ATTACHMENT 1_SOW_RAHC CCTV Camera Install_03.29.24.pdf
PDF 421 KB Posted
- Solicitation number
- W9124L-24-R-0006
About this file
This document is a Statement of Work (SOW) for the Reynolds Army Health Clinic (RAHC) at Fort Sill, Oklahoma. The SOW describes requirements to install nine additional closed-circuit television (CCTV) cameras, related cabling and equipment, and provide maintenance and support services for the CCTV system. Key objectives are to increase CCTV coverage and system functionality while minimizing downtime. The contractor must be a certified dealer of the existing CCTV and access control systems, have local staff, and provide a one-year warranty. The period of performance is one year from contract award. The government will provide power, network, and access, while the contractor must furnish all other materials and tools. The contractor will be required to comply with various security, safety, and quality control requirements. This SOW is associated with Federal Contract Opportunity W9124L-24-R-0006 for the RAHC CCTV Installation.
View the file
Other files
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
Statement of Work (SOW)
Reynolds Army Health Clinic CCTV 9 Additional Cameras
1.0 GENERAL: The Reynolds Army Health Clinic (RAHC), Ft Sill, OK requires a full-time on-site Security System (Closed Circuit Television (CCTV) to support existing and future closed-circuit television (CCTV), access control, and alarms installed or projected for installation throughout the RAHC operational footprint located on the Fort Sill Installation. The existing CCTV system has blind spots that were identified and need to be added to the current system. With the large number of staff and visitors, at this facility, the use of closed-circuit television, access control measures, and intrusion alarms has proven to be a critical component of the security posture for the protection of personnel and property. The objective is to ensure all implemented physical security, force protection, and crime prevention measures are functional and operational with minimum downtime.
1.1. BACKGROUND: The use of closed-circuit television (CCTV) and access control devices with alarms has proven to be a critical component of physical security, force protection, and crime prevention for RAHC. This capability has been implemented in various locations within RAHC facilities. The use of these types of security measures compliments the command's physical security and force protection objectives. The information archived and retrieved from these integrated security platforms is used as evidence to support investigations conducted by the installation security forces as well as the local Criminal Investigations Division (CID) office. Currently maintenance for the systems is controlled by RAHC Operations Security office to include the making of the badges, to any work need as far as repairs and new additions.
1.1.1 The purpose of this SOW is to identify requirements needed to meet the desired maintenance and upkeep of the security posture throughout RAHC facilities.
1.2. OBJECTIVES: The objective is to award a single firm fixed price (FFP) commercial service contract with one-year parts and labor warranty to perform the services as described. The FFP contract has been determined to be the method to meet this requirement as the organization does not possess the personnel or the equipment necessary to execute this requirement.
1.2.1 The objective is to do an access control and surveillance of building 4301. This will require several cameras be placed into the RAHC building for hosting all the CCTV information which will include setting up of client workstations, UPS backup, accommodation for 120 days of storage, mobile viewing.
System will include all necessary licensing. Installation will include all necessary CCTV hardware; all work and equipment must be compatible with existing system.
1.3. PERSONNEL
1.3.1. The Contractor shall provide experienced personnel to perform the required services. The Government and the Contractor understand and agree that the services to be delivered are non-personal services and both parties recognize and agree that no employer-employee or master servant relationships exist between the Government and the Contractor and/or between the Government and the
Contractor's employees.
1.3.2. Contractor personnel shall conform to standards of conduct and a code of ethics, which are consistent with those applicable to Government employees as provided by the Joint Ethics Regulation 5500.7.R. Contractor personnel shall present a neat, professional appearance and be easily identifiable.
This shall be accomplished by the wearing of distinctive clothing bearing the company name or by wearing appropriate badges that contain the company name and employee's name.
1.3.3. The Contractor shall comply with all applicable laws, rules, and regulations, including but not limited to those included in Section 6 of this SOW.
1.3.4. Contractor personnel will obtain the required installation access credentials for access to Reynolds Army Health Clinic (RAHC) Fort Sill, OK during the performance of required work. The issued access credential will only be used for the intended purposes and will be relinquished immediately following completion of the required services.
