Attachment 2 PRS 22-Q-0093.pdf

COURT REPORTING TRANSCRIPTION SERVICES

IRWIN ARMY COMMUNITY HOSPITAL

FORT RILEY, KS

Performance Requirements Summary

The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective (The Service required— usually a shall statement)

Standard Performance Threshold (This is the maximum error rate. It could possibly be “Zero deviation from standard”)

Incentive/Disincentive

1. Combating Trafficking in Persons

FAR 52.222-50 c

The Contractor shall Notify its employees of

a. The United States Government's zero tolerance policy described in paragraph

(b) of this clause The actions that will be taken against employees for violations of this policy. Such actions may include, but are not limited to, removal from the contract, reduction in benefits, or termination of employment.

100% Compliance Contractor compliance rate shall be utilized as objective evidence of contract compliance and documented into the CPAR system;

contractor shall re-perform the service

PRS # 1. Para 5 The Contractor shall provide reporter services for transcription of court proceedings, to include, but not limited to general and special courts regarding EO, EEO, Healthcare Risk Management and Credentials cases. Contractor agrees to provide transcripts in accordance with the standard formatting set AR 27-10 Para

5.0 and 5.1

Contractor agrees to a specified turn-around time for transcription assistance, i.e., a specified number of pages to be provided in accordance with Technical Exhibit 2.

The Contractor shall provide transcription services at a level at or above the standards established by the guides provided including providing transcriptions records that contain less than one (1) errata page per every 100 pages of transcript.

First failure will result in the issuance of a Contractor Deficiency Report (CDR) Continuance of not meeting performance standard (2 or more) a corrective action plan will be developed at the discretion of the KO