Attachment 2 - Performance Work Statement (IDIQ).pdf

PERFORMANCE WORK STATEMENT

(PWS)

FOR

SURVEILLANCE AND SECURITY

TECHNOLOGY SUPPORT

Francis E. Warren Air Force Base, Wyoming

20 May 2025

[NOTE: table of contents populates based upon the font “Styles” feature in Word. For example, “1” is associated with Heading 1; “1.1, 1.2, 1.3” are associated with Heading 2. When adding any paragraphs to those levels, be sur to click the

Table of Contents

1. Description of Services

1.1. Specific Services

2. Services Summary

3. Government Furnished Property and/or Services

3.1. Government Furnished Property

3.2. Government Furnished Services

3.3. Government Property Incidental to the Place of Performance

4. General Information

4.1. Quality Control

4.2 Quality Assurance

4.3. Security Requirements

4.4 Operational Security (OPSEC)

4.5. Location/Hours of Operation

4.6. Conservation of Utilities

4.7. Environmental Controls

4.8. Safety Requirements

4.9 Continuation of Essential DoD Contractor Services During Crisis

4.10. Permits

4.11. Contractor Personnel

4.12 Records

4.13 Warranty

5. Appendices

5.1. Appendix A - Regulations

5.2. Appendix B – Deliverables

5.3. Appendix C – Attachments

1. Description of Services.

This contract is a multiple award, 5-year Indefinite Delivery, Indefinite Quantity (IDIQ) contract.

Total Contract Period Minimum award amount: The total amount of Security Camera support to be issued as first task order at time of award.

Total Contract Period Maximum award amount: The total amount of all Security Camera support as modified throughout the contract period, limited only to contract scope.

All work performed under this contract will be done under either issued task orders from this contract, or via delivery order purchases from this contract. The Contractor shall follow the procedures for task order issuance as defined in Attachment 2b – Task Order Proposal Instructions.

The Contractor shall provide all equipment, tools, materials, supplies, transportation, labor, supervision, management, and other incidentals necessary to meet the requirements as stated in this PWS. The Contractor shall comply with the current Telecommunication Industry Association (TIA) telecommunication installation and testing commercial standards and base installation standards within this PWS and regulations referenced. All equipment, supplies, and materials provided shall be new and not refurbished.

The Government reserves the right to test and validate newly installed grounds to ensure they meet compliance.

1.1. Specific Services.

The contractor shall provide a comprehensive suite of Surveillance and Security Technology solutions and services to address a wide range of security requirements across multiple labor categories at F. E. Warren AFB, including but not limited to:

1. Surveillance Camera and Security Technology Procurement

2. Surveillance System Design, Implementation, and Maintenance

3. Security and Cybersecurity Hardening

4. Video Data Management and Storage

5. Video Analytics and Intelligent Monitoring

6. Security Consultation and Strategic Planning

7. System Integration and Interoperability

8. Training and Technical Support

9. Surveillance System Support Labor

This list of labor categories is complete as of the time of this solicitation; however, it is reasonably anticipated that some deletions, changes and/or additional labor categories may be added to this contract during the performance period of this contract. Labor Groups priced on Attachment 2c - Task Order Proposal Pre-Priced CLIN Sheet. Surveillance and Security Technology Labor (any services required to maintain and uphold the Surveillance and Security operations as outlined in the PWS) and any materials cost and fair & reasonableness will be determined at the task order level, NOT on Attachment 2c - Task Order Proposal Pre-Priced CLIN Sheet. Service outages for any work performed shall be coordinated ten (10) days in advance of outage.

2. Services Summary.

The contractor service delivery requirements are summarized into performance objectives that relate directly to standards of performance required to meet mission essential needs. For the Performance Objective to be met, service delivery must be in substantial compliance with applicable performance standards. The Performance Threshold describes the minimum overall levels of service delivery required for acceptable quality control. Failure to meet these Performance Thresholds means that contractor Quality Control is unacceptable. The following is a list of the key performance objectives that shall be verified as contractually compliant by Government personnel; however, inspection of any contract requirement is authorized.

