Attachment 2 - Pluralsight SOW.pdf
PDF 57 KB Posted
- Attached to
- Pluralsight Software Licenses
- Solicitation number
- RFQ-24-PHX-073
About this file
This document is a Statement of Work (SOW) for a federal contract opportunity to renew Pluralsight licenses to support information technology (IT) training for the Phoenix Area Indian Health Service (PAIHS), Department of Information Resource Management (DIRM). The primary objectives are to provide employees access to high-quality, current IT training resources across various disciplines, facilitate flexible and self-paced learning, and support certification maintenance. The scope includes vendor selection, license acquisition, implementation, and ongoing monitoring and evaluation. The project timeline spans from August 2024 to July 2025, with a budget to cover the license, implementation, and support costs. Success will be measured by employees' seamless access to training resources and demonstrable improvements in IT skills.
The related federal contract opportunity, solicitation number RFQ-24-PHX-073, is a set-aside for the Indian Health Service to acquire Pluralsight software licenses that align with the objectives outlined in the SOW. Interested vendors must demonstrate their technical capability to provide the specified licenses and submit their technical offer with a price breakdown to the contracting officer.
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Other files
| File | Type | Posted |
|---|---|---|
| RFQ-24-PHX-073.pdf | ||
| Attachment 3 - Tax Exemption Letter.pdf | ||
| Attachment 1 - Provisions and Clauses.pdf |
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Statement of Work (SOW) Pluralsight License Renewal to Support Information Technology Training
1. Introduction
This Statement of Work (SOW) outlines the requirements for acquiring renewal Pluralsight license to support information technology (IT) training. The purpose of this acquisition is to enhance the IT skills of our staff through access to specialized training resources and courses that currently is only provided by Pluralsight.
2. Background
The Phoenix Area Indian Health Service (PAIHS), Department of Information Resource Management (DIRM) is committed to continuous professional development and the enhancement of IT capabilities to ensure we remain competitive and efficient in our operations. Renewing license for IT training will provide our employees with continued access to up-to-date, comprehensive training materials and resources, facilitating their professional growth and improving overall organizational performance picking up from previous activities. Currently there is no enhanced training, certification preparation, or certification renewal for Information Technology personnel within IHS.
3. Objectives
The primary objectives of the license renewal are:
- To provide employees with access to high-quality IT training resources.
- To ensure the training materials are current and relevant to industry standards.
- To support a wide range of IT disciplines, including but not limited to cybersecurity, software development, network administration, and data analysis.
- To facilitate flexible and self-paced learning opportunities.
- To provide employees access to Continuing Education Units (CEUs) for maintaining industry standard certifications.
4. Scope of Work
The scope of this SOW includes the following tasks:
4.1. Vendor Selection
- Identification and evaluation of potential vendors offering IT training licenses was completed during FY2023, and DLT/TD Synnex was selected that meets the DIRM requirements for quality, content, and cost-effectiveness, while providing a means for supervisors to track and monitor employee progress thru a Pluralsight Dashboard. This allows statistical data to determine if employees are on the right track for continued development and maintaining their knowledge proficiency.
4.2. License Acquisition
- Costs to continue license that grants access to the branded IT training resources for 28 employees throughout the Phoenix Area.
- These renewed licenses would include access to all necessary training materials, resources, and support services.
4.3. Implementation and Access Provision
- Set up access for designated employees to the training platform would be completed by vendor, and Management/Supervisor Admin access would continue from previous years license.
- Provide necessary instructions and support to employees for using the training resources.
4.4. Monitoring and Evaluation
- Pluralsight Dashboard provides a means to monitor the usage of the training resources to ensure they are being effectively utilized.
- Pluralsight Dashboard allows management/supervisors to evaluate the impact of the training on employee performance and skill development.
- Feedback from employees is conducted during mid-year and end-of-year Performance Reviews to identify areas for improvement.
5. Deliverables
The following deliverables are expected as part of this SOW:
- A fully executed license agreement with DLT/TD Synnex and Pluralsight.
- Documentation and instructions for accessing the training resources has been provided from previous year.
6. Schedule
The project timeline is as follows:
- Vendor Selection: Completed from previous year market research
- License Acquisition: 08/01/2024
- Implementation and Access Provision: 08/01/2024 – 07/31/2025
- Monitoring and Evaluation: Ongoing
**7. Roles and Responsibilities**
- Deputy CIO: Oversee the entire project, ensuring all tasks are completed on time and within budget.
- Procurement Team: Handle vendor license acquisition.
- IT Department: Implement the access provision and provide technical support.
- Managers/Supervisors: Monitor employee usage and gather feedback during Performance Reviews.
8. Budget
The budget for this project will cover the cost of the license, any associated implementation fees, and ongoing support costs. A detailed budget will be provided upon finalizing the vendor selection.
9. Acceptance Criteria
The project will be considered successful if the following criteria are met:
- A license is acquired that continues the efforts of existing employees from previous year without loss of training completed.
- Employees have seamless access to the training resources.
- Positive feedback from employees and measurable improvement in IT skills.
10. Terms and Conditions
This SOW is subject to the terms and conditions outlined in the PAO Terms and Agreement from previous year.
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