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12444123R0005

Appalachian RD

Attachment 2 SOW

STATEMENT OF WORK

Project Stackhouse Boat Launch and Murray Branch Picnic and River Access Janitorial and Grounds Maintenance

General Information

1.0 Scope of Work

This project is to provide janitorial services and grounds maintenance for Stackhouse Boat Launch and Murray Branch Picnic and River Access, including but not limited to; trash removal and disposal off-site, cleaning and restocking of vault toilet facilities, and lawn maintenance of grassy areas. The service period will be April 1 through October 31. There will be a base year (2023) and four (4) option years.

2.0 Background

Stackhouse Boat Launch is located on the Appalachian Ranger District of the Pisgah National Forest within Madison County, North Carolina. Located along the French Broad River, this recreation site serves both the public and commercial river industry with thousands of users. The site consists of a CTX restroom building with two separate restrooms and a plumbing alley, each restroom containing a vault toilet, garbage receptacle, and toilet paper dispenser. The building is surrounded by a 400 sq. foot walkway connecting to the parking area including accessible parking. The flooring is finished concrete and the walls are painted concrete, the doors are metal with metal jambs. There are two separate parking areas for the commercial industry and public, with a kiosk in the commercial area. There is a double bear safe garbage receptacle in close proximity to the restroom building.

Murray Branch Picnic and River Access is located on the Appalachian Ranger District of the Pisgah National Forest in Madison County and serves commercial and public users. The site consists of a CXT restroom building with two separate restrooms including a vault toilet, garbage receptacle, and toilet paper dispenser. The building is surrounded by 400 sq.

ft. concrete walkway connecting to the parking area. The flooring is finished concrete and interior walls are painted concrete. The doors are metal with metal jambs.

There are two large covered picnic shelters measuring 16’x20’ with three picnic tables inside and two large pedestal grills outside each. There are five picnic tables and pedestal grills in close proximity to parking and located in the grassy area. There is a natural buffer of vegetation between the grassy area and the river. There is a concrete walkway around the asphalt parking area with an information kiosk and two double bear safe garbage receptacles.

3.0 Schedule/Requirements/Tasks

Schedule: The Schedule of Items consists of tasks to be performed on Stackhouse Boat Launch and Murray Branch Picnic and River Access

A. Janitorial Services The season of April 1 through October 31 will require two cleanings in a seven-day period on a Monday and Friday. The cleanings are to take place on a Monday and Friday unless permission is given from the COR.

Independence Holiday weekend will require two additional cleanings on a Saturday and Sunday. Janitorial services can begin after 8am and should be complete by 2pm for each daily service.

Daily Cleaning Routine

1. Sweep and wet mop floors, scrub soiled spots when necessary

2. Dust walls and ceiling for cobwebs

3. Empty all garbage receptacles

4. Refill toilet paper to maximum capacity

5. Clean walls, waste receptacles, and doors

6. Sanitize and clean toilet bowls and toilet seats and/or vault toilet interior and exterior to remove waste and stains

7. Clean hardware (push plates, kick plates, etc)

8. Remove graffiti (after COR has been notified and approves cleaning agent)

9. Sweep exterior building removing insect and animal nests

10. Clean exterior building to remove dirt and mildew

11. Inspect and report any need for major repairs such as leaks in roof, damage to doors, windows, gutters and downspouts, etc.

General

1. No flammable liquids shall be stored in buildings without written approval from the Contracting Officer

2. No supplies shall be stored in plumbing alley without approval from COR

3. Chemicals or hazardous materials are to be stored in designated areas in accordance with manufacturer recommendations

B. Maintenance of Grounds “Grounds” includes, but is not limited to; parking areas, lawns, drives, paved walkways, picnic areas, and developed areas within the site. The contractor shall provide all necessary labor, supplies, equipment, and materials for the maintenance of these areas.

