Attachment 1- Statement of Work_Vehicle Dispocal Services 2021.pdf

U.S. Customs and Border Protection

Mobile Assets Program Management Office (MAPMO)

Vehicle Disposal Services

Statement of Work

Procurement Sensitive - For Official Use Only - Source Selection Information (see FAR 2.101 and FAR 3.104)

CBP Vehicle Disposal Services

Procurement Sensitive - For Official Use Only - Source Selection Information (see FAR 2.101 and FAR 3.104)

Table of Contents

1.0 Background

2.0 Scope of Work

3.0 Applicable Documents

4.0 Specific Tasks

5.0 Deliverables and Delivery Schedule

6.0 Government Furnished Equipment

7.0 Place of Performance

8.0 Period of Performance

9.0 Security

10.0 Special Considerations

11.0 Disclosure of Information

12.0 Points of Contact

13.0 Appendix

Procurement Sensitive - For Official Use Only - Source Selection Information (see FAR 2.101 and FAR 3.104)

Statement of Work Vehicle Disposal Services

1.0 Background

According to the Federal Management Regulation, Federal Agencies can only sell vehicles through U.S. General Services Administration-approved Sales Centers. A Sales Center is a government Agency with the capability to sell its own personal property and that of other Federal Agencies. In January 2014, the Internal Revenue Service discontinued the Sales Center U.S. Customs and Border Protection (CBP) and other federal Agencies utilized to dispose of vehicles from their fleets.

In August 2013, GSA awarded a waiver to U.S. Customs and Border Protection (CBP) to act as a temporary Sales Center and allow other federal Agencies to leverage CBP vehicle disposal services through Memorandums of Understanding. CBP seeks to secure a vendor to provide services during the current waiver period and may be asked to provide services if CBP is designated by GSA as an approved sales center.

CBP currently operates under an extension, with temporary waiver authority granted by the General Services Administration (GSA) through December 31, 2022. CBP is authorized by GSA to operate as a temporary Sales Center until December 31, 2022.

The federal fleets that will dispose of vehicles through the Sales Center are composed of light-duty vehicles (pickups, SUVs, vans) less than 8,500 pounds, medium-duty vehicles (buses, pickups, SUVs, vans) between 8,501 and 16,000 pounds, and various-sized sedans. Vehicles which have met the criteria for disposal are sold at auction with the proceeds funding future vehicle purchases.

The CBP Mobile Assets Program Management Office (MAPMO) will oversee the Sales Center contract. Under the waiver provided by GSA, CBP has the authority to sell vehicles in accordance with Federal Management Regulation 102-38. If CBP’s authority to operate a Sales Center ceases, it will no longer be authorized to operate the contract for the services listed in this Statement of Work.

2.0 Scope of Work

The vendor shall provide vehicle disposal services to CBP and other government Agencies.

The vehicle disposal services include:

Transportation of vehicles specified for disposal (functional and nonfunctional)

Preparing vehicles for auction or disposal

Removal of aftermarket equipment and branding

Shipping of select equipment to specified location for refurbishment

Procurement Sensitive - For Official Use Only - Source Selection Information (see FAR 2.101 and FAR 3.104)

Auction of vehicles

Selling of salvage vehicles

Sale, dispose, or return of aftermarket equipment

Delivery of sales proceeds

Reporting of sales proceeds and related information.

The vendor shall perform the services within the continental United States, Hawaii, Alaska, Puerto Rico, Guam, and the U.S. Virgin Islands.

The vendor shall be able to provide vehicle disposal services for approximately 6,000 vehicles yearly (estimate includes vehicle disposals for CBP and all authorized agencies) in order to maximize sale revenues while minimizing cost, sale cycle turn-around time, and administrative burden.

The vendor shall furnish all resources, management, supervision, services, and facilities to otherwise do all things necessary for, or incidental to, the performance of vehicle disposal and sale or disposal of aftermarket equipment.

3.0 Applicable Documents

OMB, CBP, General Services Administration (GSA) Documents:

Office of Management & Budget (OMB) Circular A-130

2013 Motor Vehicle Management Handbook 5200-14B, Version 1.0, June 2013

Standard Form 97 (see appendix) Rev. 04-2012

Standard Form 126 (see appendix) Rev. 11-2016

Personal Property Disposal Guide July 2011

Laws and Regulations:

Code of Federal Regulations Title 40 Code of Federal Regulations, Protection of the Environment (latest version)

Federal Management Regulation Part 24 Federal Management Regulation, Protection of Privacy and Freedom of Information

Federal Acquisition Regulation Part 102-38 Federal Acquisition Regulation, Sale of Personal Property

General Records Schedule 1.1, Item 10

Comprehensive Procurement Guideline (CPG) for Vehicular Products:

CBP Vehicle Disposal Services

National Archives and Records Administration (NARA) General Records Schedule

Procurement Sensitive - For Official Use Only - Source Selection Information (see FAR 2.101 and FAR 3.104)

4.0 Specific Tasks

4A Task 1 – Transport vehicles from specified sites throughout the continental United States Hawaii, Alaska, Puerto Rico, Guam, and U.S. Virgin Islands to the Vendor’s facility.

4A.1 Sub-task 1a – The vendor shall arrange transportation from the specified location to vendor facility within five (5) business days of notification. If POC is not available for pick-up scheduling, the COR shall be notified; transport notification will be extended to five (5) business days from the notification of the new POC.

4A.2 Sub-task 1b – The vendor shall provide the transport of working (operable) vehicles as well as transporting vehicles not in working condition (non-operable).

4A.2a A minimum of one (1) motor vehicle is required per specified location to schedule transport to vendor location.

4A.2b The vendor is to provide a method for ensuring that the government shall receive market value of the vehicle in the event of vehicle damage during transit.

Vendor to provide procedure within 30 days of award to the CO and COR.

4A.3 Sub-task 1c – The vendor shall make available in the web-accessible tool (see 4D.2) notice of vehicle arrival at the vendor facility within one (1) business day from time of vehicle arrival (see section 5.0 Deliverables and Delivery Schedule).

4B Task 2 – Prepare vehicles for auction. The vendor shall remove all aftermarket equipment, all branding, and shall provide cleaning and minor repairs to have the vehicle ready and listed for auction within ten (10) business days from vehicle arrival at vendor facility.

4B.1 Sub-task 2a – The vendor shall provide, at a minimum, the following required services as needed to obtain the greatest net proceeds for CBP or other government Agencies:

Verify odometer functionality & mileage

Check & remove property from trunks, glove boxes, under seats, & passenger compartments

Dress tires

EPA 2007 CPG Buy-Recycled Series Vehicular Products

Other Standards:

http://www.osha.gov/law-regs.html OSHA standards http://edocket.access.gpo.gov/2009/pdf/E9-24518.pdf Executive Order 13514 Prevention of Criminal or Terrorist Organizations Gaining Access to Auctions http://www.treasury.gov/resource-center/sanctions/SDN- List/Pages/default.aspx

U.S. Department of the Treasury https://www.sam.gov/portal/public/SAM/ System for Award Management https://acquisition.gov/ Acquisition Central

CBP Vehicle Disposal Services www.epa.gov http://www/ http://www/ http://edocket/ http://www.treasury.gov/resource-center/sanctions/SDN-List/Pages/default.aspx http://www.treasury.gov/resource-center/sanctions/SDN-List/Pages/default.aspx https://www.sam.gov/portal/public/SAM/ https://acquisition.gov/

Procurement Sensitive - For Official Use Only - Source Selection Information (see FAR 2.101 and FAR 3.104)

Vacuum interior

Clean steering column, dash & door panels

Wash windows (interior & exterior)

Wash exterior

Steam clean & dress motor

Top off fluids: antifreeze, brake & transmission fluid, washer fluid, oil

Verify gas tank level and refill to one fourth capacity 4B.2 Sub-task 2b – The vendor shall perform the following optional services if the vendor determines that the performance of those service increases the net proceeds to CBP or other government Agencies.

Wax exterior

Buff & wet sand exterior as needed

Shampoo carpets, interior & trunk

Clean undercarriage

Add Head Gasket Sealer, Motor Medic & Stop Leak as needed

Repair tire (patch, plug, stem, etc.) or replace as needed

Replace fuses

Charge batteries

Change air filter 4B.3 Sub-task 2c – The vendor shall remove all aftermarket equipment from vehicles, including the removal of predefined equipment (if equipped) and listed equipment, as described below and included on after-market removal CLINs. The vendor shall furnish all resources, management, supervision, labor, supply tools, equipment, materials, and facilities required for the removal of aftermarket equipment within or attached to specified vehicles.

