Attachment 1 Statement of Work FARO Equipment Service.pdf

Scope of Work/Description

For

Annual Service/Calibration of FARO Equipment

FARO Arms (qty of 2) and FARO Trackers (qty of 2)

A. Scope:

This specification establishes the requirements for the re-certification of the FARO® equipment located at the Anniston Army Depot (ANAD) for the next fiscal year. This equipment includes two (2) FARO Edge Arms (portable coordinate measuring machine using touch probe), and two (2) FARO Vantage Laser Trackers (portable coordinate measuring machine using laser). This new service contract will begin when the contract is awarded for a period of one (1) year. This shall include an annual calibration that is required for these assets as well as replacement of any parts deemed necessary. Details are provided below in the salient features.

FARO Technologies, Inc. is the sole manufacturer and provider of the FARO Edge Arms and the FARO Vantage Laser Trackers. Accordingly, FARO is the sole provider of maintenance, service and warranties of these products, including product updates and technical support.

B. Salient Features:

1. Annual certification/calibration shall be performed for each item of FARO equipment by FARO Technologies. This certification shall include annual calibration, parts, labor and return shipping.

2. The contractor shall not proceed with any verbal or written change(s) to this scope of work from sources other than the Contracting Officer (KO), who will provide changes in writing.

3. Once certification/calibration is completed for each equipment, ANAD shall receive an annual certification certificate upon renewal.

4. All FARO assets shall be under warranty for a period of one (1) year beginning on the awarded date of the contract.

C. Delivery:

Anniston Army Depot is responsible for shipment of the equipment to the FARO headquarters located in Lake Mary, FL. FARO shall then be responsible for shipping charges for returning the equipment. Shipping charges are also included in the certification price for all assets. It shall be FARO’s goal to have the equipment serviced in 7-14 days of receipt.