Attachment 2 - Draft PWS HPO IDIQ.docx

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Request for Information (RFI) for Human Performance Optimization (HPO) Indefinite Delivery Indefinite Quantity (IDIQ) Federal contract opportunity
Solicitation number
FA489023R0026
Issued by
Department of the Air Force Air Combat Command

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Performance Work Statement (PWS) for Human Performance Optimization Indefinite Delivery, Indefinite Quantity Multiple Award Contract Air Combat Command

XX April 2024

Table of Contents

HUMAN PERFORMANCE OPTIMIZATION PROGRAM DESIGN AND SUPPORT IDIQ3
1.MISSION OVERVIEW3
2.PERSONAL AND NON-PERSONAL SERVICES RESPONSIBILITIES4
3.CONTRACT MANAGEMENT6
4.MINIMUM SKILL REQUIREMENTS AND PERSONNEL MANAGEMENT7
5.SAFETY REQUIREMENTS19
6.SECURITY AND REPORTING19
7.CONFIDENTIALITY OF INFORMATION26
8.GOVERNMENT PROVIDED PROPERTY27
9.EQUIPMENT, TECHNOLOGY PURCHASING AND SUPPORT SERVICES28
10.TRAVEL29

HUMAN PERFORMANCE OPTIMIZATION PROGRAM DESIGN AND SUPPORT IDIQ

1. MISSION OVERVIEW

The U.S. Air Force has recognized that Human Weapons System Optimization is critical to maximizing mission readiness and combat effectiveness across the Combat Air Force (CAF). While the latest generations of aircraft, weapons and equipment are unquestionably technological marvels, our decisive advantage has always been, and remains, ready Aircrew and Warfighters. Unfortunately, our deliberate investment in human performance lags when compared to aircraft, weapons and equipment.

To address this shortfall, the Air Force has assembled targeted Human Performance (HP) Programs, specifically designed to optimize physical and cognitive performance, decrease occupational injury rates, accelerate return to duty and ensure combat readiness across Aircrew and Warfighter communities.

Purpose: The Human Performance Optimization (HPO) Indefinite Delivery Indefinite Quantity (IDIQ) Multiple Award Contract (MAC) provides the agility and capacity to improve performance and extend longevity of the “human weapon system,” thereby increasing the operational readiness and effectiveness of Aircrew and Warfighters. The HPO program improves cognitive performance, strengthens emotional resiliency, and increases physical capacity and durability. Cognitive performance addresses learning speed, recall, problem-solving, and critical thinking. Emotional resiliency addresses stress management, mindfulness, and awareness. Physical capacity and durability focus on the physical demands of tactical athletes, thereby elevating on-the-job performance while reducing injury incident rates and medical profile durations.

Scope: This HPO program service is needed to support both CONUS and OCONUS operations within the Air Force and DoD. HPO contractors shall support multiple customers/locations across the CAF and DoD, and shall provide complete HP services including, but not limited to: education and training, management support, program management, engineering and technical services, professional services, and administrative and other services to meetin Perfomrance Work Statement (PWS) requirements. For the purpose of this PWS, the term “CAF” refers to the “Combat Air Forces” for all DoD services and/or branches, unless cited directly in context to a single DoD service and/or branch.

Education and Training Services: Services shall provide support to Aircrew and warfighting organizations involved in training and maintaining tactical athletes in both garrison, field, and deployed environments. This includes providing vocational and technical training at the individual, organization, or staff level on a variety of subjects, conducting lectures, performing testing, curriculum development, and other related training and operational exercises.

Management Support Services: Services involve providing HPO consulting, advice, and assistance with the management and operation of aircrew and warfighting organizations. These services include strategic planning, capability and structure analysis and advice, with a broad array of deliverables such as data collection and analysis, technical writing services, HPO facility design, and HPO program design and review.

Program Management: Prepare, development, and assist the government in completing program management, research, studies and analysis documents, events, and activities.

Engineering and Technical Services: Services include HPO software engineering and design, technical documentation development, technical analysis and evaluation, data management support, plans and framework, research and analysis, operations and support development analysis, subject matter expertise, systems engineering support, and test and evaluation support.

Professional Services: Services include physical and cognitive human performance, injury prevention, operational provision of care, rehabilitative support activities, multimedia support, graphic arts design and photography, and planning support.

Administrative and Other Services: Services involve creating, revising, and/or maintaining administrative workflows and procedures to make an organization more efficient using information technology systems to advance HPO, position and concept papers, reports, basic HPO facility management functions, and technical conferences and meetings.

2. PERSONAL AND NON-PERSONAL SERVICES RESPONSIBILITIES

2.1 This is a personal services contract for the portion of the contract that includes Licensed Clinical Social Workers, Dietitians, Physical Therapists, Psychologists, Athletic Trainers, and any other health care professional contracted to provide services that are identified by the Defense Health Agency as medical providers. Personal services contractors will have at a minimum, a valid state license to practice from any US state. All healthcare providers must demonstrate recency in primary clinical specialty within the last 2 years.