1. Lawn Maintenance

a. Lawn maintenance is to be performed every 2 weeks during the contract, beginning the week of

April 1

b. Maintained grassy areas shall be kept trimmed in a neat, uniform matter. Maintained grassy areas include but are not limited to; around the restroom facilities, parking lot islands, garbage receptacles, picnic tables, and sidewalks adjacent to the parking lots and restroom facilities. The

COR will identify areas to mow as well as areas to not mow.

c. Debris and trash shall be removed prior to mowing

d. All lawn maintenance equipment shall have bags or deflector shields in place at all times. Excess clippings shall be blown off walkways and parking areas. Proper care shall be exercised, and warning signs shall be placed when working around pedestrians or vehicles

e. Mowing shall not be conducted on weekends unless approved by the COR. All mowing elements shall be completed during a 36-hour period unless weather forces delays.

f. Trimming shall be conducted as necessary around trees, shrubs, fences, signs, poles, and other structures.

g. Charcoal and ashes shall be removed from grills and disposed of properly or as directed by COR.

The materials are not to be disposed of at the site.

h. The contractor will be held liable for all damage as result of maintenance operations to fixed objects such as signs, posts, buildings and all vegetation including turf, trees, shrubs, and natural growth. Costs associated with damage to the plant material caused by the contractor will be assessed based on current costs to replace with like material. The contractor will be billed for damages or instructed to repair the damages as directed by the CO.

2. Vehicle/Pedestrian areas

Sidewalks, gutters, parking lots and drives shall be kept free of litter and grass clippings. Trash is to be picked up and disposed of

3. Trash receptacles

a. Trash is to be collected twice weekly on a Monday and Friday as well as both the Saturday and Sunday of the Independence Day holiday.

b. Waste is to be collected from in and around trash receptacles and liners are to be replaced with approved liners. Wash the inside and outside using disinfectant solution monthly to maintain odor-free containers.

c. Trash will be disposed of after each collection at an approved municipal or commercial trash disposal facility.

d. If the site contains recycling containers, the Contractor shall be required to empty the recycling containers, sort and dispose of recycling materials at an approved recycling facility

4.0 Compensation/Forest Service Responsibilities

A. Compensation: The Forest Service agrees to pay the contractor for services described herein upon receipt and approval of an invoice for the monthly period(s) invoiced. Payments will be full compensation for all work covered in this contract including but not limited to, furnishing labor, equipment, transportation, supplies and materials necessary to complete the work. Payments shall be submitted through the IPP system.

B. Forest Service Responsibilities: The Forest Service will be responsible for repairs due to normal wear and tear, renovation work, repairs to pavement, parking areas, sidewalks and curbs, maintaining the water supply and public utilities. The COR will conduct frequent, unscheduled inspections and maintain documentation noting conditions and compliance with contract requirements. The COR will communicate with the CO regarding contract compliance.

5.0 Deliverables and Site-Specific Requirements

CONTRACTOR-FURNISHED PRODUCTS, SUPPLIES AND EQUIPMENT

Contractor shall purchase and use Bio-Based Products in accordance with 7U.S.C.8102(c)(3) and FAR 52.223-1 Biobased Product Certification submitted by the Contractor.

Contractor shall purchase supplies in accordance with 48 CFR 52.208-9 and FAR 52.208-9 Contractor Use of Mandatory Sources of Supply or Services. Materials and equipment shall be of the type and quality used in large scale commercial cleaning operations, shall meet the requirements specified herein, and shall be approved by the Contracting Officer’s Representative (COR) before use.

SITE SPECIFIC REQUIREMENTS

A. Materials and Equipment: All materials and equipment are to be provided by the Contractor; cleaning materials and supplies such as, but not limited to toilet paper, paper towels, mops, brooms, paper towels, plastic trash bags, etc.

B. Janitorial Supplies: Cleaning materials used shall be a product specifically manufactured for the surface to be cleaned and approved by the Contracting Officer or Contracting Officer Representative (COR) prior to use.

