Attachment 1 - Statement of Work.pdf

Statement of Work The USDA-ARS-Animal Disease Research Unit directly supports the regulatory diagnostic applications of USDA-APHIS-National Veterinary Diagnostic Laboratories (NVSL) by conducting research and analyses using the same automated platform for processing tissue samples. Animal Disease Research Unit has a requirement for an annual maintenance service contract for:

Ventana Discovery Ultra System / Roche Diagnostic – S/M # 319828

To include the following:

• Unlimited onsite service visits Monday-Friday, excluding holidays.

• 24-hour phone support for troubleshooting remotely.

• All repairs to include parts, travel, and labor to install parts at customer site.

• Preventative maintenance to include labor and preventative maintenance kits.

• 48-hour onsite response for emergency repairs Monday-Friday excluding holidays.

• Remote access for training, monitoring, and problems.

• Work shall be performed by a factory-trained representative with documentation certified by Roche Diagnostics. (Third party vendor must show proof of legal access to Roche

Diagnostics software licenses).

• Software revisions/technical service bulletins to be performed as released.

• Indicate the nature of software updates/revisions during the service period. Include when they will be implemented (for example, will revisions/updates be provided and released to NIAID, during PM visits only, upon immediate release, or on another schedule.)

Period of Performance Price:

Base Year: 09/01/2022 – 08/31/2023

Option Year 1: 09/01/2023 – 08/31/2024

Option Year 2: 09/01/2024 – 08/31/2025

Option Year 3: 09/01/2025 – 08/31/2026

Option Year 4: 09/01/2026 – 08/31/2027

Total amount: