Attachment 2_Performance Work Statement_ FDWSRU Janitorial Contract_1232SA26Q0891.pdf

Performance Work Statement (PWS)

Part 1

General Information

1. GENERAL: This is a non-personnel services contract to provide custodial and janitorial services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, transportation, supervision, and quality control necessary to maintain the facility in a clean, sanitary, neat, and professional condition and other items and non-personal services necessary to perform the custodial and janitorial services as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: The USDA-Agricultural Research Service (ARS), Foreign Disease Weed Science Research Unit (FDWSRU), located on Fort Detrick, in Frederick, Maryland has a need for custodial and janitorial services in their mixed-use facility. The facilities consist of, but not limited to, office spaces and laboratory spaces, and plant pathogen high containment laboratory and greenhouse spaces. The facilities are located at 1301 Ditto Avenue and 374 Beasley Avenue, Fort Detrick, MD 21702. The Contractor will provide custodial and janitorial services in accordance with all terms, conditions, provisions, schedules and specifications of this document.

The facility located at 374 Beasley Avenue is a high containment plant pathogen facility is used for the study of foreign plant pathogens that are not present in the United States. To maintain the integrity of the containment facility and to assure that the risk of pathogen escape is negligible, specific guidelines and requirements are enforced. Entry to the facility includes changing out of street clothes and into government provided garments for work inside the containment area. Exiting the facility includes, removing government provided garments and showering out of the facility. These statements are meant to give a general understanding, the Contractor is required to follow all guidelines, requirements and attend all trainings.

1.3 Objectives: Contractor shall maintain all FDWSRU facilities in a manner which is free from filth and pathogens and enhances the appearance and cleanliness of the site as a whole. The contractor’s staff shall follow all rules and regulations of the USDA-ARS and FDWSRU at all times while on USDA-ARS- FDWSRU property. The contractor, through the contractor’s onsite manager, shall be responsible for enforcing the rules and regulations of the USDA and FDWSRU.

1.4 Scope: The Contractor shall perform all the janitorial services in a quiet, disciplined, orderly manner so as not to disturb employees working in the respective areas, visitors, or the normal operation of the activity being cleaned. At all times, the Contractor shall coordinate work so as not to cause interference with Government business or work performed by Government staff and other Contractors.

Janitorial services shall apply to all designated spaces including, but not limited to, halls, rest rooms, locker rooms, office spaces, laboratories, work areas, entryways, lobbies, storage areas, stairways, elevators, break areas, conferences rooms and interior and exterior of the facilities listed in this Performance Work Statement (PWS) at the sites listed below.

Building 1301 – 1301 Ditto Avenue, Fort Detrick, MD 21702 – approximately 16,300 sqft Building 1302 – 1302 Crops Way, Fort Detrick, MD 21702 – approximately 800 sqft

Building 374 – 374 Beasly Avenue, Fort Detrick, MD 21702 – approximately 3,200 sqft

1.5 Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and four (4) 12-month option years and an additional six-month extension option. The Period of Performance reads as follows:

Base Year Option Year I Option Year II Option Year III Option Year VI Six-month extension option

1.6 General Information

1.6.1 Recognized Holidays: No service on recognized holidays.

New Year’s Day Martin Luther King Jr.’s Birthday President’s Day Memorial Day Independence Day Juneteenth National Independence Day

Labor Day Columbus Day Veteran’s Day Thanksgiving Day Christmas Day

If a holiday falls on a Saturday, the preceding Friday is observed; if it falls on a Sunday, the following Monday is observed.

1.6.2 Hours of Operation: The contractor is responsible for conducting business, between the hours of 7:00am through 4:30pm, Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.3 Security Requirements: ALL Contractor personnel performing under this contract are required to undergo trust determination process which includes credentialing and suitability/fitness determinations for employment with a Federal agency. Performance cannot proceed prior to scheduling the required investigation and favorable preliminary determination by Personnel Security and Suitability staff. They must comply with the identity proofing and registration requirements outlined in DM 4620-002. May be Required to be enrolled in Continuous Vetting, which authorizes government agencies to receive notifications of criminal activity on individuals who hold low risk, public trust, or national security positions.

1.6.4 PHYSICAL Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

https://www.usda.gov/directives/dm-4620-002 https://www.usda.gov/directives/dm-4620-002

1.6.5 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance:

maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.6 Key Personnel: The following personnel are considered key personnel by the government: Contract Manager, Alternate Contract Manager. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 8:00 a.m. to 4:30p.m., Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons.

PART 2

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

2. GOVERNMENT FURNISHED ITEMS AND SERVICES:

2.1. Services: The Government will provide escorts, as needed, for contract employees to enter plant pathogen high containment areas.

2.2 Facilities: The Government will provide janitorial closets for equipment and supplies. There are multiple staging areas at each location.

2.3 Utilities: The Government will provide electrical and water utilities. The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish general cleaning and equipment cleaning.

2.4 Equipment: The Government will provide mops, buckets, vacuum cleaners, brushes, required cleaning tools, gloves. Commercial grade orbital/rotary floor buffers, mini scrubber, and stand-on style floor scrubber/dryer.