Performance Objective PWS Para. Performance Threshold Method of

Surveillance

Provide Surveillance and Security Technology solutions and services

1.1 Performance must be satisfactory to

COR’s standard 100% Inspection

3. Government Furnished Property and/or Services

3.1. Government Furnished Property.

3.1.1. None

3.2. Government Furnished Services.

3.2.1. Utilities. The Government will furnish the electricity, water, and sewage services (as necessary) for the accomplishment of service IAW this PWS.

3.3. Government Property Incidental to the Place of Performance.

3.3.1. None

4. General Information.

4.1. Quality Control.

The contractor is required to control the quality of service delivery and offer to the Government for acceptance only services which conform to contract requirements. The overall control of quality must meet the specified performance thresholds for each requirement in the Services Summary.

4.2 Quality Assurance

The Government shall evaluate the contractor’s performance by monitoring the contractor’s performance to ensure services are received. The Government shall evaluate the contractor’s performance through on-site inspections, random spot checks, system acceptance tests, and receipt of customer complaints. The Government shall investigate complaints received from customers. The Government shall make final determination of the validity of customer complaint(s) in cases of disagreement with customer(s). Remedies for non-conforming services shall be resolved IAW the applicable Inspection/Acceptance clause attached within the contract.

4.2.1. The Contracting Officer’s Representative (COR) is the authorized Government representative(s) who will perform assessments of the contractor’s performance. Subsequent to contract award, the identity of the COR(s), with a letter defining their duties and authority will be promptly furnished to the successful bidder/offeror.

4.2.1.1. The COR(s) will inform the contract manager when discrepancies occur and will request corrective action. The COR(s) will make a notation of the discrepancy on their surveillance checklist with the date and time the discrepancy was noted and will request the contract manager (or authorized representative) to acknowledge the discrepancy.

4.2.1.2. Any matter concerning a change to the scope, prices, terms or conditions of this contract shall be referred to the Contracting Officer and NOT to the COR(s).

4.2.2 The services to be performed by the contractor during the period of this contract shall (at all times and places) be subject to review by the Contracting Officer (CO) and/or authorized representative(s).

4.3. Security Requirements. Contractor shall coordinate with the COR directly or by email sent to 90CS.SCX@us.af.mil to receive instructions for providing all necessary personnel information for base access within 14 calendar days after task order award, if necessary. The Contractor shall not send Privacy Act protected information via email. Contractor shall maintain a minimum of a SECRET Clearance. For any work requiring a higher clearance level, the Contractor may utilize appropriately cleared subcontractors, subject to Government approval. A majority of stated work and associated products shall be performed at UNCLASSIFIED level; however, some CLASSIFIED work may be required in support of Command, Control, Communications, Computers & Intelligence (C4I) systems, administrative networks, and other systems. Intended support of C4I systems includes such systems and application programs as Non‐classified Internet Protocol (IP) Router Network (NIPRNET), Secret Internet Protocol (IP) Router Network (SIPRNET), Top Secret‐Collateral network, Strategic Automated Command & Control System‐Secure Desktop Terminal (SACCS‐SDT), Joint World‐Wide Intelligence Control System (JWICS) network, Video Teleconference (VTC), Special Access Program (SAP) network/video equipment, Audio/Video Matrix, and other systems. Access to secure areas must be coordinated with the COR at least ten (10) working days ahead of time. It is the Government’s responsibility to provide escorts.

4.3.2. Anti-Terrorism. If the Contractor (contract employees/subcontractors) identify any suspicious activity, they shall immediately contact the Base Defense Operations Center (BDOC) at 307-773-3501 (on-installation)/Missile Security Control (MSC) at 307-773-2701 (off-installation) and notify the CO and COR that they contacted the BDOC and/or MSC.

4.3.2. Physical Security. The Contractor shall be responsible for all contractor property on Government property. At the close of each work period, Government facilities, Contractor property, and Contractor materials shall be secured. The Government shall not be held responsible for any loss experience by the contractor resulting from theft or vandalism.

4.4 Operational Security (OPSEC).

The contractor shall adhere to the following minimum requirements in support of this requirement:

Rick Pina The base contract requirement should require the contractor to “Maintain a minimum of a SECRET Facility Clearance. For any work requiring a higher clearance level, the Contractor may utilize appropriately cleared subcontractors, subject to Government approval."

4.4.1 Contractor personnel shall not discuss government operations in public or over unprotected or unencrypted communications. Official Business, controlled unclassified information (CUI) may only be transmitted as directed in the PWS.

4.4.2 The Contractor shall not post to company websites, publications, newsletters or other media any images, data or information that reveal sensitive government operations, personnel, equipment, and/or classified or controlled unclassified information. When in doubt, company press releases related to this contract should be coordinated through the Project Manager or Contracting Officer, as applicable.

4.4.3 Because observation of events, operations, physical changes, etc. may reveal National Security information, specific restrictions are needed to preclude unintentional release of this information to unauthorized parties. (Unauthorized disclosure and transfer of National Security Information is punishable under 18 USC § 793.) Therefore, contractor personnel shall not disclose to unauthorized third parties, post to unofficial sites (including Social Networking sites) any images, data or information, or observed events that reveal sensitive government operations, personnel, equipment, including, but not limited to:

4.4.3.1 Tactics, techniques and procedures, production or work schedules, any visible or concealed modifications, upgrades, additions to vessels, aircraft, or weapons or equipment; increases, change, or decreases in work/deployment frequency or government personnel, vehicle, vessel or aircraft movements; specialized equipment orders, deliveries, shipments, etc., Unauthorized disclosures and attempts to solicit this type of information by unauthorized third parties or others not affiliated with this contract shall be reported immediately to the 90 CS/PM and/or CO, as applicable.

4.4.3.2 Government issued badges, identification shall be removed and/or concealed from plain sight when off base and shall not be left in vehicles or unprotected. Badges and passes may not be duplicated, copied or loaned to others. Lost or stolen identification badges, vehicle passes etc. shall be immediately reported to the Project Manager, Contracting Officer, and/or installation Security Office.

4.4.4 Network Infrastructure. The Contractor shall take appropriate measures to protect detailed information pertaining to the engineer, furnish, install, and test (EFI&T) effort, to include appropriate marking of documents as “Controlled Unclassified Information (CUI),” and ensuring limited distribution of documents and schematics/drawings to only those individuals with a valid need to know. IAW AFI 10- 701, OPSEC Considerations, the contractor shall develop an OPSEC plan, and present to the COR within ten (10) working days before start of project to ensure the protection of Controlled Unclassified Information (CUI) data either furnished by the government or produced by the contractor.

4.5. Location/Hours of Operation.

4.5.1. Location. Place of performance is at F. E. Warren AFB WY. Telework shall not be permitted for this contract.

4.5.2. Normal Hours of Operation. The contractor shall perform the services required under this contract during the normal operating hours of the site. The average workweek consists of 7:00 AM and 4:00 PM (MDT), Monday through Friday, excluding holidays and base closures. However, mission requirements may necessitate work outside normal hours (nights and/or weekends), especially if existing service must be interrupted. Any site work requested by the Contractor to be performed outside of normal duty hours shall be submitted to the COR for approval at least ten (10) calendar days in advance.

4.5.3. Recognized Holidays. The contractor is not required to provide service on the following days or base down days:

• New Year's Day (January 1).

• Birthday of Martin Luther King, Jr. (Third Monday in January).

• Washington's Birthday (Third Monday in February).

• Memorial Day (Last Monday in May).

• Juneteenth National Independence Day (June 19).

• Independence Day (July 4).

• Labor Day (First Monday in September).

• Columbus Day (Second Monday in October).

• Veterans Day (November 11).

• Thanksgiving Day (Fourth Thursday in November).

• Christmas Day (December 25).

If the holiday falls on Saturday, it is observed on Friday. If the holiday falls on a Sunday, it is observed on Monday.

