Attachment 2_PWS_Watercraft Systems Integration Support.pdf

Attachment 2

PERFORMANCE WORK STATEMENT (PWS)

US Army Transportation School Transportation School (USATSCH)

Watercraft Systems Integration Support

C.1 General: This is a non-personal services contract to provide Watercraft Systems Integration Support to enable the integration and fielding of new Watercraft Systems Training Aids, Devices, Simulators, and Simulations (TADSS), and training equipment. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

C-1.1 Description of Services/Introduction: The contractor shall provide all personnel, supervision, and non-personal services necessary to perform the contract tasks defined in this PWS except for those defined as Government furnished services. The contractor shall provide Watercraft Systems Integration support to assist the U.S. Army Transportation School’s Maritime and Intermodal Training Department (MITD) in the integration of new or updated TADSS and training equipment into the training institution in support of Army maritime Programs of Instruction (POIs). The contractor shall coordinate with the Director, MITD and other MITD staff members to ensure the successful fielding or upgrading of MITD TADSS, Watercraft, and ancillary watercraft engineering and deck systems, based on U.S. Army Transportation School (TCS) watercraft and maritime goals and objectives.

C-1.2 Background: The MITD is the one stop training site for all things Watercraft, Cargo Handling, and Rail Operations. Consisting of two divisions, MITD provides Initial Military (IMT) and Sustainment training to transportation Soldiers from both the Active Duty and Reserve Components, as well as civilians and members of other services utilizing a variety of state-of-the-art simulators, trainers, and Subject Matter Experts. As part of the overall Army Watercraft Transformation strategy, TRADOC/USATSCH will begin to receive assigned vessels in 4th Qtr, FY 20. The first will be the logistics Support Vessel (LSV) FY20, Landing Craft Utility (LCU) FY21 and Prototype Maneuver Support Vessel (MSV-L) FY 22.

C-1.3 Objectives: The objectives are to provide the services below, in accordance with this PWS and applicable DoD and US Army doctrine, which will integrate and field new Watercraft Systems TADSS, and training equipment.

C-1.4 Scope: The contractor shall be responsible for providing support services for Watercraft Systems Integration of new Watercraft Systems TADSS, and training equipment.

C-1.5 Period of Performance: The period of performance shall be for one (1) year of 12 months from 15 September 2021 – 14 August 2022.

C-1.6 Place of Performance: The work to be performed under this contract shall be performed at the Maritime & Intermodal Training Department, 461 Kerr Road, Joint Base Langley-Eustis (JBLE), Virginia 23604

C-1.7 Contractor Point of Contact (POC). The Contractor shall provide a POC to be responsible for the performance of the services. The name of this person who shall act for the Contractor shall be designated in writing and provided to the Contracting Officer (KO) and the Contracting Officer’s Representative (COR). The POC is not required to be on site. The POC shall have full authority to act for the Contractor on all contract matters relating to daily operation of this requirement and shall be available between the hours of 0900 through 1600 hours daily.

C-1.8 The Contractor shall alert the KO and COR of any Government requested changes to this PWS that will impact scope (schedule/cost). Prior to execution of any changes which impact scope, the Contractor shall seek approval from the COR and KO. The Contractor shall not perform any services beyond what is specified in the PWS until a modification to the agreement has been executed by the Contracting Officer authorizing the requested changes.

C-1.9 Holidays: Federal Holidays, Training Holidays and Block Leave:

C-1.9.1 Federal Holidays. The Contractor shall not be required to provide services on the following legal holidays observed by the installation or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. Holidays falling on a Saturday will be observed on the preceding Friday;

holidays falling on a Sunday will be observed on the following Monday. Federal holidays shall be recognized in accordance with the current federal schedule. Federal holidays include:

New Year’s Day, Martin Luther King Jr.’s Birthday, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day, Christmas Day. Juneteenth.

C-1.9.2 Training Holidays: The contractor is required to work on training holidays.

C-1.9.3 Block Leave: The contractor is required to work during block leave.