2.1.1 The healthcare tasks performed by medical providers written under this contract will be issued for personal services under the authority of 10 United States Code 109, Personal Services for Health Care, DFARS 237.104 (b) (ii), Air Force Instruction (AFI) 44-119, Air Force Manual 48-149, and Defense Health Agency Procedural Instruction (DHA-PI) 6025.05. Whenever referenced, Department of the Air Force Instructions (DAFIs) and AFIs automatically include any MAJCOM and Wing/Group supplement and, except where specifically stated in this PWS, Contractors shall follow applicable MAJCOM and Wing/Group supplements for the host Operating Location (OL). Where specifically stated, Contractors shall follow PWS prescribed supplements listed if servicing a different MAJCOM. When deployed to an OL utilizing different MAJCOM supplements, utilize the most restrictive guidance unless specifically approved by the Government Program Office (GPO). This PWS, as an umbrella HP contract, utilizes (D)AFIs as the primary service guidance reference. On task orders servicing other DoD services/and or branches, (D)AFI’s referenced in this PWS will be replaced by equivalent instructions from that service and/or branch. Performance under such tasks will constitute a personal service contract and is intended to create an employer/employee relationship between the Government and any corporation, partner the individual Health Care Provider (HCP) only to the extent necessary for providing the services required under the PWS. The contract does not create an employer/employee relationship between the Government and any corporation, partnership, business association, or other party or legal entity with which the HCP may be associated. Under a personal service contract, any personal injury claims alleging negligence by the individual HCPs, within the scope of the HCP’s performance of the PWS, shall be processed by DoD in the same manner as claims alleging negligence by DoD military or civil service HCPs. Under the authority of 10 United States Code 1089, in a personal services contract, the Contractor and HCP shall cooperate with the Government, without further compensation, in the processing, review, settlement, or defense of the suit, action, or claim; and authorize Government representatives to settle or defend the claim and to represent the HCP in, or take charge of, any litigation involved in such an action. The HCP may, at the HCP’s own expense, participate in defense of such claim or litigation

2.1.2 The Contractor shall ensure that if any suit or action is filed or any claim is made against the HCP for any malpractice or allegation which occurred as a result of work performed by the HCP under this contract, the HCP shall immediately notify the Contracting Officer’s Representative (COR) and the Supervisor/POC of the applicable Military Treatment Facility (MTF) location and promptly furnish the copies of all pertinent documents to the above referenced individuals.

2.1.3 The Contractor shall ensure that Contractor personnel complete any mandatory annual training requirements required as part of licensure or credentialing renewal.

2.2 This is a non-personal contract for Massage Therapists, Cognitive Performance Specialists, Certified Strength and Conditioning Specialists, and any other human performance specialists not recognized by the government as medical service providers. The Government shall neither supervise Contactor employees nor control the method by which the contractor performs the required tasks. The Contractor shall manage its employees and guard against any actions that are of the nature of personal services or give the perception of personal services for the non-medical contractors. The Contractor shall notify the Contracting Officer (CO) immediately if they perceive any actions that constitute personal services. These services shall not be used to perform any Inherently Government Functions.

3. MINIMUM SKILL REQUIREMENTS AND PERSONNEL MANAGEMENT

3.1 Contractor Qualifications and Responsibilities

The Contractor shall ensure that all personnel are fully qualified to perform the tasks of this PWS. The contractor shall provide HP personnel as identified in the table below. HP personnel will possess a range of training, experience and education, based on task order requirements.

Specific duties shall include but are not limited to the following:

· Assist with planning, scheduling, execution and validations of the HP program efficiency and effectiveness.

· Provide technical expertise and advice to execute, sustain, and as needed, modify/update the HP program courseware and other deliverables.

· Collect HP data of Pilots and Warfighters for government use. All HP data and the reports and other products generated from HP data will remain property of the Government.

· Contractor shall follow all applicable data security policies and procedures.

· Contractor will utilize commercial, and government developed methods when available and as recommended by the Government stakeholders.

· Recommend new or improved methods as needed for Government consideration. Since Human Performance is an emerging field, Human Performance Programs must maintain flexibility in data collection. Therefore, the type of HP data, frequency of collection, and methods used may change with developing program needs and as new technology becomes available.

· Maintain situational awareness on changes to program course requirements and course content change proposals that would increase the overall effectiveness of the HP program.

· Any contractor recommendations for course improvement and changes will be coordinated through and approved by the COR prior to implementation.

· Accomplish significant and critical program updates to add, delete, or change content as directed by the COR.

· Develop or revise training and evaluation standards or objectives in response to each urgent change (less than 30 days) issued by the COR on an as-required basis. Urgent changes override normal revisions, updates, and development of standard program changes.

HP personnel will be designated Level 1 through 3 according to training, experience and education – with 1 being the most junior in ability and 3 being the most senior.

Positions available under the IDIQ may include, but are not limited to the following:

POSITION
Required Experience
Required Education
Required Certifications
Cognitive Performance Specialist 1
2+ years providing cognitive performance services.

Experience in tactical athlete, professional or collegiate athletics, aerospace industry, test pilot/astronaut or similar man-machine high-performance environment.

Masters’s degree in Psychology, counseling, Human Performance, Kinesiology, Exercise Science, or Sport Sciences with a specialization in Sport Psychology or similar from an accredited institution/university.