2.5 Materials: The Government will provide all paper and plastics, hand soaps, shampoos, conditioners, body wash, and sanitizers, disinfectants, hard surface cleaners and germicidal detergents.

3.0 DEFINITIONS AND EXPLANATIONS

3.1 Marker boards: Unless marked "DO NOT ERASE," or "SAVE", marker boards shall be cleaned to remove all writing, dust, streaks, marks and smudges from the board, trays and frame. Erasers shall be cleaned. Marker boards containing written data shall not be erased and cleaned unless designated by the "WASH" sign indicating "WASH".

3.2 Metal and Ceramic Fixtures: All metal fixtures within the building shall be cleaned. These fixtures include, but are not limited to sinks, fountains, wall cabinets, water distribution enclosures, tables, stools, surgical lamps, wall hung fire extinguisher, faucets, etc.

3.3 Floor Maintenance:

3.3.1 General: The facility consists of various types of floor coverings and tiles. All services to floor coverings and tiles shall comply with the manufacturers' recommendations unless otherwise approved in advance by the Government Contracting Officer Representative. Cleaning of floors shall include all open areas and all covered areas such as under furnishings, floor mats, runners, etc. Methods specified shall be supplemented by hand operations to clean corners and locations inaccessible to the equipment. All furniture and furnishings shall be restored to their proper locations after cleaning operations have been completed. A satisfactory end result will be attained when the requirements specified herein are achieved.

Any unsatisfactory work shall be promptly corrected the same day as identified at no additional cost to the Government.

3.3.2 Carpets and Rugs: A properly cared for carpet or rug is free of dirt, streaks, stains, spots, and has a bright uniform color. After being vacuumed and cleaned, the carpeted floor shall be free of all visible litter and soil. Any spots shall be removed as soon as noticed. All cleaning of carpets shall be done in accordance with the manufacturer's recommendations. All tears, burns, and raveling shall be brought to the attention of the Government Contracting Officer Representative.

3.3.3 Uncarpeted Floors: Floors shall be cleaned to maintain sanitary conditions and to protect them from damage. All areas accessible to the floor machines, and those areas not accessible to the floor machines, shall receive floor maintenance. Chairs, trash receptacles, and easily moveable items shall be tilted or moved to maintain floors underneath. After receiving floor maintenance, the entire floor shall have a uniform, glossy appearance, free of scuff marks, heel marks, and other stains and discolorations. The floor cleaning methods performed in accordance with the frequency schedule (i.e., daily, nightly, weekly, monthly, quarterly, periodic/seasonal) shall include a thorough cleaning by machine scrubbing or stripping (depending on type of floor) with a detergent, removing all old wax and soil before applying new wax. The floors shall be maintained in accordance with the floor covering manufacturer's recommendations. Floors requiring waxing shall be waxed with a slip-resistant wax approved by the Underwriters Laboratories. Traffic areas shall be so waxed as to maintain a uniform appearance throughout all buildings. After the new wax has been applied and has become sufficiently dry, it shall be machine buffed to a polished or high gloss finish. All areas where new wax has been applied shall be buffed that same night. When floors are scrubbed, waxed, and polished, all baseboards, furniture, trash receptacles, etc., shall be washed thoroughly to remove the splatter of dirty water, wax, or other materials.

Placing chairs, wastebaskets, and other items on top of tables and desks is prohibited.

All uncarpeted floors shall be stripped and waxed approximately at twelve-month intervals and at a time agreed to by the Government Contracting Officer Representative. Approximately, 5,500 sqft of uncarpeted floors and 3 stairwells will be included in the stripping and waxing service.

There are floor coverings that do not require waxing but only stripping and buffing or burnishing. A "gloss restore” is accomplished by damp mopping the floor covering with a mild solution of cleaning agent and water, then buffing to a gloss. Repeated buffing enhances the gloss intensity.

Ceramic tile shall be cleaned with a tile/grout cleaning machine. Excessive chemicals which deteriorate the tile and grout shall not be used. All tile and grout cleaning shall be in accordance with the tile and grout manufacturer's recommendation.

3.5 Clean: "Clean" shall be defined as free of dirt, dust, spots, streaks, stains, smudges, litter, debris, and other residue.

3.6 Contracting Officer: The Contracting Officer is a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings. The term includes certain authorized representatives of the Contracting Officer acting within the limits of their authority as delegated by the Contracting Officer.

3.6.1 Contracting Officer Representative (COR): The individual, or his representative, that is designated as being responsible for Government monitoring and technical direction of this contract.

3.7 Contractor: The term Contractor as used herein refers to both the prime Contractor and any subcontractors. The prime Contractor shall ensure that his/her subcontractors comply with the provisions of this contract.

3.8 Contractor Deficiency Report (CDR): A report identifying a Contractor’s defective performance and requiring the Contractor to provide a response to include identifying the cause of the defective performance and any corrective actions or other actions taken to prevent a recurrence of the deficiency.

3.9 Disinfect: Cleaning in order to destroy any harmful microorganisms by application of an approved chemical agent.

3.10 Facility: An establishment, structure, or assembly of units of equipment designated for a specific function.

3.11 Quality Control (QC): A method used by the Contractor to evaluate and control the quality of goods and services produced.