C-1.10 Hours of Operation: The contractor is responsible for providing services between the core hours of 8:00 am to 5:00 pm, Tuesday through Thursday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. This is a part-time position for a base of 24 hours per week, but will not exceed 48-hours in a two week period. Base on the flexibility in which this position is required

C-1.10.1 The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS, when the Government facility is not closed for the above reasons. The Contractor shall be responsible for performing the services noted herein with personnel that have the requisite technical expertise, experience, and skills. The Contractor shall also notify the KO or COR of any real or potential deficiencies in personnel availability.

This does not, however, relieve the Contractor of any performance requirements. The Contractor shall notify the COR of any changes in Contractor personnel during the execution of the contract.

When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

C-1.11 Security Requirements: Security requirements shall be met IAW the paragraphs cited in this PWS. There are no positions which require a SECRET clearance.

C-1.11-1 AT Level I Training. This provision/contract text is for contractor employees with an area of performance within an Army controlled installation, facility or area. All contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 10 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 10 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: https://jkodriect.jten.mil.

C-1.11-2 Access and General Protection/Security Policy and Procedures. This standard language text is for contractor employees with an area of performance within an Army controlled installation, facility or area. Contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce shall comply with all personal identity verification requirements as directed by DoD, Headquarter Department of the Army (HQ DA) and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

C-1.11-3 For contractors requiring Common Access Card (CAC). Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee shall be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD- approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

C-1.11-4 iWATCH Training. This standard language is for contractor employees with an area of performance within an Army controlled installation, facility or area. The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training shall be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 10 calendar days of contract award and within 10 calendar days of new employees commencing performance with the results reported to the COR NLT ten (10) calendar days after contract award.

C-1.11-5 Contractor Employees Who Require Access to Government Information Systems. All contractor employees with access to a Government info system shall be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services, and shall successfully complete the DoD Information Assurance Awareness prior to access to the information systems and then annually thereafter.

C-1.11-6 For Contracts that Require OPSEC Training. Per AR 530-1, Operations Security, new contractor employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty. All contractor employees shall complete annual OPSEC awareness training.

C-1.11-7 For Information Assurance (IA)/Information Technology (IT) training. All contractor employees and associated sub-contractor employees shall complete the DoD IA awareness training before issuance of network access and annually thereafter. All contractor employees working IA/IT functions shall comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M and AR 25-2 within six months of employment. For information assurance (IA)/information technology (IT) certification. Per DoD 8570.01-M , DFARS

252.239.7001 and AR 25-2, the contractor employees supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M, shall be completed upon contract award.

C-1.12 Employment Restrictions. The Government may restrict any Contractor personnel that they determine to be a potential threat to the health, safety, general well-being or operational mission on the installation or its population from accessing Government facilities/installations. In the event this occurs, the Contractor is still required to perform the services and meet contract requirements.

C-1.13 Termination of Employees. Upon termination of any employee, the Contractor shall notify the COR of the action no later than the end of the next duty day. The Contractor shall return all Government issued identification for that person not later than the beginning of the second duty day after the employee has been terminated.

C-1.14 Prohibition of Photography on the Installation. In accordance with ALARACT 087-2008, Commercial Imagery 1, Department of Defense Instruction Number 5200.08, 10 Dec 05, and Department of Defense 5200.08-R, Physical Security Program, 9 Apr 07, contractors in support of Government contracts shall not take photographs or videotape on the installation without the Senior Commander’s written approval. Approval shall be coordinated in advance through the

COR.

C-1.15 Media Requests. Contractor personnel contacted by the media shall refer the request to the COR. Contractors shall not conduct interview, release information, or make statements to the media without first obtaining approval of the COR and the installation Public Affairs Officer at Joint Base Langley-Eustis.

C-1.16 Contracting Officer Representative (COR): The COR will be identified by separate letter.

