Attachment 1 - Statement of Work.pdf

SECTION C - DESCRIPTION / SPECIFICATIONS / STATEMENT OF WORK

SCOPE OF CONTRACT

C.1.1 Description & Location of Work - The Contractor shall provide all labor and equipment necessary to provide janitorial services for the Wayne National Forest Ironton Ranger District office building at 6518 State Route 93, Pedro, OH, 45659 and at Warehouse #1 located off County Road 29 in the Vesuvius Recreation Area (approx. 1 mile from the above address).

C.1.2 Contract Employees

C.1.2.1 The Contractor shall prohibit their employees from opening desk drawers or cabinets, or using telephones or office equipment provided for Official Government Use.

C.1.2.2 The Contractor or Contractor's designated supervisor shall be available at all times when the contract work is in progress to receive notices, reports, or requests from the Contracting Officers Representative (COR) or Contracting Officer (CO).

C.2.0 CLEANING SCHEDULE

C.2.1 Holidays: Holidays are excluded unless prior approval has been secured from the COR/CO. Holidays include: New Years Day, Martin Luther King Day, Washington's Birthday, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day.

C.2.2 Services: Daily (Monday,Wednesday,Friday) at the District office prior to 8:00 am or after 4:30 pm.

Monday, Wednesday, Friday at Warehouse #1 (Restroom and Break Area) prior to 8:00 am or after 4:30 pm.

C.4.0 MISCELLANEOUS REQUIREMENTS

C.4.1 Security

SECURITY REQUIREMENTS - At the time of award, the contractor shall submit to the COR a list of names of their employees who will have access to the buildings for performance of contract work. If the COR finds an employee unsuitable for their assigned duties, the contractor shall be advised immediately that such employee cannot continue to work under the contract at these facilities. If contractor adds personnel, they shall notify the COR with the name of employee who will be performing the work.

Security Code/Door/Gate Access - The contractor shall ensure the security codes, door keys, and security gate access provided to them by the Government are not used by unauthorized personnel and only used for official contract duties.

C.4.2 Miscellaneous Requirements

The Contractor shall perform the following in conjunction with regular contract specifications each day worked:

a. Report fires and hazardous conditions either in person or by phone.

b. Lights shall be used only in areas at the time work is actually being performed. Ensure that all lights are turned off upon completion of cleaning the area.

c. Turn in items found to lost and found box located at reception desk or to the COR.

d. Check all gates and doors to be sure they are secure before leaving for the evening. Report any unusual traffic in parking lots to the COR.

e. Water faucets or valves shall be turned off after the required usage has been accomplished.

f. Mechanical equipment controls for heating, ventilation, and air-conditioning system will not be adjusted by cleaning crew workers.

The Contractor shall perform the following services to provide for the safety and protection of property and building personnel against injury, molestation, loss and/or damage from any preventable cause, including, but not limited to: fire, theft, sabotage, etc.

a. Protect Government buildings, and property (inside and out) against unauthorized access, loss, or damage. AT NO TIME shall the contractor or their staff allow entry to the buildings by anyone other than employees of the janitorial company and Forest Service employees who have official identification.

b. Establish a system for custodial force personnel to report potentially hazardous conditions and broken or slippery floor surfaces, etc.

c. Prepare reports of accidents and fires and submit to the COR; maintain and make available all records in connection with protection activities.

d. In the event of emergency or unusual occurrences adversely affecting the interest of the Government, immediately notify the COR/CO or call 911.

C.6.0 Janitorial Description, Performance Measurement and Schedule

Requirement Tasks & Critical Subtasks

Quality Standards Acceptable Quality Level

Means of Measurement

High Dusting High Dusting/Cleaning ten (10) feet or more above floor level.

Frequency: EACH

CLEANING

All surfaces shall be clean and free of dust and smudges.

Includes air supply and return grilles, light fixture lenses/shields.

6+ missed occurrences, per quarter, of any combination of tasks/subtasks under “Space Cleaning” will be considered Unsatisfactory Contract Performance.

-Periodic monthly inspections by

COR.

-Validated customer complaints.

Low Dusting Low Dusting/Cleaning up to ten (10) feet above floor level.

Frequency: EACH

CLEANING

All furniture, walls, partitions, doors, radiators, equipment, hand railings, baseboards, grilles, horizontal edges, mirrors, frames, and sills shall be free of dust and smudges.

Remove dust from window blinds on both sides.

6+ missed occurrences, per quarter, of any combination of tasks/subtasks under “Space Cleaning” will be considered Unsatisfactory Contract Performance.

-Periodic monthly inspections by

COR.

-Validated customer complaints.

Space Cleaning Sweeping and Mopping

Frequency: EACH

CLEANING

Concrete, tile, wood, and resilient flooring shall be free of all dirt, dust, streaks, smears, stains, and debris.

Cleaning of all floors shall be performed in accordance with manufacturers recommendations and industry standards.

6+ missed occurrences, per quarter, of any combination of tasks/subtasks under “Space Cleaning” will be considered Unsatisfactory Contract Performance.

-Periodic monthly inspections by

COR.

-Validated customer complaints.

Carpet and Rug Cleaning

Spot cleaning carpets as needed and cleaning inside and outside rugs Daily.

Frequency: EACH

CLEANING

District Office Location Only

Carpeted areas and rugs shall be free of all dirt and debris. All tears, burns, or raveling shall be reported to the COR.

Cleaning of carpets/rugs shall be performed in accordance with manufacturers recommendations and industry standards. Spot cleaning carpets as needed.

6+ missed occurrences, per quarter, of any combination of tasks/subtasks under “Space Cleaning” will be considered Unsatisfactory Contract Performance.

-Periodic monthly inspections by

COR.

-Validated customer complaints.

Subtasks

Quality Standards Acceptable Quality Level

Means of Measurement

Waste and Recycle

Empty waste containers and recycle bins.

Frequency: EACH

CLEANING

All waste containers and recycle bins shall be emptied, cleaned and free of waste and odors. Boxes, cans, bottles and other items placed adjacent to waste containers and marked “Trash” shall also be removed and disposed.

All filled and tied trash bags shall be placed in the dumpster at the North end of the facility each cleaning.

All filled and tied recycle bags shall be placed in the dumpster at the South end of the facility each cleaning.

6+ missed occurrences, per quarter, of any combination of tasks/subtasks under “Space Cleaning” will be considered Unsatisfactory Contract Performance.

-Periodic monthly inspections by

COR.

-Validated customer complaints.

Foyers and Porches

Cleaning Walk-Off mats, sweeping foyers and porch areas. (inside and outside)

Frequency: EACH

CLEANING

District Office Location Only

Walk-Off mats shall be cleaned of debris and returned to their original location afterwards.

Contractors shall report, in writing, to the COR all walk-off mats that are worn out to the point of being ineffective.

6+ missed occurrences, per quarter, of any combination of tasks/subtasks under “Space Cleaning” will be considered Unsatisfactory Contract Performance.

-Periodic monthly inspections by

COR.

-Validated customer complaints.

Lunchroom and Drinking Fountains

Cleaning lunchroom and drinking fountains.

Frequency: EACH

CLEANING

Tabletops and counters shall be kept clean from food and food related items. Exterior of microwave and refrigerator shall be wiped clean. Sink bowls and faucet shall be wiped clean.

Cleaning of countertops will be performed in accordance with manufacturers recommendations and industry standards. Drinking fountains shall be cleaned and disinfected. Surfaces of drinking fountains shall be free of all stains, smudges, and scale.

6+ missed occurrences, per quarter, of any combination of tasks/subtasks under “Space Cleaning” will be considered Unsatisfactory Contract Performance.

-Periodic monthly inspections by

COR.

-Validated

Quality Standards Acceptable Quality Level

Means of Measurement

Restroom and Shower Services

Cleaning restrooms, Fixtures, and shower stalls

Frequency: EACH

CLEANING

Restroom fixtures shall be cleaned inside and outside utilizing a disinfectant and shall be free of stains and odors. A toilet bowl cleaner shall be utilized to remove stains from urinals and toilets. Cleaning utensils used to clean restroom urinals, toilets, walls, and partitions shall not be used to clean any other part of the facilities.

Floor drains shall be cleaned and flushed with a disinfectant. Shower stall room & locker/dressing rooms shall be considered part of the restrooms and shall be cleaned accordingly.

No more than 2% of all items listed under Restrooms and Shower Services are missed.

-Periodic monthly inspections by

COR.

-Validated customer complaints.

Common Areas Servicing Common Use Areas

Frequency: EACH

CLEANING

District Office Location Only

Inspect and replenish, supply dispensers. Kitchen and restroom supplies shall include but is not limited to paper towels, toilet tissue, and soap.

No more than 2% of all items listed under Restrooms and Shower Services are missed.

Contractor shall stock restrooms with enough supplies to insure the supplies will last until the next scheduled service.

-Periodic monthly inspections by

COR.

-Validated customer complaints.

Lighting Replace light bulbs Frequency: As Needed

All interior and exterior light fixtures connected to the building (excludes parking lot lighting fixtures) will be maintained to provide lighting.

Used light bulbs that are replaced shall be disposed of properly in accordance with applicable laws.

No more than 5% of reported burnt out light bulbs are not promptly replaced.

-Periodic monthly inspections by

COR.

-Validated

Quality Standards Acceptable Quality Level

Means of Measurement

Smoke Detectors

Replace the batteries in smoke detectors on a semi-annual basis.

Notify COR two weeks prior to replacing batteries.

Frequency:

November and April

District Office Location Only

All stand alone smoke detectors that are not hard wired into the fire alarm system shall have the batteries replaced twice a year at the daylight savings time dates. Government shall supply the 9-volt batteries.

No more than 5% of smoke detector battery replacements are missed.

-Periodic monthly inspections by

COR.

-Validated customer complaints.

Windows and Blinds

Windows, blinds, and glass cleaning

Frequency:

Monthly

District Office Location Only

Cleanings shall occur during last week of each month.

Wash accessible interior windows. Glass shall be clean and clear.

Wash accessible exterior windows. Glass shall be clean and clear.

Window sashes, sills, woodwork, screens, blinds, and other surroundings of interior glass shall be wiped clean.

No more than 5% of the total surface area of the glass is improperly completed.

-Periodic monthly inspections by

COR.

-Validated customer complaints.

Contractor Daily Logs

Communication between the contractor and COR shall occur weekly.

Frequency:

Contractor shall record daily accomplishments

Each cleaning day, complete log book list of work performed by the cleaning personnel.

Log any communication with the COR in the comment section of the log sheet.

5+ missed occurrences will be considered unsatisfactory contract performance.

-Periodic monthly inspections by

COR.

INSPECTION / PAYMENT / SITE VISIT / PERIOD OF PERFORMANCE

INSPECTION

Inspection of work performed will occur once a week by the COR or designated project inspector. It is recommended that the Contractor or their representative attend inspections periodically, but is not mandatory.

The time and day of each inspection will vary. The COR will inform the Contractor of the date and time of each inspection.

PAYMENT

Payments shall be made on a calendar month (30 day) basis in arrears. Upon receipt of the Contractor's invoice in IPP, the invoice will need to be approved by the COR to authorize payment. NO ADDITIONS/ CORRECTIONS WILL BE MADE TO AN INVOICE BY THE GOVT. Invoice(s) will be returned to the contractor for corrections and the invoice date must be changed to reflect the current/corrected date.

PRE-QUOTE SITE VISIT

There is a site visit scheduled to walk through the office building and Warehouse #1 prior to providing quotes on the project. Date shall be TBD at 10:00 a.m. at the Wayne National Forest Ironton Ranger District office located at 6518 State Route 93, Pedro, OH 45659.

PERIOD OF PERFORMANCE

The period of performance of this contract is from September 7, 2025 through September 6, 2026.

GOVT-FURNISHED PROPERTY / TECHNICAL EVALUATION FACTORS

GOVERNMENT-FURNISHED PROPERTY AND SERVICES

The Government will furnish consumable supplies and provide secure areas for the storage of materials. The Contractor shall maintain such storage areas to the same standards as similar areas occupied by the Government. The government will not supply cleaning solutions, disinfectant, vacuum cleaner, mopping equipment, glass-cleaning equipment, or dusting equipment. The Government will furnish the following:

a. Light Bulbs

b. 9-volt batteries for smoke detectors

TECHNICAL EVALUATION FACTORS

1. Past Performance & Relevant Experience

2. Price

LOCATION MAPS

Ironton Ranger District Office

LOCATION MAPS

Directions from Ironton Ranger District Office to Warehouse #1