1.3.5. Background Checks. All DOD Contractor employees, if applicable, must submit a Position of Trust background investigation (SF85P) to the Installation Security Office. A favorable SF85P is required before gaining access to a US Government Local Area Network (LAN). Each contract company Facility Security Officer (FSO) must setup a profile in the Defense Information Security System (DISS) for each Contractor employee within 5 working days of employment. The Contractor, when notified of an unfavorable determination by the Government, shall withdraw the employee from consideration for working under the contract.
1.4.1. The Contractor shall ensure employees have all required professional certifications/licenses (current and valid) for each applicable core component and functional category of the existing security system infrastructure and all associated devices to include, but not limited to, network video recording (NVR) system, Closed Circuit Television (CCTV), access control devices, and alarms. Installation, integration, operation, and maintenance of CCTV/Access Control/Alarms knowledge and competency are required.
1.4.2. The Contractor shall perform all work in accordance with the quote provided. The vendor/contractor is required to provide all labor and system functions management necessary to ensure the work is performed in a manner that conforms to all local, state, and federal regulations.
1.5. PERIOD OF PERFORMANCE: The Period of Performance (POP) will be for one (1) twelve-month period from date of contract award.
1.6. GENERAL INFORMATION:
1.6.1. Contract Work Location: Work performed in accordance with this SOW shall be at Reynolds Health Clinic, Fort Sill, OK.
1.6.2. Security and Safety
1.6.2.1. The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period all government facilities, equipment, and materials shall be secured.
1.6.2.2. The Contractor shall not disclose or disseminate any information concerning operations of military activities. Such action(s) could result in violation of the contract and possible legal actions.
1.6.2.3. The contractor shall comply with all applicable Department of Defense (DoD) security regulations and procedures during the performance of this contract. The contractor shall not disclose and will safeguard procurement sensitive information, computer systems and data, Privacy Act data, and Government personnel work products that are obtained or generated in the performance of this contract. This includes dissemination of protocols and papers not generally available through the public literature.
1.6.2.4. The Contractor shall maintain safety and health standards compliant with requirements of the Occupational Safety and Health Administration (OSHA).
1.6.2.5. All inquiries, comments or complaints arising from any matter observed, experienced, or learned of as a result of or in connection with the performance of this contract, the resolution of which may require the dissemination of official information, shall be directed to the COR and the Contracting Officer (KO).
1.6.2.6. The Contractor shall only conduct business with designated government personnel listed as points of contact (POCs). Names of authorized personnel shall be provided to the Contractor by the government, in writing, and updated as necessary throughout the contract period.
1.6.2.7. The Contractor shall comply with all applicable Department of Defense (DoD) security and safety regulations and procedures during the performance of this contract. The Contractor shall not disclose and must safeguard procurement sensitive information, computer systems and data, Privacy Act data, and Government personnel work products that are obtained or generated in the performance of this contract. This includes dissemination of protocols and papers not generally available through the public literature.
1.6.2.8. Installation Passes. The COR, if applicable, will coordinate the issue of required installation passes to contractor personnel. Contract personnel shall wear a badge that clearly identifies them as a contract employee. The badge will contain a personal picture, name of employee, and contractor's name. Badges shall be always worn on the outer garment in full view, attached to the outer shirt or jacket pocket by a button or clip or worn around the neck secured by an appropriate identification card lanyard.
1.6.2.9. The Contractor shall comply with all applicable federal, state, and local laws and ensure performance is secure while protecting material, equipment, and supplies from damage and loss.
Government security personnel shall have the express right to inspect for security violations at any time during the term of the contract.
1.6.2.10. The Contractor shall be responsible for safeguarding all government equipment, information and property provided for Contractor use. At the close of each work period, government facilities, equipment and materials shall be secured.
1.6.2.11. Neither the Contractor nor any of its contract service providers shall disclose or cause to disseminate any information concerning operations of military activities. Such action(s) could result in violation of the contract and possible legal actions.
1.6.2.12. All inquiries, comments or complaints arising from any matter observed, experienced, or learned of as a result of or in connection with the performance of this contract, the resolution of which may require the dissemination of official information, shall be directed to the COR and the Contracting Officer (KO).
1.7. PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT: The work is primarily performed indoors involving normal day-to-day risks and discomforts. The contractor shall be responsible for ensuring that their employees are familiar with and follow normal safety precautions typical in the work environment. Occasionally, contractor employees will be subject to moderate discomforts such as cold or hot weather conditions.