C. Cleaning and Disinfecting: The contractor shall clean all visible dirty surfaces using general detergents or cleaning products compatible with the surface materials being cleaned and in accordance with directions provided by the product manufacturer. Cleaning shall be accomplished per the current CDC guidelines for cleaning a facility (see link below).

CDC cleaning guidelines: https://www.cdc.gov/coronavirus/2019-ncov/community/disinfecting-buildingfacility.html

EPA list of disinfectants: https://www.epa.gov/pesticide-registration/list-n-disinfectants-use-against-sars-cov-2

If a site has had a suspected case or a confirmed case of COVID-19, then the current detailed guidelines from CDC must be followed to ensure a thorough and comprehensive disinfection and sanitization has been accomplished.

https://www.cdc.gov/coronavirus/2019-ncov/community/organizations/cleaning-disinfection.html

D. Safety and Accident Protection: The Contractor shall comply with all applicable Federal, State, and local laws, ordinances, and regulations governing safety, health, and sanitation, and shall provide all safeguards, safety devices, and protective equipment, and shall take any other needed actions, on his own responsibility that are reasonably necessary to protect the life and health of employees on the job and the safety of the public, and to protect property in connection with the performance of the work covered by the contract.

E. Federal Holidays: The contractor is expected to work on scheduled workdays (see Attachment 2 document) even if it falls on a Federal holiday. This applies only to Federal holidays that fall within the service performance dates of April 1 to October 31.

6.0 Contractor’s Key Personnel

A. General: The contractor is to make their own review of contract requirement as specified in SOW document and appropriate for job site conditions. The contractor is responsible for all work included in SOW document and the first priority of staff shall be to maintain toilet facilities. The Forest Service will not be responsible in any way to the contractor’s staff for damages, destruction or loss to the contractor’s equipment, supplies, materials or tools or the personal property of the staff. The contractor will be responsible for all repairs, regardless of cost, resulting from the negligence of the contractor or the contractor’s employees.

The contractor’s staff are to be polite and assist the public with general information as possible while representing the Forest Service in a professional manner. Contractor staff shall not wear clothing that is political or offensive in nature. The Forest Service reserves the right to require the contractor to replace any employee deemed unqualified, displaying unfavorable personal conduct or appearance and or making a bad reflection of the Forest Service to the public.

B. Staffing: The contractor shall provide qualified staff to satisfy the contract requirements at all times. At least one English speaker is required on site during staffing hours.

C. Supervisor: The contractor shall provide a daily operations supervisor for supervision of employees. The supervisor shall be available by telephone for immediate contact. The supervisor shall have the authority to take immediate action to correct conditions determined by the Contracting Officer or COR to be unsafe, unsanitary, https://www.cdc.gov/coronavirus/2019-ncov/community/disinfecting-https://www.cdc.gov/coronavirus/2019-ncov/community/disinfecting-or unsatisfactory. The supervisor shall be located within 2 hours travel time to the area and will be required to follow up on public complaints and/or problems with staff.

7.0 Non-Compliance

When the Contracting Officer (CO) or Contracting Officer’s representative (COR) observes the contractor has failed to adequately perform any of the services for which the contractor is responsible, the CO or a designee will take the following action:

A. Non-Compliance: When services are not provided in accordance with the contract, the contractor’s daily operations supervisor will be notified and directed to correct services within 24 hours B. Follow up on Non-Compliance: An inspection of non-compliance items will be made after 24 hours by the Contracting Officer or COR. The contractor’s daily operation’s supervisor may request to attend the inspection. If the inspection shows the issues have been corrected or satisfactory progress has been made, the notice will be rescinded, however if non-compliance remains the supervisor will be given notification of non-compliance in writing.

C. Services Restored by Contracting Officer: If the contractor fails to correct the work, the CO may proceed to have the work performed by other forces. The cost of the work performed including materials, labor, and equipment will be deducted from payment due the contractor on his contract.

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