Attachment_2_PSI_RR_PWS_1MAR23.pdf

Solicitation Number FA 8232-23-R-3000 Attachment 2: Performance Work Statement – Product Support Integrator (PSI)

Repair and Return (R&R)

Performance Work Statement

For

F-16 FMS Product Support Integrator (PSI)

Prepared by: AFLCMC/WAMI

Date: March 2023

Contract Number: TBD

POST AWARD CHANGES:

GOV’T/CONTRACTOR

INITIATED

REV #/DATE CHANGE SUMMARY

Table of Contents

1. GENERAL

2. SCOPE OF WORK

3. PROGRAM MANAGEMENT

3.1. Management

3.2. Meetings

4. REPAIR SUPPORT

4.1. Diminishing Manufacturing Sources and Material Shortages (DMSMS):

4.2. Qualified Source of Repair:

4.3. Repair Request Process:

4.4. Surge/Accelerated Performance of Repairs:

4.5. Part Swap/Cannibalize:

4.6. Repair Table Management:

4.7. Non-Repairable Defects:

4.8. Craftsmanship Guarantee:

5. SPECIAL REQUIREMENTS/SUPPORTING INFORMATION

5.1. Cancellations:

5.2. Additional Funding Requests:

5.3. Beyond Physical Repair (BPR):

5.4. Acceptance and Inspection:

5.5. Packaging, Handling, Storage, and Transportation:

5.6. Quality Management:

5.7. Place of Performance:

5.8. Government Furnished Property (GFP) and Material (GFM):

5.9. Period of Performance (PoP)

6. TURN-AROUND TIME (TAT)

7. WEB-BASED MANAGEMENT SYSTEM

ACRONYM LIST

1. GENERAL

1.1. This Performance Work Statement (PWS) describes the services required to establish Foreign Military Sales (FMS), Repair and Return (R&R) for FMS F-16 Weapons System assets. This PWS is applicable to all FMS F-16 aircraft block configurations.

1.2. This PWS is supplemental to and must be used in conjunction with the hybrid Product Support Integrator (PSI) Basic PWS.

1.3. Contractor shall be prepared to receive and process orders no later than 30 calendar days after contract award.

2. SCOPE OF WORK

2.1. This program provides for the R&R of F-16 FMS assets. Assets are defined as including structural, support equipment, peculiar airborne equipment, Alternate Mission Equipment (AME), Line Replaceable Units (LRU), Service Replaceable Units (SRU), and all systems and components of LRUs/SRUs detailed in the R&R Repair Table (Request for Proposal (RFP) attachment 7).

2.1.1. The R&R Repair table (Attachment 7) constitutes the initial listing of assets for repairs on the PSI contract. New assets may be added to the repair table at any time via a “New Part Number Request” at no additional cost as described in para 4.6.1.

2.1.2. The Contractor shall manage assets on the repair table including validating repair sources for all assets. Initial identification of repair sources shall be completed no later than 90 days after contract award. The Contractor shall notify the government if a repair source is not able to be located within 90 days.

2.2. The Contractor shall repair and return all repairable, serialized and tracked assets to a serviceable condition In Accordance With (IAW) applicable current technical data and/or approved Original Equipment Manufacturer (OEM) repair procedures as approved by the Government and US Department of Defense (DoD) MIL-PRF-32516 for electronic test equipment, intermittent fault detection and isolation for chassis and backplane conductive paths.

2.3. Estimated Magnitude: Contractor shall be prepared to receive and manage an estimated 12 orders per month with approximately 10 assets per order (approximately 1400 repairs per year) and a Work in Progress (WIP) of +/- 1700 assets at any given time. The WIP estimate accounts for overlap of repairs as assets are received and returned at varying rates depending on the repair required. The WIP is only provided to estimate ongoing capacity and workload at any given time. Estimates are based on historical averages.

There may be a higher number of assets/orders initially to facilitate any repairs identified prior to award of the PSI contract which is expected to taper out over the first year.

3. PROGRAM MANAGEMENT

3.1. Management

3.1.1. The Contractor shall identify a Program Manager Point of Contact (POC) within their organization within 10 business days after contract award for the purpose of managing R&R. The Program Manager shall have full authority to act for the Contractor on all matters relating to daily operation of this contract.