1.8. TRAVEL.
1.8.1. Local Vicinity: Travel within the local vicinity is required. Reimbursements for local travel are not authorized, nor is the use of a government vehicle. If required, the contracted company will provide a vehicle (at no cost to the U.S. Government) for use in support of this contract.
1.8.2. Distance Travel: Travel outside the local vicinity is not required.
1.9. QUALITY CONTROL/QUALITY ASSURANCE:
1.9.l. Quality Control:
The Contractor’s existing quality assurance system shall be utilized in accordance with Federal Acquisition Regulation (FAR) 12.208. The QCP shall initially identify potential problem areas and shall evolve over the life of the contract to incorporate identified problem areas based upon experience to develop an optimal QCP. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's Quality Control Program is the means by which the contractor ensures himself that that their work complies with the requirement of the contract. The plan shall include an inspection system covering all the performance evaluation attributes. It must specify the areas to be inspected on a scheduled and unscheduled basis, how often inspections shall be accomplished, and the title of the individual(s) who shall perform the inspection.
The QCP shall also provide methods for identifying and preventing defects in the quality of service performed before the level of performance becomes unacceptable. On site records of all inspections conducted by the Contractor and necessary corrective action taken shall be made available to the Government during the term of the contract. The Contractor shall update the QCP as required and provide copies to the KO and COR. The Quality Control Plan shall be delivered to the COR for delivery to the KO within 30 days of contract award. In the event revisions are required the Contractor shall return the revised QCP within five (5) working days of receipt of notification to revise. After acceptance of the Quality Control Plan the Contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.
1.9.2. Quality Assurance:
The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).
1.10. HOURS AND DAYS OF OPERATION: Services shall be performed between the hours of 8:00 a.m. to 4:00 p.m. Monday through Friday, not to exceed 35 hours/week, excluding federal holidays.
List of recognized Federal Government holidays are as follow:
New Year's Day Dr. Martin Luther King's Birthday Washington's Birthday Memorial Day Independence Day Labor Day Columbus Day Veteran's Day Thanksgiving Day Christmas Day
1.10.1. During training holidays for active-duty personnel, civilians are encouraged to use annual leave.
If not on leave, civilian employees must report to work. The same applies to contract employees.
During training or excused absences, contract employees may use personal time off in accordance with the contractor's personnel policy, or report to work.
1.10.2. In the event of unplanned facility closure due to natural disaster, military emergency, severe weather, or facility-related problem that prevents the contractor's personnel from performing under this contract, the contractor shall follow the same departure and reporting directions given to government personnel. The contractor shall not submit an invoice or otherwise seek additional payment from the Government for any expenses incurred by the contractor as a result of any such unplanned closure. The contractor will only be paid for actual hours worked.
1.11. CONTRACTING OFFICER'S REPRESENTATIVE (COR).
The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.
1.12. POST AWARD CONFERENCE/PERIODIC PROGRESS MEETINGS: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the contracting officer will apprise the Contractor of how the government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced.
Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.
1.13. KEY PERSONNEL: The Contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the assigned Contracting Officer. The contract manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between the hours of 0800-1600.
1.14. IDENTIFICATION OF CONTRACTOR EMPLOYEES: All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.
1.15. DATA RIGHTS: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.
Part2 DEFINITIONS AND ACRONYMS
2. DEFINITIONS AND ACRONYMS. (List pertinent Acronyms used in the SOW and the definition.)
2.1. DEFINITIONS:
2.1.1. Contractor- The term as used in this contract refers to the prime.
2.1.2. Contracting Officer- A person with the authority to enter into, administer, or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.
2.1.3. Contracting Officer's Representative (COR) - An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall.
state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.
2.1.4. Defective Service- A service output that does not meet the standard of performance associated with the Statement of Work.
2.1.5. Deliverable- Anything that can be physically delivered but may include non-physical things such as meeting minutes.
2.1.6. Key Personnel- Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the SOW. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.
2.1.7. Physical Security- Actions that prevent the loss or damage of government property.
2.1.8. Quality Assurance- The government procedure to verify that services being performed by the Contractor are performed according to acceptable standards.
2.1.9. Quality Assurance Surveillance Plan (QASP) - An organized, written document specifying the surveillance methodology to be used for surveillance of Contractor performance.
2.1.10. Quality Control- All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.
2.1.11. Subcontractor- One that enters into a subcontract and assumes some of the obligations of the primary Contractor.
2.1.12. Workday- The number of hours per day the Contractor provides services.
2.1.13. Work Week- Is defined as Monday through Sunday (dependent on workload and mobilization requirements).
Part 3 GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES
3. GOVERNMENT FURNISHED ITEMS AND SERVICES: All Government Furnished Equipment (GFE) shall be utilized in strict performance of task related duties and the Contractor shall maintain policies that prohibit fraud and abuse.
3.1. The Government will provide the vendor with all of the relevant data required to accomplish development of specific requirements and objectives described in SOW.
3.2. The Government will provide electrical power necessary for connection of all components.
3.3. The Government will provide all supplies, equipment, and facilities required to perform work under this contract.
3.4. The Government shall provide the Contractor authority to access all information required to perform the required duties.
3.5. The Government will provide access to areas required to perform the required duties. The COR will provide coordination assistance to assist the contractor in accessing required facilities/areas.
3.6. The government will provide secure storage for spare parts maintained for system functionality.
Part 4 CONTRACTOR FURNISHED ITEMS AND SERVICES
4.0. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES: The Contractor shall furnish all tools and equipment required to perform work under this contract. It is the Contractor's responsibility to provide the appropriate personnel with the skills and subject matter expertise corresponding to the level of effort required to ensure all tasks outlined in this SOW will be completed successfully within the period of performance.
4.1. Contractor Qualifications:
4.1.1. Contractor shall be a Certified Dealer of the Open Options Access Control System and shall have been a dealer for at least a period of five (5) years prior to award of this contract. Contractor shall submit a letter of good standing from the manufacturer stating that Contractor has current and employed technicians meeting the certification requirements as dictated by the manufacturer.
4.1.2. Contractor shall be a Certified Dealer of the Avigilon Surveillance Systems and Software and shall have been a dealer for at least a period of five (5) years prior to award of this contract. Contractor shall submit a letter of good standing from the manufacturer stating that Contractor has current and employed technicians meeting the certification requirements as dictated by the manufacturer.
4.1.3. Contractor shall have a local office within 25 miles of site of performance and shall have sufficient staff to provide all necessary personnel for this contract. In the event the appointed onsite technician is unavailable to perform the duties of this requirement, Contractor shall provide an alternate technician with the same certifications and qualifications of the appointed technician.
4.1.4. Contractor shall provide three (3) government references for similar installations within the past three (3) years. Installations shall be of same product manufacturers of this requirement and shall have a similar scope to the work performed under this requirement.
4.1.5. Contractor shall maintain all required manufacturer certifications and trainings for duration of contract.
4.1.6. Contractor's personnel shall possess a knowledge of all applicable systems and components in order to provide efficient and timely service of malfunctioning components. These components include, but are not limited to, camera hardware, power supplies, networking components, recording devices, and any other component necessary for the proper operation of the CCTV System.
4.2. Materials:
4.2.1. The Contractor shall furnish the materials necessary to meet the requirements for the provision of services established under the terms of this contract.
4.3. Equipment:
4.3.1. The Contractor shall provide equipment and instrumentation necessary to complete the requirements of the Statement of Work properly and successfully. Upon request, Contractor shall provide material pricing. Materials to be procured shall be for the purpose of system maintenance and operational efficiency.
4.3.2. All damaged and/or non-functional equipment, replaced by the contractor, is the property of the US Government, and will be returned to the US Government for the appropriate disposition. This only applies to equipment that has been invoiced and paid for by the Government.
Part 5 SPECIFIC TASKS
5. SPECIFIC TASKS. CCTV (Closed Circuit Television) Maintenance and Support
5.1. The contractor shall provide mission critical maintenance, installation, and support services to facilitate all access/monitoring of building 4301 of the Closed-Circuit Television (CCTV) System. The Operations Security System Technician will be responsible for overall system cut over, install, functionality, with the purpose of this contract to increase operational efficiency while minimizing system down time. Maintenance shall include all CCTV equipment, network and digital recorders, electronic locking devices, all software applications, proprietary security network and computer hardware/software at RAHC Facilities. All work and equipment must be compatible with the current system in place, with ownership transferred to U.S. Army Reynolds Army Health Clinic after install.
Any necessary software required to fulfill this contract will be purchased, provided by the contractor.
5.1.1. The contractor shall utilize new cabling and only replace cables that are not in working condition. Purchase and install all required materials/equipment to facilitate the cut over of the Closed- Circuit Television (CCTV) Surveillance System of building 4301. This will allow RAHC to monitor and control nine additional (9 each) a combined camera monitoring and door access. The contractor will purchase, install, and transfer ownership to RAHC all new equipment by providing at the minimum the following system equipment, licenses, software, commissioning, and training. All materials/equipment purchased will be new (not previously used, remanufactured, repurposed, etc.)
CCTV Surveillance Cut Over and Access Control System (Quantity is 1 (One) each unless otherwise indicated)
□ Provide and install one (1) ER16500U -16 Port Ethernet & PoE Receiver (To be installed in existing video equipment rack.)
□ Provide and install one (1) ET4500U – Four Port Ether Stretch Video Extender
□ Provide and install one (1) 12.0-H4F-DQ1-IR – 12 MP Panoramic/Fisheye Camera
□ Provide and install CAT6 Cabling to nine (9) IP Cameras
□ Provide and install CAT6 Cabling from Stairwell 11 to POE Switch (Replaces existing damaged Coax Cable)
□ Provide installation of eight (8) customer provided 2.0 MP Bullet Camera in New
Locations
□ Provide Updated As-Built Drawings
□ Provide additional VMS programming and testing.
□ Provide System Design and Testing Documentation.
□ Provide Camera Views per RAHC Security Personnel requirements.
□ Provide Product Submittals.
□ Provide Project Management.
□ Provide Test Report
□ Camera placement areas identified in plan drawings.
□ Provide End User Training on VMS operation.
□ Provide One Year Parts and Labor Warranty
5.1.2 Emergency service requests require a response time of two (2) hours, 24 hours a day, and 7 days a week to include holidays and weekends. Any service request occurring outside the normal contract hours shall be completed by the Security System Technician, or an approved Alternate Technician.
The Alternate Technician shall possess the same certifications and qualifications as the Security System Technician.
5.2. The contractor shall provide assistance with the on-going maintenance and support for the CCTV and Video Management System that includes controlled entrances and camera locations throughout the RAHC facilities. The CCTV are controlled by customized software console which integrates the CCTV with the access control system. The CCTV system processes video signals gathered from hardwired inputs for the local buildings that are recorded digitally.
5.2.1. The contractor shall assist in providing and maintaining all system drawings describing system topology after completion, operating system additions, deletions, or changes. The testing schedule shall be provided to the COR for approval within 30 days of contract award.
5.2.2. The contractor personnel shall have working knowledge of closed-circuit television (CCTV), video surveillance, and access control systems; as well as network video switches that interface directly with the security system platforms. The contractor shall program and maintain the interface between OPEN OPTIONS DNA FUSION and CCTV equipment for the video switch and conduct salvos, tours and preset video shots when given an alarm string the access control system.
5.2.3. The Contractor shall provide assistance with the maintenance and upkeep for all Uninterrupted Power Supplies (UPS) associated with the Electronic Security System (ESS) infrastructure to ensure adequate power back up in the event of a loss of electrical power. The Contractor shall install (if required) power supplies to support all installed devices.
5.2.4. The Contractor shall insure that all new equipment to be installed is an expansion of the existing security system infrastructure that is currently administered throughout the RAHC footprint.
Contractor shall verify that all future equipment is compatible and approved for use by the Access Control and Video Management manufacturers.
5.2.5. The Contractor shall work to insure all interior and exterior cameras at RAHC facilities are operating properly. All unforeseen operational errors or discrepancies will be properly addressed in an effort to place the device back in an operating status as part of a functional electronic security system infrastructure.
5.3. The contractor shall assist with performing all manufacturer's recommended periodic services, inspections, and tests of the system as recommended by manufacturer's specifications and procedures to ensure full system capability is maintained. Service shall include manufacturers authorized field modification. The contractor shall provide all individual tools and equipment required to service and maintain all system components in strict accordance with the manufacturers' current performance specifications. This includes ladders and vehicle required to transport tools around post to all physical locations.
5.3.l The contractor shall provide a quarterly testing schedule of all Mission Essential Vulnerability Areas (MEVA) documenting normal operation within manufactures specification of all components.
Testing procedures shall identify, replace or repair defective or weak components and software application anomalies. The Government may include other locations during the contract performance period. MEVA devices and locations include but are not limited to: Batteries, Uninterrupted Power Supplies, Network Communication Nodes, and associated system components.
5.3.2. The contractor shall provide personnel for after duty hours, weekend, and holidays to repair or replace malfunctions directly impacting compliance with Fort Sill Fire and Safety standards. Contractor personnel shall repair or replace all system hardware or software failures which result in the loss of CCTV coverage throughout the facility or to secured areas or failure of the automated alarm system.
The contractor shall provide unlimited onsite service for unscheduled service requests and telephone consultation on a 24 hour, 7-day a week basis. Requests for on-site service will be categorized either as an "emergency request", requiring response within two (2) hours, and return to manufacturer's specification within 24 hours, or a "non-emergency request", requiring response within 24 hours and return to manufacturer's specification within 72 hours. The following criteria is provided:
REQUIRED 2 HOUR RESPONSE TIME - Mission Essential Vulnerable Areas, Server Failure, Workstation Failure, Controller Failure, All Camera Problems, and CCTV System Recorder failure.
REQUIRED 24 HOUR RESPOSE TIME: Interior Door problem, Low Battery, and camera problem.
5.4 DELIVARABLES:
5.4.1. CONTRACTOR MANAGEMENT REPORTING (CMR): The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report ALL Contractor manpower (including subcontractor manpower) required for performance of this contract. The Contractor shall completely fill in all the information in the format using the following web address https://www.ecmra.mil. The required information includes: (I) Contracting Office, Contracting Officer, Contracting Officer's Technical Representative (COTR) or also known as the Contracting Officer's Representative (COR); (2) Contract number, including task and delivery order number; (3) Beginning and ending dates covered by reporting period;
(4) Contractor's name, address, phone number, e-mail address, identity of Contractor employee entering data; (5) Estimated direct labor hours (including sub-Contractors); (6) Estimated direct labor dollars paid this reporting period (including sub-Contractors); (7) Total payments (including sub- Contractors); (8) Predominant Federal Service Code (FSC) reflecting services provided by Contractor (and separate predominant FSC for each sub-Contractor if different); (9) Estimated data collection cost; (10) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the Contractor with its UIC for the purposes of reporting this information); (11) Locations where Contractor and sub- Contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website); (12) Presence of deployment or contingency contract language; and (13) Number of Contractor and sub-Contractor employees deployed in theater this reporting period (by country). As part of its submission, the Contractor shall provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period shall be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a Contractor's system to the secure website without the need for separate data entries for each required data element at the website.
The specific formats for the XML direct transfer may be downloaded from the website.
APPLICABLE REGULATIONS AND MANUALS
1. APPLICABLE REGULATIONS AND MANUALS: (Current Editions)
REG# I DATE PUBLICATION TITLE
AR 190-13 06/27/2019 The Army Physical Security Program
AR 190-45 09/27/2016 Law Enforcement Reporting
ADA July 2004 Americans with Disabilities Act
NFPA80 2019 Standards for Fire Doors and Other Opening Protectives
NFPA IOI 2018 Line Safety Code
NFPA5000 2018 Building Construction and Safety Code
DHA-AI 5210.01 July 2023 Physical Security Program
Part7
PERFORMANCE REQUIREMENTS SUMMARY
PERFORMANCE
OBJECTIVE
PERFORMANCE
STANDARD
METHODS OF
MEASUREMENT
PERFORMANCE
METRICS
TASC 1.2. Provide certified and trained CCTV! Access Control Alarm technician for maintenance and upkeep of the RAHC CCTV security system Infrastructure.
Maintain 95% functionality of the
RAHC.
CCTV security system infrastructure and all associated hardware and Software.
System operational status, system functionality, daily Oversight, and inspections.
CCTV Security system infrastructure and all associated components are maintained at an operational Level of 95% or more.
File details come from the government source that posted it. Updated .