Cognitive Performance Specialist 2
5+ years providing cognitive performance services.

Experience in tactical athlete, professional or collegiate athletics, aerospace industry, test pilot/astronaut or similar man-machine high-performance environment.

Master’s degree in Psychology, Counseling, Human Performance, Kinesiology, Exercise Science, and/or Sport Sciences with a specialization in Sport Psychology or similar from an accredited institution/university.

Cognitive Performance Specialist 3
10+ years combined experience with a Master's degree (or 5+ years with doctoral-level degree) providing cognitive performance services.

Experience in tactical athlete, professional or collegiate athletics, aerospace industry, test pilot/astronaut or similar man-machine high-performance environment.

And

Experience conducting clinical, applied, human performance, operational, HSI, or similar research projects.

Masters or Doctorate degree in Psychology, Counseling, Human Performance, Kinesiology, Exercise Science, and/or Sport Sciences with a specialization in Sport Psychology or similar from an accredited institution/university.

Association for Applied Sports Psychology Consultant Certification (CMPC - Certified Mental Performance Consultant)

Athletic Trainer Level 1
2+ years of experience as a Licensed Athletic Trainer with tactical, professional, or collegiate athletes.
Bachelor's degree in exercise science, health science, Athletic Training or physical education-related discipline.
National Athletic Trainers’ Association Board of Certification (NATA BOC)
Athletic Trainer Level 2
5+ years of experience as a Licensed Athletic Trainer
Master’s degree in exercise science, health science, Athletic Training or physical education-related discipline.
National Athletic Trainers’ Association Board of Certification (NATABOC)
Athletic Trainer Level 3
10+ years of experience as a Licensed Athletic Trainer with tactical, professional, or collegiate athletes.
Master’s degree in exercise science, health science, Athletic Training or physical education-related discipline or Athletic Training Specialty board certification.
National Athletic Trainers’ Association Board of Certification (NATABOC)
Dietician Level 1
2+ years of full-time experience as a Dietitian
Bachelor’s degree from a program accredited by the Accreditation Council for Education in Nutrition and Dietetics (ACEND)
National Registered Dietitian (RD) or Registered Dietitian Nutritionist (RDN) credential.
Dietician Level 2
5+ years of full-time experience as a Dietitian with tactical, professional, or collegiate athletes.
Master's degree from a program accredited by the Accreditation Council for Education in Nutrition and Dietetics
National Registered Dietitian (RD) or Registered Dietitian Nutritionist (RDN) credential
Dietician Level 3
10+ years of full-time experience as a Dietitian with tactical, professional, or collegiate athletes.
Master's degree from a program accredited by the Accreditation Council for Education in Nutrition and Dietetics
National Registered Dietitian (RD) or Registered Dietitian Nutritionist (RDN) credential

Board Certification as a Specialist in Sports Dietetics by Commission on Dietetic Registration (CDR)

Strength & Conditioning Level 1
2+ years of full-time experience as a Strength & Conditioning Specialist with tactical, professional, or collegiate athletes.
Undergraduate degree in Human Performance, Kinesiology, Exercise Science or a related field.
National Strength and Conditioning (NSCA) Certified Strength and Conditioning Specialist (CSCS) or Collegiate Strength and Conditioning Association (CSCCa) and Strength and Conditioning Coach Certified (SCCC).

For OCONUS locations, non-US citizens with a valid NSCA Global certification (requires COR approval) in the country of service will be accepted with demonstration of English language proficiency.

Strength & Conditioning Level 2
5+ years of full-time experience as a Strength & Conditioning Specialist with tactical, professional, or collegiate athletes.
Graduate degree in Human Performance, Kinesiology, Exercise Science or a related field.
National Strength and Conditioning (NSCA) Certified Strength and Conditioning Specialist (CSCS) or Collegiate Strength and Conditioning Association (CSCCa) and Strength and Conditioning Coach Certified (SCCC).

For OCONUS locations, non-US citizens with a valid NSCA Global certification (requires COR approval) in the country of service will be accepted with demonstration of English language proficiency.

Strength & Conditioning Level 3
10+ years of full-time experience as a Strength & Conditioning Specialist with tactical, professional, or collegiate athletes.
Graduate degree in Human Performance, Kinesiology, Exercise Science or a related field.
National Strength and Conditioning (NSCA) Certified Strength and Conditioning Specialist (CSCS) or Collegiate Strength and Conditioning Association (CSCCa) and Strength and Conditioning Coach Certified (SCCC).

For OCONUS locations, non-US citizens with a valid NSCA Global certification (requires COR approval) in the country of service will be accepted with demonstration of English language proficiency.

Massage Therapist Level 1
2+ years of full-time experience as a Massage Therapist in a medical practice setting or with tactical, professional, or collegiate athletes.
Graduate of an accredited Massage Therapy certification program.
A valid license to practice as a Massage Therapist in the state where service delivery will occur.

For OCONUS locations, non-US citizens with a valid license in the country of service will be accepted with demonstration of English language proficiency (requires COR approval). US citizens may provide OCONUS services with a valid license from any US state.

Massage Therapist Level 2
5+ years of full-time experience as a Massage Therapist in a medical practice setting or with tactical, professional, or collegiate athletes.
Graduate of an accredited Massage Therapy certification program.

