Attachment 1- Statement of Work.pdf

12444122R0002 Attachment 1

STATEMENT OF WORK

100 – GENERAL SCOPE

Except for items listed under the Government Furnished Property, the contractor shall furnish all labor, supplies, materials, equipment, transportation, incidentals, and supervision necessary to perform janitorial services at the Francis Marion Ranger District at 2967 Steed Creek Road, Huger, SC in accordance with the terms, specifications, and provisions of this contract. Cleaning supplies used for this contract will be in accordance with the Sustainable Acquisition Policy

(FAR 23.1) and shall comply with the most recent guidance from the Centers for Disease Control at https://www.cdc.gov/coronavirus/2019-ncov/community/disinfecting-building-facility.html.

Contractors interested in this project must have a business office within a 50-mile radius of the work site.

110 - GENERAL REQUIREMENTS

A. Janitorial Supplies: Cleaning materials used shall be a product specifically manufactured for the surface to be cleaned.

B. Cleaning and Disinfecting: The contractor shall clean all visible dirty surfaces using general detergents or cleaning products compatible with the surface materials being cleaned and in accordance with directions provided by the product manufacturer. Cleaning shall be accomplished per the current CDC guidelines for cleaning a facility (see link below).

The contractor shall wipe down all solid, high-contact surfaces using a disinfectant from the

EPA-registered list of products identified as effective against Novel Coronavirus SARS-

CoV-2 (see link below) or other product containing the same active ingredient(s) at the same or greater concentration than those on the list. Contractor shall use the product in accordance with directions provided by the manufacturer. Examples of solid, high contact surfaces include but are not limited to handrails, doorknobs, light switches, countertops, water faucets and handles, work surfaces, sinks, toilets and shower control handles or buttons, restroom stalls, toilet paper and other paper dispensers, door handles and push plates, and water cooler and drinking fountain controls. Disinfected surfaces should be allowed to air dry.

CDC cleaning guidelines: https://www.cdc.gov/coronavirus/2019-ncov/community/disinfecting-building-facility.html

EPA list of disinfectants: https://www.epa.gov/pesticide-registration/list-n-disinfectants-use-against-sars-cov-2

If a facility has had a suspected case or a confirmed case of COVID-19, then the current detailed guidelines from CDC must be followed to ensure a thorough and comprehensive disinfection and sanitization has been accomplished. https://www.cdc.gov/coronavirus/2019-ncov/community/disinfecting-building-facility.html https://www.cdc.gov/coronavirus/2019-ncov/community/disinfecting-building-facility.html https://www.cdc.gov/coronavirus/2019-ncov/community/disinfecting-building-facility.html https://www.epa.gov/pesticide-registration/list-n-disinfectants-use-against-sars-cov-2 https://www.epa.gov/pesticide-registration/list-n-disinfectants-use-against-sars-cov-2

C. Repairs: Contractor shall be responsible for damage (caused by the negligence of the

Contractor or Contractor's employees) to buildings, fixtures, equipment and materials in connection with performance of this contract.

D. Safety and Accident Protection: The Contractor shall comply with all applicable Federal, State, and local laws, ordinances, and regulations governing safety, health, and sanitation, and shall provide all safeguards, safety devices, and protective equipment, and shall take any other needed actions, on his own responsibility that are reasonably necessary to protect the life and health of employees on the job and the safety of the public, and to protect property in connection with the performance of the work covered by the contract.

E. Contractor Conduct: The contractor shall be personally responsible for any breakage that occurs as a result of his/her employee’s conduct while performing cleaning activities. If cleaning is done after regular business hours, contractor shall keep all keys/security codes secure, and buildings will be only accessible to contractor or his/her employees. Contractor will maintain the security of all the facilities at all times and will ensure that facilities are properly secured after each work shift. The Contractor or Contractor Designated Supervisor shall be available at all times when the work is in progress to receive notices, reports, or requests from the COR.

120 - DEFINITIONS TECHNICAL. As used throughout this contract, the following terms shall have the meaning set forth below.

a. Safe - A condition free of hazards and not having a potential for personal injury or harm.

b. Clean - Free of impurities or foreign matter not normally a part of the original component and if necessary, eliminating objectionable odors.

c. Sanitary - Promoting healthful conditions by the elimination of dirt, agents of disease or infection through ventilation, cleaning with disinfectants, or disposal of wastes.

d. Scrub - The use of brushes, stiff bristle type, with soap and clean water or other approved cleaning materials to produce a clean surface.

e. Disinfect - Cleaning in order to destroy any harmful microorganisms by application of an approved chemical agent.

f. Sustainable products - Products that are energy-efficient, water-efficient, biobased, environmentally preferable, non-ozone depleting, and products made with recovered material.

g. Contracting Officer (CO). The Contracting Officer is the person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.

