Attachment 2 - (Draft) Labor Category Descriptions REQUIREMENTS-25-1463.pdf

Labor Category Labor Category Description

1 Application Programmer - I Reviews, analyzes, and modifies applications including encoding, testing, debugging and documentation. Analyzes and resolves problems associated with applications. Detects, diagnoses, and reports related problems. Troubleshoot users' applications problems. Assist with code optimization, tuning, performance issues. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under close supervision. Typically reports to a supervisor.

2 Application Programmer - II Reviews, analyzes, and modifies applications including encoding, testing, debugging and documentation. Analyzes and resolves problems associated with applications. Detects, diagnoses, and reports related problems. Troubleshoot users' applications problems. Assist with code optimization, tuning, performance issues. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals.

Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a supervisor.

3 Application Programmer - III

Reviews, analyzes, and modifies applications including encoding, testing, debugging and documentation. Analyzes and resolves problems associated with applications. Detects, diagnoses, and reports related problems. Troubleshoot users' applications problems. Assist with code optimization, tuning, performance issues. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complex tasks. Often works under general supervision but may report directly to a project lead. May have first line responsibility for certain projects or functions. A substantial degree of creativity and latitude is required. Typically reports to a supervisor or manager.

4 Application Programmer - IV

Reviews, analyzes, and modifies applications including encoding, testing, debugging and documentation. Analyzes and resolves problems associated with applications. Detects, diagnoses, and reports related problems. Troubleshoot users' applications problems. Primary role in code optimization, tuning, performance issues. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Diagnoses, researches, and resolves difficult problems. May lead and direct the work of others. May develop official procedures. Typically reports directly to a project lead or manager. A wide degree of creativity and latitude is expected.

5 Application Programmer - V

Reviews, analyzes, and modifies applications including encoding, testing, debugging and documentation. Analyzes and resolves problems associated with applications. Detects, diagnoses, and reports related problems. Troubleshoot users' applications problems. Leads efforts at code optimization, tuning, performance issues. Recognized expert in the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs tasks of exceeding complexity. Leads and directs the work of others. Leads or directs large projects and programs. May be responsible for authoring key elements of policy or procedure, and ensures that all documents meet established standards.

A wide degree of creativity and latitude is expected. Typically reports to manager or a head of unit/department.

6 Application Systems Analyst - I Reviews, analyzes, and modifies programming systems including encoding, testing, debugging and installing to support an organization's application systems. Assists with software builds and releases, as well as for the design and development of builds, scripts, installation procedures, and systems including source code control and issue tracking. Works closely with a quality assurance team to ensure final version is up to organizational standards. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under close supervision. Typically reports to a supervisor.

7 Application Systems Analyst - II

Reviews, analyzes, and modifies programming systems including encoding, testing, debugging and installing to support an organization's application systems. Assists with software builds and releases, as well as for the design and development of builds, scripts, installation procedures, and systems including source code control and issue tracking. Works closely with a quality assurance team to ensure final version is up to organizational standards. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required.

Typically reports to a supervisor.

8 Application Systems Analyst - III

Reviews, analyzes, and modifies programming systems including encoding, testing, debugging and installing to support an organization's application systems. May be responsible for software builds and releases, as well as for the design and development of builds, scripts, installation procedures, and systems including source code control and issue tracking. Works closely with a quality assurance team to ensure final version is up to organizational standards. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complex tasks. Often works under general supervision but may report directly to a project lead.

May have first line responsibility for certain projects or functions. A substantial degree of creativity and latitude is required. Typically reports to a supervisor or manager.

9 Application Systems Analyst - IV

Reviews, analyzes, and modifies programming systems including encoding, testing, debugging and installing to support an organization's application systems. May be responsible for software builds and releases, as well as for the design and development of builds, scripts, installation procedures, and systems including source code control and issue tracking. Works closely with a quality assurance team to ensure final version is up to organizational standards. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Diagnoses, researches, and resolves difficult problems. May lead and direct the work of others. May develop official procedures. Typically reports directly to a project lead or manager. A wide degree of creativity and latitude is expected.

10 Application Systems Analyst - V

Reviews, analyzes, and modifies programming systems including encoding, testing, debugging and installing to support an organization's application systems. May be responsible for software builds and releases, as well as for the design and development of builds, scripts, installation procedures, and systems including source code control and issue tracking. Works closely with a quality assurance team to ensure final version is up to organizational standards. Recognized expert in the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs tasks of exceeding complexity. Leads and directs the work of others. Leads or directs large projects and programs.

May be responsible for authoring key elements of policy or procedure, and ensures that all documents meet established standards. A wide degree of creativity and latitude is expected. Typically reports to manager or a head of unit/department.

11 Computer Operator - I

Monitors and schedules the workload on computer systems, including monitoring the job input queue, job flow, and system utilization to assure effective and efficient processing. Investigates system malfunctions to determine the cause. Supports routine tasks such as: managing printers/faxes/copiers/scanners and printouts; assisting with the backup of servers; shipping and receiving; and coordinate maintenance work within the computer room. Monitors and maintains building security and facility equipment by: making regular tours of all buildings and mechanicals rooms; monitoring surveillance cameras; checking credentials of visitors and issuing badges; and assisting during facility or medical crises. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under close supervision. Typically reports to a supervisor.

12 Computer Operator - II

Monitors and schedules the workload on computer systems, including monitoring the job input queue, job flow, and system utilization to assure effective and efficient processing. Investigates system malfunctions to determine the cause. Supports routine tasks such as: managing printers/faxes/copiers/scanners and printouts; assisting with the backup of servers; shipping and receiving; and coordinate maintenance work within the computer room. Monitors and maintains building security and facility equipment by: making regular tours of all buildings and mechanicals rooms; monitoring surveillance cameras; checking credentials of visitors and issuing badges; and assisting during facility or medical crises. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a supervisor.

13 Computer Operator - III

Monitors and schedules the workload on computer systems, including monitoring the job input queue, job flow, and system utilization to assure effective and efficient processing. Investigates system malfunctions to determine the cause. Supports routine tasks such as: managing printers/faxes/copiers/scanners and printouts; assisting with the backup of servers; shipping and receiving; and coordinate maintenance work within the computer room. Monitors and maintains building security and facility equipment by: making regular tours of all buildings and mechanicals rooms; monitoring surveillance cameras; checking credentials of visitors and issuing badges; and assisting during facility or medical crises. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complex tasks. Often works under general supervision but may report directly to a project lead.

May have first line responsibility for certain projects or functions. A substantial degree of creativity and latitude is required. Typically reports to a supervisor or manager.

14 Computer Operator - IV

Monitors and schedules the workload on computer systems, including monitoring the job input queue, job flow, and system utilization to assure effective and efficient processing. Investigates system malfunctions to determine the cause. Supports routine tasks such as: managing printers/faxes/copiers/scanners and printouts; assisting with the backup of servers; shipping and receiving; and coordinate maintenance work within the computer room. Monitors and maintains building security and facility equipment by: making regular tours of all buildings and mechanicals rooms; monitoring surveillance cameras; checking credentials of visitors and issuing badges; and assisting during facility or medical crises. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Diagnoses, researches, and resolves difficult problems. May lead and direct the work of others. May develop official procedures. Typically reports directly to a project lead or manager. A wide degree of creativity and latitude is expected.

DRAFT

15 Computer Operator - V

Monitors and schedules the workload on computer systems, including monitoring the job input queue, job flow, and system utilization to assure effective and efficient processing. Investigates system malfunctions to determine the cause. Supports routine tasks such as: managing printers/faxes/copiers/scanners and printouts; assisting with the backup of servers; shipping and receiving; and coordinate maintenance work within the computer room. Monitors and maintains building security and facility equipment by: making regular tours of all buildings and mechanicals rooms; monitoring surveillance cameras; checking credentials of visitors and issuing badges; and assisting during facility or medical crises. Recognized expert in the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs tasks of exceeding complexity. Leads and directs the work of others. Leads or directs large projects and programs.

May be responsible for authoring key elements of policy or procedure, and ensures that all documents meet established standards. A wide degree of creativity and latitude is expected. Typically reports to manager or a head of unit/department.

16 Data Center Facilities Engineer - I Contributes to the day-to-day operation of the data center facility. Support facility modifications, including installation of equipment. Monitors facility operation and makes adjustments for efficient operation, performs required maintenance, and responds to facility emergencies. Monitors computer room environment and make adjustments. Contributes to facility upgrade planning, and participates in contingency planning and execution. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under close supervision. Typically reports to a supervisor.

17 Data Center Facilities Engineer - II

Contributes to the day-to-day operation of the data center facility. Support facility modifications, including installation of equipment. Monitors facility operation and makes adjustments for efficient operation, performs required maintenance, and responds to facility emergencies. Monitors computer room environment and make adjustments. Contributes to facility upgrade planning, and participates in contingency planning and execution. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a supervisor.

18 Data Center Facilities Engineer - III

Oversees the day-to-day operation of the data center facility. Support facility modifications, including installation of equipment. Monitors facility operation and makes adjustments for efficient operation, performs required maintenance, and responds to facility emergencies. Monitors computer room environment and make adjustments. Contributes to facility upgrade planning, and participates in contingency planning and execution. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complex tasks. Often works under general supervision but may report directly to a project lead. May have first line responsibility for certain projects or functions. A substantial degree of creativity and latitude is required. Typically reports to a supervisor or manager.

19 Data Center Facilities Engineer - IV

Plans and/or oversees the day-to-day design and/or operation of the data center facility. Support facility modifications, including installation of equipment. Monitors facility operation and makes adjustments for efficient operation, performs required maintenance, and responds to facility emergencies. Monitors computer room environment and make adjustments. Leads facility upgrade planning, and participates in contingency planning and execution. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals and optimaize data center environment. Performs a variety of complicated tasks. Diagnoses, researches, and resolves difficult problems.

May lead and direct the work of others. May develop official procedures. Typically reports directly to a project lead or manager. A wide degree of creativity and latitude is expected.

20 Data Center Facilities Engineer - V

Plans and/or oversees the day-to-day design and/or operation of the data center facility. Support facility modifications, including installation of equipment. Monitors facility operation and makes adjustments for efficient operation, performs required maintenance, and responds to facility emergencies. Monitors computer room environment and make adjustments. Leads facility upgrade planning, and participates in contingency planning and execution. Recognized expert in the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals and optimaize data center environment. Performs tasks of exceeding complexity. Leads and directs the work of others. Leads or directs large projects and programs. May be responsible for authoring key elements of policy or procedure, and ensures that all documents meet established standards. A wide degree of creativity and latitude is expected. Typically reports to manager or a head of unit/department.

21 Data Warehouse Engineer - I

Designs, implements, and supports data warehousing. Implements applications, middleware, or other technologies. Assists with defining user interfaces and functional specifications. Responsible for verifying accuracy of data, and maintaining and supporting the data warehouse. Prepares and maintains all public data and software in conformance with standards. Publishes new datasets, maintains the datasets and inventory, and provides support for users of the data. Develop web-based tools for accessing and maintaining the data store. Contributes to data warehouse design and configuration. Responsible for coding and documenting procedures, and programming, testing and debugging. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under close supervision. Typically reports to a supervisor.

22 Data Warehouse Engineer - II

Designs, implements, and supports data warehousing. Implements applications, middleware, or other technologies. Assists with defining user interfaces and functional specifications. Responsible for verifying accuracy of data, and maintaining and supporting the data warehouse. Prepares and maintains all public data and software in conformance with standards. Publishes new datasets, maintains the datasets and inventory, and provides support for users of the data. Develop web-based tools for accessing and maintaining the data store. Contributes to data warehouse design and configuration. Responsible for coding and documenting procedures, and programming, testing and debugging. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a supervisor.

23 Data Warehouse Engineer - III

Designs, implements, and supports data warehousing. Implements applications, middleware, or other technologies. Defines user interfaces and functional specifications. Responsible for verifying accuracy of data, and maintaining and supporting the data warehouse. Prepares and maintains all public data and software in conformance with standards. Publishes new datasets, maintains the datasets and inventory, and provides support for users of the data. Develop web-based tools for accessing and maintaining the data store. Contributes to data warehouse design and configuration. Responsible for coding and documenting procedures, and programming, testing and debugging. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complex tasks. Often works under general supervision but may report directly to a project lead. May have first line responsibility for certain projects or functions. A substantial degree of creativity and latitude is required. Typically reports to a supervisor or manager.