A valid license to practice as a Massage Therapist in the state where service delivery will occur

For OCONUS locations, non-US citizens with a valid license in the country of service will be accepted with demonstration of English language proficiency (requires COR approval). US citizens may provide OCONUS services with a valid license from any US state.

Massage Therapist Level 3
10+ years of full-time experience as a Massage Therapist in a medical practice setting or with tactical, professional, or collegiate athletes.
Graduate of an accredited Massage Therapy certification program.
A valid license to practice as a Massage Therapist in the state where service delivery will occur.

For OCONUS locations, non-US citizens with a valid license in the country of service will be accepted with demonstration of English language proficiency (requires COR approval). US citizens may provide OCONUS services with a valid license from any US state.

Physical Therapist Level 1
2+ years of experience as a Physical Therapist (or Athletic Trainer if dual credentialed) in a tactical, collegiate, or professional sport setting.
Doctor of Physical Therapy
Physical Therapist Level 2
5+ years of experience as a Physical Therapist in a tactical, collegiate, or professional sport setting.
Doctor of Physical Therapy
Physical Therapist Level 3
10+ years of experience as a Physical Therapist in a tactical, collegiate, or professional sport setting.
Doctor of Physical Therapy
APTA Orthopedic or Sports Clinical Specialist certification.

Licensed Clinical Social Worker (LCSW) Level 1 2+ years of experience as a LCSW in behavioral health, mental health, and/or substance abuse.

Master of Social Work (M.S.W.) or equivalent (MSSW, MSSA) degree from a graduate program accredited by the Council on Social Work Education (CSWE).

Licensed Clinical Social Worker Level 2

5+ years of experience as a LCSW in behavioral health, mental health, and/or substance abuse. Experience working in a government setting such a DoD or Department of Veterans Affairs (VA).
Master of Social Work (M.S.W.) or equivalent (MSSW, MSSA) degree from a graduate program accredited by the Council on Social Work Education (CSWE).

Licensed Clinical Social Worker Level 3

10+ years of experience as a LCSW in behavioral health, mental health, and/or substance abuse. Experience working in a government setting such a DoD or Department of Veterans Affairs (VA)
Master of Social Work (M.S.W.) or equivalent (e.g. MSSW, MSSA) degree from a graduate program accredited by the Council on Social Work Education (CSWE).

Clinical Psychologist Level 1 2+ years of experience as a licensed psychologist providing psychological services in a tactical/operational, Aviation, or collegiate/professional sport setting.

Doctoral Degree in Psychology (Psy.D./Ph.D.) accredited by the American Psychological Association (APA)

Clinical Psychologist Level 2

5+ years of experience as a licensed psychologist providing psychological services in a tactical/operational, Aviation, or collegiate/professional sport setting.

Doctoral Degree in Psychology (Psy.D./Ph.D.) accredited by the American Psychological Association (APA)

Clinical Psychologist Level 3

10+ years of experience as a licensed psychologist providing psychological services in a tactical/operational, Aviation, or collegiate/professional sport setting.

Doctoral Degree in Psychology (Psy.D./Ph.D.) accredited by the American Psychological Association (APA)

Association for Applied Sports Psychology Consultant Certification (CMPC - Certified Mental Performance Consultant)

Or

American Psychological Association (APA) Performance or Sport Psychology Proficiency

Or

American Board of Sport Psychology (ABSP): Board Certification.

Site Lead
Proficient understanding and working knowledge of computer, e-mail, voice mail, and telephone texts to perform duties. Proficient with Microsoft Word, Excel, and PowerPoint.
Possess a Bachelor’s Degree or higher in Business Management, Administration, Finance, Operations Management, or Human Resource Management. with seven (7) years of experience.

Or

Bachelor’s Degree or higher in Health and Exercise Science, or Kinesiology with seven (7) years of equivalent experience managing a similar workplace/team environment.

Preferred: Project Management Professional (PMP) certification

Database Administrator
Possess 7+ years’ professional experience in database administration.

Basic understanding of disaster recovery and database backup procedures.

Understanding of Government Certification and Accreditation Process. Proficient understanding and working knowledge of computer, e-mail, voice mail, and telephone texts to perform duties. Proficient with Microsoft Word, Excel, and PowerPoint.

Possess a Bachelor’s Degree or higher in Computer Science or Computer Engineering or equivalent degree.

Information Assurance Technician (IAT) Level II professional certification.

Database Analyst / Programmer - Intermediate
3+ years of experience supporting human performance software development;

Proficient understanding and working knowledge of computer, e-mail, voice mail, and telephone texts to perform duties. Proficient with Microsoft Word, Excel, and PowerPoint.

Possess a Bachelor’s Degree in Health and Exercise Science, Kinesiology or equivalent degree with Or

Bachelor’s Degree in Computer Science, Information Technology or equivalent degree Information Assurance Technician (IAT) Level II professional certification

Data Analyst
Possess 2+ years’ data mining and/or 4+ years in a data analyst role.

Proficient understanding and working knowledge of computer, e-mail, voice mail, and telephone texts to perform duties. Additionally, be proficient with Microsoft Word, Excel, and PowerPoint.

