Attachment 1 Turnstiles PWS.pdf

PERFORMANCE WORK STATEMENT (PWS)

EMPLOYEE ACCESS CONTROL TURNSTILE REPAIRS, REPLACEMENT

REPAIRS, AND MAINTENANCE

PART 1

GENERAL INFORMATION

1. General: This is a non-personal services contract to provide inspections, repairs, replacement equipment, parts and material, installation, warranty, and maintenance, of the employee access control turnstiles at the BEP, Washington, DC facility. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government

1.1 Description of Services/Introduction: The Contractor shall provide all personnel, equipment, transportation, tools, materials, supervision, and other items and services necessary to perform employee access control turnstile.

1.2 Background: The Bureau of Engraving and Printing ("BEP") facility located in Washington, D.C. is a combined production and administrative facility for producing United States currency and other secure documents. The Bureau of Engraving and Printing (BEP) has many employee that utilize access control turnstiles that are old and need repairs or replacements. This service is critical to maintaining operational readiness and security of the BEP. There have been thirty five (35) turnstiles identified at the facility.

1.3 Objectives: The BEP requires contractor support to perform inspections, repairs, replacement equipment, parts and material, installation, removal, warranty, and maintenance, of the employee access control turnstiles at the BEP, Washington, DC facility.

1.4 Scope: The Contractor shall provide all personnel, equipment, tools, transportation, materials, supervision and items and services to perform turnstile inspection, repairs, replacement, and maintenance services in support of the BEP's turnstiles located at the BEP's Washington DC facility.

1.5 Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and four (4) 12-month option years. The contractor shall have the ability to perform all of the required services as deemed necessary for all repairs, warranties and maintenance throughout the contract period of performance. The Period of Performance reads as follows:

Base Year (12-Months from Date of Award) Option Year 1 Option Year 2 Option Year 3 Option Year 4

1.6 General Information:

1.6.1 Quality Control: Quality Control is the responsibility of the contractor. The Contractor is responsible for the delivery of quality services/supplies to the Government.

The Contractor shall develop, implement and maintain an effective Quality Control System which includes a written Quality Control Plan (QCP). The QCP shall implement standardized procedure/methodology for monitoring and documenting contract performance to ensure all contract requirements are met. The Contractors’ QCP must contain a systematic approach to monitor operations to ensure acceptable services/products are provided to the Government. The QCP, as a minimum, shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification and correction;

corrective action procedures to include procedures for addressing Government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis;

procedures for collecting and addressing customer feedback/complaints. The contractor shall upon request provide to the Government their quality control documentation. The Contractor shall submit electronically a comprehensive written quality control plan (QCP) to the Contracting Officer and COR within 30 days after contract award. Three copies of a comprehensive written QCP shall be submitted to the CO and COR within 5 working days when changes are made thereafter. After acceptance of the quality control plan the contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to their QC system.

1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is a Government only document primarily focused on what the Government must do to assure that the contractor has performed in accordance with the requirements of the contract.

1.6.3 Federal Government Holidays: Contractor is not required to perform non-emergency services on holidays New Years Day 1st day of January Martin Luther King Jr.'s Birthday 3rd Monday of January Presidents Day 3rd Monday of February Memorial Day Last Monday of May Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December

1.6.4 Hours of Operation: The contractor is responsible for conducting business, between the hours of 6:30 am and 3:00 pm Monday through Sunday. This may be further restricted due to security requirements for individual areas. Arrangements will be made with the BEP at least 72 Hours in advance. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for administrative reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the administrative reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5 Place of Performance: The work to be performed under this contract will be performed at

Bureau of Engraving and Printing (BEP) Main and Annex Facilities 14th and C Streets, S.W.

Washington, D.C. 20228

The Contractor shall perform to the standards in the contract as well as all local, state, and federal regulations.

1.6.6 Type of Contract: The government will award a (Type of contract to be determined)

1.6.7 Security Requirements: The BEP is covered under the Department of Treasury security regulations. All personnel working in the building must undergo a low-level BEP security clearance and/or be escorted by cleared and badged personnel, and must maintain the level of security required for the life of the contract. Only a low level security clearance will be required, as the contractor will be escorted in any high security areas. If more than one crew is going to be working, at least one person in each crew must be cleared.

1.6.7.1 Physical Security: The Contractor shall be responsible for safeguarding all government equipment, information and property provided for Contractor use under this Contract. This Contract requires access into the Controlled Area of the BEP. The Contractor personnel shall recognize that BEP deals with sensitive information and other proprietary information, which are valuable, special, and unique assets. All information pertinent to BEP’s information technology resources is highly sensitive and may not be released to third parties without the express, written consent of BEP. This information requires strict control procedures to preclude unauthorized disclosure or dissemination. Information pertinent to personnel is protected from unauthorized disclosure under the provisions of the Privacy Act of 1974 (5 U.S.C. 552a). Contractor personnel shall not divulge, disclose, or communicate in any manner, any information to any third party without prior written consent of the BEP. Contractor personnel shall protect information and treat it as strictly confidential and will abide by the security requirements of BEP. A violation of this paragraph shall be a material violation of this Contract. Should the Contractor receive or suspect they have learned of sensitive or classified information, the Contractor shall identify and report suspicions to the COR. Contractor personnel performing work under this Contract shall be subjects of background investigations, conducted by BEP’s Office of Personnel Security, prior to start of work under this Contract or be escorted by cleared and badged personnel. Each Contractor employee performing under this Contract must successfully complete the Government required background check form, and must maintain the level of security required for the life of the Contract or be escorted by cleared and badged personnel.

1.6.7.2 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.6.7.2.1 Inappropriate Access: The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.8 Special Qualifications: Turnstile Technicians

Each employee shall have at least one year experience with turnstile installation/maintenance and documentation of this shall be provided.

1.6.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5, Post Award Orientation. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the Contracting Officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.10 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notify both the Contracting Officer and Contractor of any deficiencies;

coordinate availability of government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.11 Identification of Contractor Employees: All contract personnel (to include subcontractors) attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed. All Contractor personnel shall clearly identify themselves as a Contractor and shall be required to wear identification (ID) badges in a visible location on the front of exterior clothing, above the waist, (except when safety or health reasons prevent such placement). ID badges shall be worn at all times when performing work. ID badges shall have an identification picture, and shall state the name of the individual and the company they represent. A listing of issued identification cards shall be furnished to the Contracting Officer prior to the contract performance date and updated as needed to reflect Contractor and Subcontractor personnel changes. Contractor personnel are prohibited from possessing weapons, firearms or ammunition, on themselves or within their Contractor-owned or privately owned vehicle while on BEP premises.

1.6.12 Supervision of Contractor Employees: The Government will not exercise any supervision or control over Contractor or subcontractor employees while performing work under the contract. Such employees shall be accountable solely to the Contractor, not the Government.

The Contractor, in turn, shall be accountable to the Government for Contractor or subcontractor employees.

1.6.13 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

PART 2

DEFINITIONS & ACRONYMS

2. Definitions And Acronyms:

2.1. Definitions:

2.1.1. Contract Specialist: The official Government representative delegated authority by the Contracting Officer to administer a contract. This individual is normally a member of the appropriate Contracting/Procurement career field and advises on all technical contractual matters.

2.1.2 Contractor: A supplier or vendor awarded a contract to provide specific supplies or services to the government. The term used in this contract refers to the prime.

2.1.3 Contracting Officer: A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.4 Contracting Officer's Representative (COR): An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.5 Defective Service: A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.6 Deliverable: Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.7 Government-Furnished Property (GFP) Or Government Property (GP): Property in the possession of, or directly acquired by, the Government and subsequently made available to the Contractor.

2.1.8 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.9 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.10 Quality Assurance: The government procedures to verify that services being performed by the Contractor are acceptable in accordance with established standards and requirements of this contract.

2.1.11 Quality Assurance Specialist: An official Government representative concerned with matters pertaining to the contract administration process and quality assurance/quality control.

Acts as technical advisor to the Contracting Officer in these areas.

2.1.12 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.13 Quality Control: All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.14 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.15 Work Day: The number of hours per day the Contractor provides services in accordance with the contract.

2.1.16 Work Week: Monday through Friday, except for Federal holidays unless specified otherwise.

2.2. Acronyms:

ACOR Alternate Contracting Officer's Representative BEP Bureau of Engraving and Printing COR Contracting Officer Representative COTS Commercial-Off-the-Shelf DOT Department of Transportation EPA Environmental Protection Agency FAR Federal Acquisition Regulation CO Contracting Officer NFPA National Fire Protection Association OCI Organizational Conflict of Interest ODC Other Direct Costs OSHA Office of Safety and Health Administration PM Preventative Maintenance POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Plan TE Technical Exhibit UL Underwriters Laboratory

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. Government Furnished Items And Services:

3.1 Services: BEP will do security control hook up for turnstiles that are installed or require this as part of their repairs.