3.12 Quality Assurance (QA): A method used by the Government to evaluate and provide some measure of control over the quality of purchased goods and services received.

3.13 Waste Receptacles: Waste receptacles are defined as trash receptacles, waste baskets, trash cans, wastepaper baskets, or any container holding trash, paper, or refuse of any type.

3.14 Dusting/Cleaning

3.14.1 High Dusting/Cleaning: High cleaning includes cleaning horizontal and vertical surfaces above 7’ - 0" from floor level including all overhead piping and ceiling areas. All dust, lint, litter, and soil shall be removed from all surfaces. Walls shall be free of dirt, smudges, and markings. Ceilings are to be free of cobwebs and loose dirt.

3.14.2 Low Dusting/Cleaning: All furniture, partitions, radiators, equipment, hand railings in stairways, grills, horizontal ledges, and sills shall be dusted. Walls, doors, and partitions shall be wiped clean (including glass in partitions and doors) to a height of 7’- 0" above the floor level. If present, chalk boards, chalk trays, and erasers shall be cleaned. Corridor, lobby, and entrance walls and doors shall be cleaned. Miscellaneous hardware and bright metal work shall be wiped clean.

2.15 Cleaning Walk-off Mats: Each time floors are swept/dust mopped or vacuumed, walk-off mats in that area shall be cleaned. Soil and moisture underneath mats shall be removed and the floor shall be cleaned as appropriate along with the rest of the floor. The mats shall be returned to their original locations afterwards. The Contractor shall report, in writing to the Contracting Officer Representative, all walk-off mats that are worn out to the point of being ineffective.

3.16 Windows:

3.16.1 Inside Windows: All windows shall be clean, clear and streak free. All windows shall be thoroughly cleaned approximately at 12-month intervals and at a time agreed to by the Government Contracting Officer Representative.

3.16.2 Entry Door Exterior Windows: All windows shall be clean, clear and streak free.

3.16.3 Entry Vestibule Transparent Wall/Windows: All windows shall be clean, clear and streak free.

4.0 CONTRACTOR PROVIDED MATERIALS AND EQUIPMENT

The Contractor shall provide any supplies, materials, equipment and tools for the performance of the contract requirements, if the contractor chooses not to use Government provided supplies, materials, equipment and tools.

Contractor provided materials and equipment shall be of the type and quality used in large-scale commercial cleaning operations meeting the requirements specified herein.

A list of the proposed supplies shall be provided to the Contracting Officer Representative for review and approval. The list shall include all applicable information on product contents and any warnings or cautions regarding the use of the product. The list shall include the manufacturer's name, brand name, and statement certifying that materials supplied meet or exceed contract requirements. In as much as it is possible, the Contractor shall use recycled and recyclable products.

Safety Data Sheets (SDS) shall be submitted to the Contracting Officer Representative for all proposed products. All proposed supplies shall be approved by the Contracting Officer Representative prior to their use at the facility. The purpose of this requirement is to assure: (a) there are no conflicting chemical compounds, as determined by the location Biosafety Officer, in the use with existing chemicals or substances in the research facilities; and, (b) that surfaces are properly maintained by a chemical that the manufacturer has determined not to be harmful to the surface. However, review and/or approval by the Government in no way imply a relief of the Contractor of its responsibility for all materials or substances used under this contract. The location requires that all chemicals and chemical compounds, such as cleaning supplies, be reviewed in order to assure protection of the research environment.

4.1 Supplies: The Contractor shall inform COR when supplies are running low, typically when there are 2 cases of an item left for all Government provide supplies. Supplies include but are not limited to: all paper products such as paper towels, toilet paper, toilet seat covers, sanitary napkins, liquid antibacterial skin cleanser, shampoo/conditioner and hand sanitizer. Contractor shall inform COR when any repair or maintenance of all dispensers (such as toilet paper, paper towels, sanitary napkins, and soap) is the needed.

4.2 Equipment: All Contractor provided power driven equipment, used for accomplishing the vacuuming, floor scrubbing, waxing, polishing, etc., shall be of the industrial type, mechanically sound, safe to operate, and in a condition that will not harm or excessively wear existing finishes and floor coverings.

Storage and use of the approved equipment shall be acceptable to the Fire Marshall. Electrical type equipment shall be capable of operation by use of the existing Government supplied outlets and voltages.

All proposed compressed gas or liquid gas operated equipment for use shall be submitted to the COR for review and approval before being brought on to the facilities.

5.0 SPECIFIC TASKS AND QUALITY REQUIREMENTS

5.1 Task 1 - Twice Weekly Requirements: Services shall be performed at least two times each week during regular (normal) operating hours, Bldg. 1301/1302.

CLEANING REQUIREMENTS QUALITY REQUIREMENTS

5.1.1 Rest Rooms: Rest rooms shall be serviced to

ensure cleanliness during normal operating hours.

Supplies such as, but not limited to, soaps, paper products, as towels, toilet seat covers and toilet tissue, shall be replenished as needed to insure an adequate supply is available at all times.

Floors shall be maintained clean.

Servicing Restrooms. Rest room supplies are consistently in the proper dispensers for delivery.

Floors are clean and dry. Spills and spots are removed from walls, doors and dispensers. Sinks, toilets, urinals, mirrors, etc., are clean and absent of stains, encrustation and odors.

5.1.2 Rest Rooms: Descale, clean and sanitize all

toilet bowls, urinals, basins and shower stalls.

Resupply rest rooms. Clean and disinfect entire floor. Pumice sticks and an approved toilet bowl cleaner shall be used to remove stains from urinals and water closets. Brushes, sponges, and cloths that have been used to clean any other part of the rest room (including water closets, urinals, walls, floors, and partitions) shall not be used to clean lavatories or sinks. Floors shall be swept/dust mopped free of dirt and mopped with a disinfectant. Floor drains shall be cleaned and flushed with a disinfectant. Wainscoting, partitions, walls, and doors shall be cleaned free of dirt, stains, and graffiti. Mirrors shall be cleaned and polished. All metal fixtures and hardware shall be cleaned. Waste containers shall be emptied, disinfected, and plastic liners replaced. If present, shower stall rooms and locker/dressing rooms shall be considered part of the rest rooms and cleaned accordingly.

Cleaning Restrooms: Restroom fixtures, including water closets, toilet bowls, urinals, lavatories, mirrors, dispensers, walls, waste receptacles, windowsills and sinks shall be free of stains, clean and bright; there shall be no dust, spots, stains, rust, mold, encrustation, excess moisture, or odors.

Mirrors and Glass Surfaces: Mirrors and glass surfaces shall be clean and free of dirt, streaks, and spots and undamaged by the cleaning.

5.1.3 Main and Employee Entrances: Maintain a

clean appearance, vacuum carpets and clean spots and spills that occur.

Main and Employee Entrances: There is always a clean appearance, spots and spills are absent and the carpets are clean.

5.1.4 Glass Surfaces: Clean all glass entrance/exit

doors which are subjected to contact.

Glass Surfaces: Glass surfaces shall be clean and free of dirt, streaks, and spots and undamaged by the cleaning.

5.1.5 Sinks and Washbasins: Clean all sink and

washbasins, including the fixtures which serve the sinks and basins using a cleaner disinfectant.

Clean the wall and surfaces immediately around the sinks and basins. Resupply the soap and paper products for use at the sinks and basins.

NOTE: The requirements of this paragraph EXCLUDES sinks and basins located in active research laboratories.

Sinks and Washbasins: All surfaces and fixtures shall be clean and free of residue, stains, rust, mold, encrustation, wiped dry and polished where applicable. Supplies are replenished.

5.1.6 Uncarpeted Floors: Sweep all uncarpeted

floors with a broom or properly treated yarn mop.

Special attention shall be given to areas under

Sweeping/Dust Mopping: Concrete/quarry tile, terrazzo, wood, and resilient flooring shall be free of all loose dirt, dust, and debris.

desks and tables to prevent accumulation of dust or dirt. Chairs, trash receptacles, and easily movable items shall be tilted and/or moved to completely sweep underneath. After the floor has been swept, the entire floor surface, including corners and abutments, shall be free of litter, dust and debris.

Following sweeping, damp mop to remove all signs of tracking or spillage. Chairs, trash receptacles, and easily movable items shall be moved to mop underneath. Mops shall not be rested on or applied to carpeted floors. Buff or burnish as necessary to maintain appearance.

Damp Mopping: Floor surfaces and adjacent moldings shall be free and clean of spills, spots, streaks, swirl marks, detergent residue, or any evidence of soil, traffic marks, stains, film, debris or standing water. There shall be no splash marks or mop streaks on furniture, walls, baseboards, etc., no mop strands remaining in the area, nor evidence of mops having been rested on or applied to carpeted areas. The area is buffed or burnished as necessary to maintain appearance.

5.1.7 Lunch/Break room: Clean all counters and

tables. Clean all sinks and washbasins, including the fixtures which serve the sinks and basins using a cleaner disinfectant. Clean the wall and surfaces immediately around the sinks and basins.

Resupply the soap and paper products for use at the sinks and basins.

All surfaces and fixtures shall be clean and free of residue, stains, rust, mold, encrustation, wiped dry and polished where applicable. Supplies are replenished.

5.1.8 Microwaves: Clean two (2) microwaves

twice a week inside and outside, that are located in the lunch/break room.

Microwaves shall be clean of spills and food stains.

5.2 Task 2 - Once Weekly Requirements: Services shall be performed at least one time each week during regular (normal) operating hours, Bldg. 1301/1302.

5.2.1 Carpeted Floors: Vacuum all carpets and

rugs. Carpets in heavy traffic areas shall have pile lifted to keep dust and dirt from becoming embedded in carpet-backing to prevent excessive matting and wear. Furniture shall be removed and replaced for vacuuming.

Vacuuming Carpets and Rugs: Carpeted areas and rugs shall be free of all soil, spots, and debris. Pile shall be lifted such that no compression or matting is evident. Carpets and rugs shall be clean and free of dirt, dust, spills, spots, stains and debris.

