Attachment 1 - Statement of Work DRAFT.pdf

36C25625Q0207 Attachment 1

Central Arkansas Veterans Healthcare System (CAVHS) Little Rock, AR

11/13/2024

1.0. PURPOSE

The Contractor shall deliver, install, and provide training to the new workstation furniture. Delivery to Central Arkansas Veterans Healthcare System, 4300 W 7th Street, Ground Floor, Little Rock, AR 72205 in complete and strict accordance with the contract and all attachments thereto.

2.0. SCOPE

2.1. The contractor shall provide new furniture and other items specified to include technical workstations (desks), no existing furniture removal, professional installation, and maintenance/warranty services for the 4300 W 7th Street, Ground floor, Little Rock, AR.

2.2. The Contractor shall provide, transport, install, and test all listed furniture. All products must meet all salient characteristics defined in Attachment 2 (Salient Characteristics).

2.3. The contractor shall provide all labor, materials, equipment, transportation, and supervision necessary to satisfy the needs of the VA.

2.4. All furniture and installation must meet manufacturers and VA specifications.

2.5. The Contractor shall be responsible for any missing parts and components not included to carry out the installation.

2.6. The Contractor shall furnish all furniture outlined in the salient characteristics required for delivery and installation of the furniture.

2.7. All finished surfaces shall be free of scratches, mars, dents, or blemishes, and withstand staining, and exhibit to flaking, cracking, or loss or adhesion. Furnishings shall have smooth finishes with no hazardous projections, sharp corners, or detail, which can be hazardous and cause personal injury or damage to clothing.

2.8. A teams meeting shall be conducted prior to order placement. Estimated delivery and installations dates shall be discussed during this meeting.

3.0. SALIENT CHARACTERISTICS/FLOOR PLAN/AUTOCAD BIOMED WORKBENCH LAYOUT: See Attachments 2, 3 and 4.

4.0. DELIVERY/STORAGE REQUIREMENTS

4.1. The timeframe for delivery of furniture and supplies to be completed 8-10 weeks after receipt of order (ARO). All installation must be in coordination with specific dates mutually agreed upon by the

Central Arkansas Veterans Healthcare System, 4300 West 7th Street, ground floor, Little Rock, AR, 72205. VA Contracting Officer’s Representative (COR) or Point of Contact (POC) and the Contractor. All deliveries must be coordinated by the contractor and delivered to the facility at the time of installation.

4.2. A pre-delivery meeting will be conducted one week prior to delivery date for verification of Delivery and installation dates.

4.3. Deliver materials to the CAVHS warehouse in manufacturer's original sealed containers with brand Name marked thereon.

4.4. Package to prevent damage or deterioration during shipment, handling, storage and installation.

Maintain protective covering in place and in good repair until removal is necessary.

4.5. Deliver specified items only when the site is ready for installation work to proceed.

4.6. Any government requested delayed delivery up to 90 days after initial delivery date, shall be at no additional cost to the Government.

4.7. The Contractor may be required to store all or portions of the awarded items to accommodate contractor’s installation schedule and the contractor’s price quote shall accommodate for this. The contractor shall provide VA COR or POC with scheduled date and time of delivery trucks at least one week in advance.

4.8. In case of project delays, up to 120 days storage shall be readily available by contractor. Store products in dry condition inside enclosed facilities.

4.9. Delivery and Installation will be coordinated through the VA COR or POC.

4.10. The Contractor shall conduct a joint inspection with the VA COR or POC upon delivery of furniture.

5.0. DELIVERABLES

5.1 Operation and Maintenance Manuals

5.1.1. Binders - Quantity (1) for each equipment item.

5.1.2. Digital Copies- Quantity (1) for each equipment item.

5.2 Deliver compilation of all manufacturer’s recommended maintenance schedule and operation materials packaged in binder(s) to COR or POC upon completion of installation.

6.0. POST AWARD SITE VIST WALKTHROUGH

6.1. A post-award walkthrough is required to verify all field measurements, replacements, and existing conditions before placing order. This site visit shall be within 14 days of order of placement. The Contractor shall prepare a work plan with drawings to correspond with as-built conditions. If discrepancies are presented the Contractor will document changes due to unforeseen construction conditions or discontinued product and implement these changes within provided design drawings.

NOTE: The contract at the awarded value shall remain the same. There shall not be any additional cost to the government after the “Post Award Site Visit Walkthrough”.

7.0. WORK HOURS: The contractor shall deliver product to site and install it during regular business hours, Monday through Thursday, 8:30 am to 2:30 pm Central Standard Time (CST). The Contractor shall contact VA POC at least 14 business day prior to start work to ensure the building is ready for install. The Government recognized US holidays are: New Year’s Day, Martin Luther King, Jr. Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day. If the holiday falls on Sunday, it is observed on Monday.

8.0. INSTALLATION

8.1. The Contractor will be required to coordinate the scheduling, installation, staging and phasing or delivery and parking arrangements with the installation with the VA COR or POC. The facility does have a loading dock and there is staging area available for unloading deliveries of furniture.

8.2. Prior to installation, the Contractor/manufacturer representative shall conduct site visit(s) to become familiar with site for the accurate order of the product and check for potential installation problems. Site visits/field measurement verifications are to be scheduled with the VA Activation representative. During this time, the Contractor is responsible to gather all accurate dimensions of the physical space. Translation of these dimensions to floor plans, Auto-Cad [1/4” – 1/8”] drawings showing layouts of products, specifications, etc. are the responsibility of the Contractor. The Contractor is solely responsible to guarantee the fit of their products into the space as stated in this SOW. All discrepancies of field dimension information are the responsibility of the Contractor to rectify. The product must not be placed into production without clearance from the VA COR or POC.

biomed workbench layout autocad.dwg

8.3. All equipment shall be setup/installed within 5 business days of delivery at Central Arkansas Veterans

Healthcare System, 4300 West 7th Street, ground floor, Little Rock, AR, 72205.

8.4. Install all furniture to manufacturer’s specifications maintaining Federal, and Local safety standards.

8.5. All work shall be completed between Monday through Thursday, 8:30 am to 2:30 pm Central Standard Time

(CST).

8.6. If there is an operational conflict with installation, night or weekend installation may be required.

Government will provide a 72 hours' notice of change of installation hours.

8.7. The contractor shall provide all necessary materials, equipment, labor, supervision, and management to:

8.7.1. Coordinate pick-up.

8.7.2. Provide and place building protection.

8.7.3. Load and unload.

8.7.4. Place/install per provided floor plan in designated areas.

8.7.5. Assemble items as required.

8.7.6. Secure and store, as designated; and

8.7.7. Properly dispose of all associated packing/crating materials.

8.8. All products shall be installed by manufacturer certified installers. Installation shall be coordinated by the

Contractor with the designated VA POC.

8.9. Installation contractor must always have a professional appearance and demeanor. Laborers should be uniformly dressed, displaying either a company logo or company name badge on his or her attire. In addition, each installer will be required to display a “Visitor” ID badge that will be assigned for the duration of the installation. Installation team and adhere to CAVHS safety protocols during their entire visit.

8.10. The installation contractor is required to verify wall type and conditions to ensure proper installation hardware and tools/machinery are provided for installation. All work is to be completed in with the highest level of craftsmanship and in a safe manner and in the allotted time frame. Installation contractor team must be certified in specified product installation, experienced and knowledgeable about product, and be supervised by both the Contractor Project Manager and Installation Company Manager.

8.11. The Contractor is to maintain a clean job site during work hours and properly store materials and supplies at the end of each work- day. All dust and debris must be cleaned by the contractor daily -this includes vacuuming and damp mopping when necessary. Immediately after installation and adjustment per area/section, contractor requires to clean for all surfaces, remove marks, soil, and foreign matter. At project completion, recheck all components and perform all required additional cleaning. Cleaning equipment and supplies will be the responsibility of the contractor and will not be provided by the customer.

8.12. All packaging and waste are to be recycled and/or legally disposed of. The Contractor is required to provide own waste and cardboard dumpsters and is not permitted to use any waste disposal site on the property.

