Attachment 2 PWS Accreditation W91ZLK24R0025.docx

PERFORMANCE WORK STATEMENT (PWS)

International Standards Organization (ISO) / International Electrotechnical Commission (IEC) 17025:2017 Accreditation Renewal Assessment

Part 1 General Information

1. General: This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its personnels.

1.1 Description of Services/Introduction: This is a non-personal service(s) contract to provide accreditation assessment services utilizing International Standards Organization (ISO)/ International Electrotechnical Commission (IEC) 17025:2017 in the field of Chemical Testing, Certificate # 0298.01.

1.2 Background: The Protection & Decontamination Test Branch (PDTB) is responsible for production/first article testing of chemically protective materials, surveillance/shell life extension testing of depot - stored materials, and research to develop new test methodologies to support this testing; it is to the benefit of the Government that our Lab is accredited as this will allow the PDTB to gain international recognition for its commitment to quality, competency and reliable results. Laboratory accreditation uses criteria and procedures specifically developed to determine technical competence. Specialist technical assessors conduct a thorough evaluation of all factors in a lab that affect the production of testing or calibration data. The criteria are based on the internationally accepted standard ISO/IEC 17025:2017, which is used for the evaluation of laboratories throughout the world. Accreditation Bodies use the ISO/IEC 17025:2017 standard specifically to assess factors relevant to a laboratory’s ability to produce precise, accurate test and calibration data. This accreditation assessment has been utilized by the Government and U.S. Army for twenty years.

1.3 Scope: The Contractors shall provide non-personal service(s). PDTB of the U.S. Army Combat Capabilities Development Command (DEVCOM) Chemical Biological Center (CBC), Engineering Directorate is requesting services to conduct on-site and off-site assessments for the renewal of current laboratory accreditation to International Standards Organization (ISO) / International Electrotechnical Commission (IEC) 17025:2017 in the field of Chemical Testing.

1.4 Objectives: In order to assure that the PDTB laboratory Quality Management System (QMS) continues in compliance with ISO/IEC 17025:2017, the Contractors will perform a renewal assessment to update PDTB’s accreditation by confirming that PDBT is maintaining the standards of expertise and technical competence.

The Contractors, as an independent Contractors and not as an agent of the Government, shall furnish the necessary resources (except those specifically designated as Government-furnished) to perform the work as detailed below:

1.4.1 The Contractors shall be recognized as an accreditation body by the International Laboratory Accreditation Cooperation (ILAC) for ISO/IEC 17025:2017 Testing.

1.4.2 The Contractors shall provide proof of prior experience performing accreditation services for a U.S. Army chemical surety laboratory.

1.4.3 The Contractors shall provide certified and experienced personnel to actively and efficiently perform the assessment as required in this scope of work during the contracted period.

1.4.4 The Contractors shall conduct an opening meeting with the PDTB Quality Manager, and any other parties directly involved with the laboratory management system to review the team’s assessment scope and objectives, confirm times, schedules, resources, and go over the procedures for identifying and reporting nonconformance or deficiencies. This meeting shall occur within one (1) week of contract award, unless otherwise directed by the Government. This may be done in person or virtually via Microsoft TEAMS.

1.4.5 The Contractors shall conduct a complete and thorough on-site assessment of the PDTB laboratory quality management system to determine its compliance with the internationally accepted standard ISO/IEC 17025:2017 and to demonstrate technical competence in the scope of Chemical Testing for the performance of multiple testing operations as documented in the PDTB Quality Management System. On-site assessments shall be conducted during the base period and option period two (2) of the contract. The first on-site assessment shall occur between 14 October 2024 and 10 November 2024. The second on-site assessment shall occur approximately two years after the first.

1.4.6 The Contractors shall conduct a complete a thorough off-site review of the PDTB laboratory Quality Management System (QMS) to determine its compliance with the internationally accepted standard ISO/IEC 17025:2017 and to demonstrate technical competence in the scope of Chemical Testing for the performance of multiple testing operations as documented in the PDTB QMS. Off-site assessments shall be conducted in the first and third option periods of the contract approximately one (1) year after on-site assessments.

1.4.7 At completion of both on-site assessments and off-site reviews, the Contractors shall immediately conduct a closing meeting with the PDTB Quality Manager and upper management to summarize the results of the assessment. This may be done in person or virtually via Microsoft TEAMS.

1.4.8 The Contractors shall provide a final comprehensive report documenting the results of each assessment, to include nonconformities, deficiencies if any, and recommendations to take corrective actions within five (5) business days of the closing meeting.

1.5 General Information:

1.5.1 Quality Control Plan (QCP): A quality control plan is not required for this contract.

1.5.1.1 The Contractors shall inform the Contracting Officer’s Representative (COR) of current issues or potential issues that might affect the performance verbally within 72 hours of identifying those issues. Verbal reports shall be followed up by written reports within five (5) business days.

1.5.2 Quality Assurance: The Government will evaluate the Contractors’ performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractors has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

1.5.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.) deadlines fall on a holiday, the closest workday prior to the holiday will apply as the deadline for submittal.

1.5.3.1 U.S. Holidays: Work shall not be performed on U.S. federally recognized holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer. When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

· New Year's Day (January 1).

· Birthday of Martin Luther King, Jr. (Third Monday in January).

· Washington's Birthday (Third Monday in February).

· Memorial Day (Last Monday in May).

· Juneteenth National Independence Day (June 19).

· Independence Day (July 4).

· Labor Day (First Monday in September).

· Columbus Day (Second Monday in October).

· Veterans Day (November 11).

· Thanksgiving Day (Fourth Thursday in November).

· Christmas Day (December 25).

1.5.4 Operating Hours: The Government facility office hours, facility operating hours, and the Contractors support hour requirements are 0700 – 1600 Monday through Friday, except U.S. Holidays identified in paragraph 1.5.3.1 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.5.5 Place of Performance: All onsite audits shall be performed at:

Protection and Decontamination Test Branch Building E5100 8820 Fleming Rd.

APG MD, 21010

1.5.6 Period of Performance:

PDTB is requesting a contract for One (1) Base year and Three (3) One (1) Year Options. The Period of Performance shall be from date of award, September 2024 through September 2028. The first on-site assessment will last approximately 46 hours; the initial assessment should be conducted between 14 October 2024 and 10 November 2024. Assessments are required every two (2) years. The on-site assessments will occur during the contract base period and Option Year Two (2). Annual off-site renewals will be processed in Option Year One (1) and Three (3).

Base Year: September 2024 – September 2025 Support includes an assessor, associated travel costs, and annual fees for accreditation.

Option Year 1: September 2025 – September 2026 Support includes annual fees for accreditation.

Option Year 2: September 2026 – 14 September 2027 Support includes assessor, associated travel costs and annual fees for accreditation.

Option Year 3: September 2027 – 14 September 2028 Support includes annual fees for accreditation.

1.6 Security Requirements: The following information is provided on security related matters.

1.6.1 Installation Access: Access to U.S. installations, buildings and controlled areas is limited to personnel who meet security criteria and are authorized. Failure to submit required information/data and obtain required documentation or clearances will be grounds for denying access to U.S. installations, buildings and controlled areas. The Contractors shall ensure that any subContractors used in performance of this contract complies with these requirements and that all personnels, of both the Contractors and any subContractors utilized by the Contractors, are made aware of and comply with these requirements.

1.6.1.1 The Contractors shall be aware of and comply with the requirements associated with Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements.

1.6.1.2 The Contractors shall display a contractor identification badge clearly identifying the Contractor as non-Government personnel at all times . Identification shall include as a minimum, contractor’s name and personnel’s name.

1.6.1.3 The Contractors shall return installation passes to the issuing IACS office when the contract is completed or when a Contractor’s personnel no longer require access.

1.6.1.4 Access to classified or sensitive information is not a requirement of the contract. A qualified escort will be provided at all times, as required by DEVCOM CBC’s security and surety regulations. Because the assessment will take place within a surety laboratory, Contractors shall follow all safety guidelines as well as directives given in the event of an emergency.

1.6.1.5 The Contractors and all associated subContractor personnel shall comply with adjudication standards and processes using the National Crime Information Center Interstate Identification Index (NCIC- Ill) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/ facility access and local security policies and procedures (provided by Government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

1.7 The Contractors and all associated subContractor personnel shall comply with Antiterrorism and Operational Security standards:

1.7.1. Access and general protection/security policy and procedures. This standard language is for Contractors personnels with an area of performance within an Army controlled installation, facility, or area. Contractors and all associated subContractors personnels shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractors workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractors Personnel) as directed by DoD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractors security matters or processes.

1.7.2 For Contractors that do not require a CAC, but require access to a DoD facility or installation. Contractors and all associated subContractors personnels shall comply with adjudication standards and processes using the National Crime Information Center Interstate Identification Index (NCIC- Ill) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/ facility access and local security policies and procedures (provided by Government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

1.7.3 Operations Security (OPSEC) Requirements: Contractors personnel shall adhere to facility security policies and restrictions. The Contractors shall immediately report suspicious activities to security personnel. Government issued access badges shall not be worn outside designated facilities where visible to the general public.