The COR monitors all technical aspects of the contract and assists in contract administration The

COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

C-1.17 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

C-2 ACRONYMS:

AR – Army Regulation CAC – Common Access Card COR – Contracting Officer's Representative DA – Department of the Army DoD – Department of Defense DFARS - Defense Federal Acquisition Regulation Supplement DoD – Department of Defense FAR – Federal Acquisition Regulation GFP – Government Furnished Property HQ DA – Headquarter Department of the Army IAW – In Accordance With IPR – In-Process Review IT – Information Technology KO – Contracting Officer MITD - Maritime and Intermodal Training Department MSR – Monthly Summary Report NLT – No Later Than POC – Point of Contact PWS – Performance Work Statement QSR – Quarterly Status Report TRADOC – Training and Doctrine Command U.S. – United States

C-3 GOVERNMENT FURNISHED ITEMS AND SERVICES: Government furnished items and services shall be utilized in accordance with base contract requirements. Accountability for Government furnished items shall be conducted in accordance with AR 735-5.

C-3.1 Facilities: The Government will provide necessary workspace for the contracted personnel to provide the support outlined in the PWS to include all equipment and/or supplies required that are specific to this contract; this shall include all desk space, suitable classrooms, office space, shop space, equipment tools, office supplies, IT devices as needed, other Government facilities, as required, to conduct research, interviews, instruction and training, and shall only be used for the performance of this contract. The Government furnished buildings and facilities, equipment and material, and services provided for herein shall only be used for the performance of this contract.

C-3.2 Utilities: All utilities in the Government facility will be available for the contractor’s use in performance of tasks outlined in this PWS. The Contractor shall provide its employees training/instruction in utility conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, being practical, and what most people would consider reasonable when using the Government facilities. Contractor personnel shall utilize Government communication systems which include telephones and telephone access, computer access for email and Local Area Network (LAN) access. Contractor personnel shall not utilize the Government furnished communications equipment for any action not directly associated with the requirements of the contract. The Contractor’s access to automation and telecommunications resources shall be bound by policies of the Fort Eustis Network Enterprise Center (NEC).

C-3.3 Equipment: The Government will provide contractor personnel access to all equipment as per each task in the PWS. This shall include scanners, fax machines, printers, telephones, computers, information systems, and vehicles to meet the requirements under this PWS.

Government shall provide contractor personnel with appropriate office equipment. This equipment shall include, but is not limited to desk, chair, pen, pencils, and access to a copier and computer. The Government shall provide all products and Class IX repair parts necessary for the performance of this PWS.

C-3.4 Manuals: The Government will provide contractor access to all manuals, regulations and policies necessary to meet the requirements under this PWS. The Government will supply all necessary support materials and administrative supplies. The Contractor shall use course material, technical manuals and student workbooks provided by the Government. The Government shall provide the materials in sufficient quantities to conduct the course IAW TRADOC standards.

C-4 CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this agreement that are not listed under Section C-3, GOVERNMENT FURNISHED ITEMS AND SERVICES in this PWS.

C-5 SPECIFIC TASKS:

C-5.1 Personnel Qualifications: Candidate shall possess at least ten (10) years of maintenance and operations experience in Army Watercraft Operations with a minimum of three (3) years’ at the Strategic, Corporate or Executive levels, such as HQ DA and Assistant Secretary of the Army for Acquisition, Logistics and Technology's ASA/ALT. Candidate shall have at least two

(2) years of experience in a Program Management (PM) environment. Candidate shall have at least two (2) years of experience conducting Watercraft Life Cycle Management. Candidate shall have experience leading, coordinating and facilitating Integrated Product Teams.

Candidate shall be familiar with the Federal Budget Process. Candidate shall have knowledge of Army Requirement Oversight Council (AROC) and Joint Requirement Oversight Council (JROC) staffing requirements and procedures. Candidate shall be familiar with the Comment Resolution Matrix/Comment Adjudication process for review documents. Candidate shall be experienced in capability assessment and requirements development, decomposition and management with experience in training and integrating new equipment. Candidate shall have recent experience within two (2) or more of the following: HQ DA G-4, Program Executive Office Combat Support and Combat Services Support, (PEO CS&CSS), Army Material Command, (AMC), Tank-automotive and Armaments Command, (TACOM), and/or U.S.

