Attachment 1-SOW-UPS Emerson PM and ER.pdf

DESCRIPTION/WORK STATEMENT/SPECIFICATION

FOR

BLDG 513 UPS/UPS PERIPHERALS/GENERATOR/TRANSFER SWITCH

ON-SITE PREVENTIVE MAINTENANCE SUPPORT SERVICES

1.0 Scope:

This specification establishes a requirement for on-site preventive maintenance (PM) and/or telephone technical support on the UPS, UPS peripherals, generator and transfer switch located in building 513 at Anniston Army Depot, Anniston, Alabama.

The on-site PM support coverage shall be for a one-year period beginning with award of this contract. The support coverage shall be renewable on a one-year basis. This specification describes the on-site PM support requirements.

2.0 On-Site Preventive Maintenance (PM) Support Requirements:

2.1 On-site PM support: The contractor shall provide the Government on-site PM support in building 513, Anniston Army Depot, Anniston, Alabama, on the following items:

A. Emerson UPS (model: NX, 30kVA) B. Emerson UPS Peripherals (model: NX) C. Generator (model: 50RZGB) D. Transfer Switch (model: KCT-AMTA-0104S)

The total on-site PM support coverage shall be as follows:

A. Emerson UPS 2 PM’s per year B. Emerson UPS Peripherals 1 PM per year C. Generator 4 PM’s per year D. Transfer Switch 1 PM per year

The on-site PM support coverage shall be for a one-year period beginning with award of this contract and shall be in accordance with the schedule and procedures and/or guidelines as recommended by the contractor (reference quote # Q02155682). The contractor shall provide all labor, tools, documentation, test equipment, or other materials necessary to provide the required on-site PM of the UPS, UPS peripherals, generator, and transfer switch.

2.2 Safety and accident prevention: In addition to the contract clause entitled "ACCIDENT PREVENTION" FAR 52.236-13, which may be incorporated, the provisions of AMCR 385-10, ANAD 385-1, Engineering Manual (EM) 385-1-1, 29 CFR 1910/1926 and all local Safety policies will be strictly adhered to.

2.3 Preventive Maintenance (PM): The contractor is encouraged to perform an initial evaluation of all items (UPS, UPS peripherals, generator, and transfer switch) and develop a spare parts list, particularly with respect to spares that are considered long lead time. The contractor shall provide scheduled PM on each item and in accordance with the procedures and/or guidelines set forth by the OEM. The contractor shall perform all tasks to properly maintain and service each item to keep it functioning properly and provide the maximum performance and service life of the equipment. If during the conduct of the PM the contractor discovers that certain component parts are in need of replacement the contractor shall furnish and install all such repair parts as a part of this PM. Any such repair parts that are provided during such PM shall be separately identified and approved by the Contracting Officer’s Representative (COR) prior to installation. Any required expendable parts shall be provided by the contractor as part of the PM. Any non-expendable parts requiring replacement shall be separately invoiced and approved by the Contracting Officer’s Representative (COR), as stated in paragraph 3.6, and shall be in the amount of the contractor’s established catalogue prices for such replacement parts. The contractor shall make every effort to make all repairs during the normal period of support (NPS). Any additional repairs and services or circumstances that extend the PM Service beyond the NPS or would incur additional costs to the Government shall be approved by the Contracting Officer before they are performed. Contractor shall adhere to the performance and quality standards set forth in IEC 62040-1.

3.0 Documentation of Malfunctions and Service Calls: The contractor shall furnish to the Government a report form which will be used to report the date and time of notification, along with a brief description of each malfunction reported to the contractor. The contractor shall furnish to the Government one copy of this report form upon completion of any corrective or preventive action taken by the contractor. The report form shall include as a minimum the following:

A. Date and Time of Notification B. Date and Time of Arrival C. Time Spent for Repair D. Description of Malfunction and/or Maintenance Performed E. Description of Parts Replaced

3.1 Normal Period of Support (NPS): The normal period of on-site maintenance and/or telephone technical support shall be from 7:00 AM – 4:30 PM Monday through Friday. On-site maintenance and/or telephone technical support shall be made available to the Government during this period at a fixed hourly rate, plus travel and per diem, if necessary, as specified in this contract.

3.2 Support Outside Normal Period of Support (SONPS): On-site maintenance and/or telephone technical support shall be made available to the Government outside the NPS (including Federal holidays and weekends) at a fixed hourly rate (or rates), as specified in this contract.

3.3 Support Response: The contractor shall acknowledge the Government’s request for on-site corrective maintenance or other on-site technical support from the Contracting Officer’s Representative (COR) within twenty-four (24) hours (one calendar day), after notification that subject equipment is inoperative. The contractor shall ensure that a trained service person arrives on-site no later than forty-eight (48) hours (two calendar days) after notification, during the NPS. A service person shall arrive on-site within seventy-two (72) hours (three calendar days) after notification, during the SONPS. The contractor shall make every effort to completely repair the equipment.

There shall be no charge to the Government for the same repair performed within 90 calendar days after the original repair is made.

3.4 Contractor’s Point of Contact: The contractor shall provide the Contracting Officer with a point of contact and a telephone number for the Government to report service calls, and shall make arrangements for service personnel to receive notification in a timely manner. Telephone recording devices and/or voice-mail systems are acceptable. The Contracting Officer shall supply the contractor with the name and telephone number of a designated technical representative. The Contracting Officer’s Representative shall be authorized to request maintenance support services. The Contractor shall not proceed with any verbal or written change(s) to the scope of work from sources other than the Contracting Officer, who will provide changes in writing.

3.5 Contractor Service Personnel: The contractor shall provide trained personnel, with the necessary expertise to perform all required technical support and on-site corrective maintenance services on all items (UPS, UPS peripherals, generator, and transfer switch). Work shall be performed in accordance with best commercial practices without unnecessary delays or interference with Government missions or functions.

The contractor shall have the expertise to respond on a timely basis to diagnose the malfunctions and complete all repairs on all items (UPS, UPS peripherals, generator, and transfer switch).

3.6 Replacement Parts/Materials: Replacement parts shall be supplied by the contractor as specified in this contract. Only new standard parts, or parts refurbished equivalent to new shall be used in effecting repairs.

3.7 Warranty of Parts/Materials: Parts/materials replaced under this contract will be subject to the standard commercial warranty applied to those parts or materials.

3.8 Hourly labor rate exemptions: Hourly labor rates shall not apply to the following:

A. Hourly rates shall not apply to repair required within a 48-hour period due to a reoccurrence of the same malfunction. This exemption does not apply if the same root cause of a problem is due to operator error, neglect, improper maintenance by Government personnel, problems with electrical power sources, or acts of God.

B. Time spent by contractor personnel after arrival at the site, awaiting arrival of additional contractor personnel, etc. after a service call has commenced.

C. Time spent by contractor personnel, after arrival at the site while awaiting delivery of parts, which exceeds sixteen work hours, after a service call has commenced.

3.9 Surveillance/Communication: All technical surveillance of on-call, on-site services will be performed by the Contracting Officer’s Representative (COR). After correction of each malfunction, the contractor shall notify the contract administrator named in this contract. Communication of all technical matters pertaining to this contract shall be in writing directly between the contractor and the Contracting Officer, Anniston Army Depot, ATTN: AMSTA-AN-CTPC (Building 35), 7 Frankford Avenue, Anniston, Alabama 36201-4199, with a copy furnished to the COR.

4.0 Contractor Responsibilities:

4.1 The contractor shall provide all, tools, labor, documentation, parts, and materials necessary to perform the services required by the terms of this contract.

4.2 The offeror shall include the following in his response to this request for proposals:

(a) Hourly labor rate to be charged during the Service Outside Normal Period of

Support (SONPS) for one year.

(b) Hourly labor rate to be charged during the Normal Period of Support (NPS) for one year, for the minimum number of preventive maintenance checks specified in paragraph 2.3.

5.0 Contractor Manpower Reporting:

A. The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor will report ALL Contractor manpower (including subcontractor manpower) required for performance of this contract. The Contractor is required to completely fill in all the information in the format using the following web address: https://contractormanpower.army.pentagon.mil. The required information includes:

(1) Contracting Office, Contracting Officer, COR;

(2) Contract number, including task and delivery order number;

(3) Beginning and ending dates covered by reporting period;

(4) Contractor name, address, phone number, e-mail address, identity of Contractor employee entering data;

(5) Estimated direct labor hours (including sub-contractors);

(6) Estimated direct labor dollars paid this reporting period (including sub-contractors);

(7) Total payments (including sub-contractors);

(8) Predominant Federal Service Code (FSC) reflecting services provided by Contractor (and separate predominant FSC for each sub-contractor if different);

(9) Estimated data collection cost;

(10) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the Contractor with its UIC for the purposes of reporting this information);

(11) Locations where Contractor and sub-contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website);

(12) Presence of deployment or contingency contract language; and

(13) Number of Contractor, and sub-contractor employees deployed in theater this reporting period (by country).

B. As part of its submission, the Contractor will also provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period will be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a Contractor's systems to the secure web site without the need for separate data entries for each required data element at the web site.

The specific formats for the XML direct transfer may be downloaded from the web site.

6.0 Access and General Protection/Security Policy and Procedures:

A. This standard language is for Contractor employees with an area of performance within an Army-controlled installation, facility, or area. The Contractor and all associated subcontractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services, or Security office. The Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA, and/or local policy. In addition to the changes otherwise authorized by the change clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes.

B. For Contractors that do not require a Common Access Card (CAC), but require access to a DOD facility or installation. Contractor and all associated subcontractor employees shall comply with adjudication standards and procedures using the National Crime Information Center interstate identification

Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014- 05/AR 190-13), applicable installation, facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

C. If necessary, Contractor shall acquire and return all issued U.S. Government Common Access Cards, installation badges, and/or access passes.