3.1.2. All Contractor personnel and their subcontractors must identify themselves as Contractor personnel during all meetings, telephone conversations, in electronic messages, and correspondence.

3.1.3. The Contractor shall develop a plan/approach to manage contract activities, business operations, and program management activities including subcontract management, key personnel, and Web-Based Management System data effectively and efficiently.

3.1.4. The Contractor shall be responsible for performance of requirements delineated in this PWS and shall institute appropriate management actions relative to subcontractor performance. Requirements that are specified shall apply to subcontractor performance; however, the Contractor shall be accountable for subcontractor’s compliance and shall be responsible for ensuring all deliverable products comply with the PWS requirements.

3.2. Meetings

3.2.1. Weekly Status Meetings: The Contractor, jointly with the United States Government (USG), shall conduct weekly meetings to review, coordinate, and discuss status and program issues via telecom unless cancelled for agreed upon purpose. Topics shall include but are not limited to the following: review of open orders, delivery orders, delivery status, administrative, issues/concerns, action items, and substantive changes requiring contract modifications.

3.2.2. Program Management Reviews (PMR): The Contractor shall host two Program Management Reviews (PMR) meetings per year, with each occurrence lasting up to three days. One PMR will be USG/Contractor only and one PMR will include FMS partners. The PMR will address all aspects of the R&R program to include but not limited to program status, performance metrics, major issues, Government Furnished Property (GFP) and Government Furnished Material (GFM) management improvement initiatives, and other topics identified by USG and FMS partners.

Contractor shall provide USG/ FMS partner briefings to support PMRs. FMS partners shall be afforded the opportunity for one-on-one reviews and discussion as part of PMR meetings.

3.2.2.1. At USG discretion, these meetings may be held virtually, at a USG facility, or the Contractor facility. All PMRs shall allow the ability for virtual attendance. Attendance shall be at USG discretion. All costs associated with PMRs shall be priced in the administrative fee. No more than three (3) Contractor personnel shall travel for PMRs. Contractors shall complete a Trip Travel Report for every trip (Contract Data Requirement List (CDRL) B006)

3.2.2.2. The Contractor shall provide an agenda thirty (30) working days prior to the scheduled review, (CDRL B001). Contractor shall produce presentation materials, Data Item Description (DID) compliant Status Reports for USG approval within 15 days of the PMR. The contractor shall capture complete and accurate minutes and action items of the proceedings and provide meeting minutes within 10 calendar days following such visits (CDRL B002).

4. REPAIR SUPPORT

4.1. Diminishing Manufacturing Sources and Material Shortages (DMSMS): Contractor shall notify the USG of any DMSMS issues found during a repair that may impact the completion of a repair and provide any information known regarding the issue.

4.2. Qualified Source of Repair: The Contractor shall ensure sources of repair are fully qualified to perform repairs. Criteria for a qualified source may include but is not limited to; designated OEM approved source, Federal Aviation Administration (FAA)/Joint Aviation Authority (JAA) approved source, AS 9100 certification or equivalent industry quality certification for aerospace parts, successful completion of First Article Testing, and capability to handle classified materiel.

4.2.1. Contractor shall obtain and maintain approved source traceability documentation.

4.3. Repair Request Process: Prior to Order issuance repair requests shall be sent for every repair by the USG within the Web-Based Management System. Contractor shall research for repair capability and respond with capability, shipping instructions, and updated estimated repair cost within five (5) business days of repair request.

4.3.1. Input Criteria: Document Control Number (DCN), Contract Line Item Number (CLIN), Serial Number and priority (Routine/Mission Impaired Capability Awaiting Parts (MICAP)/Aircraft on Ground (AOG) requires tail number)

4.3.2. Contractor shall notify USG if unable to identify a repair source. The notification shall include sufficient details to describe the efforts to locate a source.

4.4. Surge/Accelerated Performance of Repairs: The Procurement Contracting Officer (PCO) may request accelerated delivery of in-work items and/or induct additional work above and beyond the stated order limitations. Requirements and cost will be negotiated on a case-by-case basis.

4.4.1. The Contractor shall provide a response to the PCO within ten (10) business days after receiving the request. The response shall assess the feasibility, cost, and schedule.

4.4.2. The Contractor shall utilize Government provided DCN to track repairs. The Contractor shall notify the USG of missing shipping documentation for an inbound shipment received.