Army Combat Capability Development Center (CCDC) Ground Vehicle Systems Center (USACCDCGVSC). The candidate shall be proficient in the following Microsoft software programs, which will be furnished as part of the workstation for performance to include software updates as provided: Word 2013; Excel 2013; PowerPoint 2013; Project 2013 and Outlook 2013.

C-5.2 Education:

4 year Degree;

Defense Acquisition University (DAU) Program Manager Level II minimum qualification or equivalent program management qualification; and Project Management Professional Certification or equivalent experience on Acquisition Category (ACAT) Level III programs.

C-5.3 Task Specific Requirement:

The contractor shall provide Watercraft Systems Integration support to assist the U.S.

Army Transportation School’s MITD in the integration of new or updated TADSS and training equipment into the training institution in support of Army maritime Programs of Instruction (POIs). Tasks include: Review & analyze requirements documents, concepts, and vignettes specifically associated with the development of Army Watercraft Systems (AWS) training. Review & analyze JCIDS documentation to provide data feedback to assist with the development of AWS training and training products. Provide Integrated Project Team (IPT) support, review and technical assistance in the training, planning, coordination, and execution of the training development and integration process in support of AWS training. Provide coordination and liaison support within the user community. Assist in developing and reviewing system training plans. Support the development of future budget plans. Generate, review and analyze integrated master training schedules. Assist in establishing and managing AWS training support requirements, identify key areas of impact to training, TADSS, Watercraft, ancillary watercraft engineering and deck systems, and TCS Maritime POIs.

C-6 Deliverables/Schedules: In accordance with below, the following deliverables are required for this contract:

C-6.1 Monthly Summary Report (MSR) to the COR that includes: a detailed summary of the significant activities. The summary report shall also include the following: a summary of employee turn-over for the month (terminations and hires), employee contact information, a by name/key number roster of keys issued, and any outstanding training certificates, licenses issues;

a brief description of the requirements, brief summary of accomplishments during the reporting period and significant events, any current or anticipated problems and the resolution, lessons learned, a schedule of deliverables anticipated for the next reporting period, if applicable.

Due Date of MSR: The MSR shall be submitted NLT the fifth (5) business day of each month following the reporting period.

Format: MSR format shall be in Microsoft Word and/or Excel and be preapproved by the

COR.

Place of Delivery: Method of delivery shall be e-mail to the COR.

C-6.2 Quarterly Status Report (QSR) in contractor format to the COR. The QSR shall address all activity under the contract through the last day of the last month of each quarter. The QSR shall at a minimum, contain the following information: action completed, lessons learned, problems encountered, period covered by the report, total dollar amount invoiced to date, and total dollar value to include any modifications, (i.e. Significant Events and potential/outstanding or problem areas, open or closed).

Due Date of QSR: The QSR shall be submitted NLT the fifth (5) business day following the reporting period.

Format of QSR: Microsoft Word and/or Excel, preapproved by the COR.

Place of Delivery: Method of delivery is e-mail to the COR.

C-6.3 In-Process Reviews (IPRs). The contractor shall prepare for, support, actively participate in, and provide technical subject matter expertise during IPRs. IPRs may be held quarterly or as determined by the Government. The Government shall notify the Contractor of the specific time and location at least ten (10) business days before the IPR. The IPRs shall cover information IAW the tasks outlined in the PWS.

Due Date of IPR Agenda: The IPR Agenda shall be submitted three (3) business days prior to the date of the IPR.

Due Date of IPR Minutes: The IPR shall be submitted NLT the fifth (5) business day following the date of the IPR.

Format of IPR: Microsoft Word and/or Excel, preapproved by the COR.

Place of Delivery: TBD by COR; additional method of delivery is e-mail.

C-6.4 Invoices: Shall be submitted monthly through WAWF as a “combo” by the contractor.

Wide Area Work Flow (WAWF) shall be utilized to process payments; submissions shall be accurate and timely; at the close of each month within at least 5 days of end of preceding month.

C-6.5 Service Contracting Reporting: The contractor shall report, annually by October 31, for services performed under this contract during the preceding Government fiscal year (October 1 - September 30). The contractor shall report the following information: Contract Number, total dollar amount invoiced for services performed during the period Government fiscal year under the contract, the number of Contractor direct labor hours expended on the services performed during the previous Government fiscal year, and data reported by subcontractors (as applicable).

This information shall be submitted via the internet at www.sam.gov.

C-6.6 Customer Feedback. The Government may provide customer feedback using the Customer Feedback Form at Technical Exhibit 2. Upon receipt of a customer feedback, the COR will immediately forward the form to the Contractor POC. The Contractor POC shall address any complaints, contacting the submitter if necessary, and perform or re-perform the service within five workdays. The Contractor shall complete the appropriate portion of the form and submit to the COR for approval. The COR will re-inspect the work within ten workdays, as applicable, and notify the Contractor of any deficiencies identified during the re-inspection. The reports will become part of the COR’s contract file accessible to the Government to identify trends and issues.

C-7 APPLICABLE PUBLICATIONS:

C-7.1 All publications required to perform job functions/tasks under this contract shall be provided as required, on site.

C-8 ATTACHMENT LIST:

Technical Exhibit 1 – Performance Requirements Summary (PRS) Technical Exhibit 2 – Customer Feedback Form

TECHNICAL EXHIBIT 1 - PERFORMANCE REQUIREMENTS SUMMARY

Performance Requirement Summary Performance Objective

PWS

Para.

Performance Standard Maximum Allowable Deviation

Remedy Amount of the Monthly Price

Performance Objective

(PO)1:

Recruit & retain qualified staffing to successfully support MITD mission

C - 1.1 C – 1.3 C – 1.4 C-5.1

The Contractor shall at all times maintain an adequate, qualified workforce for the uninterrupted performance of all tasks defined within this PWS without augmentation by Government personnel (active duty or civilian).

A deviation is a continuous, 3 calendar day period of interrupted service.

‘Interrupted service’ also includes performance that must be augmented by the Government (military or civilian).

Calendar Days 4 - 13 = 5%

Calendar Days 14- 20 = 10%

Calendar Days 21+ = 15%

PO2: Receipt of C-6 The Contractor shall 2 defects per Month 2% per each defect Contract Deliverables C – 6.1 submit all deliverables as over allowable & Reports/Publications C – 6.2 required in this PWS, on Defects include but performance C – 6.3 time and with a minimum are not limited to deviation C – 6.4 number of significant error in

C – 6.5 defects final content, such as misstatement of fact or an incorrect calculation, but does not include typographical or grammar mistakes that do not significantly affect meaning.

When applicable, the

COR will allow the

Contractor a reasonable amount of time to resolve any defects prior to submitting a final deliverable.

PO3: Ensure Customer C-1.1 All Contractor staff shall N/A Contractor shall Satisfaction C-6.6 perform in a professional resolve the issue to and businesslike manner, the satisfaction of with a minimum number of the Government unresolved personnel and if it is not complaints.. resolved, then it will be noted in the COR’s Monthly Reports and result in a reduced performance rating.

TECHNICAL EXHIBIT 2 – CUSTOMER FEEDBACK FORM

Date/Time of Service:

Feedback Originator/Telephone #:

Service(s) Received/Requested:

1.) Overall, how would you rate the quality of the service(s)?

5 4 3 2 1

Exceptional Very Good Satisfactory Marginal Unsatisfactory

2.) Nature of complaint or comment:

3.) What is one thing the Contractor could do to improve your level of satisfaction?

Thank you for taking time to assist us in improving the level of service.

Remainder of form is for use by the Contractor/COR:

Date/Time Contractor Received Feedback: Contract:

Contractor Determination/Explanation: Complaint Valid Complaint Not Valid

(CONTINUE ON REVERSE)

Action Taken by Contractor:

(CONTINUE ON REVERSE)

Contractor Signature: Date:

COR Determination: Complaint Valid Complaint Not Valid Corrective Action Satisfactory Corrective Action Unsatisfactory

COR Signature and Date: