Attachment 1 - Statement of Work.pdf

STATEMENT OF WORK

Kenneling Services

Fresno, CA

1. OBJECTIVE:

The purpose of this procurement is to secure commercial kennel facilities and services that will most effectively support the United States Customs and Border Protection (CBP) Canine Enforcement Program and the mission of the CBP.

2. SCOPE OF WORK:

As needed, the contractor(s) shall provide all of the labor, materials, supervision, and facilities necessary to satisfy the kenneling requirements of the Canine Enforcement Program, Customs & Border Protect ion for the location identified:

Fresno Yosemite International Airport 4995 Clinton Way Fresno, CA 93727

Location: The kennel shall be located within a forty (40) mile radius from the address above.

3. SPECIFIC REQUIREMENTS:

3.1 All kenneled canines must be accessible and retrievable for duty 24 hours a day, 7 days a week. Regardless of the time of day, a Canine Enforcement Officer (CEO) must be able to retrieve their assigned canine within 10 minutes of their arrival at the kennel. To meet this requirement, the contractor shall provide each CEO with the necessary means of access (e.g. keys) to independently retrieve their canines.

3.2 The contractor shall ensure that only authorized kennel personnel have access to CBP canines. Access to and contact with CBP canines by the general public and other animals including, but not limited to, privately kenneled animals is strictly prohibited at all times.

3.3 The contractor shall ensure that kennel personnel do not identify or point out to anyone the identity and location/runs of CBP canines. At any time, information about the CBP canines should not be disseminated to anyone, other than CBP CEO's.

3.4 In addition to providing suitable space for the canines, the contractor shall ensure that the kennel, access buildings, break areas, and curtilage are kept clean.

At all times, the entire kennel site shall be kept in a condition that will not pose a danger to the canines or the CEO's. The kennel site shall be kept in an acceptable sanitary condition. (See Paragraph 5 entitled Sanitation).

3.5 A Contracting Officer's Technical Representative (COTR) will be appointed to monitor contractor performance and coordinate technical and administrative matters

Solicitation 20115837 Attachment 1 with the Contracting Officer. In those areas that do not have a COTR, a technically qualified canine officer will have oversight of the kennel contract and will be responsible for all the COTR duties as stipulated in this statement of work. The COTR shall conduct a semi-annual review and will provide a brief report to the Contracting Officer after each review. The COTR may conduct additional reviews as deemed necessary. The COTR will be identified in the contract.

3.6 CBP canines are typically of the sport variety. CBP canines are working dogs.

These canines work 8 – 16 hours a day, often in high stress situations. The canines typically weigh between 50-90 pounds. Absent unique circumstances, no CBP canine will be younger than one year old. The primary purpose of CBP canines is to utilize their extensive training to locate illegal contraband before it enters the United States. Therefore, it is important for these canines to rest while they are in the kennel facility.

4. FACILITY AND RUN REQUIREMENTS:

The kennel facilities must be situated in a location that will be quiet and secure from the public. The facil ity must provide an environment conducive to the canines obtaining adequate rest. Audible and visual distractions are considered detrimental. These are extremely important requirements that are necessary in order to maximize the actual work hours of the canines, and to not diminish their effectiveness.

Regardless of the kennel type, only one canine shall be in each kennel run at any one time. Regardless of the circumstances, CBP canines cannot be placed in shipping crates or wire cages at any time.

4.1 Floor and Dog Runs: The kennel building shall be constructed with concrete foundations and subfloors. Kennel run floors will be a sealed hard, non-skid surface ( i .e . concre te or t i le is acceptable) . A l l concre te sur faces wi l l be s loped and constructed to allow for adequate drainage for f lushing stools and urine from the kennel run. Pooling of liquid is not permitted.

Other floors and pathways should be of a non-skid for adequate drainage for flushing stools and urine from the kennel surface. Toys are not permitted in the kennel runs. The only items permitted in the dog runs are the non-porous dog bed, water bucket, and feed dish.

4.2 Kennel Runs: Indoor/outdoor and outdoor kennel runs will be considered by the CBP. However, the CBP prefers indoor kennel runs as they are more secure and have less external stimuli. The indoor runs provide significantly more protection from the elements. A guil lotine-type drop door is permissible for the indoor/outdoor runs. All kennel runs shall be disinfected with veterinary approved chemicals (See Paragraph 5 on Sanitation). Each kennel run will have a minimum of twenty-four square feet, not including the sleeping area. No dimension of the kennel run shall be less than three feet.

4.3 Kennel Run Barriers: If kennel runs use a common barrier to separate adjacent runs, the barrier shall be from the floor to the chain l ink or canopy top to prevent cross contamination between runs. The barrier must consist of a solid or composite wall at least three feet six inches in height from the floor. The remainder of the barrier shall either be a solid wall or wire mesh fence fabric.