4.6. Conservation of Utilities.

The contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions which prevent the waste of utilities which include the following:

4.6.1. Lights shall be used only in areas where and when work is actually being performed.

4.6.2. Mechanical equipment controls for heating, ventilation, and air conditioning systems shall not be adjusted by the contractor or by contractor employees unless authorized.

4.6.3. Water faucets or valves shall be turned off after the required use has been accomplished.

4.6.4. Government telephones shall be used only for official Government business.

4.7. Environmental Controls.

4.7.1. Compliance with Laws and Regulations.

4.7.2. Notification of Environmental Spills. If the contractor spills or releases any substance contained in 40 CFR 302 into the environment, the contractor or its agent shall immediately report the incident to the F.E. Warren AFB Fire Dept at 911 (landline) or 307-773-2931 (cell phone). The liability for the spill or release of such substances rests solely with the contractor and its agent.

4.7.3. Hazardous Material (HM). In the event that hazardous materials shall be used in the execution of this contract, the contractor shall comply with all federal, state and local regulations concerning the use, storage, and reporting of HM in accordance with AFMAN 32-7002, Environmental Compliance and Pollution Prevention. The contractor shall be required to obtain authorization per the Installation Hazardous Materials Management Program before ordering or purchasing any hazardous product and may not bring a HM onto F. E. Warren AFB property, nor use a HM, until the contractor receives all required authorizations. This authorization process may take up to three weeks.

4.7.4. Green Procurement Program (GPP). In performance of this contract, contractors shall use Environmental Protection Agency (EPA) designated recycled content products, Information Technology (IT) Energy Star products/appliances, Federal Energy Management Program (FEMP) Designated Energy Efficient Low Stand By Power products/appliances, U.S. Department of Agriculture (USDA) Bio based/Bio preferred products, Environmentally preferable products, Electronic Product Environmental Assessment Tool (EPEAT) registered products, Water Sense or other water efficient products, non- or Low Ozone depleting substances under the Significant New Alternatives Policy (SNAP), non or Low toxic or hazardous constituents (e.g. non-VOC paint) and any other environmentally sustainable product/method, to the greatest extent possible.

4.7.5. Asbestos. Due to the age of the building, the contractor must test for asbestos and lead prior to drilling into real property. The government shall not provide an asbestos report and it is incumbent upon the contractor to conduct the testing and abatement if required for installation. If the contractor detects asbestos or lead, the contractor must properly abate and dispose of the asbestos/lead (released during any drilling) IAW applicable laws and regulations. When testing, abating, or disposing, the contractor must take the necessary precautions to protect their employees, the public, and building occupants. If desired by the contractor, the contractor can hire a sub-contractor to conduct the asbestos/lead testing and abatement; however, ensuring proper qualifications shall be the responsibility of the contractor.

4.8. Safety Requirements.

4.8.1. In performing work under this contract, the contractor shall:

4.8.1.1. Conform to the safety requirements contained in the contract and PWS for all activities related to the accomplishment of the work.

4.8.1.2. Record and report promptly (within one hour), to 90 CS/PM or CO, all available facts relating to each instance of damage to Government property or injury to either contractor or Government personnel.

4.8.1.3. Accident/Incident Reporting and Investigation. Contractor shall record and report immediately all available facts relating to each instance of injury to either contractor or Government personnel to the COR and the Base Safety Office (BSO). Contractor shall secure the scene of any accident and wreckage until released by the accident investigative authority through the COR. If the Government elects to conduct an investigation of the incident, the contractor shall cooperate fully and assist the Government personnel until the investigation is completed.

4.8.2. Confined Spaces. Contractors and sub-contractors entering confined spaces during the execution of this effort are responsible for the safety of their personnel and for their confined space permit program as outlined in DAFMAN 91-203. All confined space operations must be coordinated with the Base Safety Office prior to start of work. The primary Contractor is responsible for all Sub-Contractor confined space operations.

4.8.3. Work area(s) shall follow OSHA CFR 29 part 1910-268 standards for safety if not covered by an applicable Air Force Standard. At day’s end, the Contractor shall remove all debris and surplus materials from the workplace. Equipment and materials required to complete the work effort may remain on site as long as they are organized and stored in a manner that does not cause a safety hazard. The contractor shall return all Government furnished lay-down and storage areas to their original condition upon completion of the project.

4.8.3.1 All open holes or trenches shall be completely enclosed by flexible orange construction safety fencing, or other safety barriers, at the end of the workday.

4.8.3.2. All residues from this project shall be disposed of off base and IAW with Federal, State, local and base environmental laws and regulations. All residue produced by horizontal directional boring operations (i.e., slurry) shall be disposed of off base on the same day the residue is produced, at an appropriate disposal facility at the contractor’s expense, IAW federal and state environmental laws and regulations. Removal of all debris, waste and surplus materials from the immediate work area will take place each day and from the premises at suitable intervals and at final project completion. Under no circumstances will the contractor stage or store boring residue in slurry ponds or other containment areas on F. E. Warren AFB.

4.8.3.3. Traffic Control. In the event base vehicular traffic is to be disrupted by trenching or horizontal directional boring, the contractor shall notify the COR NLT ten (10) calendar days in advance to inform base Security Forces and Emergency Services personnel of the planned disruptions.

4.9 Continuation of Essential DoD Contractor Services During Crisis.

4.9.1. IAW DFARS 237.7602(a), it is determined that this service has NOT been identified by the Functional Commander/Director as an essential service.

4.10. Permits.

4.10.1. The Contractor shall be responsible to coordinate, complete, and process all permits required to complete the installation to the COR.

4.10.1.1. Confined space entry plan, list of trained individuals, and employee certifications per Unified Facilities Guide Specifications (UFGS) 01 35 26. The Contractor shall be prepared to provide proof of their Confined Space Training Program to the COR ten (10) calendar days prior to start date.

4.11. Contractor Personnel.

4.11.1. Personnel Information. The Contractor shall submit a written request on company letterhead to the COR listing the following: contract number, location of work site, start and stop dates, and names of contractor personnel needing access to the base no later than 14 calendar days before beginning work.

When reporting to the registration office, the authorized Contractor personnel must provide a valid driver’s license for each individual and valid vehicle insurance certificate or rental agreement for each vehicle, to obtain access to the base.

4.11.2. Contract Manager. Contractor shall provide a Project Manager (PM) and alternate(s) responsible for contract performance and continuity ten (10) calendar days prior to project start to the COR. The Contractor shall identify the Project Manager’s or alternate's range of authority to act for the contractor relating to daily contract operation.

4.11.2.1. The contract manager shall have full authority to act for the contractor on all contract matters relating to daily operations of this contract.

4.11.2.2. The contract manager shall be available within 24 hours of a request by the Government to meet to discuss problems.

4.11.2.3. The contract manager shall be able to read, write, speak, and understand English and shall be on site to coordinate permits, clearances, and receive shipments/material related to the contract.

4.11.3. Site Point of Contact (POC). The Contractor shall designate and provide to the COR the Contractor's on-site team leader and alternate(s) as the Site POC for individual projects first day of project start. The Site POC or alternate(s) shall be on site during duty hours until project completion and shall oversee all facets of the installation tasks. The Site POC shall be the interface for all work site communications with the Government, including quality, safety, and discrepancy matters.

4.11.3.1. The site POC shall be able to read, write, speak, and understand English and shall be on site to coordinate permits, clearances, and receive shipments/material related to the contract.

4.11.4 Contractor Employees: The contractor shall not employ persons for work on this contract if such employee is a potential threat to the health, safety, security, general wellbeing or operational mission of the installation and its population.

4.11.4.1 The Contractor shall utilize employees who have adequate training, skills, and knowledge to perform the requirements in this PWS.

4.11.4.2 Contractor personnel shall present a neat appearance and be easily recognized as contractor employees. This may be accomplished by wearing distinctive clothing bearing the name of the company or by wearing appropriate badges, which contain the company name and employee name in English. Contractor personnel who interact with Government personnel shall be able to communicate effectively in English.

4.11.4.3 The consumption of alcoholic beverages by Contractor personnel while on duty is strictly forbidden. The use of illegal drugs by Contractor Personnel is strictly forbidden. The Contractor shall immediately remove any personnel who is under the influence of alcohol or drugs.