4.5. Part Swap/Cannibalize: The Contractor shall not swap parts between other country assets or use another countries assets to facilitate a repair without written approval from the PCO. Additionally, the Contractor shall not cannibalize parts without prior authorization.

4.6. Repair Table Management: Contractor shall populate, manage, and maintain a living document of the R&R Repair Table and all country specific addendums (attachment 7).

This living document shall be accessible by the USG in the Contractor’s Web-Based Management System (PWS para 7). The Repair Table will be coordinated with Contractor and USG semi-annually for accuracy and currency.

4.6.1. Part Number Addition Request: Requests to add part numbers for repair not listed in the current Repair Table may be requested via the Web-Based Management System (PWS para 7). Requests shall be evaluated for repair capability and if a qualified repair source is identified, Contractor shall provide an estimated cost for repair. Contractor shall confirm receipt of the New Part Number Request within five

(5) business days with determination of repair capability within 15 business days. If repairable, Contractor shall have the part added to the Repair Table and be prepared to accept an Order within 30 business days of determination of repair capability.

Contractor shall coordinate timeline deviations with the PCO.

4.7. Non-Repairable Defects: The following represent non-functional or cosmetic defects and will not be repaired: minor chips or cracks on connectors which do not extend into the electrical contact areas, measling on printed circuit boards, discolored hardware, handles, circuit card assemblies (CCA), CCA delamination in areas that do not affect fit or function, minor dents, distortions that do not affect fit or function, chipped components that do not effect hermetic seal or function or expose internal elements, foreign material well attached or embedded in coatings or surfaces that has been deposited as a result of normal field use or deployment that does not affect the reliability or service life of the product.

4.7.1. The functional capabilities for which the end item was designed shall not be changed, modified, or altered unless such changes are directed by a revision to the specification and authorized in writing by the PCO.

4.8. Craftsmanship Guarantee: Contractor covenants and agrees that the work and equipment delivered under this order shall be free from defects in material and workmanship at the time of delivery and will remain serviceable through first flight.

Contractor shall guarantee craftsmanship/workmanship for a period of one year, beginning at date shipped from repair source and ending at one year or first flight, whichever occurs first.

4.8.1. Rework Process: The Contractor shall develop a rework process to resolve a customer complaint regarding an asset returned in unserviceable condition or failed during first flight. Contractor will be notified of unserviceable condition within one

(1) year of original return shipment. The asset will be returned to the Contractor within six (6) months of notification.

4.8.1.1. The DCN suffix “W” will be utilized to identify rework.

4.8.1.2. Contractor shall verify, repair, correct or replace any such work or equipment which proves to be unserviceable at no additional cost. Provided that Contractor is given notice no later than one year after ship date from repair source or first flight, whichever occurs first.

5. SPECIAL REQUIREMENTS/SUPPORTING INFORMATION

5.1. Cancellations: Cancellation fees do not apply for duplicated repair requests or duplicated orders. A duplicated repair request is when a repair request is submitted in error or is submitted for the same asset which is then cancelled. A duplicated order is when an order is issued in error, duplicating a previously issued order.

5.2. Additional Funding Requests: An end-item will require additional funds when the repair cost exceeds 100% of the funding in the delivery order (DO). The Contractor shall notify the PCO once 90% of the repair cost has been expended or the Contractor knows the estimated level of effort to complete repairs will exceed 100% of the DO funding. In the event a repair is determined to require additional funding for repairs, the repair source shall stop work on the asset when the Contractor costs meet the 100% of funding and conduct the following:

5.2.1. Notify PCO in writing of the need for additional funds within 5 business days of reaching the 90% cost of repair or when the Contractor knows the estimated level of effort will exceed 100% of the DO funding. The notification shall include a summary of repair activities completed up to the point of declaration and what additional repairs and cost are needed to return asset to serviceable condition.

5.2.2. The PCO will provide disposition instructions within sixty (60) business days from the receipt of the Contractor’s notice.