5.2.2 Surfaces: Low dust all surfaces including

furniture, wall partitions, file cabinets, occasional tables, shelving, raceways, windowsills, etc.

Dusting: There shall be no dust or debris on equipment, ledges, vertical and horizontal surfaces, etc.

5.2.3 Waste Baskets and Trash Receptacles:

Remove trash, clean and replace liner in containers. Any liner with food wastes or that is soiled or leaking shall be replaced with a new liner. As necessary, waste containers shall be washed inside and outside utilizing a disinfectant and shall be free of odors. After washing, containers shall be wiped dry and new liners installed. Boxes, cans, bottles, and other items placed adjacent to waste containers and marked "TRASH" shall also be removed and disposed of.

All waste collected shall be disposed of in the nearest outside trash collection point. Waste that falls on the floor and outside grounds during the

Waste Basket and Trash Receptacle requirement for all spaces: (such as conference rooms, break rooms, cafeteria, lobby, offices and labs etc.) shall be removed weekly, preferably at the end of the week.

All waste containers shall be emptied and liners replaced.

There will be no other items in the immediate area marked "TRASH” that remains.

waste removal shall be picked up and disposed of by the Contractor.

5.2.4 Metal Fixtures: Clean metal fixtures, including door plates, kick plates, tables, stools, elevator thresholds, etc.

Metal Cleaning/Polishing: All metal surfaces shall be clean and restored to the original manufactured shine or luster.

5.2.5 Hand Hygiene Station: Clean all station

surface which are subjected to contact and replenished as needed to insure an adequate supply is available at all times.

Hand Hygiene Station: Station surfaces shall be clean free of dirt, streaks, and spots and undamaged by the cleaning.

5.2.6 Glass Surfaces: Clean glass in doors, partitions, mirrors, and those surfaces which are subjected to contact.

Mirrors and Glass Surfaces: Mirrors and glass surfaces shall be clean and free of dirt, streaks, and spots and undamaged by the cleaning.

5.2.7 Marker Boards: Clean boards in accordance

with the "SAVE", "DO NOT ERASE" or "WASH" sign or designation at the board. In the absence of the sign, wash the board. Dust and residue shall be removed inside and outside the frames and adjacent areas. Clean all erasers for these boards. Appropriate cleaning chemicals shall be used for waterless boards.

Damp Wiping: All surfaces shall be clean and free of smudges, dirt, dust, and streaks. Frames shall be clean. Wipers and erasers are clean.

5.2.8 Accumulated Trash: Trash receptacles

throughout the facilities and any containers of trash placed in the corridors shall be emptied and liners replaced. The Contractor shall also remove bags and boxes of trash, properly sealed containers of broken glass and other debris which are placed in the corridor. The Contractor is not responsible for biological waste.

Accumulated Trash: All trash shall be emptied from receptacle, removed from the facilities, and deposited in USDA dumpsters.

5.2.9 Recycling Requirements: The Contractor

shall participate in all recycling programs at

USDA.

Contractor generated Cardboard Type Material Collection and Removal: The Contractor shall segregate from the waste stream, break down to a recyclable condition, and remove from the facilities, all cardboard and hardboard paper. This cardboard shall be deposited in the proper collection container.

All cardboard type material is absent from corridors and other places of collection. All cardboard is properly broken down and placed into the collection station for the recycle Contractor to pick up.

5.3 Task 3 - Once Weekly Requirements: Services shall be performed at least one time each week during regular (normal) operating hours, Bldg. 374.

5.3.1 Rest Rooms: Rest rooms shall be serviced to

ensure cleanliness during normal operating hours.

Supplies such as, but not limited to, soaps, paper products, as towels, toilet seat covers and toilet tissue, shall be replenished as needed to insure an adequate supply is available at all times.

Floors shall be maintained clean.

Servicing Restrooms. Rest room supplies are consistently in the proper dispensers for delivery.

Floors are clean and dry. Spills and spots are removed from walls, doors and dispensers. Sinks, toilets, urinals, mirrors, etc., are clean and absent of stains, encrustation and odors.

5.3.2 Rest Rooms: Descale, clean and sanitize all

toilet bowls, urinals, basins and shower stalls.

Resupply rest rooms. Clean and disinfect entire floor. Pumice sticks and an approved toilet bowl cleaner shall be used to remove stains from urinals and water closets. Brushes, sponges, and cloths that have been used to clean any other part of the rest room (including water closets, urinals, walls, floors, and partitions) shall not be used to clean lavatories or sinks. Floors shall be swept/dust mopped free of dirt and mopped with a disinfectant. Floor drains shall be cleaned and flushed with a disinfectant. Wainscoting, partitions, walls, and doors shall be cleaned free of dirt, stains, and graffiti. Mirrors shall be cleaned and polished. All metal fixtures and hardware shall be cleaned. Waste containers shall be emptied, disinfected, and plastic liners replaced. If present, shower stall rooms and locker/dressing rooms shall be considered part of the rest rooms and cleaned accordingly.

Cleaning Restrooms: Restroom fixtures, including water closets, toilet bowls, urinals, lavatories, mirrors, dispensers, walls, waste receptacles, windowsills and sinks shall be free of stains, clean and bright; there shall be no dust, spots, stains, rust, mold, encrustation, excess moisture, or odors.

Mirrors and Glass Surfaces: Mirrors and glass surfaces shall be clean and free of dirt, streaks, and spots and undamaged by the cleaning.

5.3.3 Main and Employee Entrances: Maintain a

clean appearance, vacuum carpets and clean spots and spills that occur.

Main and Employee Entrances: There is always a clean appearance, spots and spills are absent and the carpets are clean.

5.3.4 Glass Surfaces: Clean all glass entrance/exit

doors which are subjected to contact.

Glass Surfaces: Glass surfaces shall be clean and free of dirt, streaks, and spots and undamaged by the cleaning.

5.3.5 Sinks and Washbasins: Clean all sink and

washbasins, including the fixtures which serve the sinks and basins using a cleaner disinfectant.

Clean the wall and surfaces immediately around the sinks and basins. Resupply the soap and paper products for use at the sinks and basins.

NOTE: The requirements of this paragraph EXCLUDES sinks and basins located in active research laboratories.

Sinks and Washbasins: All surfaces and fixtures shall be clean and free of residue, stains, rust, mold, encrustation, wiped dry and polished where applicable. Supplies are replenished.

5.3.6 Uncarpeted Floors: Sweep all uncarpeted

floors with a broom or properly treated yarn mop.

Special attention shall be given to areas under desks and tables to prevent accumulation of dust or dirt. Chairs, trash receptacles, and easily movable items shall be tilted and/or moved to completely sweep underneath. After the floor has been swept, the entire floor surface, including corners and abutments, shall be free of litter, dust and debris.

Following sweeping, damp mop to remove all signs of tracking or spillage. Chairs, trash receptacles, and easily movable items shall be moved to mop underneath. Mops shall not be

Sweeping/Dust Mopping: Concrete/quarry tile, terrazzo, wood, and resilient flooring shall be free of all loose dirt, dust, and debris.

Damp Mopping: Floor surfaces and adjacent moldings shall be free and clean of spills, spots, streaks, swirl marks, detergent residue, or any evidence of soil, traffic marks, stains, film, debris or standing water. There shall be no splash marks or mop streaks on furniture, walls, baseboards, etc., no mop strands remaining in the area, nor evidence of mops having been rested on or applied to carpeted areas. The area is buffed or burnished as necessary to maintain appearance.

rested on or applied to carpeted floors. Buff or burnish as necessary to maintain appearance.

5.3.7 Carpeted Floors: Vacuum all carpets and

rugs. Carpets in heavy traffic areas shall have pile lifted to keep dust and dirt from becoming embedded in carpet-backing to prevent excessive matting and wear. Furniture shall be removed and replaced for vacuuming.

Vacuuming Carpets and Rugs: Carpeted areas and rugs shall be free of all soil, spots, and debris. Pile shall be lifted such that no compression or matting is evident. Carpets and rugs shall be clean and free of dirt, dust, spills, spots, stains and debris.

5.3.8 Surfaces: Low dust all surfaces including

furniture, wall partitions, file cabinets, occasional tables, shelving, raceways, windowsills, etc.

Dusting: There shall be no dust or debris on equipment, ledges, vertical and horizontal surfaces, etc.

5.3.9 Waste Baskets and Trash Receptacles:

Remove trash, clean and replace liner in containers. Any liner with food wastes or that is soiled or leaking shall be replaced with a new liner. As necessary, waste containers shall be washed inside and outside utilizing a disinfectant and shall be free of odors. After washing, containers shall be wiped dry and new liners installed. Boxes, cans, bottles, and other items placed adjacent to waste containers and marked "TRASH" shall also be removed and disposed of.

All waste collected shall be disposed of in the nearest outside trash collection point. Waste that falls on the floor and outside grounds during the waste removal shall be picked up and disposed of by the Contractor.

Waste Basket and Trash Receptacle requirement for all spaces: (such as conference rooms, break rooms, cafeteria, lobby, offices and labs etc.) shall be removed weekly, preferably at the end of the week.

All waste containers shall be emptied and liners replaced.

There will be no other items in the immediate area marked "TRASH” that remains.

5.3.10 Metal Fixtures: Clean metal fixtures, including door plates, kick plates, tables, stools, elevator thresholds, etc.

Metal Cleaning/Polishing: All metal surfaces shall be clean and restored to the original manufactured shine or luster.

5.3.11 Hand Hygiene Station: Clean all station

surface which are subjected to contact and replenished as needed to insure an adequate supply is available at all times.

Hand Hygiene Station: Station surfaces shall be clean free of dirt, streaks, and spots and undamaged by the cleaning.

5.3.12 Glass Surfaces: Clean glass in doors, partitions, mirrors, and those surfaces which are subjected to contact.

Mirrors and Glass Surfaces: Mirrors and glass surfaces shall be clean and free of dirt, streaks, and spots and undamaged by the cleaning.

5.3.13 Bathmats: Launder and replace bathmats in

respective locker rooms.

Bathmats: All bathmats shall be clean, free of dirt, spills, spots, stains and debris.

5.4 Task 4 - Quarterly Requirements: Services shall be performed at least one time each 3 months during regular (normal) operating hours, Bldg. 1301/1302.

5.4.1 Metal Cleaning/Polishing: All metal surfaces

shall be cleaned using the manufacturer's recommendations of products and methods. The surfaces shall be restored to the original

Metal Cleaning/Polishing: All metal surfaces shall be clean and restored to the original manufactured shine or luster.

manufactured shine or luster and undamaged by the cleaning.

5.4.2 Air Supply, and Intake Grilles, Air Supply and

Intake Grilles: Clean all air supply and return diffusers and intake grilles. All metal surfaces shall be cleaned using the manufacturer's recommendations of products and methods.

Metal Cleaning/Polishing: The surfaces shall be clean and free of dust, dirt, spots, stains, and residue, and shall be undamaged by the cleaning.

5.4.3 Surfaces: High dust all surfaces including all

overhead piping, ceiling areas, walls, corners, raceways, windowsills, etc.

Dusting: All dust, lint, litter, and soil shall be removed from all surfaces. Walls shall be free of dirt, smudges, and markings. Ceilings are to be free of cobwebs and loose dirt.

5.5 Task 5 - Annual Requirements: Services shall be performed at least one time each year outside regular (normal) operating hours, Bldg. 1301/1302.

5.5.1 Windows:

The Contractor shall thoroughly clean all interior glass surfaces, interior glass partition and associated window frames, sills, and sashes once per year. This includes all storefront frames, casings, jambs, columns and interior glass partitions.

Cleaning Exterior Glass:

Cleaning Interior Glass and Glass partition. All glass surfaces shall be clean and left free of streaks and stains, and all adjacent surfaces clean and wiped dry.

All storefront frames, casings, jambs, and columns shall be clean and free of dirt, dust, hand oils, and residue.

5.5.2 Common Area Uncarpeted (VCT) Floors:

Floors shall be cleaned to maintain sanitary conditions and to protect them from damage. All common areas accessible to the floor machines and those not accessible to the floor machines shall receive floor maintenance. Chairs, trash receptacles, and moveable items shall be tilted or moved to maintain floors underneath. The floor shall be thoroughly cleaned by machine scrubbing or stripping (depending on type of floor) with an appropriate cleaning agent, removing all old wax and soil before applying new wax. The floors shall be maintained in accordance with the floor covering manufacturer's recommendations. Floors requiring waxing shall be waxed with a slip-resistant wax. Approximately, 5,500 sqft of uncarpeted floors and 3 stairwells will be included in the stripping and waxing service.

Uncarpeted Floors: After receiving floor maintenance, the entire floor shall clean and have a uniform glossy appearance, free of dirt, dust, debris, scuffs, stains, and discolorations. All splatter, spills and residue shall have been cleaned from other surfaces. Moldings, walls, doors, door jambs, casings and thresholds shall be clean and free of dirt, debris, splatter and residue.

Stripping and Finishing: Walls, baseboards, moldings, doors, and door frames shall be clean and free of stripping and finishing residue and splatter.

Floors shall be free of streaks, mop strands, marks, scuffs, and shall have an even, continuous coat to the surface.

5.6 Task 6 - Periodic, Seasonal, or As-needed Requirements: In addition to instances where this services listed below are included within the above tasks (e.g., as a continuous or daily requirement), these services shall be performed on a more frequent periodic, seasonal, or as-needed basis as may result from special circumstances (e.g., inclement weather), Bldg. 1301/1302 and Bldg. 374.

5.6.1 Entrance Floors and Corridors: Entrance

floors shall be wet-mopped at frequent intervals during inclement weather to keep them free from ice, snow, mud, water, etc., to prevent tracking such to the interior of buildings.

Entrance Floors and Corridors Entrance Floors and Corridors shall be clean and clear of ice, snow, mud, water or other safety hazards generated during inclement weather. There shall be no tracking away from the entrances to the interior of buildings. Walk off mats shall be clean, clear and as reasonably absent of moisture, ice, snow, and mud as possible.

5.6.2 Building Entrances: All building entrances

shall be cleaned as necessary should there be inclement weather, special activities of the Institute, or other phenomena that create accumulation of dirt, trash and debris. Wet vacuuming may be necessary.

Floors and Corridors shall be clean and clear of ice, snow, mud, water or other safety hazards generated during inclement weather. There shall be no tracking away from the entrances to the interior of buildings.

Walk off mats shall be clean, clear and as reasonably absent of moisture, ice, snow, and mud as possible.

5.6.3 Windows/Glass Blocks: Clean interior and

exterior window surfaces throughout lobby area.

Mirrors & Glass: Mirrors and glass surfaces shall be clean and free of dirt, streaks, and spots. Frames shall be clean and absent of dust, dirt, hand oils and residue

5.6.4 Moved Equipment: Floors and areas

previously unseen prior to equipment or furniture movement shall be cleaned as necessary.

Sweeping/Dust Mopping: Concrete/quarry tile, terrazzo, wood, and resilient flooring shall be free of all loose dirt, dust, and debris.

Damp Mopping: Floor surfaces and adjacent moldings shall be free and clean of spills, spots, streaks, swirl marks, detergent residue, or any evidence of soil, traffic marks, stains, film, debris or standing water. There shall be no splash marks or mop streaks on furniture, walls, baseboards, etc., no mop strands remaining in the area, nor evidence of mops having been rested on or applied to carpeted areas. The area is buffed or burnished as necessary to maintain appearance.

Vacuuming Carpets and Rugs: Carpeted areas and rugs shall be free of all soil, spots, and debris. Pile shall be lifted such that no compression or matting is evident. Carpets and rugs shall be clean and free of dirt, dust, spills, spots, stains and debris.

6 CONTRACTOR’S QUALITY CONTROL PROGRAM

6.1 General: The Contractor shall establish and maintain an effective Quality Control Program in accordance with FAR 52.246-1 “Contractor Inspection Requirements” and the provisions of this paragraph, to ensure that all services specified in this PWS are provided, to include their timeliness and level of quality. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. Contractor performed inspections are independent of those performed by the Government. The Contractor shall perform his inspections prior to requesting acceptance of the work by the Government.

6.2 Quality Control Plan Contents: The Contractor shall document its Quality Control Program by preparing a Quality Control Plan. This Plan shall include, but is not limited to:

6.2.1 Inspection System: The inspection system shall cover the services stated in this PWS and provide a method for identifying deficiencies and sub-standard performance in the quality of services performed before the level of performance becomes unacceptable. The inspection system shall also specify areas to be inspected on a scheduled basis and an unscheduled basis.

6.2.2 Contractor’s Quality Control Representative: The name(s) of the individual(s) tasked to perform the quality control inspections (i.e., the Contractor’s Quality Control Representative), their qualifications, and the extent of their authority.

6.3 Quality Control Plan Submittal: Electronic Quality Control (QC) Plan shall be provided to the COR within 14 days after contract award for review and approval as to acceptability at the beginning of the contract and shall be updated thereafter as approved changes occur. The COR may grant an interim approval pending approval of the final Plan. The Contractor is responsible for all corrections as determined necessary by the Government.

6.4 Quality Control Plan Changes: Changes in the QC Plan shall be initiated by the Contractor as the need for changes are perceived; changes in the QC Plan may be initiated by the Government.

6.4.1 Submittal of Changes: The Contractor shall provide a copy of proposed changes for the QC Plan to the COR within ten (10) working days after the changes have been identified.

6.4.2 Implementation of Changes: The changes shall be implemented within five (5) working days after approval by the COR, unless the COR delays or denies implementation of any required changes.

6.5 Quality Control Inspection File: An electronic file shall be kept of all inspections conducted by the Contractor documenting all deficiencies and substandard performance found and the action taken to correct these findings. This documentation shall be available to the Government at all times during the term of the contract. These records shall become the property of the Government and shall be turned over to the COR upon completion or termination of the contract. A report of the deficiency findings shall be submitted to the CO quarterly, and more often if requested by the COR.

7.0 QUALITY ASSURANCE AND SURVEILLANCE

1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

7.1 Quality Assurance: The Government will monitor the Contractor's performance under this contract.

The Government reserves the right to establish and maintain a quality assurance program in accordance with FAR 37.604, “Quality assurance surveillance plans” clause and the provisions of this section. As a minimum, the Government will inspect all or part of the services required in the PWS. The Government retains the right to perform unscheduled inspections as it deems necessary. Furthermore, the Government retains all rights provided by the Federal Acquisition Regulations (FAR) clause entitled "Inspection of Services--Fixed Price" or any other inspection clause which may be specified elsewhere in the PWS or contract, and the FAR clause entitled "Default (Fixed-Price Supply and Service)."

7.2 Quality Assurance Meetings: The Contractor's Project Manager and Quality Control Representative shall meet with the Government Contracting Officer Representative on an agreed upon routine basis during the transition period and a monthly basis thereafter or as determined necessary by the COR. The Quality Control Representative shall also meet with the Contracting Officer and other Government personnel to resolve quality considerations and problems that may arise in the course of the work. All problems identified shall be resolved by the responsible party or parties. The written minutes of these meetings (Minutes of Quality Assurance Meetings) shall be prepared by the Contractor and provided to the Contracting Officer Representative within two (2) working days following the meeting and provided in electronic format. The Contractor shall record the events of the meetings as they occur, regardless of whether or not the Contractor agrees with the resolution of each of the various issues raised. When the Contractor disagrees with the outcome of any issue, the Contractor shall describe such areas of concern in writing to the CO, to include the reason(s) for the disagreement.

7.3 Government Surveillance Methods: The Government may use six methods of surveillance to evaluate the Contractor's performance for any given service requirement. The six methods are:

7.3.1 Random Sampling: Random sampling may be used for recurring tasks. With random sampling, services are sampled to determine if the level of performance is acceptable.

7.3.2 Planned Sampling or Periodic Inspection: This method consists of the evaluation of tasks selected on other than a 100 percent or random basis. It may be used on tasks that occur infrequently, and where 100 percent inspection is neither required nor practicable.

7.3.3 100% Inspection: This method may be used for infrequent tasks or tasks with…