Attachment 1 - Statement of Work.docx
DOCX document 17 KB Posted
- Solicitation number
- 12305B24Q0059
About this file
This document contains a statement of work and related federal contract opportunity solicitation for preventative maintenance and repair services of an iCAP RQ ICP-MS mass spectrometer. The USDA Agricultural Research Service Robert W. Holley Center requires annual preventative maintenance and on-call repair services for the mass spectrometer from an authorized dealer or distributor. Services include scheduled and emergency onsite support and repairs within three business days, remote technical support, standard annual preventative maintenance including parts and labor, software and firmware updates, and a discount on spare parts and consumables. The total small business set-aside contract will be awarded on a firm fixed price basis to the lowest priced technically acceptable offer submitted by March 18, 2024. Offers must demonstrate the ability to meet performance requirements and provide pricing for the required services to be considered for award.
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Text version
Statement of Work: iCAP RQ ICP-MS (Mass Spectrometer) Objective: The USDA, ARS, Robert W Holley Center , Ithaca, NY requires a one year service plan and instrument preventive maintenance on an Single Quadrupole Inductively Coupled Plasma Mass Spectrometer (iCAP RQ ICP-MS). The service plan will be for the currently used Thermo Fisher iCAP RQ ICP-MS laboratory equipment. The service plan will cover all preventive maintenance and repair services for the equipment.
Scope of Work:
· Field Service Engineer labor, travel, and parts required for Corrective Maintenance visits with a targeted response time of (3) business days.
· Priority Unlimited and direct status for technical support inquiries with the actual provider of service and repair (not an intermediary) at no additional cost and with a call-back targeted immediate response time.
· A certified service engineer will conduct diagnosis and Corrective Maintenance procedures using the latest digital remote support tools.
· One (1) scheduled annual standard Preventive Maintenance visit (standard PM kit included)
· Access to Unity Lab Services Online Knowledge Base.
· Apply any applicable discount on spare parts (not covered by corrective maintenance), accessories, and consumables for the instruments covered under this contract and during the effective period of this contract.
· Software and firmware updates upon request and in conjunction with a scheduled Preventive Maintenance or Corrective Maintenance visit (updates are defined as changes of the existing software version that are intended to improve its performance).
Special Requirements
• Requires certified iCAP RQ ICP-MS technician.
• Use of Original Equipment Manufacturer (OEM) Parts.
Security Considerations
• All contractors must have a valid photo identification, to conduct services at any USDA facilities and locations.
Government-Furnished Property, Material, Equipment, or Information
Equipment covered by service plan:
• iCAP RQ Quadrupole ICP-MS Spectrometer w/ICP MS Essential Plan
• Serial Number ICAPRQ03563
Place of Performance:
USDA, ARS, Robert W. Holly Center
538 TOWER ROAD
ITHACA NY 14853
File details come from the government source that posted it. Updated .