5.2.3. Receive and comply with PCO disposition instructions.

5.3. Beyond Physical Repair (BPR): In the event a repair is considered BPR the Contractor shall:

5.3.1. Stop work on the asset.

5.3.2. Notify PCO in writing of the BPR condition within 5 business days for disposition instructions. The notification shall include sufficient details to support the Contractor’s assertions for the BPR, a detailed description of repair activities completed up to the point of BPR declaration, and the Contractor’s suggested disposition for the asset. The PCO will evaluate the documentation and provide disposition instructions within sixty (60) business days of receipt of the Contractor’s notice.

5.4. Acceptance and Inspection: The Contractor shall utilize the following systems/processes: Wide Area Work Flow (WAWF) Receiving Report (RR) (Electronic Equivalent of The DD Form 250, Material Inspection and Receiving Report (MIRR))

5.4.1. The Contractor shall support Government Source Inspection (GSI) as required by the cognizant Government Contract Administration Office.

5.4.2. The Contractor shall initiate and submit a WAWF RR for each repair asset.

5.4.3. Once the cognizant Government Contract Administration Office has accepted the WAWF RR for each repair asset, the Contractor is authorized to submit an electronic invoice, which must include an accepted copy of the WAWF RR for the repair as an attachment. A combination RR/Invoice may also be submitted rather than a separate RR and invoice.

5.4.4. For return of assets in “as is” condition, the Contractor shall submit a WAWF RR with official USG disposition documentation attached for Government acceptance.

5.5. Packaging, Handling, Storage, and Transportation: The Contractor shall follow all PHS&T guidance specified below:

For outbound assets Contractor shall mark IAW Order “ship to and mark for / special handling” instructions and reference Military Assistance Program Address Directory (MAPAD) (https://home.daas.dla.mil/daashome/mapad.asp) for correct address and detailed instructions.

The inbound/outbound transportation of assets to/from the country will be funded by the individual countries via the Delivery Term Code assigned to the line on the FMS case.

After asset receipt, the Contractor is responsible for the appropriate handling, storage and transportation as needed to accomplish the requirement. If needed, transportation costs from the Contractor to a repair source shall be included in the cost-reimbursable repair CLIN and delineated on the DD250. The Contractor shall package repaired assets for overseas shipment using best commercial practices or Special Packaging Instructions (SPI) as required. SPI information is obtained from the Special Packaging Instructions Retrieval & Exchange (SPIRES) system (https://lts.cce.af.mil/spires/).

5.5.1. Marking. The Contractor shall replace all damaged markings, identification, and decals.

5.5.2. The Contractor shall place critical information on the outside of the package such as repair cost, Part Number (PN), and Serial Number (SN) to assist with customs inspections.

5.5.3. The Contractor shall be able to receive and distribute multi-packed shipments (multiple items included in one shipment that may be sent to multiple repair sources) process and track serialized assets to the appropriate repair source.

5.5.4. Contractor shall provide a copy of the Certificate of Conformance (CoC) within each shipment and maintain an electronic copy.

5.6. Quality Management: Contractor shall ensure conformance to design drawings, Technical Order specifications, and approved sources of repairs. Contractor shall provide a Commercial Shipping document/packing list and CoC for all material and repairs delivered under this contract.

5.7. Place of Performance: Repairs to be performed under this contract shall be performed at the Contractor’s facility or Contractor authorized supplier/subcontractor unless otherwise specified in individual Order.

5.8. Government Furnished Property (GFP) and Material (GFM): Contractor shall be responsible for GFP/GFM in accordance with the Federal Acquisition Regulation (FAR), Defense Federal Acquisition Regulation Supplement (DFARS) and GFP clauses included in the contract.

5.8.1. USG may provide GFM to assist with a repair. Contractor and USG shall coordinate every instance to ensure Contractor receipt and acceptance. The Contractor shall be responsible for safeguarding all GFM provided. If GFM is provided, Contractor shall ensure the cost is not included in the total cost of the repair.

5.9. Period of Performance (PoP)

5.9.1. All Orders placed on R&R will have a standard PoP of two (2) years.

5.9.2. PoP Extensions: The Contractor shall provide detailed justification for any extension requests to the delivery schedule, which will be negotiated between the PCO and the Contractor on a case-by-case-basis. The Contractor shall provide consideration for extension requests that are not excusable IAW FAR 52.249-14.

DO changes shall be issued via written modification by the Contracting Officer.

Contractor is responsible for completion of each DO within the period of performance regardless of whether or not the effort was subcontracted. When Contractor expects to exceed the contract period of performance, Contractor shall submit a proposal for consideration in exchange for a period of performance extension. The consideration proposal shall be submitted with the request for period of performance extension and negotiated prior to contract modification. When the negotiated consideration is a monetary amount, it shall be de-obligated from the

CLIN.

5.10. Administrative Fee CLIN Description: The R&R Administrative Fee shall encompass the total overall cost for the contractor to perform the R&R portion of the PSI contract, excluding the cost of the repairs. CLIN 3000 Administrative Fee prices shall be fully burdened and must include but not be limited to: prime contractor labor, fringe benefits, overhead, general and administrative, vendor and subcontractor management, transition phase-in costs, mandatory travel requirements IAW R&R PWS Para 3.2.2, and data costs. Additionally, the Administrative Fee CLIN prices shall include the total overall Web Based Management System IAW R&R PWS Para 7, to include management and ensuring system inputs are up to date. The Administrative Fee shall be charged per asset repaired.

6. TURN-AROUND TIME (TAT)

6.1. Contractor shall track Turn-Around Time (TAT). TAT begins the day a reparable asset arrives at the Contractor’s designated facility and a funded delivery order. The TAT ends the day the DD250 is accepted. TAT pauses when 100% of available funding is expended and the Contractor is awaiting additional funds or when the Contractor is awaiting disposition instructions from the USG.

6.2. TAT is different than contractual PoP. TAT is a management metric and is not contractually enforceable. The goal should be to reduce TAT to the lowest timeframe possible.

6.3. The Contractor shall make all efforts that are within their control to minimize the time required to induct, perform initial inspection/test, repair, and receive subsequent Defense Contract Management Agency (DCMA) DD250 acceptance.

6.4. Average TAT and the standard deviation shall be established for all assets and annotated on the Repair Table.

6.5. To reduce TAT, the Contractor shall provide long-lead part recommendations. These recommendations shall be agenda topics for R&R Weekly Status Meetings/Program Management Reviews.

7. WEB-BASED MANAGEMENT SYSTEM

7.1. The Contractor shall provide and utilize the Web-Based Management System as described with their proposal. The purpose of this system is to manage and streamline the R&R process from the repair request to final shipment to country. Contractor system currently in place may satisfy the requirement as long as the system meets the identified requirements.

7.2. Contractor shall provide customer Web-Based Management System training materials and provide virtual interactive training to USG user. Contractor shall provide two virtual interactive training sessions within 30 days of contract award at a mutually agreed upon dates. USG will set up the training sessions via Microsoft Teams and will record the trainings for future use.

7.3. Process improvement: A process improvement workshop shall be held six (6) months after contract award to discuss identified issues or system improvements.

7.4. The web-based or Commercial-off-the-Shelf (COTS) application system, that the Government can access, shall include the following capabilities, at a minimum:

7.4.1. Provides secure logistics system access for USG and Contractor. Shall be accessible by all USG personnel as identified by USG.

7.4.2. Requests and data shall not be user dependent. All users shall be able to access all data and modify all requests.

7.4.3. USG shall identify POCs that shall have administrative access to add and remove users.

7.4.4. All data and requests able to be sorted by country.

7.4.5. Submit/cancel repair request and receive response (PWS para 4.3).

7.4.6. Ability to view current status of individual repairs (by country) per CDRL monthly status report (CDRL B004).

7.4.7. Shall generate CDRL deliveries for Status and Cost/performance (CDRL B005)

7.4.8. Report generation. Ability to run adhoc reports with most recent data.

7.4.9. Submit Part Number Addition Request. (PWS para 4.6.1)

7.4.10. Repair Table. Ability to access the most current/updated repair table. (PWS para 4.6)

7.4.11. Shall be capable of exporting data to Microsoft Office suite.

7.4.12. Ability to house and make accessible all training material. (PWS para 7.2).

7.4.13. Ability to house and collaborate on documents and management activities. For example: action items, PMR slides/agenda/minutes, etc.

8. CONTRACT DATA REQUIREMENTS LIST (CDRL)

8.1. The PCO may unilaterally increase or decrease the number of country specific CDRL, addressees and/or number of copies (regular, reproducible, or electronic), or may make other administrative or clarification changes to the CDRLs on individual and DOs at no additional cost.