4.4 Sleeping Areas/Platforms: Kennel runs shall be equipped with either a raised sleeping platform or doghouse. Outside kennel runs shall have the dog's bedding area enclosed, preferably a doghouse. The doghouse shall have three solid sides and a top. If the facil ity has outdoor runs, the doghouse shall be positioned in the shaded side of each run. The doghouse shall be large enough to allow the dog to turn freely and provide at least two (2) inches clearance above the animal's head while in the standing position. To meet this requirement, the doghouse must have a minimum height of forty inches (40") and a minimum width of 28 inches (28").

4.5 Sleeping Areas/Platforms: Kennel runs will be equipped with either a raised sleeping platform or doghouse. Sleeping platforms shall be of non-porous materials (e.g. stainless steel, f iberglass). The platform shall be of adequate size to accommodate the dog. If the enclosed bedding area is attached to the kennel run, it wil l have two solid walls between the adjacent kennel runs with chain l ink ends. If the enclosed bedding area is separate from the kennel run it must have four solid walls with an access opening on one end. Access doors to the inside sleeping area, of an indoor/outdoor kennel run, shall be a minimum of 40" high and 28" inches wide.

4.6 Canopies and Chain Link Tops: Indoor/outdoor and outdoor kennel runs shall be covered with a canopy that will provide shade during all daylight hours. All kennel runs shall have secured chain l ink tops, to prevent the dog from jumping or climbing out.

4.7 Ventilation: All types of kennel facil it ies and kennel runs shall have fresh air either through windows, doors, or vents, or air conditioning. The minimum air temperature shall not be less than 50 degrees F. The maximum air temperature shall not be more than 90 degrees F.

4.8 Fencing and Gates: Wire mesh fence fabric wil l be uti l ized on the runs and gates. The fabric will be at least 11-gauge material for 2-inch mesh or at least 13-gauge for 1 1/4-inch mesh. Access gates to each run and sleeping area will have a positive latching system to prevent the dogs from jumping against the latch and accidentally opening the gate. Kennel facil it ies shall have double gate/doors that require the dog to go through two secure gates/doors to enter/exit the facil ity and grounds.

Security fencing shall surround all outside runs and break areas. The fence fabric shall be 11-gauge steel wire mesh chain link fence. The fabric height, from ground to top of fence, shall be between 6' and 8' at all locations. No fence will be located so that the features of land (its topography) or structures defeat its purpose by allowing passage over, around, or under the fence. The fence shall be kept in good repair at all times. The purpose of this requirement is to restrict access to the kennel from outside. As such, all fencing must meet this requirement.

4.9 Lighting: The kennel compound, kennel runs, and parking lot wil l be sufficiently l ighted to provide security and to allow for safe night time activity in removing or returning canines to their kennel runs. All accessible areas will be l it by either motion sensor tr iggered lighting or permanent l ighting.

4.10 Kennel Construction: The government will not reimburse the contractor for any construction or remodeling.

5. SANITATION:

Kennel runs and sleeping areas shall be disinfected at least every four (4) calendar days with a veterinarian approved disinfectant solution and shall be rodent and pest free. Kennel runs shall be washed and stools shall be removed from the runs as often as necessary. Stools, urine, and waste dog food shall not be allowed to remain in a run for more than one (1) hour during required staff ing hours (See Paragraph 9.4, Staffing Hours). All stools shall be removed within one (1) hour after the facility opens for business or no later than 9:00 a.m. on days when the kennel is not regularly open for business.

All chemicals shall be stored away from any food items or on the floor, capped and in the original labeled containers. Chemicals not in the original container shall be clearly marked . A l l d i s i n fec tan ts used fo r c l ean ing sha l l have t he app rova l o f t he Environmental Protection Agency or the State.

5.1 Food and Water Areas: Kennel personnel shall clean food and water utensils every day with hot soapy water. Kennel personnel shall clean utensils used in preparation of food immediately after each food preparation period. Stainless steel feed and water pans shall be used. Empty dog food bags shall be removed and disposed of in a covered container. All food shall be stored in a covered, rodent proof storage container. The area will be rodent and pest free.

The contractor shall provide a refrigerator for special diets and medications.

Medication will be properly labeled and stored in the refrigerator, if necessary.

If the water supply comes from an underground well, it must be tested and approved for human consumption (potable). The kennel shall have potable hot and cold running water. CEOs shall have 24-hour access to the potable hot and cold running water. Self-waters will not be permitted.

5.2 Health: The contractor shall ensure that the CBP canines are not kenneled in the same room with any animals that are quarantined or are under medical treatment. The kennel must have an isolation area to accommodate those animals currently under quarantine or medical treatments. The contractor wil l ensure that i l l CBP canines will be kenneled and in a different room from other ill privately boarded dogs. The kennel shall have First Aid Kits for personnel and animals. The contractor shall have writ ten procedures to educate employees on how to handle animal related injuries.

