Officer (CO). The name and contact information for the CO shall be provided after award. The name and contact information for the COR shall be provided after award.

1.8 SCOPE OF INSPECTION

All deliverables will be inspected for content, completeness, accuracy, and conformance to task order requirements by the COR. Inspection may include validation of information or software through the use of automated tools, testing, or inspections of the deliverables, as specified in the base contract and task order. The scope and nature of this inspection will be sufficiently comprehensive to ensure the completeness, quality, and adequacy of all deliverables.

1.9 BASIS OF ACCEPTANCE

Outline and provide a detailed acceptance test plan of the installation at Altus AFB, OK covering all aspects of the installation and demonstrate the acceptability of the work on meeting the government requirement and provide an acceptance test plan within 14 business days after site survey. The Contractor will conduct on-site testing in accordance with the Original

Equipment Manufacturers (OEM) installation manuals, practice and the appropriate vendor’s test procedures. All tests and document results of tests shall be provided to the government within 7 business days prior to performing final testing and inspections.

1.10 WRITTEN ACCEPTANCE/REJECTION BY THE GOVERNMENT

The CO and/or COR will provide written notification of acceptance or rejection of all final deliverables within 10 business days (unless specified otherwise). All notifications of rejection will be accompanied with an explanation of the specific deficiencies causing the rejection.

1.11 NON CONFORMING PRODUCTS OR SERVICES

The Contractor shall have ultimate responsibility for the successful deployment and cutover of the system upgrade/expansion. Any work deemed non-compliant by the COR and communicated in writing to the Contractor via the COR and/or the CO shall immediately be re-worked by the Contractor. Non-conforming products or services will be rejected. Deficiencies will be corrected by the Contractor within 10 business days of the rejection notice. If the deficiencies cannot be corrected within 10 business days, the Contractor shall immediately notify the COR of the reason for the delay and provide a proposed corrective action plan within 3 business days. The Government will not provide acceptance for any products or services that do not conform to the requirements of this task order.

1.12 HOURS OF WORK

All work shall be completed during normal operating hours of the site, Monday through Friday, excluding federal holidays. Any site work requested by the Contractor to be performed outside of normal duty hours shall be coordinated with the Base POC at least two business days in advance. The Contracting Officer shall be notified in advance if there is any cost impact for this work prior to work being performed.

1.13 NOTICE REGARDING LATE DELIVERY/PROBLEM NOTIFICATION

REPORT

The Contractor shall notify the COR and the CO in writing as soon as it becomes apparent to the Contractor that a scheduled delivery or deliverable will be late. The Contractor shall include in the notification the rationale for late delivery, the expected date for the delivery, and the project impact of the late delivery. The COR and the CO will review the rationale and the estimated project impact and provide guidance to the Contractor. Such notification in no way limits any Government contractual rights or remedies including, but not limited to, termination.

1.2 INVOICE SUBMISSION

The Contractor shall not submit any invoice for payment until final acceptance has been issued.

Invoices received prior to final acceptance shall be rejected. Upon receipt of acceptance (i.e.

issuance of a completed DD Form 250 and 747), the Contractor shall submit its invoice submission with the information identified as follows. Payment shall be made in accordance with the clause found at FAR 52.212-4 Contract Terms and Conditions – Commercial Items (Jan

2017), paragraph (g), following receipt of properly executed invoices prepared in accordance with the requirements of this task order.

The invoice shall be submitted via Wide Area Work Flow (WAWF) for evaluation and payment. Failure to submit thru WAWF shall result in rejection of the invoice. Confirmation of payment via email shall also be provided to the CO within 5 days of receipt of funds.

Milestone payments are approved with a properly submitted invoice upon completion for each item in CLIN 0001(i.e., CLIN 0001A professional services).

The invoice containing the final milestone payment SHALL BE MARKED FINAL. Failure to mark this invoice as FINAL will result in invoice rejection and delay in closeout. On the invoice, the Contractor shall provide a summary of each billed CLIN. The summary shall include by each invoiced CLIN: CLIN number and description, as well as the invoiced amount.