3.2 Facilities: N/A

3.3 Utilities: The Government will provide the electrical power where available. However, electrical outlets may not be close or convenient to all turnstiles.

3.4 Equipment: Thirty five (35) turnstiles currently identified at the facility.

3.5 Materials: N/A

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Items And Responsibilities:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Materials: The Contractor shall provide materials and supplies necessary to meet the requirements under this PWS.

4.3 Equipment: The Contractor shall provide equipment necessary to meet the requirements under this PWS.

PART 5

SPECIFIC TASKS

5 Specific Tasks: The Contractor shall provide all personnel, equipment, tools, materials, supervision, items and services for turnstile inspection, repairs, installation and maintenance.

All work on the turnstiles which requires service interruption shall be coordinated with the COR.

Repairs above and beyond the scope of preventative maintenance shall be submitted to the COR within 24 hours of identification.

5.1 Turnstile Repairs/Replacement of Non-Repairable: Contractor shall schedule turnstile repairs/replacements of non-repairable turnstiles with equivalent full height turnstiles. They shall have galvanized finish, and be full height turnstiles, standard width: 58”, Voltage: 120 VAC, operation: two way electrical, entry and exit function: access controlled and card reader mounting box. Number and type shall be verified before repair/replacement. Power supply shall be verified before repair/replacement. Contractor is responsible for delivery to BEP, and movement of repair parts or replacement turnstiles within BEP from unloading site to replacement site. For replacement of non-repairable turnstile replacement Manufacture/Integrator shall disconnect the electrical feed and physically remove the existing turnstile, repair and level the floor/wall surfaces, install a new turnstile than reconnect the electrical feed and dispose of the old turnstile. Contractor shall demonstrate operability of system, BEP will do final security and control hookups. Upon completion provide a service and support maintenance agreement. An installation report shall also be provided upon completion. A proposal shall be presented before approval to proceed with repairs to ensure that the repair meets needs, and funds are available.

5.1.1 Warranty, Maintenance, and Repair Services: Provide a one year warranty, with any maintenance, installation and repairs necessary

5.2 Preventive Maintenance Services: Preventive Maintenance service includes but is not limited to performing; inspection, minor repair, preventative maintenance, calibration and adjustment, cleaning, lubrication, testing, inspection and review of the inspection and maintenance protocol;

however it does not include emergency service. At the beginning of the contract year, the Contractor shall provide an estimated inspection/maintenance schedule. The Contractor shall arrive with the necessary parts to perform PM Service. Preventative maintenance recommended by the manufacturer shall be the minimum acceptable preventative maintenance performed by the Contractor. The Contractor shall be responsible for planning, scheduling and coordinating with the COR for the maintenance services. In order to minimize disruption and to ensure proper planning, scheduling and coordination the Contractor shall provide the COR a schedule for access coordination purposes reflecting the scheduled services a month in advance defining which systems will need to be accessed and for approximately how long. A report shall be provided each time maintenance is done detailing which turnstiles were worked on and what work was done.

5.3 Repair Response Time: Contractor personnel shall respond in person, within twenty four (24) hours of receipt of a call, depending on the nature of the request for Emergency services.

5.4 Contractor Availability: The Contractor shall have personnel available to respond to requests for Emergency service within the timeframe required 24x7x365. In addition, the Contractor shall provide a telephone number(s) that is available 24x7x365 during the period of performance.

If at any time during the period of performance the telephone number is to be changed, the Contractor shall notify the BEP at least three (3) business days prior to the change.

5.5 Damages: If the contractor damages the building or other equipment the BEP may have someone else repair the damage and back charge the contractor.

5.6 BEP Working Restrictions: When performing services at the place of performance such work must be performed without:

1. Interfering with Government business;

2. Unduly restricting traffic;

3. Causing unsafe conditions for employees and visitors; and

4. Adversely affecting the operation of the BEP Facility.

5. Non-compliance with security regulations.

Note that down time during demolition, installation, maintenance and repairs will have to be minimized. Failure to adhere to this requirement can be considered grounds for termination. In addition, if the BEP determines that the Contractor is performing work in violation of any of the above, the Contractor shall be required to perform the work at such time and under such conditions as are in the best interest of the BEP at no additional cost to the Government. The directions of the CO under these circumstances shall be binding and shall be executed by the Contractor at no additional cost to the Government.

