Attachment 2 - Past Performance Questionairre.docx

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Attached to
Cask Maintenance and Transportation Services Federal contract opportunity
Solicitation number
N4215824RE001
Issued by
Department of the Navy Naval Sea Systems Command

About this file

This past performance questionnaire is for a contractor providing cask maintenance and transportation services to the Naval Sea Systems Command in accordance with solicitation N4215824RE001. The contractor must have experience delivering products and services that met contract requirements on time and within budget, while also demonstrating responsiveness to customer concerns and effective problem resolution. The questionnaire requests information on contract performance including quality, schedule adherence, responsiveness, and cost control. Respondents are asked to characterize strengths and weaknesses, overall satisfaction, and willingness to utilize this contractor again. Solicitation N4215824RE001 closes on March 22, 2024, while any contractor questions are due by March 4, 2024.

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Text version

N4215824RE001 – Attachment 2

PAST PERFORMANCE QUESTIONAIRRE

SOLICITATION N4215822RE001

Complete and return to:

Norfolk Naval Shipyard (NNSY) Installation Support Division Attn: Chad Godwin, Code 411 Phone : 1 (757) 636-1309 Email: chad.r.godwin.civ@us.navy.mil

Attn: Michelle Augustus, Code 411 Phone : 1 (757) 214-8574 Email: michelle.r.augustus.civ@us.navy.mil

Attn: Christina Vega, Code 412 Phone : 1 (757) 971-3375 Email: christina.r.vega.civ@us.navy.mil

On behalf of (Requester Information):

Company's Name:_________________________________
POC/Title/Position:_________________________________
Email Address:_________________________________
Contract/Purchase Order No.:_________________________________
Contract Amount:_________________________________
Contract Type:_________________________________
Period of Performance:_________________________________
Business Address:_________________________________
_________________________________
_________________________________
Phone Number:_________________________________

NOTE: DO NOT RETURN TO THE CONTRACTOR WHO ORIGINATED THIS REQUEST

The completion of this questionnaire is requested from your agency/company in order for the Norfolk Naval Shipyard (NNSY) Service Contracts Division to evaluate the aforementioned contractor’s past performance on previous contracts and efforts as it relates to the probability of successful accomplishment of the work required by the Government, relative to the award of a contract.

Completed by :

Command/Company’s Name: _________________________________

POC/Title/Position: _________________________________

Email Address: _________________________________

Address:___________________________________________________________________________________________________
_________________________________

Phone Number: _________________________________

1. Quality/Meeting Contract Requirements: The offeror’s demonstrated history of delivering products and services that met or exceeded the requirements of the contract.

a. How would you describe your level of customer satisfaction?

b. Were there instances of rework and/or deficiency reports? (If yes, explain)

c. Did the contractor engage in effective and/or innovative work applications that were beneficial to the Government?

2. Quality/Timeliness.

a. Describe the contractor’s ability to deliver according to the agreed-to schedule. What were the causes of any schedule variances?

b. Describe the timeliness of submission of requested information, reports and invoicing.

3. Quality/Contractor Responsiveness. The offeror’s demonstrated ability to:

a. respond to customer concerns

b. isolate and resolve problems

· the number and severity of problems

· the effectiveness of corrective actions taken.

c. Contractor's cost control. Did the contractor deliver at the agreed-to price/cost? Describe the reasons for changes to contract value (e.g., scope changes, overrun/under-run, Government-imposed schedule changes, etc.)

4. Additional Observations/Information

a. Identify the contractor's overall strengths and weaknesses.

b. Given hindsight, are you satisfied that the contract was awarded to this contractor? Would you be pleased to have this contractor perform work for you again? Why?

c. Are you aware of any other contracted efforts performed by this contractor similar in nature to this contract? Please identify contract/program and point of contact.

d. Is there anyone else we should send this questionnaire to? Please identify by name, organization, and phone number.

(If more comment space needed, please attach additional pages.)

File details come from the government source that posted it. Updated .