Specified items to be removed from every vehicle include (but are not limited to):

o Telematics devices o Light bars (LED or incandescent) o Emergency lighting equipment (examples include strobe lights, corner hide-a-way lights, grill lights, wig wag headlights, rear door flashing lights) o Radios and accessories (examples include speakers, wiring, microphone) o K-9 Cages (Does not include drop-in detainee containment units) o Gun rack assembly o Gun safes o Switches

Procurement Sensitive - For Official Use Only - Source Selection Information (see FAR 2.101 and FAR 3.104) o Computer cabinets o Strobe lights o Power supply o Sirens o Public announcement systems o Law enforcement security partitions (examples include, but not limited to window security screen, security partition with mount and kick plate, rear window and back door security screens) o Dividers o Safety kits

Telematics devices are on-board equipped modules that connect to a vehicle’s Engine Control Module (ECM) via the On-Board Diagnostic (OBD) port. Only the above equipment shall be included in the After-market Equipment Removal CLIN pricing. Detainee Containment Unit Equipment Removal shall be priced separately (see 4B.5 Sub-task 2f).

Items to be removed from vehicles will be specified on Standard Form 126 or as provided by the Contracting Officer (CO) or Contracting Officer's Representative (COR). Additional services that may be required on an as-need basis include, but are not limited to the following:

o Remove, safeguard, and return mobile radio from vehicle to CBP (or other government Agency) o Remove, safeguard, and return license plate(s) from vehicle to CBP (or other government Agency).

Local CBP Field offices or other Agencies will reimburse or pay the vendor for shipping the selected items and will coordinate payment and shipping most appropriate to the item type and quantity. Field offices will determine how this fee will be paid.

4B.4 Sub-task 2d – The vendor shall sell or auction the items referenced in Section 4B.3 Sub-task 2c after they are removed from vehicles (with the exception of light bars and gun safes). If these items cannot be sold, the vendor will dispose or recycle the removed items in accordance with CBP or other government Agency instructions as indicated on Standard Form 126 or as specified by the CO or COR (in writing to the vendor).

4B.5 Sub-task 2e – The Vendor shall store, package, and ship telematics devices to Syn-Tech Systems Inc., 100 Four Points Way, Tallahassee, FL 32305-

4B.5 Sub-task 2f – The vendor shall remove drop-in detainee containment units from vehicles. The vendor shall sell or auction these units and will recycle or dispose of them if they cannot be sold. Removal of drop-in detainee containment units shall be listed as a separate CLIN.

Procurement Sensitive - For Official Use Only - Source Selection Information (see FAR 2.101 and FAR 3.104)

4B.6 Sub-task 2f – The Vendor shall remove and destroy all branding (consisting of approximately 85 letters, 2 passenger doors with approximately 50% covered in a single color striping, & approximately 2 Agency seal decals). Additional specified items within the scope of the SOW shall be listed in the Standard Form 126, if required. Removal of the branding shall not destroy or cause damage to the vehicle. The vehicles shall be completely void of any official markings (or outlines and adhesive residue) and ready for use as a civilian vehicle when auctioned. The vendor-provided Management Plan (see Section 5.0) shall describe how the vendor will ensure that branding removal will not damage the vehicles.

4B.7 Sub-task 2g – Vendor shall provide a pre-auction inspection verifying:

Branding and decals are removed.

Vehicle is void of any aftermarket equipment and items listed for removal have been verified and removed per pricing agreement.

Minor vehicle repairs are completed as required.

Vehicle is clean.

4B.8 Sub-task 2h – The vendor shall provide a means to reconcile the Agency’s removed equipment from each vehicle and final status of the Agencies (returned, sold, or destroyed).

4B.9 Sub-task 2i – The vendor shall document and provide upon request the condition of the vehicle at the time of pickup and at the time the vehicle is put up for auction, including photographs of the vehicle and a condition report (see section 5.0 Deliverables and Delivery Schedule).

4B.10 Sub-task 2j – The vendor shall notify the COR that vehicle is in auctioning process within one (1) day from time the vehicle is put up for auction (see section 5.0 Deliverables and Delivery Schedule).

4C Task 3 – The vendor shall sell vehicles and aftermarket equipment at auction or by other means within 35 days from the notification of pick up date. Exemptions to the 35-day limit include vehicles that are not sold within the first auction listing or receive a 5 day extension due to POC unavailability.

o The vendor shall relist the vehicle a minimum of two (2) times. The vendor shall provide notification of vehicle auction relisting within one (1) day of auction opening.

4C.1 Sub-task 3a – The vendor shall list all vehicles at auction open to the public unless specified otherwise by CBP or other government Agencies.

4C.2 Sub-task 3b – The vendor shall provide online auction services open to the public (both nationally and internationally) for specified CBP or other government Agency vehicles.

4C.3 Sub-task 3c – The Vendor shall provide auction or sales services for all aftermarket equipment removed from CBP or other government Agency vehicles (unless specified by the CO or COR, see section 4B.2b).

4C.4 Sub-task 3d – The vendor shall provide public auction services to include the following:

Dedicated federal storefront that allows users to search for assets being sold solely by the federal government

Procurement Sensitive - For Official Use Only - Source Selection Information (see FAR 2.101 and FAR 3.104)

Sale of vehicles at Public Auctions. The auction must be secure and ensure that unauthorized (See 4C.5-8) parties cannot bid.

4C.5 Sub-task 3e – The vendor shall provide secured bidder registration and assistance before and after the sale.

4C.6 Sub-task 3f – The vendor shall secure maintenance of registered bidder files and provide controls to ensure that bidders that default or commit fraud are banned from future sales or cure default prior to participating in future sales.

4C.7 Sub-task 3g – The vendor shall pre-qualify bidders (vetted and approved) prior to sale; qualify winning bidders as part of the settlement and closing process; cross check credit card or banking information; work with potential bidders to complete government paperwork before being able to bid or after the sale, including export control and seizure requirements forms; perform citizenship checks (when necessary); and check bidders against a debarred bidders list naming individuals or firms who have been debarred, suspended or excluded by Agencies from buying government assets.

4C.8 Sub-task 3h – The vendor shall reference and follow the guidelines of the Specially Designated Nationals List (http://www.treasury.gov/resource-center/sanctions/SDN- List/Pages/default.aspx), the Excluded Parties List System (https://www.epls.gov/), the System for Award Management List (https://acquisition.gov/), State and Local government regulations, and other criteria decided upon by the Department of Homeland Security to prevent criminal or terrorist organizations from gaining access to government Agency vehicles.

4C.9 Sub-task 3i – The vendor shall automatically notify the winning bidder within 24 hours after the close of an auction. At a minimum, the notification should include the high bid price, contact information for the high bidder and seller, and settlement and payment instructions in a secure manner.

4C.10 Sub-task 3j – The vendor shall store all email correspondence with the buyers and sellers as necessary in accordance with the Privacy Act and National Archives and Records Administration (NARA).

4C.11 Sub-task 3k – The vendor shall accept secure electronic payments for items purchased. Collect, process, and distribute money in a variety of formats, including but not limited to wire, online check, cashier’s check, money order, and credit card. Accept payment in major foreign currencies from winning bidders, and have a conversion mechanism to pay the seller in U.S. dollars.

4C.12 Sub-task 3l – The vendor shall prepare the Standard Form 97 for signature by the COR. Only a duly authorized government official(s), designated by the agency, can execute the sale award documents and bind the United States.

4C.13 Sub-task 3m – The vendor shall provide a link back to govsales.gov if a search originating from govsales.gov points the customer to the vendor’s site.

4C.14 Sub-task 3n – The vendor shall have the capability to provide required asset listing data to govsales.gov and sell vehicles according to FMR §102-38.

4C.15 Sub-task 3o – The vendor shall upload the pending sale vehicle and aftermarket equipment inventory data to the GSA eFAS web portal weekly ((see section 5.0 Deliverables and Delivery Schedule).).

CBP Vehicle Disposal Services http://www.treasury.gov/resource-center/sanctions/SDN-List/Pages/default.aspx http://www.treasury.gov/resource-center/sanctions/SDN-List/Pages/default.aspx https://www.epls.gov/ https://acquisition.gov/

Procurement Sensitive - For Official Use Only - Source Selection Information (see FAR 2.101 and FAR 3.104)

4C.16 Sub-task 3p – The vendor shall inform all bidders that all vehicle and aftermarket equipment sales are final and non-warrantied. No returns or refunds will be given.

4C.17 Sub-task 3q – The vendor shall receive payment in full for each vehicle before allowing the buyer to take possession of the vehicle.

4C.18 Sub-task 3r – The vendor shall sell vehicles which have not sold at three (3) consecutive auctions or salvage only vehicles in the manner which will provide the highest return to the Government.

4C.19 Sub-task 3s – The vendor shall send notification of vehicle sale within one (1) day from time the vehicle is sold (see section 5.0 Deliverables and Delivery Schedule).

4D Task 4 – The vendor shall properly account for activities, cost, schedule, and other communications with the COR.

4D.1 Sub-task 4a – The vendor shall provide a Management Plan. This plan should describe how the vendor will adhere to time schedules, report performance measures, perform activities to obtain maximum proceeds for vehicles and parts, provide reports, ensure customer satisfaction, and/or resolve issues. (See section 5.0 Deliverables and Delivery Schedule).

4D.2 Sub-task 4b – The vendor shall provide the following to the COR and other users authorized by CBP in a web accessible format (24 hours per day, 7 days per week):

Government report number

Services performed

Shipping data o Current location o Elapsed time between CBP or other government Agencies pick-up request and vendor pick-up o Elapsed time between vehicle-pick up and transfer of funds to CBP or other government Agencies

Inventory data o Current CBP or other government Agency vehicle inventory by vendor location o Number of vehicles currently at auction o Number of vehicles received by time period o Number of vehicles sold by time period

Financial data o Final sale price of vehicle o Total disposal cost o Amount of funds transferred to CBP or other government Agency o Vendor auction fee o Aftermarket equipment removal fee (standard rate)

Procurement Sensitive - For Official Use Only - Source Selection Information (see FAR 2.101 and FAR 3.104) o Aftermarket equipment removal fee (itemized) o Drop-in detainee containment unit removal fee o Vehicle transportation fee o Additional itemized incidental fees or fees for services provided on an as-need basis (4B.3 Sub-task 2c & 4B.5 Sub-task 2e ) o Date funds were transferred to CBP or other government Agency

Aftermarket equipment data o Aftermarket items removed by vehicle o Sales status of aftermarket parts by vehicle o Proceeds transferred to CBP or other government Agency for aftermarket equipment

Number of current auctions

Auction data (available in real time for online auctions)

Vehicle data o Make o Model o Vehicle description o Vehicle type o Model year o Pickup location o Disposal status (in transit, preparing for sale, at auction, sold) o Vehicle Identification Number (VIN) o Vehicle condition o Items removed during de-retrofitting o Decals removed (number of panels) o Repairs made o Number of days from pickup to sale o Number of days at auction

Other information as requested by CBP or other government Agencies o Dates

Date vehicle pickup request is received Date vehicle is consigned Date vehicle is picked up Date of auction

Procurement Sensitive - For Official Use Only - Source Selection Information (see FAR 2.101 and FAR 3.104)

Date vehicle is sold Date of invoice Date of wire transfer to CBP or other government Agencies

4D.3 Sub-task 4c – The vendor shall provide a means for authorized Agencies to create custom reports using all required data fields in the web accessible format.

4D.4 Sub-task 4d – The vendor shall provide a Bi-Weekly Report to the CO and COR (see section 5.0 Deliverables and Delivery Schedule).

4D.5 Sub-task 4e The vendor shall provide monthly sales tracking and inventory reports to the CO and COR (see section 5.0 Deliverables and Delivery Schedule).

4D.6 Sub-task 4f The vendor shall provide quarterly sales data reporting to GSA eFAS portal (see appendix GSA eFAS Quarterly Reports and Section 5.0 Deliverables and Delivery Schedule).

4E Task 5 – Vendor fees shall be deducted from the proceeds received from the sale of CBP vehicles.

4E.1 Sub-task 5a – All vendor rates shall be based on the above services with the knowledge that:

All motor vehicles are to be sold at public auction (with the exception of salvage vehicles, which shall be disposed of by a method most advantageous to CBP or other government Agencies). If a vehicle does not sell within three (3) consecutive auctions, the vehicle will be sold in the manner that provides the greatest return to CBP or other government Agencies.

All aftermarket equipment is to be disposed of if unsold after four (4) months (with the exception of the items to be returned to CBP or other government Agencies listed on the Standard Form 126 or as specified by the CO or COR).

In the event the disposal fees are greater than the sale proceeds, the vendor cannot charge the government more than the sales proceeds amount.

Removal costs for all items are to be inclusive (i.e. administrative fees, costs of additional services, facilities, and personnel necessary to carry out the removal activity).

All fees occurred in the transport, preparation, storage and auction of vehicles or aftermarket equipment, with the exception of government authorized repairs, are included in the vendor fees.

Motor vehicles may range from light to heavy duty

4E.2 Sub-task 5b – The vendor shall provide CBP or other government Agencies with an itemized (each aftermarket equipment item removed or service provided priced separately) and flat rate (single cost for all services provided bundled together)

Procurement Sensitive - For Official Use Only - Source Selection Information (see FAR 2.101 and FAR 3.104) aftermarket equipment removal fee. The contractor shall be responsible for reporting to the Task Order COR determinations that represent changes from the initial order and shall charge CBP or other government Agencies the lesser of the two per vehicle based upon the work provided.

4E.3 Sub-task 5c – The vendor shall provide complete electronic reporting of all documentation resulting from sale and transfer of vehicles and sale of aftermarket equipment by the fifth (5) of each month following the date of sale (see section 5.0 Deliverables and Delivery Schedule).

4E.4 Sub-task 5d – The vendor shall provide electronic transfer of funds (all sales for the past month consolidated into one payment) to CBP or government Agencies for all sales proceeds by the fifth of each month. (see section 5.0 Deliverables and Delivery Schedule).

4F Task 6 – The vendor shall support CBP in its role as an approved Sales Center by:

Collecting and organizing the required data before submitting it to specified GSA websites on a regular basis (See section 5.0 Deliverables and Delivery Schedule).

Establishing and maintaining effective communication and customer relations (as described in the vendor-provided Management Plan), including problem resolution with multiple customer Agencies using the Sales Center.

Responding to Sales Center Agency customer inquiries within one business day.

Providing disposal services to Agencies pre-approved by CBP and assumes responsibility of all disputes that may arise regarding the services performed or other contractual agreements.

Providing online technical support to users including a Frequently Asked Questions (FAQ) and a glossary of auction items.

Displaying privacy policy that complies with the Privacy Act.

Retaining asset sales records, including the buyer data, in accordance with NARA’s General Records Schedule 1.1, Item 010.

Conducting online quarterly surveys per the requirements of the GSA Sales Center Guide.

4F.1 Sub-task 6a – The vendor shall provide a Quarterly Customer Satisfaction Report to the CO and COR (see section 5.0 Deliverables and Delivery Schedule).

5.0 Deliverables and Delivery Schedule

Procurement Sensitive - For Official Use Only - Source Selection Information (see FAR 2.101 and FAR 3.104)

ITEM # SECTI

ON /

TASK #

DELIVERABLE DESCRIPTION DUE DATE

1 4A.4 Sub-task 1d

Notification of Vehicle Arrival at Vendor Facility

Update to web-accessible tool with vehicle make, model, description, Identification Number, date vehicle arrived at vendor facility; delivered to the Program’s COR or other

POC.

Within one (1) business day after vehicle arrival, for all vehicles, for the duration of the contract.

2 4B.7 Sub-task 2h

Vehicle Condition Report

Includes documentation and photographs of the vehicle condition upon pickup and before auction sale delivered to the Program’s COR or other POC.

Available electronically at the request of CBP or other government Agency

3 4B.8 Sub-task 2i

Notification of Vehicle put up for Auction

Update to web-accessible tool with the vehicle make, model, description, Identification Number, services provided, repairs provided, date put up for auction; delivered to the Program’s COR or other

POC.

Within one (1) business day of vehicle auction date for every vehicle for the duration of the contract.

4 4C.19 Sub-task 3s

Notification of Vehicle Sale

Update to web-accessible tool with the vehicle make, model, description, Identification Number, date sold, final sale price, and total vendor fees (broken down by item/service);

delivered to the Program’s COR or other POC.

Within one (1) business day of vehicle sale for the duration of the contract.

5 4D.1 Sub-task 4a

Management Plan Include title page, project name, Agency Support Plan;

Table of Contents; Quality Requirements; Time Schedules; Performance Measures; Proceeds;

Customer Satisfaction electronically delivered to the Program’s COR or other

POC.

Ten (10) business days after the Government submits its response to the draft Management Plan.

Procurement Sensitive - For Official Use Only - Source Selection Information (see FAR 2.101 and FAR 3.104)

ITEM # SECTI

ON /

TASK #

DELIVERABLE DESCRIPTION DUE DATE

6 4D.4 Sub-task 4d

Bi-Weekly Report Provide the information listed in section 4E.3 and other information as provided by the CO and COR;

electronically delivered to the Program’s COR or other

POC.

Every other Monday (every two (2) weeks) or next business day if the Monday falls on a holiday for the duration of the contract.

7 4D.5 Sub-task 4e

Monthly Sales Tracking Report

Include a list for the past month of (including CBP Report Number): all vehicles sold, sales proceeds, vendor fees (broken down by item/service), and length of time it takes each vehicle to sell; electronically delivered to the Program’s COR or other POC.

Due on the fifth

(5) day of each month or next business day if the fifth falls on a holiday or weekend for the duration of the contract.

8 4D.5 Sub-task 4e

Monthly Inventory Report

Include a list for the past month of: vehicle VIN, year, make, model, date vehicle pick-up request is received, date consigned, date picked up, and sale date;

electronically delivered to the Program’s COR or other

POC.

Due on the fifth

(5) day of each month or next business day if the fifth falls on a holiday or weekend for the duration of the contract.

9 4D.6 Sub-task 4f

GSA eFAS Report (Vehicle)

See the appendix GSA eFAS Report Data delivered to the Program’s COR or other POC.

Every Monday by close of business or next business day if the Monday falls on a holiday for the duration of the contract.

10 4D.6 Sub-task 4f

GSA eFAS Report (Aftermarket Equipment)

See the appendix GSA eFAS Report Data delivered to the Program’s COR or other POC.

Every Monday by close of business or next business day if the Monday falls on a holiday for the duration of the contract.

11 4D.6 Sub-task 4f

Quarterly eFAS Sales Data Report

Include title page, project name, Table of Contents;

Government Report Number, Due on the fifth

(5) day of every third (3) month or

Procurement Sensitive - For Official Use Only - Source Selection Information (see FAR 2.101 and FAR 3.104)

ITEM # SECTI

ON /

TASK #

DELIVERABLE DESCRIPTION DUE DATE

number of vehicles specified for pick up, number of vehicles sold, vendor fees (broken down per item/service), vehicle sale funds, number of auctions held, summary of results of quarterly customer service survey; electronically delivered to the Program’s COR or other POC.

next business day if the fifth falls on a holiday or weekend for the duration of the contract.

12 4E.3 Sub-task 5c

Vehicle Sales Documentation

Include completed Standard Form 97, sales receipts, referenced data in Section 4E.3; electronically delivered to the Program’s COR or other POC.

Due on the fifth

(5) day of each month or next business day if the fifth falls on a holiday or weekend for the duration of the contract.

13 4E.4 Sub-task 5d

Disbursement of Vehicle and Aftermarket Equipment Sale Funds

Sales proceeds of all vehicle sales for the past month, electronically transferred to the government with notification to the Program’s COR and POC listing the following information: Date, Date Range, Sale Date, Auction House (Auction location or type), Agency, Proceed Amount.

Due on the fifth

(5) day of each month or next business day if the fifth falls on a holiday or weekend for the duration of the contract.

14 4F.1 Sub-task 6a

Quarterly Customer Satisfaction Report

Include title page, project name, Table of Contents;

CBP Report Number results of quarterly customer service surveys; trends from previous quarter; resolutions to customer service problems: electronically delivered to the Program’s COR or other POC.

Due on the fifth

(5) day of every third (3) month or next business day if the fifth falls on a holiday or weekend for the duration of the contract.

15 9C Security Plan Include title page, project name, Agency Support Plan;

Table of Contents; Security Requirements; Security

Five (5) days after contract award; updates due within three

Procurement Sensitive - For Official Use Only - Source Selection Information (see FAR 2.101 and FAR 3.104)

ITEM # SECTI

ON /

TASK #

DELIVERABLE DESCRIPTION DUE DATE

structure and how you will ensure vehicles will not be sold to those prohibited by federal law and specified by CBP and plans to address discovery of any personal property found in the vehicle;

Security Processes of the Servicing Agency will be listed; items listed in sections 9B.1 and 9B.2; delivered to the Program’s COR or other

POC.

(3) business days of plan update

16 10A Vendor Certifications (including all certifications held by employees)

List of certifications held by the vendor (with certification number, date certification received, date expires, brief description of certification, copy of certification); list of certifications held by employees (with employee name, certification number, date certification received, date expires, brief description of certification, copy of certification);

electronically delivered to the Program’s COR or other

POC.

One (1) week (seven (7) days) after contract award.

17 10A Vendor Licenses (including all professional and drivers licenses held by employees)

List of licenses held by the vendor (with license number, date license received, date expires, brief description of license, copy of license); list of licenses held by employees (with employee name, license number, date license received, date expires, brief description of license, copy of license);

electronically delivered to Program’s COR or other

POC.

One (1) week (seven (7) days) after contract award.

18 10B Inspection System Plan

Include title page, project name; Table of Contents;

Inspection Requirements;

Five (5) days after contract award.

Procurement Sensitive - For Official Use Only - Source Selection Information (see FAR 2.101 and FAR 3.104)

ITEM # SECTI

ON /

TASK #

DELIVERABLE DESCRIPTION DUE DATE

Inspection structure, and how CBP can inspect vendor facilities; description of how records will be made available upon request;

delivered to the Program’s COR or other POC.

6.0 Government Furnished Equipment

The vehicles to be auctioned will be considered Government Furnished Equipment until the vehicles have changed ownership. The Government will not furnish any other equipment for this agreement.

7.0 Place of Performance

The place of performance shall be at the vendor or vendor-approved auction facility. The auction facility must meet the security requirements for government vehicles to be auctioned.

8.0 Period of Performance

Base Period: January 1, 2021 – December 31, 2021 Option Period 1: January 1, 2022 – December 31, 2022 Option Period 2: January 1, 2023 – December 31, 2023 Option Period 3: January 1, 2024 – December 31, 2024 Option Period 4: January 1, 2025 – December 31, 2025

9.0 Security

There are no specific security classification level requirements associated with vehicle disposal.

Information is deemed sensitive but unclassified. Vendors supporting this initiative shall be legal U.S. residents.

9A The vendor shall secure all CBP or other government Agency vehicles which are at the vendor facility. The vendor assumes all liability for any damages occurring to vehicles while in their control.

9B The vendor shall provide proof of data security and fraud prevention in the form of a written security plan detailing at a minimum the following items:

9B.1 Data Security 9B.1a Where information gathered about CBP or other government Agency vehicles is kept

Procurement Sensitive - For Official Use Only - Source Selection Information (see FAR 2.101 and FAR 3.104)

9B.1b How information gathered about CBP or other government Agency vehicles is secured 9B.1c Who has access to information gathered about CBP or other government Agency vehicles 9B.1d Fraud prevention plan

9B.2 Vehicle Security 9B.2a How CBP or other government Agency vehicles will be secured 9B.2b Who will be working on CBP or other government Agency vehicles 9B.2c Who has access to CBP or other government Agency vehicles

9B.3 Personal Property How CBP or other government Agency personal property discovered in vehicles will be handled

9C The vendor shall submit a security plan as part of the Request for Proposal response. The final security plan shall be provided via email to the CO and COR within five (5) business days of contract award, and it will be retained in the contract file. In addition, any updates to the plan shall be provided via email to the CO and COR within three (3) business days of plan update, and it will be retained in the agreement file (see section 5.0 Deliverables and Delivery Schedule).

10.0 Special Considerations

No changes to this SOW or price increases shall be incurred without written prior approval of the CO. Any changes or price increases will not take effect until the CO executes a written modification.

10A The vendor shall ensure that all licenses, dealer certifications, and permits that are required to conduct all necessary action to facilitate the auction of vehicles and transfer of motor vehicle title in conformity with all federal, state, and local laws and regulations; and shall have the capability to provide these services throughout the continental United States, Hawaii, Alaska, Puerto Rico, Guam, and the U.S. Virgin Islands.

10A.1 The vendor shall ensure that its employees and subcontractors have current and valid licenses (including Commercial Drivers Licenses for those transporting vehicles), professional certifications (when applicable) while performing the activities during the Period of Performance.

10A.2 The vendor shall verify driver’s licenses for all employees or subcontractors that transport vehicles.

10A.3 The vendor shall possess the necessary dealer certifications to utilize a wide variety of commercial auction houses throughout the entire contract.

10B The vendor shall provide an inspection system plan to the COR covering the services within this Statement of Work (SOW).

Procurement Sensitive - For Official Use Only - Source Selection Information (see FAR 2.101 and FAR 3.104)

10B.1 Complete records of all inspection work performed by the vendor shall be maintained and made available to the CO or COR during contract performance and for as long afterwards as the contract requires.

10B.2 The CO or COR shall have the right, with 24-hour notification to the vendor, to inspect all services called by the contract, to the extent practicable at all times and placed during the term of the contract. The CO or COR shall perform inspections in a manner that will not unduly delay the work.

10B.3 If the CO or COR performs inspections on the premises of the vendor or a subcontractor, the vendor shall furnish, and shall require subcontractors to furnish, at no increase in price, all reasonable facility and assistance for the safe and convenient performance of these duties.

10C The Contractor shall make a good faith effort to ensure that any and all performance issues raised by an ordering agency are addressed and remedied at the ordering agency level prior to escalation to the Customs and Border Protection (CBP) Contracting Officer.

11.0 Disclosure of Information

Any information made available to the vendor by the government or its customers shall be used only for the purpose of carrying out the provisions of this agreement. This information shall not be divulged or made known in any manner or to any persons except as may be necessary in the performance of the agreement.

In the performance of this agreement, the vendor assumes responsibility for the protection of the confidentiality of government records.

The vendor shall adhere to the requirements found in Part 24 of the Federal Acquisition Regulation, Protection of Privacy and Freedom of Information.

12.0 Points of Contact

All agreement questions and concerns shall be directed to the point of contact (POC) as designated below. The CO is the only individual with the authority to amend this agreement.

Program POC : Christian Van Ginder

COR: Terrie Elmore

CO: Nicholas Martinelli

13.0 Applicable Forms and Other Information

Standard Form 97 Standard Form 126 GSA eFAS Portal Reporting Tool CBP Disposal Glossary of Terms Acronyms

Procurement Sensitive - For Official Use Only - Source Selection Information (see FAR 2.101 and FAR 3.104)

CBP Vehicle Disposal Service