24 Data Warehouse Engineer - IV

Designs, implements, and supports data warehousing. Implements applications, middleware, or other technologies. Defines user interfaces and functional specifications. Responsible for verifying accuracy of data, and maintaining and supporting the data warehouse. Prepares and maintains all public data and software in conformance with standards. Publishes new datasets, maintains the datasets and inventory, and provides support for users of the data. Develop web-based tools for accessing and maintaining the data store. Leads data warehouse design and configuration. Responsible for coding and documenting procedures, and programming, testing and debugging. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Diagnoses, researches, and resolves difficult problems. May lead and direct the work of others. May develop official procedures. Typically reports directly to a project lead or manager. A wide degree of creativity and latitude is expected.

25 Data Warehouse Engineer - V

Designs, implements, and supports data warehousing. Implements applications, middleware, or other technologies. Defines user interfaces and functional specifications. Responsible for verifying accuracy of data, and maintaining and supporting the data warehouse. Prepares and maintains all public data and software in conformance with standards. Publishes new datasets, maintains the datasets and inventory, and provides support for users of the data. Develop web-based tools for accessing and maintaining the data store. Leads data warehouse design and configuration. Responsible for coding and documenting procedures, and programming, testing and debugging. Recognized expert in the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs tasks of exceeding complexity. Leads and directs the work of others. Leads or directs large projects and programs. May be responsible for authoring key elements of policy or procedure, and ensures that all documents meet established standards. A wide degree of creativity and latitude is expected. Typically reports to manager or a head of unit/department.

26 Help Desk Engineer - I Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and walk-in requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under close supervision. Typically reports to a supervisor.

27 Help Desk Engineer - II Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and walk-in requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a supervisor.

28 Help Desk Engineer - III Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and walk-in requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complex tasks. Often works under general supervision but may report directly to a project lead. May have first line responsibility for certain projects or functions. A substantial degree of creativity and latitude is required. Typically reports to a supervisor or manager.

29 Help Desk Engineer - IV Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and walk-in requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Diagnoses, researches, and resolves difficult problems. May lead and direct the work of others. May develop official procedures. Typically reports directly to a project lead or manager. A wide degree of creativity and latitude is expected.

30 Help Desk Engineer - V

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and walk-in requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Recognized expert in the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs tasks of exceeding complexity. Leads and directs the work of others.

Leads or directs large projects and programs. May be responsible for authoring key elements of policy or procedure, and ensures that all documents meet established standards. A wide degree of creativity and latitude is expected. Typically reports to manager or a head of unit/department.

31 IT Security Specialist - I Develops and mainatains security related documentation, including system security plans, risk assessments, and contingency plans. Supports certification testing and remediation. Works with IT staff to ensure that all systems and applications are functional and secure. Assists in developing, implementing and maintaining policies, procedures, and programs for ensuring the security and integrity of company data, databases, information systems, and technology. Coordinates, tests, and administers disaster recovery and resumption plans. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under close supervision. Typically reports to a supervisor.

32 IT Security Specialist - II

Develops and mainatains security related documentation, including system security plans, risk assessments, and contingency plans. Supports certification testing and remediation. Works with IT staff to ensure that all systems and applications are functional and secure. Assists in developing, implementing and maintaining policies, procedures, and programs for ensuring the security and integrity of company data, databases, information systems, and technology. Coordinates, tests, and administers disaster recovery and resumption plans. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a supervisor.

33 IT Security Specialist - III

Develops and mainatains security related documentation, including system security plans, risk assessments, and contingency plans. Supports certification testing and remediation. Works with IT staff to ensure that all systems and applications are functional and secure. Assists in developing, implementing and maintaining policies, procedures, and programs for ensuring the security and integrity of company data, databases, information systems, and technology. Coordinates, tests, and administers disaster recovery and resumption plans. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complex tasks.

Often works under general supervision but may report directly to a project lead. May have first line responsibility for certain projects or functions. A substantial degree of creativity and latitude is required. Typically reports to a supervisor or manager.