5.7 Environment Health and Safety Requirements:

Environment, Health & Safety Requirements: Contracted services must be performed in a manner consistent with the following Bureau of Engraving (BEP) EMS document: EHS Contractor Requirements (75D-07.0-04). The applicable contents of the document must be adhered to. The BEP will furnish the document as part of the contract.

PART 6

APPLICABLE PUBLICATIONS

6. Applicable Publications (Current Editions)

6.1 Environmental: The Contractor shall comply with and perform all services associated with this effort in accordance with any and all applicable governing agencies regulations (e.g.

Environmental Protection Agency (EPA), etc.

6.2 Safety: The Contractor shall comply with and perform all services associated with this effort in accordance with any and all applicable governing agencies regulations (e.g. Department of Transportation (DOT), Occupational Safety & Health Administration (OSHA), National Fire Protection Association (NFPA), etc. They shall comply with, original equipment manufacturer specifications, requirements and standards as well as any and all BEP policies, procedures, guidelines and requirements that govern the performance of the services covered in the Performance Work Statement (PWS). The Government reserves the right to request copies of the company license(s) and other certification documentation that demonstrates they have the ability to perform the services at any time during performance. The Contractor shall provide the requested information within five (5) business days of the request.

PART 7 – ATTACHMENT/TECHNICAL EXHIBIT LISTING

Attachment/Technical Exhibit List:

Attachment 1/Technical Exhibit 1 – Performance Requirements Summary Attachment 2/Technical Exhibit 2 – Deliverables Schedule

TECHNICAL EXHIBIT 1 - PERFORMANCE REQUIREMENTS SUMMARY

The Contractor tasks requirements summarizes the performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of work required for each requirement. These thresholds are critical to mission success.

Performance Objective

Performance Standard

Performance Threshold

Method of Surveillance

Incentive/ Disincentive

PRS#1. The contractor shall provide Technician Qualifications IAW

1.6.8 of the PWS.

Provide documentation of experience of turnstile technician qualifications in accordance with this section.

Zero deviation

Observation and 100% inspection of reports

Unqualified personnel may not be allowed access to site.

PRS# 2. The contractor shall provide Turnstile Repair/Replacement IAW 5.1 of PWS.

Provide equivalent repair/replacement of turnstile, demonstrate operability, and provide installation report

Zero deviation

100% inspection

Non-payment

PRS# 3. The contractor shall provide Warranty and Maintenance Agreement IAW

5.1.1 of PWS.

Provide warranty in accordance with section 5.1

Zero deviation 100% Inspection

Non-payment for installation till provided.

PRS#4. The contractor shall provide Inspection and Maintenance proposed schedule for the year IAW 5.2 of the PWS.

The contractor shall provide a proposed annual inspection and maintenance schedule.

Zero deviation 100% Inspection

Possible delays in getting personnel in the building for work.

PRS#4. The contractor shall provide Maintenance Services report IAW with 5.2 of PWS.

The contractor shall provide a report before the end of the month for all warranty or maintenance services.

Zero deviation 100% Inspection

Lack of timely payment for services

TECHNICAL EXHIBIT 2 – DELIVERABLES

This Technical exhibit lists any reports or documentation that is required as deliverable to include the frequency, # of copies, medium/format and who/where it is to be submitted. A deliverable is anything that can be physically delivered but may include non-physical things such as meeting minutes. Note: All PWS deliverables should be included in this exhibit.

Deliverable

Frequency

# of Copies

Medium/Format

Submit to

Quality Control Plan IAW PWS Para 1.6.1

Contractor shall submit a comprehensive QCP to COR/CO with the proposal and within 10 calendar days when revisions are made for final approval and acceptance.

PDF/ MS Word/Email Microsoft Word 2003 (or higher) format

COR

Turnstile Repair/Replacement IAW PWS Para 5.1

Contractor shall provide a repair/replacement turnstile

Physical installation

Turnstile Repair/Replacement Report IAW PWS Para.

5.1

Contractor shall provide an installation report for each turnstile worked on

1 PDF/ MS Word/Email

Warranty/Maintenance Agreement IAW Para 5.1

Contractor shall provide a warranty/maintenance agreement for each turnstile

Deliverable

Frequency

# of Copies

Medium/Format

Submit to

Warranty and Maintenance with supporting reports IAW Para 5.2

Once a year

Inspection and maintenance schedule proposed for the year

Once a year

1 PDF/ MS Word/Email

TECHNICAL EXHIBIT 1 - PERFORMANCE REQUIREMENTS SUMMARY