Attachment 2 - Performance Work Statement.pdf

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Attached to
Service for Maintenance of Fluent 780 Equipment
Solicitation number
1232SA26Q0245
Issued by

About this file

This is a Statement of Work (SOW) for an annual service contract covering preventative maintenance of a Tecan Fluent 780 laboratory instrument. The contract period runs from March 15, 2026 through March 14, 2027, with the Agricultural Research Service (ARS) as the contracting agency. The specific equipment requiring service includes a Tecan Fluent 780 Air FCA 8 Channel liquid handler with RGA, MCA 384, and 4 Inheco shakers (Serial Number: 1910004468). The service location is at 1616 Albrecht Blvd N, Fargo, ND 58102.

The contractor must provide comprehensive annual maintenance including inspection and testing of all components to verify instrument performance meets specifications, documentation of test results in a GMP/GLP-compliant visit report, and availability to attend service calls during normal business hours (6:00 a.m. to 6:00 p.m., Monday through Friday, excluding federal holidays). All parts, labor, travel, and preventative maintenance costs are included in the contract and assumed by the servicing company. The contractor must employ certified engineers or technicians qualified to perform Tecan service and respond to service calls within seven days of notification. Service engineers must be accompanied by ARS staff at all times while at the facility and must sign in upon arrival. The service provider must ensure the instrument maintains predetermined performance specifications for accuracy, sensitivity, and other performance variables after maintenance.

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Project Title Annual Service Contracts Annual Service Contract to Cover Maintenance of Tecan Fluent 780 Instruments

General Information

1.0 Background and Purpose

The purchase of annual service contracts Annual service contract to cover maintenance of Tecan Fluent 780 instruments. Liquid Handler: Tecan Fluent 780 Air FCA 8 Channel, RGA, MCA 384, 4 Inheco; Shakers:

SN: 1910004468.

2.0 Definitions/Period of Performance

ARS: Agricultural Research Service SW: software HW: Hardware PM: Preventative Maintenance

The period of performance: 03-15-2026 – 03-14-2027

Contractor Requirements

3.0 Technical Requirements / Tasks

The contractor shall perform the following tasks as a part of this engagement:

Annual Service contract for: Tecan Fluent 780 Air FCA 8 Channel, RGA, MCA 384, 4 Inheco Shakers: SN:

1910004468

• Inspection and testing of all respective components to check the instrument performance according to specifications.

• Documentation of test results in a GMP/GLP-compliant visit report.

• Be able to attend the service call at a reasonable time during the contract period.

Tasking & Deliverables (Government-Directed Priorities; Contractor Executes)

4.0 Tasking & Deliverables

• Service Contract: Annual Service: Tecan Fluent 780 Air FCA 8 Channel, RGA, MCA 384, 4 Inheco

Shakers: SN: 1910004468

• Maintenance contract shall be for a period of one (1) year and include all parts, labor, travel, and preventative maintenance.

5.0 Deliverable / Schedule

Key Deliverables

Item No. Deliverable Due By 1 Annual Service of Tecan Fluent 780 One Year

6.0 Government Furnished

The government shall provide access to the facility between the hours of 6:00 a.m. to 6:00 p.m. Monday through Friday, excluding federal holidays. Service engineers will sign into the federal facility and will be accompanied by federal employees while on federal premises.

7.0 Travel

All travel costs are assumed by the servicing company during the contracting period. Travel to 1616 Albrecht Blvd N, Fargo, ND 58102 is required for maintenance.

8.0 Contractor’s Key Personnel

The awardee will ensure certified engineers and/or technicians, qualified to perform service on the MS instrument identified in the service contract, are available to service the instrument within a standard timeframe, typically within 7 days of notification.

9.0 Security Requirements

Service engineer(s) must be accompanied by an ARS staff member at all times while in the ARS Biosciences Research Laboratory.

10.0 Data Rights

N/A

11.0 Section 508 - Electronic and Information Technology Standards N/A

12.0 Performance Requirement Measures

The service provider shall maintain and/or repair the Tecan Fluent 780a using certified technicians.

Instruments will meet predetermined performance specifications for mass accuracy and sensitivity and other performance variables after maintenance or service.

Project Title
General Information
1.0 Background and Purpose
2.0 Definitions/Period of Performance
Contractor Requirements
3.0 Technical Requirements / Tasks
Tasking & Deliverables (Government-Directed Priorities; Contractor Executes)
4.0 Tasking & Deliverables
5.0 Deliverable / Schedule
6.0 Government Furnished
7.0 Travel
8.0 Contractor’s Key Personnel
9.0 Security Requirements
10.0 Data Rights
11.0 Section 508 - Electronic and Information Technology Standards
12.0 Performance Requirement Measures
The service provider shall maintain and/or repair the Tecan Fluent 780a using certified technicians. Instruments will meet predetermined performance specifications for mass accuracy and sensitivity and other performance variables after maintenance or ...

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