34 IT Security Specialist - IV

Develops and mainatains security related documentation, including system security plans, risk assessments, and contingency plans. Key role in certification testing and remediation. Works with IT staff and management to ensure that all systems and applications are functional and secure. Assists in developing, implementing and maintaining policies, procedures, and programs for ensuring the security and integrity of company data, databases, information systems, and technology.

Coordinates, tests, and administers disaster recovery and resumption plans. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Diagnoses, researches, and resolves difficult problems. May lead and direct the work of others. May develop official procedures. Typically reports directly to a project lead or manager. A wide degree of creativity and latitude is expected.

35 IT Security Specialist - V

Develops and mainatains security related documentation, including system security plans, risk assessments, and contingency plans. Leads certification testing and remediation. Works with IT staff and management to ensure that all systems and applications are functional and secure. Assists in developing, implementing and maintaining policies, procedures, and programs for ensuring the security and integrity of company data, databases, information systems, and technology.

Coordinates, tests, and administers disaster recovery and resumption plans. Recognized expert in the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs tasks of exceeding complexity. Leads and directs the work of others. Leads or directs large projects and programs. May be responsible for authoring key elements of policy or procedure, and ensures that all documents meet established standards. A wide degree of creativity and latitude is expected. Typically reports to manager or a head of unit/department.

36 Management Consultant - I Researches and analyzes issues surrounding the management, processes, strategies, and structure of an organization, providing objective advice, expertise, and special skills with the aim of improving effectiveness and performance. Simulates and tests process improvements. Communicates changes and may provide training to impacted business units. Familiar with a variety of management and technical concepts, practices, and procedures. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under close supervision. Typically reports to a supervisor.

37 Management Consultant - II

Researches and analyzes issues surrounding the management, processes, strategies, and structure of an organization, providing objective advice, expertise, and special skills with the aim of improving effectiveness and performance. Simulates and tests process improvements. Communicates changes and may provide training to impacted business units. Familiar with a variety of management and technical concepts, practices, and procedures. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a supervisor.

38 Management Consultant - III

Researches and analyzes issues surrounding the management, processes, strategies, and structure of an organization, providing objective advice, expertise, and special skills with the aim of improving effectiveness and performance. Simulates and tests process improvements. Communicates changes and may provide training to impacted business units. Familiar with a variety of management and technical concepts, practices, and procedures. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complex tasks. Often works under general supervision but may report directly to a project lead. May have first line responsibility for certain projects or functions. A substantial degree of creativity and latitude is required. Typically reports to a supervisor or manager.

39 Management Consultant - IV

Researches and analyzes issues surrounding the management, processes, strategies, and structure of an organization, providing objective advice, expertise, and special skills with the aim of improving effectiveness and performance. Simulates and tests process improvements. Communicates changes and may provide training to impacted business units. Familiar with a variety of management and technical concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Diagnoses, researches, and resolves difficult problems. May lead and direct the work of others. May develop official procedures. Typically reports directly to a project lead or manager. A wide degree of creativity and latitude is expected.DRAFT

40 Management Consultant - V

Researches and analyzes issues surrounding the management, processes, strategies, and structure of an organization, providing objective advice, expertise, and special skills with the aim of improving effectiveness and performance. Simulates and tests process improvements. Communicates changes and may provide training to impacted business units. Familiar with a variety of management and technical concepts, practices, and procedures. Expert in organization improvement techniques such as organizational psychology, project implementation improvement, business process reengineering, or measurement system development. Conducts exectutive level faciliatation and coaching. Recognized expert in the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs tasks of exceeding complexity. Leads and directs the work of others. Leads or directs large projects and programs. May be responsible for authoring key elements of policy or procedure, and ensures that all documents meet established standards. A wide degree of creativity and latitude is expected. Typically reports to manager or a head of unit/department.

41 Network Engineer - I Assists in the development and maintenance of network communications. Uses knowledge of LAN/WAN systems to help design and install internal and external networks. Tests and evaluates network systems to eliminate problems and make improvements. Troubleshoots network access problems and implements network security policies and procedures. Ensures network (LAN/WAN, telecommunications, and voice) security access and protects against unauthorized access, modification, or destruction. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under close supervision. Typically reports to a supervisor.