1.8 Contractor Manpower Reporting (CMR)

The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the repair of DVE FOS via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address www.SAM.gov. Reporting inputs will be for the labor executed during the period of performance during each Governmental fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractors may direct questions to the help desk at www.sam.gov.

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms

2.1 Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

Contracting Officer (KO) – means a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

COR – As defined in DFARS 202.101, means an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. DoD Instruction (DoDI) 5000.72, Part II Definitions states the following when defining a COR: “Defined in subpart 202.101 of Reference (f). Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference (e), regardless of local terminology, must be certified in accordance with this instruction. For example, local terminology can be COR, Contracting Officer’s technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line-item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management.” In addition, Army Regulation 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing other surveillance support personnel to assist the COR when needed, “…These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the Contracting Officer as alternate CORs.”

Contractors – means a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Contractors-acquired Property - means property acquired, fabricated, or otherwise provided by the Contractors for performing a contract and to which the Government has title.

Day – means, unless otherwise specified, a calendar day.

Defective Service – means a service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable – means anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

Government-furnished Property – As reflected in FAR 52.245-1, Government-furnished Property “means property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractors for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes Contractors-acquired property if the Contractors-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract

Government Property - means all property owned or leased by the Government. Government property includes both Government-furnished and Contractors-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

Property Administrator - means an authorized representative of the Contracting Officer appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a Contractors.

High Level Objective (HLO) – means a key overarching result-based objective for a project necessary to achieve the project’s vision. HLOs are similar to Level 2 in a Work Breakdown Structure. Each HLO may contain several statements to flesh out the areas necessary to meet the objective.

Physical Security – means that part of security concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.

Quality Assurance – (or Government contract quality assurance) means the various functions, including, inspection, performed by the Government to determine whether a Contractors has fulfilled the contract obligations pertaining to quality and quantity.

Quality Assurance Surveillance Plan (QASP) – means the key Government-developed surveillance process document, and is applied to Performance-Based Service Contracting (PBSC). The QASP is used for managing Contractors performance assessment by ensuring that systematic quality assurance methods validate that Contractors quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the Performance Work Statement (PWS). It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document Contractors performance results to determine if the Contractors has met the required standards for each objective in the PWS. The QASP, with very few if any exceptions, is an internal to Government document.

Quality Control – means all necessary measures taken by the Contractors to assure that the quality of an end product or service shall meet contract requirements.

Statement – means the specific results-based activities required to satisfy HLOs. A statement contains a result, the context of the statement, and the required action(s). Statements focus on “what” is to be accomplished; however, they are not prescriptive in describing “how” the outcome is to be achieved. Each HLO may have several statements to flesh out the areas necessary to meet the objective. Statements are similar to Level 3 in a Work Breakdown Structure.

SubContractors – means one that enters into a contract with a prime Contractors. The Government does not have privity of contract with the subContractors.

Workday - The number of hours per day the Contractors provides services in accordance with the contract.

Work Week - Monday through Friday, unless otherwise specified.

2.2 Acronyms: Although not inclusive of every term used within this PWS, or that may be included in an acquisition, the following provides a list of acronyms commonly used in the acquisition field.

PART 3

GOVERNMENT PROPERTY (GP) AND SERVICES

3. Government Property and Services

Services: The Government will provide an escort while in the laboratory to answer any questions.

PART 4

CONTRACTORS FURNISHED ITEMS AND SERVICES

4. Contractors Furnished Property and Services

4.1 General: The Contractors shall furnish personnel, equipment, supplies, transportation, tools, materials, and other items necessary to perform services as described in the PWS and associated contract documents, except for those items specified in Part 3 Government Property and Services.

PART 5

SPECIFIC TASKS

5.1 Basic Services: The Contractors shall provide accreditation assessment services utilizing International Standards Organization (ISO)/ International Electrotechnical Commission (IEC) 17025:2017 in the field of Chemical Testing., Certificate # 0298.01.

5.2 Tasks: Tasks consist of the following:

a) Complete on-site and off-site accreditation assessments during the time period mentioned in Paragraph 1.5.6

b) Provide documentation of successful on-site and off-site reviews mentioned in Paragraph 1.4.5 and 1.4.6.

PART 6

APPLICABLE PUBLICATIONS

6. Applicable Publications (Current Editions): The following publications, manuals, regulations, etc. are mentioned in this PWS and are listed below.