The invoice shall also provide a total amount for all awarded CLINs. The Contractor shall not bill, nor be reimbursed, for any charges that are not specifically stated in this task order or incorporated via a written modification issued by the CO.

1.3 TRAVEL

Contractor costs for travel will be reimbursed at the limits set in the following regulations (see FAR 31.205-46):

● Federal Travel Regulation (FTR) - prescribed by the GSA, for travel in the contiguous U.S.

● Department of State Standardized Regulations (DSSR) (Government Civilians, Foreign Areas), Section 925, "Maximum Travel Per Diem Allowances for Foreign Areas" - prescribed by the Department of State, for travel in areas not covered in the FTR.

The contractor may invoice monthly on the basis of cost incurred for cost of travel comparable with the FTR/DSSR. The invoice shall include the period of performance covered by the invoice, the CLIN number and title. Separate worksheets, in MS Excel format, shall be submitted for travel.

CLIN/Task Total Travel: This invoice information shall identify all cumulative travel costs billed by CLIN/Task. The current invoice period’s travel details shall include separate columns and totals and include the following:

● Travel Authorization Request number or identifier, approver name, and approval date

● Current invoice period

● Names of persons traveling

● Number of travel days

● Dates of travel

● Number of days per diem charged

● Per diem rate used

● Total per diem charged

● Transportation costs

● Total charges verified with copies of receipts over $75

● Explanation of variances exceeding 10 percent of the approved versus actual costs

● Indirect Handling Rate and G&A are not authorized

2.0 SIP Commercial Services OBJECTIVES (SBC)

The Contractor shall EFI&T the infrastructure as defined herein by objectives below:

2.1 Configure SIP services in High Availability (HA) configuration with available management server for local and long distance services via local exchange carrier providing service including unlimited local service and 300 minutes Domestic LD minutes per call path.

138 call paths x 300 Domestic LD minutes = 41,400 Domestic LD minutes.

2.2 Conform with the current solution for SBC’s to connect to the LSC, and to the local exchange carrier to cut base over to a Session Initiation Protocol (SIP) connection for local and long distance services.

2.3 Provide Session Initiation Protocol (SIP) services availability at Altus AFB, OK.

3.0 DELIVERABLES LIST

3.1 All deliverables set forth in this contractual document are the responsibility of the contractor to meet each deadline on time and to notify the Contracting Officer Representative (COR) with justification if the deliverables appear to be late. The Contractor will provide deliverables via secure electronic means (i.e. DoD Safe) or printed means (if requested) to the COR. All electronic deliverables and reports will be in the current version of Microsoft Word, Power Point, MS Excel, or Adobe Portable Document Format. All deliverables shall be identified by: 1) SOO task number, and 2) deliverable title. All deliverables are identified in the Deliverable table below:

3.2 Deliverable Table

Title Submission Location

Test/Inspection Report COR Email Monthly Invoice Submissions in WAWF ASSIST

References

NUMBER TITLE WEBSITE OR LOCATION

BICSI Building Industry Consulting Service International, Inc (BICSI) http://www.bicsi.org/

NFPA 70 (2002) National Fire Protection Association (NFPA), National Electric Code (NEC) http://www.nfpa.org/

ANSI American National Standards Institute (ANSI) and Internet Standards Resources http://www.ansi.org/

EIA/TIA Engineering: EIA/TIA Standards See Commodity Specific Appendices and Individual Task Orders http://www.tiaonline.org/

TIA/EIA-568-B.1

(Mar 2004)

Commercial Building Telecommunications Cabling Standard Part 1: General Requirements http://www.tiaonline.org/

TIA/EIA-568-B.2

(Dec 2003)

Commercial Building Telecommunications Cabling Standard Part 2: Balanced Twisted-Pair Cabling Components http://www.tiaonline.org/

DOD 8570 DoD Approved 8570 Baseline Certifications https://public.cyber.mil/cw/cwmp/dod-approved-8570-baseline-certifications/

TIA/EIA-569-A

(Dec 2001)

Commercial Building Standards for Telecommunications Pathways and Spaces http://www.tiaonline.org/

TIA/EIA-606 (May 2002)

Administration Standard for the Telecommunications Infrastructure of Commercial Buildings http://www.tiaonline.org/

TIA/EIA-607 (Oct 2002)

Commercial Building Grounding and Bonding Requirements for Telecommunications http://www.tiaonline.org/

EIA-310 (Sep 1992)

Racks, Panels and Associated Equipment http://www.tiaonline.org/

EIA SP-2840-A

(Mar 1994)

Commercial Building Telecommunications Cabling Standard http://www.tiaonline.org/

DoD Manual

4160.21 Volume 1

Defense Materiel Disposition: Disposal Guidance and Procedures https://www.esd.whs.mil/Portals/54/Documents /DD/issuances/dodm/416021_vol1.pdf?ver=20 19-10-02-080613-750

MIL-HDBK-419A Grounding, Bonding, and Shielding for Electronic Equipments and Facilities https://www.wbdg.org/ffc/navy-navfac/criteria-manuals/mil-hdbk-419a-v1

DoDI 8520.02 Public Key Infrastructure (PKI) and Public Key (PK) Enabling https://www.esd.whs.mil/Portals/54/Documents /DD/issuances/dodi/852002p.pdf http://www.bicsi.org/ http://www.nfpa.org/ http://www.ansi.org/ http://www.tiaonline.org/ http://www.tiaonline.org/ http://www.tiaonline.org/ https://public.cyber.mil/cw/cwmp/dod-approved-8570-baseline-certifications/ https://public.cyber.mil/cw/cwmp/dod-approved-8570-baseline-certifications/ http://www.tiaonline.org/ http://www.tiaonline.org/ http://www.tiaonline.org/ http://www.tiaonline.org/ http://www.tiaonline.org/ https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodm/416021_vol1.pdf?ver=2019-10-02-080613-750 https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodm/416021_vol1.pdf?ver=2019-10-02-080613-750 https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodm/416021_vol1.pdf?ver=2019-10-02-080613-750 https://www.wbdg.org/ffc/navy-navfac/criteria-manuals/mil-hdbk-419a-v1 https://www.wbdg.org/ffc/navy-navfac/criteria-manuals/mil-hdbk-419a-v1 https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/852002p.pdf https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/852002p.pdf

Acronym List Access Control List – ACL Assured Compliance Assessment Solution – ACAS Automatic Call Distribution - ACD Air Force Base- AFB Air Force Network - AFNET Air Mobility Command – AMC Approved Products List – APL CENTCOM – Central Command Common Access Card - CAC Configuration Accounting Information Retrieval System - CAIRS Contract Line Item Number - CLIN Consolidated Operator Answering System - COAS Cyber Transport System – CTS Department of Defense - DoD Defense Information Systems Agency- DISA Department of Defense Information Network – DoDIN Defense Switched Network – DSN Engineer Furnish Install & Test - EFI&T Full Operational Capability - FOC Government Furnished Equipment – GFE Government Witness Testing – GWT High Availability – High Availability Joint Interoperability Test Command – JITC Local Session Controller - LSC Lightweight Directory Access Protocol - LDAP Military Unique Deployment Guide – MUDG Information Assurance Technical - IAT Integrated Master Schedule – IMS Original Equipment Manufacturer – OEM Period of Performance - PoP Project Service Agreement – PSA Quality of Service - QOS Redundant Array of Independent Disks - RAID Session Border Controller – SBC System Installation Plan – SIP Statement of Work - SOO Security Technical Implementation Guide - STIG Trade Agreements Act – TAA Uniform Call Distribution – UCD United States Air Force - USAF Virtual Local Area Networks – VLAN Voice Internet Service Provider – VISP