8.13. The Contractor shall remove all related shipping debris and cleanup any construction associated with delivery and installation of the specified items. Contractor shall remove all packaging from the CAVHS premises. The Contractor shall be responsible for any damage to the building that occurs due to Contractor error or neglect.

9.0. SITE CONDITIONS

9.1. There shall be no smoking on CAVHS property at any time.

9.2. Food and drink will only be allowed in designated areas (cafeteria, etc.).

9.3. Contractor shall abide by all CAVHS rules and regulation in regard to COVID-19, including but not limited to screening procedures and use of proper Person Protective Equipment (PPE) if specified.

9.4. The Contractor is completely responsible for all actions of its employees. All contractor personnel employed in the performance of this contract shall comply with all VA building regulations, policies, and guidelines while on the premises.

10.0. FINAL INSPECTION/ACCEPTANCE:

10.1. The contractor will be required to do a post-installation inspection upon project completion with the COR.

10.2. Final inspection of product is not permitted by the installing agent, even if the installing agent is employed by the vendor. The contractor and VA COR or POC are to be present for final inspection and project sign-off.

10.3. The contractor will photograph and document all damaged, deficient, defective, or mis-ordered/shipped products at the job site and submit them to the manufacturer for repair or replacement making copies for VA

POC.

10.4. Upon punch-list completion, the Contractor is to submit to the VA COR or POC a remediation plan to correct deficiencies within two (2) working days.

10.5. The contractor will correct deficiencies and punch list items within ten (10) business days after identification, unless deficiency requires fabrication of replacement parts/pieces in which the time allowance will be increased to thirty (30) calendar days for non-readily available or stock items.

10.6. Upon completion of installation and all corrected deficiencies, a receipt of completion or sign-off from VA POC will be made available.

11.0. OPERATOR TRAINING

11.1. The Contractor shall provide on-site training of the equipment to the authorized government Representative and employees.

11.2. Scheduling of operator training shall be coordinated with the authorized government representative after installation is completed.

12.0. PROTECTION OF PROPERTY:

12.1. The Contractor shall protect all items from damage. The Contractor shall take precaution against damage to the building(s), grounds and furnishings. The Contractor shall repair or replace any items related to building(s) or grounds damaged accidentally or on purpose due to actions by the Contractor.

12.2. The Contractor shall perform an inspection of the installation room with the authorized government representative prior to commencing work.

12.3. The Contractor shall provide floor protection while working in VA facilities. All material handling equipment shall have rubber wheels.

12.4. The Contractor shall communicate with the VA COR or POC to resolve all repairs beyond simple surface cleaning.

12.5. Concurrence of the VA COR or POC is required before the contractor may perform any significant repair work. In all cases, repairs shall utilize materials of the same quality, size, texture, grade, and color to match adjacent existing work.

12.6. All Contractor employees shall be escorted by VA personnel throughout the facility to ensure maximum Access to all applicable areas.

13.0. WARRANTY

12.1. The Contractor shall provide a standard manufacturer’s warranty on all parts and labor.

13.2. The warranty shall include all shipping costs associated with any warranty repair.

13.3. The contractor shall provide timely response and assistance on all warranty and service claims made by The CAVHS. Proposed manufacturer shall have local representatives within 100 miles to provide on-site Warranty service.

13.4. The Contractor shall perform a site visit for item inspection and review within 5 business days of correspondence from the CAVHS Little Rock requesting warranty or service claim assistance. An action plan shall be submitted by the Contractor for all warranty and service claims within two weeks following the initial site visit.

13.5. The Contractor shall ensure that all owner’s manuals, warranty information, assembly instructions, maintenance and care instructions, operating instructions and any other information is provided to CAVHS Little Rock upon completion of the installation.

13.6. The Contractor to provide a Warranty Booklet at completion of project encompassing maintenance guidelines for product and finishes for CAVHS Little Rock use.

14.0. PLACE OF DELIVERY: Central Arkansas Veterans Healthcare System (CAVHS, ground floor, 4300 W 7th Street, Ground floor, Little Rock, AR 72205.