Possess a Bachelor’s Degree in the field of Statistics / Mathematics/ Marketing/ Economics, or Business Administration or equivalent degree.
Information Assurance Technician (IAT) Level I professional certification

3.1.1 PROGRAM MANAGEMENT AND ADMINISTRATION

3.1.2 Government Program/Contract Management. The Acquisition Management and Integration Center (AMIC) GPO is the Government’s manager of the HPO program and is office of primary responsibility for the PWS and Task Orders (TOs).

3.1.2.1 The OL Subject Matter Expert (SME) is the second management tier for supported OL personnel to communicate significant issues and new requirements to the TO first management personnel.

3.1.2.2 The TO Contracting Officer Representative (COR) is the first management tier for supported TO personnel (to include OL personnel assigned within the TO) to communicate significant issues and new requirements to the HPO Program Manager (PM).

3.1.2.3 The HPO PM is the MAJCOM level management tier for supported TO personnel to communicate significant issues and new requirements.

3.1.2.4 The AMIC Contracting Officer (CO) has the authority to enter into, administer, terminate contracts, or direct the Contractor. The AMIC CO is the only person with legal authority to bind the Government and direct the Contractor unless specifically delegated.

3.1.2.5 ACC/A3TH is the CAF requirement owner and as such determines HPO service priorities and OLs. ACC/A3TH adjudicates MAJCOM requirements with other participating MAJCOMs.

3.1.2.6 The host OL Operations Groups (OGs) are OL-level requirement owners who identify their HPO requirement needs to ACC/A3TH, via their respective MAJCOM A3T offices.

3.1.2.7 Each CAF HPO TO proponent will provide a COR to surveil contractor services being provided.

3.1.2.8 Each CAF HPO OL will provide a SME (Government employee) within the OL’s Medical Group (MDG) to support TO COR surveillance.

3.1.3 Contractor Program/Contract Management. The Contractor shall provide a focal point and primary interface to include a point of contact and an alternate for all contract coordination. The Contractor shall provide all contract administration required to fulfill contract requirements and address all contractual issues and correspondence with the CO. The Contractor shall:

3.1.3.1 Provide comprehensive management of their respective OL’s efforts and interact with AMIC, TO COR, and host OL personnel to ensure mission success. Contractor management shall aggressively pursue timely responsiveness to CO, COR, SME, and GPO requests by responding within 3 work hours of Government request. The Contractor shall be responsible for the actions of any Sub-Contractors and ensure Sub-Contractors understand and comply with the provisions herein.

3.1.3.2 Provide all electronic data exchanged between the Government and the Contractor in a forma compatible with existing Government-preferred software (currently Microsoft Office 365 software). The Government will consider any cost-effective proposals submitted by the Contractor detailing alternative or supplemental methods of data exchange. The Contractor shall palso provide non-proprietary format internet e-mail communications accounts to receive and coordinate mission information, tasking(s), and general administrative matters.

3.1.3.3 Submit for Government review and approval, specific written procedures for contractor credentialling process.

3.1.3.3.1 Licensure and Credentialing. The Contractor shall ensure compliance with the instructions, including AFI 44-119 (see Section 5B) and Defense Health Agency Procedural Manual (DHA-PM) 6025.13 (see Volume 4) regarding licensing and credentialing. For all tasks under this PWS which require licensure and credentials for HCPs, the Contractor shall provide the COR and MTF an electronic copy of all license and credentialing documents for each employee with all primary source verification (PSV) having been completed by the Contractor. PSV is the responsibility of the Contractor and must be complete before the Contract employee begins services under the contract. The PSV includes but is not limited to: Immunization record, life support certification (BLS, etc.), drug screening, degree verification, licenses verification (active/inactive), Department of Health and Human Services (DHHS) OIG Query (https://exclusions.oig.hhs.gov), Tricare sanction query (https://www.health.mil/Military-Health-Topics/Access-Cost-Quality-and-Safety/Quality-And-Safety-of-Healthcare/Program-Integrity/Sanctioned-Providers?query=search), National Provider Data Bank (NPDB) query (https://www.npdb.hrsa.gov/hcorg/aboutQuerying.jsp), and their resume. All credentialed medical providers under this contract will have a National Provider Identifier Number prior to providing provision of care services. This will be a two-step process. Step-one will be the contractor provides the candidate’s redacted resume to the COR to ensure they meet minimum position requirements. Step-two, once approved through step-one, the full PSV file, including DoD Joint Centralized Credentials Quality Assurance System (JCCQAS) application, will be forwarded to the COR and MTF credentials office for final approval. The MTF will provide notification to the COR that the PSV and credentialing requirements have been completed. The employment history provided as part of this process shall reflect all history since qualifying degree was attained or last ten years of employment. No healthcare will be provided by the contractor providers who have not yet completed PSV and credentialing requirements. Unless written approval/waiver from the Contracting Officer (CO), HCPs shall not perform any tasks under this PWS without approval from the MTF (i.e. the MTF receives and HCPs credentials and privileges the HCP to perform tasks).

3.1.3.4 Actively participate in Government-directed meetings/briefings at both the Program Management, Task Order, and OL levels, such as Program Management Reviews (PMRs). The Site Lead or alternate shall participate in local organization meetings not listed here when requested. Proactively engage the Government via the OL SME, TO COR, or GPO.

3.1.3.5 Develop, document, implement, maintain, and continuously improve a comprehensive higher-level Quality Management System (QMS) ensuring compliance with all requirements of this PWS. The Contractor shall comply with the most current version(s) of the aforementioned directives listed in this PWS. The Contractor’s QMS shall be captured in a Quality Manual IAW CDRL XX, and presented for Government review and acceptance. The Contractor shall provide a monthly summary report IAW CDRL XX (Monthly Report), showing Contractor status in meeting both internal and external metrics. The Contractor’s QMS shall include the following:

3.1.3.5.1 Quality Control Processes and Procedures applied to meet the requirements listed in this PWS.

3.1.3.6 Environmental, Safety and Occupational Health (ESOH) Requirements. Comply with program statutory and regulatory requirements as it relates to all applicable federal, state and local environmental statutes, instructions, manuals, handbooks, regulations, guidance, policy letters and rules (including all changes and amendments), and all Presential Executive Orders in effect on the date of issuance of this contract. The Contractor shall comply with all applicable Occupational Safety and Health Administration (OSHA) and Air Force Occupational Safety and Health (AFOSH) standards, technical orders, regulations and referenced publications bot within and outside of the United States. The Contractor shall comply with the highest degree of environmental protection where any disagreements exist. For OCONUS work, the Contractor shall also comply with all applicable host nation statutes and agreements. In addition, the Contractor shall comply with the following publications: the DoD Overseas Environmental Baseline Guidance Document (OEBGD) or the Final Governing Standards (FGS), if adopted for a particular OL. Ensure Operational Risk Management (ORM) is institutionalized within all Contractor workplaces.

3.1.3.7 Provide a Risk Management Plan for Government acceptance as part of CDRL XX (Quality Manual).

3.1.3.8 Provide all equipment, personnel, materials, and tools as required to meet the requirements of this PWS.

3.1.3.9 Control and supervise all employees of the Contractor; and ensure compliance to the PWS for all employees providing service through sub-contracting and teaming arrangements. The Contractor, through its personnel and administrative control, shall perform the tasks herin, as prescribed in the applicable TO PWS, mandatory directives, technical manuals, technical orders, or other technical data contained in or referenced by the contract. The Contractor and its employees shall not supervise, direct or control the activites of Government personnel or the employees of any other Contractor. The Government will not exercise any supervision or control over the Contractor’s employees in their performance of contractual services under this contract. The Contractor is accountable to the Government for the actions of its personnel.

3.1.3.10 Provide a program to document all qualifications and certifications of personnel.

3.1.3.11 Provide for travel to and operate from TDY locations. TDYs shall be specified and performed as required by individual Task Order. Provide sufficient qualified personnel, tools, and other support equipment items/materials as requested and approved by the GPO. TDY support requests shall be communicated from the requirement owner and processed through the GPO. The Contractor shall be allowed a minimum of one normal duty day of no/very limited local contract flying immediately preceding and following TDY. The Contractor shall be responsible for making arrangements for all airfare, car rental, lodging, and subsistence required. All Contractor travel required by the Government shall be approved by the CO or CO appointed designee in advance.

3.1.3.12 Uses and Safeguarding of Information: Information from the secure web site is considered to be proprietary in nature when the contract number and Contractor identity are associated with the direct labor hours and direct labor funds. At no time shall any data be released to the public with the Contractor’s name and contract number/TO number associated with the data.

3.1.3.13 Ensure data for service requirements are input via the ECMRA link. User manuals for Government personnel and Contractors are available on the ECMRA website, https://www.ecmra.mil.

3.1.3.14 Associate Contractors Agreements (ACA). Negotiate with associate Contractors to develop appropriate Associate Contractor Agreements (ACAs) towards the integrated support, cooperation, exchange, and sharing of information essential to successful performance of the individual efforts. Submit completed ACA(s) to the CO NLT 90-days after TO award.

3.1.3.14.1 These agreements shall not restrict the Government’s rights established pursuant to this or any other contract. The Contractor shall not duplicate contracted functions intended by the Air Force to be provided by an associate Contractor pursuant to the terms of their contract. The agreements shall include the basis for sharing information, data, technical knowledge, expertise, and/or resources essential to the integration of the HPO contract which shall ensure the greatest degree of cooperation for the development of the program to meet the terms of the contract.

3.1.3.14.2 Liability for the improper disclosure of any proprietary data contained in or referenced by any agreement shall rest with the parties to the agreement, not the Government.

3.1.3.15 Report on Small Business Subcontracting Goals. The Contractor shall report how they have performed compared to their goals every six months via the Electronic Subcontract Reporting System (eSRS).

3.2 Position Fill/Lapse Rates. The contractor is responsible for sufficient employees to fulfill duties under awarded Task Orders to continuously fulfill and satisfy mission requirements. Any vacant positions within the CONUS region will be filled within 30-days and OCONUS positions within 60-days.

4. SAFETY REQUIREMENTS

4.1 Occupational Safety. Safety of personnel and performance shall conform to Office of Safety and Health Administration (OSHA) requirements as specified in AFI 91-203, Air Force Consolidated Occupational Safety Instructions.