4.12 Records. The contractor shall be responsible for creating, maintaining, and disposing of only those government required records that are specifically cited in this PWS or required by the provisions of a mandatory directive listed in the 90th Telecommunications Installation Criteria Handbook, Applicable Publications and Forms. If requested by COR or CO, the contractor shall provide the original record, or a reproducible copy of any such record within five (5) working days of receipt of the request.

4.12.1 Manuals and Practices. The Contractor shall provide the latest version of operation, installation, and maintenance manuals and practices/users guide for each system installed as provided by the original manufacturer with all new equipment to COR ten (10) days prior to acceptance.

4.13 Warranty.

Contractor shall provide standard commercial warranty. The contractor shall provide any OEM pass through warranty and standard commercial warranties applicable to the products being purchased at no cost. The warranty shall be at a minimum one year or manufacturers standard warranty, whichever is longer. The warranty period shall start from the date items are shipped to the Government. The Contractor shall provide written procedures and required information for warranty services at or prior to site acceptance to the project manager.

5. Appendices

5.1. Appendix A - Regulations

The following documents are referenced within this document or are hereby recognized as a standard of good practice to be followed during the performance of all work. These documents may include but are not limited to:

DAFMAN 91-203 – Air Force Consolidated Occupational Safety Instructions OSHA CFR 29 Part 1910 268 – Telecommunications Occupational Safety and Health Standards OSHA CFR Part 1926.651 Specific Excavation Requirements OSHA 1941-146 and 1941-146 (a) NEMA TC 2- Electrical Polyvinyl Chloride (PVC) Tubing and Conduit TIA-606 Administration Standard for Telecommunications Infrastructure TIA-607 Generic Telecommunications Bonding and Grounding (Earthing) For Customer Premises TIA-758 B Customer-owned Outside Plant Telecommunication Infrastructure Standard Continuity and Construction Manual (TE&CM) 451.2 RUS Bulletin 1753F-151 (515b) - Specifications and Drawings for Underground Cable Installation RUS Bulletin 345-65 (PE-33) Unified Facilities Guide Specifications 01 35 26 90 CS TIC – Telecommunications Installation Criteria for Facility Design & Renovation FGDC-STD-007.3-1998 Geospatial Positioning Accuracy Standards Part 3: National Standard for Spatial Data Accuracy Mil-Std-188-124B Grounding, Bonding and Shielding for Common Long Haul/Tactical Communication Systems Mil-HDBK-419A, Volumes 1 and II Grounding, Bonding, and Shielding for Electronic Equipment and Facilities Technical Order 31-10-34 DISN Implementation Standards, Ch. 2.7.20 to 2.7.26 EIA/ECA-310 Cabinets, Racks, Panels, and Associated Equipment J-STD-607-A-2002 Commercial Building Grounding (Earthing) And Bonding Requirements for Telecommunications NFPA 70 NEC National Fire Protection Association AFI 10-701 Operations Security

ANSI/TIA-758-B

It is the contractor’s responsibility to abide by all applicable regulations.

5.2. Appendix B – Deliverables

Deliverable Ref Due To Personnel Info 4.3 14 calendar days after task order award COR Secure Area Access 4.3 10 working days ahead of time COR OPSEC Plan 4.4.4 10 working days prior to start of project COR Weekly Status Report 4.2.1 after beginning of performance/weekly COR Contract Manager 4.11.2 10 calendar days prior to project start COR Site POC 4.11.3 First day of project start COR Operation Manuals 4.12 10 calendar days prior to acceptance COR Service Outages 1.1 10 calendar days in advance COR Outside Normal Hours Request 4.5.2 10 calendar days in advance COR Warranty 4.12 10 calendar days prior to acceptance COR

5.3. Appendix C – Attachments

Attachment 2a – TIC Handbook Attachment 2b – Task Order Proposal Instructions Attachment 2c – Task Order Proposal Pre-Priced CLIN sheet

Attachments for task orders will be incorporated at the task order level.