Attachment 2 - Requirements Document.pdf

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ISBEE/IEE-Qualstar Q80 Tape Library Hardware Replacement and Warranty Services
Solicitation number
75H70425Q00018
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This Requirements Description document details a procurement for the Indian Health Service (IHS) to replace Qualstar Q80 Tape Library hardware and obtain associated warranty services. The requirement includes purchasing 2 Qualstar Q80 Tape Library Systems with IBM LTO-8 FC Tape Drives, 10 additional tape drive modules, a 5-year warranty uplift, 100 LTO-8 data cartridge tapes, and barcode labels. The current equipment's end of support/warranty date is 9/26/2025, and the procurement is seeking commercial items from Qualstar authorized resellers. The preferred warranty support includes phone/email support, advance replacement of defective components, and technical assistance, with delivery to the IHS HQ Office of Information Technology in Albuquerque, New Mexico. No additional security concerns were noted for this requirement.

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REQUIREMENTS DESCRIPTION FOR

FOR

Qualstar Q80 Tape Library Hardware Replacement and Warranty Services Indian Health Service

Requirement Description:

The contractor shall provide the replacement tape libraries and manufacturer technical support services, as defined in this document. The HQ Data Centers utilizes the Qualstar hardware appliances in support of the Q80 tape libraries and the LTO7-8 FC tape drives still required by the National Data Warehouse. Specific items requested for this acquisition include: Qualstar Q80 Tape Library System with 1 x IBM LTO-8 FC Tape Drive, Qty: 2. The current equipment end of support/end of warranty coverage date is 9/26/2025. No additional commercial items are required as part of this request.

CLIN Part Number Description Qty

1 900368-10-1

Qualstar Q80 Tape Library System with 1 x IBM LTO-8 FC Tape Drive Installed / 6U Rack Mount Configuration / 80 Cartridge Slots (Fully licensed) with Redundant Power. 3-Years Advanced Replacement Warranty Included.

2 800-0031-8 Qualstar Add-On IBM LTO-8 FC Tape Drive Module for Q40/Q80 Tape Library Systems. 3-Years Advanced Replacement Warranty Included.

3 EW1-BUND-A

Qualstar Q80 5 Year Tape Library Preferred Domestic Warranty Uplift (9x5 NBD) for Base and up to 6 Drives (per unit)

4 16551221 FujiFilm Ultrium LTO-8 12TB / 30TB Data Cartridge Tape 100

5 LA-12334B

LTO-8 Barcode Labels (20) Labels Per Sheet - NO

CHARGE LTO-9 CUSTOM SEQUENCE LABELS

STARTING SEQUENCE: (TBD)

6 Shipping and Handling 1

The hardware and warranty renewals are considered commercial in nature and must be provided by the current warranty end date with notifications to the manufacturer vendor supporting the hardware. This would ensure that coverage is available for any failed components or support requests that would need to be submitted for technical assistance.

The preferred level of warranty support for the tape libraries includes:

• Phone/Email Support M-F 7 AM - 4 PM PST

• Advance Replacement (including tape drives) - During the warranty period, Qualstar will replace a Field Replaceable Unit (FRU) once it is determined to be defective by a TSS.

The standard method of shipment for components other than complete libraries is prepaid via three-day air transportation (domestic) or Economy air transportation (international).

Priority shipping uplift options are available for purchase. An invoice will be sent to you for the FRU. An offsetting credit will be issued when the defective FRU is received by Qualstar.

• Priority Shipping

Support is obtained by contacting the Technical Support Specialist to assist with diagnosing the technical issues. A toll-free number would be provided.

Delivery:

This hardware and warranty services and coverage would be physically delivered to the ADC and digitally delivered to the IHS Technical Point of Contact (TPOC) for digital validation and confirmed on the vendors support site for coverage. Specifically, HQ Office of Information Technology, Indian Health Service U.S. Department of Health and Human Services Attn: Kathryn Lewis 1011 Indian School Rd. NW, Suite 151 Albuquerque, NM 87104 Email: Kathryn.Lewis@ihs.gov Telephone: (505) 563-5080

Security:

No additional security concerns are required for the requirement.

mailto:Kathryn.Lewis@ihs.gov

File details come from the government source that posted it. Updated .