4.2 Mishap / Incident Reports. Notify the COR immediately of each occurrence of damage to Government property or an accident resulting in death, injury, occupational disease, or adverse environmental impact. CDRL XX

4.3 Accident Investigation Reports. Provide a completed copy of required Accident Investigation Reports to the COR/CO within five (5) calendar days of each occurrence.

4.4 Reporting Requirements. The Contractor personnel shall report to an appropriate authority any information or circumstances of which they are aware may pose a threat to the security of DoD personnel. Contractor personnel, resources, and classified or unclassified defense information.

4.5 Safety Requirements and Reports. Contractor personnel shall perform work in a safe manner as required by OSHA Safety and Health Requirements.

5. SECURITY AND REPORTING

5.1 Security. The Prime Contractor shall maintain a current listing (DELIVERABLE) of all contracted employees to include the employee's name, and type of investigation if contract work involves access to government automated information systems (AIS), unescorted entry to Air Force restricted areas or other sensitive areas designated by the installation commander, or for access to unclassified sensitive information or sensitive equipment. The list shall be provided to the COR and the sponsoring agency's Security Manager. An updated listing shall be provided when an employee's status or information changes.

5.1.1 The Contractor and all Contractor personnel shall abide by all AF and local rules, procedures, and standards of conduct. The Contractor shall also perform in compliance with National Industrial Security Program Operating Manual (NISPOM--DoD 5220.22M).

5.2 Visitor Group Security Agreement (VGSA). The Contractor shall enter into a long-term visitor group security agreement with the host base Information Protection Office if contract performance is on base for 90 days or more. This agreement shall outline how the Contractor integrates security requirements for contract operations with the Air Force to ensure effective and economical operation on the installation. The agreement should address:

5.2.1 Security support provided by the Air Force to the Contractor to include storage containers for classified information/material, use of base destruction facilities, classified reproduction facilities, use of base classified mail services, security badging, base visitor control, investigation of security incidents, base traffic regulations, the use of security forms, and conducting inspections required by DoD 5220.22-R, Industrial Security Regulation, and Air Force Instruction 16-1406, Air Force Industrial Security Program.

5.2.2 Security support requiring joint Air Force and Contractor coordination includes packaging classified information, mailing and receiving classified materials, implementing emergency procedures for protection of classified information, security checks, and internal security controls for protection of classified material and high value pilferable property.

5.2.3 On base, the long-term visitor group security agreement may take the place of a Standard Practice Procedure (SPP).

5.3 Security Clearances. All tasks in this PWS will be conducted at the SECRET level. Contractor personnel shall have appropriate clearances prior to commencing work on any T/O unless otherwise approved in writing by the CO. The Contractor shall also complete visit requests for each individual that will be performing work on a task order in the Defense Manpower Data Center (DMDC) Defense Information System for Security (DISS) prior to performance start unless otherwise approved in writing by the CO. The Prime Contractor shall ensure that any teaming partners or subcontractors have the appropriate clearances prior to beginning performance.

5.3.1 Investigation. As a minimum, Contractor personnel shall successfully complete a T1 Investigation before being issued a CAC and before operating government-furnished computers that have access to Air Force networks. Requests for personnel hired at the beginning of the contract shall be submitted to the government not later than (15) working days from the contract start date. Requests for Contractor personnel found acceptable at the time of contract award shall be submitted to the government not later than five (5) workdays from date of contract award notification. Contractor personnel receiving unfavorable T1 Investigations shall not be employed. The Government will submit requests for investigations on AF Form 2583, Request for Personnel Security Action, at no additional cost to the Contractor. The Contractor shall comply with the requirements of DoD 5200.2-R, Personnel Security Program, and Air Force Instruction (AFI) 33-119, Electronic Mail (E-Mail) Management and Use.

5.3.2 CAC Requirements. The Common Access Card (CAC) is the DoD Federal Personal Identity Verification (PIV) credential. In accordance with Directive Type Memorandum (DTM) 08-003, December 1, 2008, incorporating Change 5, October 8, 2013, Initial issuance of a CAC requires at a minimum, the completion of FBI fingerprint check with favorable results reflecting "No Record" and submission of a NACI to the Office of Personnel Management (OPM), or a DoD-determined equivalent investigation. The issuance of a CAC will be based on four criteria; (a) eligibility for a CAC; (b) verification of DoD affiliation from an authoritative data source; (c) completion of background vetting requirements according to the Federal Information Processing Standards Publication 201-1, Personal Identity Verification (PIV) of Federal Employees and Contractors, March 2006, and DoD Regulation 5200.2-R, DoD Personnel Security Program, January 1987, and (d) verification of a claimed identity. CAC eligible personnel must be registered in the Defense Enrollment Eligibility Reporting System (DEERS) through either an authoritative personnel data feed from the appropriate Service or Agency or Trusted Associate Sponsorship System (TASS).

5.4 Obtaining and Retrieving Identification Card. As prescribed by the Air Force Federal Acquisition Regulation Supplement (AFFARS) 5352.242-9000, Contractor Access to Air Force Installations, contractor shall comply with the following requirements:

5.4.1 Contractor shall obtain base access for all contractor personnel who perform work on the USAF installation(s) cited in the contract.