When a CBP canine requires medication, and the assigned CEO is off-duty, the CEO shall arrange with the kennel personnel to administer the CBP provided medication to the canine as prescribed.

The contractor shall observe the appearance and activity of the dogs for signs of i l lness, wounds, disease, and discontent. The contractor shall specif ically watch for signs of injury or other changes in the canines' physical condit ion.

In the event a CBP owned animal is injured or becomes i l l , the contractor wil l contact the canine supervisor immediately upon determining the canine is injured or i l l . During the required staffing hours (See Paragraph 8.4, Staff ing Hours), this contact shall be made within one hour of determining that the canine is injured or i l l . I f he/she is unavailable, contact the COTR or the CEO. If i t is an emergency, and a canine supervisor cannot be contacted, the contractor wil l take the i l l or injured canine to the pre-designated veterinarian. The name and contact information of the authorized veterinarian wil l be provided by the CBP after contract award.

The contact names, t i t les, and phone numbers of al l canine personnel wil l be provided after contract award.

In the unlikely event a CBP canine passes away, CBP personnel wil l take possession of the dog and dispose of the remains at an off-site location.

No CBP canine shall be buried or disposed of by kennel personnel.

5.3 Bathing: The CEOs wi l l be responsible for bathing their own canine(s). The contractor's facility shall have a bathing utility available to bathe the canines. CBP will coordinate bathing of all canines to fit the contractor's bathing routine.

5.4 Debris: The compound area where the kennels are located shall be free of all refuse, garbage, trash, and debris. Seeded areas within the compound shall be mowed/chopped and kept free of brush and tall vegetation that could pose a health hazard to the dogs, handlers, or other individuals entering the premises.

5.5 Flea and Tick Prevention: The kennel and surrounding areas shall be treated to prevent infestation of fleas and ticks. These areas shall be treated on a semi-annual basis, at a minimum.

5.6 Break Areas: When CBP canines are in the break areas, the area shall be kept free of all toys, e.g. tennis balls.

When a CBP canine breaks, there shal l be only one dog per "break area.” No privately boarded canine shall break at the same time in the same area as CBP canines. Break areas shal l be kept c lean. Stools and waste shal l be removed promptly.

6. FOOD:

The contractor shall provide all food, supplies, and equipment necessary to perform the services. This includes items such as stainless steel feed and water pans, c lean ing suppl ies and equ ipment , d is in fec tants e tc . The amount sha l l be the suggested label serving size provided by the food manufacturer unless special rations are approved by the COTR. The acceptable range for the key nutritional factors are:

Energy density 4.0 to 5.5 kcal ME/g DM Fat 15 to 40 % fat DM or 30 to 65% of calories from fat Soluble carbohydrate 39 to 55% NFE DM or 20 to 50% of calories from NFE

Protein 22 to 32% protein DM or 18 to 25% of calories from protein Digestibility DM digestibility >80%

Once a standard, approved brand of dog food is established, any change must be approved in advance by the COTR. Special rations for dietary or medical purposes must also be approved in advance by the COTR.

6.1 Additives: A majority of commercial dog foods does not contain medication to prevent heartworm or hookworm infections. The kennel will administer government provided heartworm and hookworm medication to the dogs on a semi-annual basis.

7. FEEDING:

The kennel personnel shall be responsible for feeding the dog(s) once a day according to the following schedules. All CBP canines, at the kennel at 7:00 a.m., shall be fed at 7:00 a.m. The remaining canines will be fed at 3:00 p.m. The CBP canines shall not be fed more than once a day. The only exception would be those canines under a veterinarian's care and at his direction.

Kennel personnel feeding the dog shall complete the Food & Stool Chart on a daily basis. The assigned CEO has the responsibil ity and is accountable to ensure the Food & Stool Chart is completed each day. The Chart will be provided separately by the COTR after contract award.

8. VETERINARY SERVICES:

In the event that a CBP canine becomes ill, the contractor shall contact CBP employees in the following order: Canine Supervisor, COTR, CEO, and designated veterinarian (See Paragraph 5.2 Health). Contact information for the designated veter inar ian wi l l be provided upon contract award. Should medical treatment be necessary, the contractor assumes all l iability for the canine and any charges that are incurred as a result of not contacting the appropriate government officials listed in this paragraph.

9. GENERAL REQUIREMENTS:

9.1 Protection: The contractor shall have a plan for emergency procedures.

A copy of the local fire evacuation plan shall be posted in the kennel. The contractor wil l provide fire extinguishers on site to extinguish common construction materials and/or electrical fires. The contractor will ensure that the fire extinguishers are inspected and maintained in accordance with the local/state/federal fire regulations. The contractor shal l have bus iness insurance as requi red by the appropr ia te s ta te and loca l governments and munic ipa l i t ies .

The COTR shall make periodic unannounced inspections. The contractor must be certif ied to provide kenneling services, i f required, by the appropriate local and state government municipalit ies.

9.2 Escaped Dog Plan: The contractor shall have a written plan for handling the "escaped dog" scenario. The plan shall define what steps are taken to noti fy the owner, advertise in local publications, etc.

9.3 Personnel: I f required by the state, the kennel manager must be certi f ied to manage a kennel facility. If the kennel manager is replaced, the contractor will provide notification to the COTR immediately.

9.4 Staffing Hours: The kennel facility shall be staffed continuously, on site, by at least one employee, between the hours of 6:00 a.m. and 7:00 p.m., seven days a week. These hours are the active dog hours for the CBP canines. This presence will ensure tha t the requ i rements fo r i l l can ines (Paragraph 5 .2 Hea l th ) and the requirements for stool removal (Paragraph 4 Sanitation) will be met during these active dog hours.

9.5 Access: All canine officers will require twenty-four (24) hour access to the portion of the kennel facility used to kennel the CBP canines. CEOs must be able to retrieve their assigned canine wi thin 10 minutes of their arr ival at the kennel . Under no circumstances should a member of the public, or any other unauthorized person, have access to the CBP canines. If key type door locks or padlocks are used for after hour's security, the contractor will provide a key (or sets of keys, as appropriate) to each assigned Canine Enforcement Officer. All entry/exit points will be locked after hours or when unattended. All dog runs shall be secured. Kennels shall have double gates/doors to enter/exit the facility and grounds

9.6 Record Keeping: The contractor will keep a record of all CBP canines kenneled at the facility during each 30-day/monthly billing cycle.

9.7 Invoice: The invoice clause is in Federal Acquisition Regulation (FAR) 52.247.28, Contractor's Invoices. In addition to the requirements of the clause, you are required to submit an invoice to the COTR for approval at the end of each month. The following information should be included in each invoice:

Vendor name and address, purchase order, number, invoice number invoice date, period of service, and grand total of all items

10 PARKING:

The contractor shall have available parking spaces, on facility grounds, to accommodate government owned vehicles of CBP personnel who are on duty or who are working with the dogs. Sufficient parking and a safe, lighted area to load and unload dogs are required (See Paragraph 4.9 Lighting). Twenty-four hour access to the parking area is required.

10.1 Parking Spaces: All parking spaces should measure, at a minimum, nine (9) feet wide by twenty (20) feet in length. If parallel parking spaces are provided, the lanes between the lane-side parking spaces and either a structure or other parallel parking spaces, shall be a minimum of eight (8) feet wide. If diagonal parking spaces are provided, the lane should be a minimum of fifteen (15) feet wide. These lane widths will allow for maneuvering and traffic.

11. LOCATION:

The kennel shall be located within a 40-mile radius from the work site and shall be located within the United States.

12. PERIOD OF PERFORMANCE:

The period of performance shall be as follows:

Base: June 1, 2020 – May 31, 2021 Option Year 1: June 1, 2021 – May 31, 2022 Option Year 2: June 1, 2022 – May 31, 2023 Option Year 3: June 1, 2023 – May 31, 2024 Option Year 4: June 1, 2024 – May 31, 2025

13. SPECIAL CONSIDERATIONS

13.1 Changes to the SOW: No changes to this SOW or cost shall be incurred without prior approval of the Contracting Officer (CO) and coordinated by the Contracting Officer’s Representative (COR). The CO is the only individual with the authority to amend this contract. Any changes or cost increases will not take effect until the CO executes a written modification.

Only the CO has the authority to represent the Government in cases where the task order requires a change in the terms and conditions, delivery schedule, scope of work and/or price of the products and/or services under this task order.

13.2 Travel: Travel is not required to support the tasks identified in the SOW.

13.3 Points of Contact: Questions and concerns regarding this purchase request shall be directed to the Points of Contact (POC) as designated below.

Canine Supervisor:

TBD at time of award

COR:

TBD at time of award

Canine Enforcement Officer:

TBD at time of Award

Contracting Office

Name: Matthew Redman Division/Department: Border Enforcement Contacting Division – Pacific Title: Contract Specialist

Phone: 520-407-2814 Email: Matthew.P.Redman@CBP.DHS.Gov

Name: Kirk W. Hunt Division/Department: Border Enforcement Contacting Division – Pacific Title: Contracting Officer Phone: 520-407-2811 Email: Kirk.W.Hunt@CBP.DHS.Gov

Solicitation 20115837 Attachment 1 mailto:Matthew.P.Redman@CBP.DHS.Gov