ATTACHMENT 1 - Statement of Work.docx

ATTACHMENT 1 - STATEMENT OF WORK

A. GENERAL INFORMATION

1. Title of Project: Repair, Preventative Maintenance, and Replacement Parts Services for Animal Research Laboratory Sterilization and Sanitization Equipment

2. Background: The Research mission of the Atlanta VAMC is dependent upon the proper maintenance and repair of key equipment that cleans and sanitizes animal cages prior to re-use, fills animal cages with clean bedding to a pre-set depth, sterilizes animal bedding and cages contaminated with hazardous agents, and cleans glassware and other research items that must be clean, free of residue, and dry prior to future re-use. This contract is needed to furnish parts, supplies, and labor to keep the equipment listed in the Scope in working order.

The equipment is utilized by numerous VA-funded Principal Investigators with access to shared vivarium space on the 4th floor of the A Building and laboratory space on the 4th and 5th floors of the A Building, and 12th floor of the C Building. The equipment includes a total of six (6) autoclave steam sterilizers, two (2) glass washers, a cage washer, a tunnel washer, and a bedding dispenser. This equipment is used for sterilization and sanitization in Research necessary to maintain biosafety and biosecurity, including disinfection of biohazardous waste material as directed by local policy, VHA Directive 1200.08, the NIH Guidelines, and the Biosafety in Microbiological and Biomedical Laboratories manual (6th edition).

3. Scope of Work: The Contractor shall provide all resources necessary to accomplish the deliverables described in this statement of work (SOW), except as may otherwise be specified. The Contractor shall provide quarterly preventive maintenance, furnish parts, supplies, and repair service for a total of 11 pieces of equipment used for sterilization and sanitization in Research necessary to maintain biosafety and biosecurity.

4. Place of Performance: All equipment is located at the Atlanta VA Health Care System, 1670 Clairmont Road Decatur, GA 30033. Contractor is responsible for all travel costs for Contractor personnel.

5. Equipment List:

6. Deliverables: The Contractor shall begin the work required under this SOW within 90 calendar days or less from date of award, unless otherwise directed by the Contracting Officer (CO). If the Contractor proposes an earlier completion date, and the Government accepts the Contractor’s proposal, the Contractor’s proposed completion date shall prevail. The Contractor shall provide all quarterly preventive maintenance and call-back services at the Atlanta VA Health Care System.

The Contractor agrees to the following deliverables:

a. Services shall include the labor for inspection and repair of the equipment listed and include the parts necessary to maintain the equipment. (Excludes subassemblies, display panels, circuit boards, sonic generators, pressure transducers, century door gaskets, pumps and motors).

b. The facility agrees to assist the Contractor in obtaining replacement parts and materials from suppliers that have policies of selling parts only to end-users.

c. Contractor shall provide call-back service on equipment listed on the maintenance agreement during regular business hours at no additional charge. Contractor is not responsible for repairs or emergency calls caused by neglect, misuse, house utilities or any failure from lack of services to the unit.

d. All necessary routine services and emergency calls under this agreement shall be rendered during normal business hours of 7:00 AM to 4:00 PM, Monday through Friday, excluding holidays. The following holidays are recognized by VA:

New Year's Day Martin Luther King Day President's Day Memorial Day Juneteenth Independence Day Labor Day Columbus Day Veterans Day Thanksgiving Day Christmas Day

e. Major overhauling, welding, upgrades including 2000 to 3000 conversions and Olivetti to Epson printer conversions and rebuilding are not included under the terms of this agreement. No such service will be performed until a written estimate including labor, parts and transportation has been submitted to and approved by the customer.

Task 1: Repair Service/Call-Back Service Calls Contractor must provide service repair calls for the equipment identified in the Scope during normal business hours of 7:00 AM to 4:00 PM, Eastern time zone, Monday through Friday, except on Holiday days as defined above. The Contractor shall provide call-back service for the entirety of the contract award period.

Deliverable 1: Deliverable 1 is a quarterly invoice submitted to Tungsten Network, in arrears, due within 30 days of the end of each respective quarter.

Task 2: Preventive Maintenance Calls The Contractor shall provide preventive maintenance, inspection, and parts service on a quarterly basis, initiating 90 calendar days or less from date of award.

Deliverable 2: This invoice is due within 30 days of the end of each respective quarter and may be combined with Deliverable 1.

Task 3: Parts Provide parts necessary to maintain the equipment at no cost to VA, with the exception of the following:

a. Subassemblies

b. Display panels

c. Circuit boards

d. Sonic generators

e. Pressure transducers

f. Century door gaskets

g. “444” and similar door assemblies

h. Door rebuild kits

i. Pumps

j. Motors

Deliverable 3: To expedite order and repair, provide to VA the part number, Contractor, and approximate price of any parts needed for repair but not provided by Contractor per this SOW. This information must be provided as soon as possible to facilitate repair of equipment, but no later than 10 calendar days after repair part(s) are identified.

Task 4: Activities requiring an estimate of cost prior to work The activities listed below are not covered by Tasks 1, 2, or 3, and will not be performed until an estimate of cost has been provided by Contractor and approved by VA.

a. Major overhauls beyond simple repairs

b. Repairs requiring welding

c. Upgrades to equipment to add new features

d. Printer rebuilds and conversions to new printer Contractors

Deliverable 4: Provide a written estimate of work covered by Task 4, within 10 calendar days of request by VA.

Exclusions due to VA activities. Contractor will not be responsible for repairs caused by abuse, neglect, improper utility services, or failure of VA utilities to the equipment.

7. Performance Monitoring:

The COR will monitor contract performance by:

a. Documenting that all tasks are completed to repair or calibrate equipment

b. That the associated deliverables are completed per the SOW

c. Ensuring that appropriate replacement parts are received as purchased by VA.

8. Period of Performance:

Base Year plus 4 option years, which will be exercised at the Government’s discretion.

9. Contractor qualifications and requirements:

The Contractor shall:

a. Have knowledge and experience and/or certification authorization of all equipment listed above necessary to perform both quarterly preventive maintenance and parts service, and call-back service for repair.

b. Provide a call-back number for repair service.

c. Be available to respond to call-back repair service requests within 24 hours of receiving any call-back repair service request and shall provide on-site diagnosis of equipment described above as requested for call-back repair service as follows:

i. Urgent/emergent (i.e.: equipment failure, work stoppage) – on-site within one (1) business day

ii. Non-emergent – on-site within 72 hours, three (3) days

iii. Routine/Quarterly – on-site as scheduled with COR/POC