The term includes certain authorized representatives of the Contracting Officer acting within the limits of their authority as delegated by the Contracting Officer.

h. Contracting Officer's Representative (COR). A foreman or superintendent assigned by the

Contracting Officer to oversee adherence and completion of the requirements within the contract.

i. Contractor. The term Contractor as used herein refers to both the prime Contractor and any subcontractors. The prime Contractor shall ensure that his/her subcontractors comply with the provisions of this contract.

j. Frequency of Service.

1. Monthly. Services performed once every standard calendar month during business hours

(i.e. 12 services).

2. Weekly. Services performed once each standard calendar week during business hours (i.e.

52 services).

3. Bi-weekly. Services performed twice each standard calendar week during business hours

(i.e. 104 services).

4. Bi-Annually. Services performed twice each year during business hours (i.e. 2 services)

130 – GOVERNMENT-FURNISHED PROPERTY

The government shall make available to the contractor the Government-furnished property described in this contract. The contractor shall be liable for all loss or damage of such delivered

Government-Furnished Property until completion and final acceptance of work required under this contract. If the Government fails to make timely delivery of such Government-Furnished

Property suitable for its intended use and upon written request from the contractor, the

Contracting Officer shall make an equitable adjustment of contract delivery of performance dates or contract price, or both, pursuant to the “changes” clause of the FAR 52.212-4(c).

The Forest Service shall furnish the following:

1) All restroom paper products

2) Hand soap

3) Trashcan liners

140 – DESCRIPTION AND LOCATION

C-3 – GENERAL: This contract covers only the Francis Marion Ranger District in Huger, SC. It includes janitorial services to one (1) building that is 9,400 internal square footage. (Majority of areas are carpeted accept the restrooms, which are ceramic tile and the kitchen area, which has vinyl flooring – see Appendix B on page 11 of this document)

200 – TECHNICAL SPECIFICATIONS

210 – BIOBASED/BIOPREFERRED PRODUCTS

The Contractor shall utilize the percentage of sustainable materials for this contract as proposed on their proposal. The biobased supplies and materials shall be of a type and quality that conform to applicable federal specifications and standards. All supplies and materials to be used in the performance of work described herein are subject to the approval of the Contracting

Officer Representative (COR). The following biobased products may be used in this contract

(this list is not all inclusive): all-purpose cleaners, degreasers/cleaners, deodorizers, floor finishers, disinfectant sanitizers, glass cleaners, and bathroom cleaners). USDA’s BioPreferred program can be found at www.biopreferred.gov.

215 - MANDATORY SOURCES OF SUPPLY OR SERVICE REQUIREMENT

Certain supplies to be provided under this contract must use mandatory sources (FAR 52.208-9).

One of the mandatory sources for Bio-Based and Bio-Preferred products can be found at the

GSA Bio-Preferred website: www.gsa.gov/portal/content/105368.

220 – WORK SCHEDULE

All work, except stripping and waxing as well as carpet cleaning, will be done during normal working hours (8 A.M. – 4:30 P.M., Contractor will arrange with COR afterhours times to these required cleanings). Federal buildings will be closed during federal holidays.

Federal holidays:

New Year’s Day - 1 January

Martin Luther King Day - 3rd Monday in January

Washington’s Birthday - 3rd Monday in February

Memorial Day - last Monday in May

Independence Day - 4 July

Labor Day - 1st Monday in September

Columbus Day - 2nd Monday in October

Veteran’s Day - 11 November

Thanksgiving Day - 4th Thursday in November

Christmas Day - 25 December

If these holidays fall on Saturday, the preceding Friday will be observed. If these holidays fall on Sunday, the following Monday will be observed. If a holiday falls on a scheduled service day, the Contractor will be responsible for rescheduling services for the first day post the holiday observance.

http://www.biopreferred.gov/ http://www.gsa.gov/portal/content/105368

Facility Closures. Work scheduled but not accomplished because of facility closure due to weather, or actual alert, will be accomplished as soon as possible after reopening the facility.