42 Network Engineer - II

Assists in the development and maintenance of network communications. Uses knowledge of LAN/WAN systems to help design and install internal and external networks. Tests and evaluates network systems to eliminate problems and make improvements. Troubleshoots network access problems and implements network security policies and procedures. Ensures network (LAN/WAN, telecommunications, and voice) security access and protects against unauthorized access, modification, or destruction. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a supervisor.

43 Network Engineer - III

Assists in the development and maintenance of network communications. Uses knowledge of LAN/WAN systems to help design and install internal and external networks. Tests and evaluates network systems to eliminate problems and make improvements. Troubleshoots network access problems and implements network security policies and procedures. Ensures network (LAN/WAN, telecommunications, and voice) security access and protects against unauthorized access, modification, or destruction. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complex tasks. Often works under general supervision but may report directly to a project lead. May have first line responsibility for certain projects or functions. A substantial degree of creativity and latitude is required. Typically reports to a supervisor or manager.

44 Network Engineer - IV

Assists in the development and maintenance of network communications. Uses knowledge of LAN/WAN systems to help design and install internal and external networks. Tests and evaluates network systems to eliminate problems and make improvements. Troubleshoots network access problems and implements network security policies and procedures. Ensures network (LAN/WAN, telecommunications, and voice) security access and protects against unauthorized access, modification, or destruction. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Diagnoses, researches, and resolves difficult problems. May lead and direct the work of others. May develop official procedures. Typically reports directly to a project lead or manager. A wide degree of creativity and latitude is expected.

45 Network Engineer - V

Assists in the development and maintenance of network communications. Uses knowledge of LAN/WAN systems to help design and install internal and external networks. Tests and evaluates network systems to eliminate problems and make improvements. Troubleshoots network access problems and implements network security policies and procedures. Ensures network (LAN/WAN, telecommunications, and voice) security access and protects against unauthorized access, modification, or destruction. Recognized expert in the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs tasks of exceeding complexity. Leads and directs the work of others. Leads or directs large projects and programs. May be responsible for authoring key elements of policy or procedure, and ensures that all documents meet established standards. A wide degree of creativity and latitude is expected. Typically reports to manager or a head of unit/department.

46 Project Manager - I Responsible for the coordination and completion of projects. Oversees all aspects of projects. Commensurate with seniority, sets deadlines, assigns responsibilities, and monitors and summarizes progress of project. Prepares reports for upper management regarding status of project. Performs engineering design evaluations and works to complete projects within budget and scheduling restraints. Relies on instructions and pre-established guidelines to perform the functions of the job.

Works under close supervision. Typically reports to a supervisor.

47 Project Manager - II Responsible for the coordination and completion of projects. Oversees all aspects of projects. Commensurate with seniority, sets deadlines, assigns responsibilities, and monitors and summarizes progress of project. Prepares reports for upper management regarding status of project. Performs engineering design evaluations and works to complete projects within budget and scheduling restraints. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a supervisor.

48 Project Manager - III

Responsible for the coordination and completion of projects. Oversees all aspects of projects. Commensurate with seniority, sets deadlines, assigns responsibilities, and monitors and summarizes progress of project. Prepares reports for upper management regarding status of project. Performs engineering design evaluations and works to complete projects within budget and scheduling restraints. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complex tasks. Often works under general supervision but may report directly to a project lead. May have first line responsibility for certain projects or functions. A substantial degree of creativity and latitude is required. Typically reports to a supervisor or manager.

49 Project Manager - IV

Responsible for the coordination and completion of projects. Oversees all aspects of projects. Commensurate with seniority, sets deadlines, assigns responsibilities, and monitors and summarizes progress of project. Prepares reports for upper management regarding status of project. Performs engineering design evaluations and works to complete projects within budget and scheduling restraints. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Diagnoses, researches, and resolves difficult problems. May lead and direct the work of others. May develop official procedures. Typically reports directly to a project lead or manager. A wide degree of creativity and latitude is expected.

50 Project Manager - V

Responsible for the coordination and completion of projects. Oversees all aspects of projects. Commensurate with seniority, sets deadlines, assigns responsibilities, and monitors and summarizes progress of project. Prepares reports for upper management regarding status of project. Performs engineering design evaluations and works to complete projects within budget and scheduling restraints. Recognized expert in the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs tasks of exceeding complexity. Leads and directs the work of others. Leads or directs large projects and programs. May be responsible for authoring key elements of policy or procedure, and ensures that all documents meet established standards. A wide degree of creativity and latitude is expected. Typically reports to manager or a head of unit/department.

51 Scientific Programmer - I Writes, edits, and maintains computer programs that solve scientific problems. Gathers requirements from scientists, prepare flow charts, develops/writes code, tests and debugs programs, and writes documentation. Professional knowledge in one or more physical science fields. Some of the research areas entail mathematical representations of physical systems, and require the application of appropriate numerical techniques and processing methods. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under close supervision. Typically reports to a supervisor.

52 Scientific Programmer - II

Writes, edits, and maintains computer programs that solve scientific problems. Gathers requirements from scientists, prepare flow charts, develops/writes code, tests and debugs programs, and writes documentation. Professional knowledge in one or more physical science fields. Some of the research areas entail mathematical representations of physical systems, and require the application of appropriate numerical techniques and processing methods. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required.

Typically reports to a supervisor.

53 Scientific Programmer - III

Writes, edits, and maintains computer programs that solve scientific problems. Gathers requirements from scientists, prepare flow charts, develops/writes code, tests and debugs programs, and writes documentation. Professional knowledge in one or more physical science fields. Some of the research areas entail mathematical representations of physical systems, and require the application of appropriate numerical techniques and processing methods. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complex tasks. Often works under general supervision but may report directly to a project lead. May have first line responsibility for certain projects or functions. A substantial degree of creativity and latitude is required. Typically reports to a supervisor or manager.

54 Scientific Programmer - IV

Writes, edits, and maintains computer programs that solve scientific problems. Gathers requirements from scientists, prepare flow charts, develops/writes code, tests and debugs programs, and writes documentation. Professional knowledge in one or more physical science fields. Some of the research areas entail mathematical representations of physical systems, and require the application of appropriate numerical techniques and processing methods. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Diagnoses, researches, and resolves difficult problems. May lead and direct the work of others. May develop official procedures. Typically reports directly to a project lead or manager. A wide degree of creativity and latitude is expected.

55 Scientific Programmer - V

Writes, edits, and maintains computer programs that solve scientific problems. Gathers requirements from scientists, prepare flow charts, develops/writes code, tests and debugs programs, and writes documentation. Professional knowledge in one or more physical science fields. Some of the research areas entail mathematical representations of physical systems, and require the application of appropriate numerical techniques and processing methods. Recognized expert in the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs tasks of exceeding complexity. Leads and directs the work of others. Leads or directs large projects and programs. May be responsible for authoring key elements of policy or procedure, and ensures that all documents meet established standards. A wide degree of creativity and latitude is expected. Typically reports to manager or a head of unit/department.

56 System Administrator - I Installs new software releases and system upgrades, evaluates and installs patches, and resolves software related problems. Performs system backups and recovery. Maintains data files and monitors system configuration to ensure data integrity.

Relies on instructions and pre-established guidelines to perform the functions of the job. Works under close supervision. Typically reports to a supervisor.

57 System Administrator - II Installs new software releases and system upgrades, evaluates and installs patches, and resolves software related problems. Performs system backups and recovery. Maintains data files and monitors system configuration to ensure data integrity.

Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a supervisor.

58 System Administrator - III Installs new software releases and system upgrades, evaluates and installs patches, and resolves software related problems. Performs system backups and recovery. Maintains data files and monitors system configuration to ensure data integrity.

Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complex tasks. Often works under general supervision but may report directly to a project lead. May have first line responsibility for certain projects or functions. A substantial degree of creativity and latitude is required. Typically reports to a supervisor or manager.

59 System Administrator - IV Installs new software releases and system upgrades, evaluates and installs patches, and resolves software related problems. Performs system backups and recovery. Maintains data files and monitors system configuration to ensure data integrity.

Familiar with a variety of the field's concepts, practices, and procedures.