8.2. The contractor shall deliver Meeting Agenda and Meeting Minutes as required in paragraph 3.2.2.2 (CDRLs B001 and B002).

8.3. The Contractor shall deliver an annual performance analysis roll up of the whole program status and performance metrics (CDRL B003).

8.4. The Contractor shall deliver a Monthly Status Report, segregated by Country. Each country will receive a separate country specific CDRL. Each CDRL shall mark or delineate changes from the previous CDRL (CDRL B004) (PWS para 7.4.6).

8.5. The Contractor shall deliver a Monthly Performance and Cost Report, segregated by country Each country will receive a separate country specific CDRL. Each CDRL shall mark or delineate changes from the previous CDRL. (CDRL B005) (PWS para 7.4.7).

8.6. The Contractor shall submit a travel report at the completion of each trip (CDRL B006) (PWS para 3.2.2.1).

8.7. The Contractor shall report actual small business utilization achievements relative to proposed small business participation in performance of the contract (CDRL B009) (PSI Basic PWS para 4.2.5).

TABLE 1: CDRL List

CDRL

# Title Subtitle PWS Para. Reference Data Item

Description B001 Meeting Agenda NA R&R PWS 3.2.2.2 &

8.2

DI-ADMN-

81249C

B002 Meeting Minutes NA R&R PWS 3.2.2.2 & 8.2

DI-ADMN-

81250C

B003 Technical Report - Study/Services

Annual Performance Analysis

R&R PWS 8.3 DI-MISC-

80508B

B004 Technical Report - Study/Services

R&R Monthly Status Report/Country Name

R&R PWS 7.4.6 & 8.4 DI-MISC-

80508B/T

B005 Performance and Cost Report

/Country Name R&R PWS 7.4.7 & 8.5 DI-FNCL- 80912A/T

B006 Trip/Travel Report NA R&R PWS 3.2.2.1 DI-MISC- 81943

B007 Small Business Utilization Report

NA PSI Basic PWS 4.2.5, R&R PWS 8.7

DI-MGMT-

82041A

TABLE 2: Service Summary

Performance Objective PWS Para. Performance Threshold

On Time Repair Delivery R&R PWS 5.9.1 100% on time delivery

Status/Cost Report Accuracy for Individual Participating Countries

R&R PWS 7.4.6,

7.4.7, 8.4 & 8.5

98% accurate per CDRL B004 and B005

Status/Cost Report Delivery for Individual Participating Countries

R&R PWS 7.4.6,

7.4.7, 8.4 & 8.5

100% on time per CDRL B004 and B005

Compliance with WAWF RR Requirements

R&R PWS 5.4 100% of the time as verified by

USG/DCMA

Timely Response to USG requests

R&R PWS 3.1.1 &

3.2

100% of the time. Mutually agreed to ECDs

R&R serviceable assets R&R PWS 2.2 & 4.8

100% of assets repaired to serviceable condition or per disposition instructions

Timely Notification R&R PWS 3.1.1, 2.1.2, 4.3, 4.4, 4.6.1, 5.2, 5.3 & 5.4

100% of Contractor notifications occurred within identified timeframe

ACRONYM LIST

BPR Beyond Physical Repair CCA Circuit Card Assemblies CDRL Contract Data Requirement List CLIN Contract Line Item Number CoC Certificate of Conformance DCMA Defense Contract Management Agency DCN Document Control Number DMSMS Diminishing Manufacturing Sources and Material Shortages DO Delivery Order FAR Federal Acquisition Regulation FMS Foreign Military Sales GFM Government Furnished Material GFP Government Furnished Property IAW In Accordance With LRU Line Replacement Unit MICAP Mission Impaired Capability Awaiting Parts MIRR Material Inspection and Receiving Report OEM Original Equipment Manufacturer PCO Procurement Contracting Officer PHS&T Packaging, Handling, Storage and Transportation PMR Program Management Reviews PN Part Number POC Point of Contact PSI Product Support Integrator PWS Performance Work Statement RFP Request for Proposal RR Receiving Report R&R Repair & Return SN Serial Number SPI Special Packaging Instructions SRU Shop Replaceable Unit TAT Turnaround Time TRASH Transportation, Shipping, and Handling Plan WAWF Wide Area Work Flow WIP Work in Progress