5.4.2 During performance of the service, Contractor shall be responsible for obtaining required identification for newly assigned personnel and for prompt return of credentials for any employee who no longer requires access to the work site IAW with local guidance.

5.4.3 Immediately upon completion or termination of the service or expiration of the CAC, contractor shall return all CACs issued to Contractor employees to the government. Failure to comply with these requirements may result in withholding of final payment to contractor.

5.4.4 Contractor shall be responsible for completing all documentation required to obtain CACs and access to the installation and submit to the COR for approval.

5.4.5 Clearance Documentation. Prior to contract start, and as changes occur, the Contractor shall provide the Primary COR a list of all company employees assigned to this PWS. The list shall include the employees’ Names, Location of Performance, and Security Clearance.

5.5 Listing of Employees. The Contractor shall maintain a current listing of employees. The list shall include the employees’ name, position and level of security clearance. The list shall be validated and signed by the company FSO and provided to the Sponsoring Agencies Security Manager. An updated listing shall be provided when an employee's status or information changes.

5.6 Security Assistant Appointment. The contractor shall appoint a Security Assistant for the on base Visitor Group. The Security Assistant may be a full time position or an additional duty position. The Security Assistant and sponsoring agency's Security Manager shall ensure all contractor personnel are integrated into sponsoring agencies Information Protection Program and receive initial and recurring security education training IAW DOD 5200.01, DOD Information Security Program Manual, and AFMAN 16-1404, Air Force Information Security Program.

5.7 Level 1 Awareness Training. All contractor employees requiring access to DoD Installations, facilities, and controlled access areas shall complete Level 1 awareness training within 30 calendar days after contract start date and within 30 calendar days of new employees commencing performance. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee to the COR within 15 calendar days after completion of training. Level 1 awareness training is available at https://atlevel1.dtic.mil/at/.

5.8 Information Assurance (IA)/Information Technology (IT) Training. All contractor employees shall complete the DoD IA Awareness Training before issuance of network access and annually thereafter. All contractor employees performing services involving IA/IT functions shall comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M and AR 25-2 within six months of the start of contract performance. In accordance with DoD 8570.01-M , DFARS 252.239.7001 and AR 25-2, contractor employees performing services supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M shall be completed upon contract award.

5.9 OPSEC Training. In accordance with AR 530-1, Operations Security, new contractor employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty and annually thereafter. The contractor shall submit certificates of completion for each affected contractor employee to the COR within 15 calendar days after completion of training. Level 1 OPSEC training is available at http://cdsetrain.dtic.mil/opsec/.

5.10 Pass and Identification Items. The Contractor shall ensure the pass and identification items required for contract performance are obtained for employees and non-government owned vehicles.

5.11 Retrieving Identification Media. The Contractor shall retrieve all identification media, including vehicle passes from employees who depart for any reason before the contract expires (e.g. terminated for cause, retirement, etc.).

5.12 Weapons, Firearms, and Ammunition. Contractor employees are prohibited from possessing weapons, firearms, or ammunition on themselves, within their Contractor-owned vehicle, or privately-owned vehicle while on any DoD installation. All Contractor personnel who maintain the privileges of retired, active duty, reserve or guard personnel who possess a valid DoD identification (i.e. non-contractor CAC), are exempted. Exempted personnel are authorized to possess and transport firearms, weapons, and ammunition in compliance with local Air Force Base policy and guidance. Any other exception to this policy must be submitted and approved by the host base Security Forces Squadron.

5.13 Controlled Unclassified Information (CUI). The Contractor shall comply with DoDI 5200.48, Controlled Unclassified Information. This regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding CUI material.

5.14 Reporting Requirements. Contractor personnel shall report to an appropriate authority any information or circumstances of which they are aware may pose a threat to the security of DoD personnel, Contractor personnel, resources, and classified or unclassified defense information. Contractor employees shall be briefed by their immediate supervisor upon initial on-base assignment.

5.15 Physical Security. The Contractor shall be responsible for safeguarding all government property and controlled forms provided for Contractor use. At the end of each work period, all government facilities, equipment, and materials shall be secured.

5.16 Controlled/Restricted Areas. The Contractor shall implement local base procedures for entry to Air Force controlled/restricted areas where Contractor personnel will work. An AF Form 2586, Unescorted Entry Authorization Certificate, must be completed and signed by the sponsoring agencies Security Manager before a Restricted Area Badge will be issued.

5.17 Key Control. The Contractor shall establish and implement methods of making sure all keys issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. The Contractor shall not duplicate any keys issued by the Government.

5.17.1 The Contractor shall immediately report to the Contracting Officer Representative (COR) any occurrences of lost or duplicated keys.

5.17.2 In the event keys, other than master keys, are lost or duplicated, the Contractor may be required, upon written direction of the contracting officer, to re-key or replace the affected lock or locks without cost to the Government. The Government may, at its option, replace the affected lock or locks or perform re-keying and deduct the cost of such from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

5.17.3 The Contractor shall prohibit the use of keys, issued by the Government, by any persons other than the Contractor’s employees and the…

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