Schedules. The contractor shall submit an annual schedule for services to the Contract Officer

(CO) for approval at the pre-performance conference, identifying areas in numerical order, and approximate time cleaning will occur. The contractor shall be allowed 30 days to adjust work schedules based on inspections, use, traffic, special requirements identified in PWS, and minimum frequencies of changes as discussed in writing with the COR, as appropriate. This second work schedule shall be submitted to the CO for approval within 10 days after the first contract month period and shall be known as the Daily Cleaning Frequency Schedule (DCFS).

The contractor shall provide the DCFS to the CO and not deviate from the approved schedule without prior approval from the CO or COR. Any permanent changes to the DCFS must be submitted 10 days before implementation and receive CO approval before the Government will allow the proposed changes. The COR’s contact information will be provided to the Contractor at the pre-performance meeting.

Cleaning Schedule. See Appendix A for cleaning schedule. Appendix A takes precedence if there appears to be a conflict elsewhere in the Statement of Work. Appendix A can be found on page 10 of this document.

1) Weekly Cleaning Schedule. As per Appendix A, weekly cleaning schedule will apply to all entrances, reception area, hallways, offices, conference room, restrooms, kitchen, and common areas. Dust horizontal surfaces of desks, credenza's, tables, filing cabinets, etc.

2) Monthly Cleaning Schedule, as per Appendix A.

a) Will apply to dusting all vertical surfaces of office furniture, including desks, tables, chairs, file cabinets, etc.

b) High dusting of air vents, tops of doors, doorframes, ceiling corners, and edge, window blinds etc.

c) Wipe clean all telephone receivers and dust the bases.

d) Polish office furniture, desks, shelves with furniture polish/cleaner.

225 – FLOOR MAINTENANCE

General: For all operations where furniture and equipment must be moved, no chairs, wastepaper baskets or other similar items shall be stacked on desks, tables or windowsills. Upon completion of work, all furniture and equipment must be returned to its original position.

Baseboards, walls, stair risers, furniture and equipment shall not be splashed, disfigured or damaged during these operations.

All tools and equipment shall be neatly stored in the assigned storage areas. All waxed surfaces must be maintained so as to provide safe anti-slip walking conditions.

Sweeping and Damp Mopping: After sweeping and damp mopping operations, all floors shall be clean and free of dirt streaks; no dirt shall be left in corners, behind doors, or stair landing treads. Entrances and other assigned areas shall be swept clean of all dirt and trash. No dirt shall be left where sweepings were picked up. There shall be no dirt, trash or foreign matter under desks, tables, or chairs.

Wet Mopping and Scrubbing: The floors shall be thoroughly swept to remove visible dirt and debris; remove wads of gum, tar and similar substances from the floor surface. On completion of the mopping and scrubbing, the floors shall be clean and free of dirt, water streaks, mop marks, string, etc.; properly rinsed, and dry-mopped to present an overall appearance of cleanliness. All surfaces shall be dry and corners and cracks clean after the wet mopping or scrubbing. When scrubbing is designated, it shall be performed by machine or by hand with a brush.

Floor Finishing: The job of floor finishing includes the cleaning and applying of finish to vinyl, linoleum, and ceramic tile floor surfaces.

Sweeping: Sweep floors thoroughly. Remove all gum and adhesive materials.

Stripping: Remove all old finish or wax from floors, using a concentrated solution of a liquid cleaner. Cleaner is to be applied with a mop and scrubbed with an electrical polishing machine with scrub brush or a medium grade scrubbing pad. Extremely stubborn spots, gum, rust, burns, etc., shall be removed by hand with a scouring pad dipped in the cleaning solution. Corners and other areas that the polishing machine cannot reach shall be scrubbed and thoroughly cleaned by hand. Care shall be exercised so that baseboards, walls, and furniture shall not be splashed or marred. Cleaning solution shall be taken up with a mop or a water pickup and the floor rinsed twice with clean water to remove all traces of cleaning solution. Do not use excessive amounts of water; use only enough water as required for good rinsing. The Contracting Officer’s

Representative shall be notified at least one (1) day prior to and after completion of all waxing.

Finishing: Apply a minimum of two coats of floor finish, allowing sufficient drying time between each coat. The last coat only should be applied up to but not touching the baseboard.

All other coats should be applied to within four inches of the baseboard.

NOTE: Should there be more than eight hours delay before applying finish after the floor has been cleaned or between coats, the areas must again be cleaned to remove surface dirt and scuff marks before applying finish.

Periodic Spray Buffing: Sweep floor thoroughly. Use a damp mop to remove any spillages.

Spray buff floor, using floor polishing machine, synthetic fiber pad and spray equipment containing 50% water and 50% floor finish of the same type as on the floor.

Miscellaneous (as applicable):

Carpet: After each thorough vacuuming, all carpet shall be clean, free from dust balls, dirt and other debris.

Ceramic Tile Flooring: (Restrooms): Two-step process – (1) vacuum total floor area. (2) Mop with solution approved by COR.

Toilets: Special attention shall be given to floors and walls around urinals and commodes for elimination of odors and stains and to provide a uniformly clean appearance throughout.

Drinking fountains: Thoroughly clean and sanitize all nozzles, drain plates, and excess flow receptor. Remove all standing liquids, keep free of trash, ink, coffee grounds, stains, etc., and nozzles and drains free from encrustation.

Outside Entrance Area: Large trash cans should be emptied at least bi-monthly or when needed.

Trash should be disposed of in the provided dumpster.

230 - DUSTING

Dust shall be removed directly from the areas on which it lays by the most effective means – appropriately treated dusting cloths, vacuum tools, etc. The following conditions shall exist after the completion of each dusting task:

There shall be no dust streaks.

Corners, crevices, molding, and ledges shall be free of all dust.

There shall be no oils, spots, or smudges on dusted surfaces caused by dusting tools.

235 – DAMP WASHING

This task consists of using a clean damp cloth or sponge to remove all dirt, spots, streaks, and smudges from walls, glass, and other specified surfaces and then drying to provide a polished appearance. The wetting solution shall contain an appropriate cleaning agent. When damp wiping in toilet areas, a multi-purpose (disinfectant-deodorizer) cleaner shall be used.

240 – BRIGHT METAL POLISHING

Bright metal polishing may be performed by damp-wiping with a suitable cloth if a polished appearance is obtained. However, if a polished appearance cannot be produced, the Contracting

Officer’s Representative shall be contacted for direction as to the use of an appropriate metal polish.

245 – GLASS CLEANING

After each washing operation, all glass shall be clean and free of dirt, grime, streaks, excessive moisture and cloudiness.

Window sashes, sills, woodwork about interior glass and other surroundings shall be thoroughly wiped free of drippings and other watermarks.

Cleaners shall use pads to protect windowsills when standing on or placing cleaning materials on them. All such pads and/or cloths necessary to protect Government property shall be furnished by the contractor.

Windows which require cleaning on both sides will have the inside and outside cleaning performed on the same day.

250 – PORCELAIN WARE CLEANING

Porcelain fixtures (washbasins, urinals, toilets, etc.) shall be disinfected, clean, and bright; with no dust, spots, stains, rust, green mold, encrustation, or excess moisture.

Walls and floors adjacent to fixtures shall be free of spots, drippings, and watermarks.

255 – SPOT CLEANING

Following this cleaning operation, smudges, marks, or spots shall have been removed from the designated areas without causing unsightly discoloration.

260 – TOILET CLEANING AND SERVICING

Toilet cleaning shall consist of emptying trash receptacles and replace with plastic liner, sweeping floors, damp wiping towel dispensers, towel trash receptacles, mirrors, and doors, cleaning washbasins, water closets, showers and urinals; and mop entire floor area with a disinfectant. It also shall include checking and replenishing towels, toilet tissue, and soap dispensers. Wall surfaces and stall partitions are to be spot wiped on each day of service. Toilet servicing is defined as checking and filling dispenser for towels, toilet tissues and soap. Wash toilet seats, check under lips of bowls and urinals and shower stalls for scale deposits, and clean and disinfect thoroughly. Dilution of liquid hand soap product is not allowed.

Tile grout (floors and walls) are to be scrubbed, mechanical or hand, in order to clean grout.

Solution will be provided by contractor and approved by Contracting Officer’s Representative

(COR).

Door handles, partition handles, and light switches are to be disinfected at each scheduled cleaning.

Restroom Supplies. Contractor shall ensure restrooms are stocked sufficiently so any provided supplies including toilet tissue, paper towels, and hand soap do not run out. Supplies shall be stored in designated areas provided by COR. Extra paper supplies may only be left out at the discretion of the COR.

270 – MISCELLANEOUS

Other tasks shall be performed as indicated (see Appendix A on page 10 of this document)

1) CARPET

• Deep Cleaning

• Extraction

2) HARD SURFACE FLOORS

• Top Scrub and Refinish

• Strip. Wax, Buff

Contractor will ensure that their vacuum cleaner and buffers are in working order at all times.

Wet mop head will be replaced every three months. Wet mop head will be washed out and hung up to dry daily on outside facilities provided by the District Office.

Contractor will insure adequately trained personnel are available to take over for periods of absence due to vacation and sick leave.

Waste baskets will be emptied twice a week and wiped clean if needed.

Outside trash dumpster doors shall be closed after use. Any debris dropped between building and dumpsters shall be picked up by Contractor Personnel.

Report fire hazards, conditions, and items in need of repair to the Facility Manager.

Turn in lost and found articles to the COR noting where and when found.

The Contractor shall notify the COR of any conditions that may interrupt or delay performance under this Statement of Work such as locked offices/facilities, occupied rooms, adverse weather condition, and/or any other conditions. Refusal of entry by tenant shall be documented and excuses Contractor from servicing that area for that cleaning cycle only. Repeated refusal should be brought to the attention of Facility Manager.

The Contractor shall display the appropriate caution signs when cleaning floors or any other surface that might pose a risk to injury for any personnel that are present.

No smoking by Service Personnel.

Service personnel are not to use any telephone in offices. Contact COR or the Support Services

Supervisor for authorized telephone use. Their use of their personal cell phones while on the premises will kept to a minimum.

300 – INSPECTION AND ACCEPTANCE

Inspection of work performed under this contract will be made by the Contracting Officer’s

Representative (COR) or the designated inspector as the work progresses at such intervals as are necessary to ensure compliance with the contract specifications and provisions. Upon completion of the work, the COR shall make an overall inspection of the work completed. If the work is not accepted by the COR, the contractor shall complete any remedial work required for acceptance.

400 – PAYMENT

Payment will be made monthly in arrears for work satisfactorily completed upon receipt of an invoice via the Invoice Processing Platform (IPP) located at www.ipp.gov. If you have an existing IPP username and password from any federal agency that uses IPP, you may use them to invoice for this contract; log on and search for this contract number. If you have never had an

IPP username or password, upon signing this contract, USDA will email your username and the

Department of Treasury will email your password.

Final payment will be withheld until contractor removes equipment and returns all Forest Service provided equipment and material. All payments are NET 30 days; invoices will be paid to the contractor’s financial institution the 30th day after the designated billing office received a proper invoice.

APPENDIX A – Custodial Service Workload Standards

CUSTODIAL SERVICES WORKLOAD STANDARDS

Francis Marion Ranger District Office Admin Building and Entry Way at Front Entrance

SWEEP FLOORS 2 x Week

MOP FLOORS 2 x Week

BUFF FLOORS 4 x Year

SCRUB/STRIP FLOORS AND RECOAT 2 x Year or as needed

VACUUM CARPET 2 x Week

SHAMPOO CARPET 2 x Year

CLEAN WALK-OFF MATS 2 x Week

TRASH COLLECTION/REMOVAL 2 x Week

REST ROOMS (All tasks/services) 2 x Week

- RESUPPLY REST ROOMS 2 x Week

- CLEAN WALLS/PARTITIONS 2 x Week

- SWEEP/DAMP MOP FLOORS 2 x Week

- CLEAN/DISINFECT REST ROOMS 2 x Week

- DESCALE TOILETS & URINALS 2 x Week

- REMOVE TRASH 2 x Week

CLEAN DRINKING FOUNTAINS 2 x Week

KITCHEN (All tasks/services) 2 x Week

-KITCHEN FLOORS 2 x Week

-TABLES AND CHAIRS 2 x Week

-SINK 2 x Week http://www.ipp.gov/

-MICROWAVE 2 x Week

CONFERENCE ROOMS 2 x Week

-DISINFECT TABLETOPS 2 x Week

CLEAN INTERIOR WINDOWS As needed/but no less than once a month

DUST SURFACES, DISPLAYS, AND

COUNTERS

2 x Week

KITCHEN AREA (FLOORS,

APPLIANCES, AND ALL SURFACES)

2 x Week

FRONT ENTRANCE (outside) 2 x Week

-EMPTY TRASH CANS AND REPLACE

LINERS/PICK UP TRASH

2 x Week

APPENDIX B - Estimated Square Footages

Address: 2967 Steed Creek RD, Huger, SC 29450

Main Office Building

Description Restrooms

(Tile)

Carpet

Areas

Vinyl

Kitchen Total SF

Clean 2 offices, 3 conference rooms, kitchen lobby, 4 restrooms, front lobby and 23 cubicles

321 SF 8,926 SF 153 SF 9,400 SF

TOTAL: 9,400 SF

* See Attachment 2 - Building Floor Plan